Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
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4/5
GoogleHad issues with wifi in first half of the year, but once eventually sorted everything was fine. Property manager, Craig, was always quick to respond via the house groupchat about any issues we had, good service overall
Oliver Β· 26 August 2020
Agent replied Β· 25 August 2024
Hi Oliver,
Thank you so much for taking the time to write this review.
I am sorry to hear that you had some issues at the start of your tenancy, however I am glad to hear that your property manager Craig resolved these issues for you!
We endeavour to go above and beyond to ensure our tenants have a memorable experiencing whilst living with us.
We would also like to thank you for being a great tenant.
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Kindest Regards,
Sophie
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5/5
GoogleGreat experience letting a house! Jack D was very helpful throughout the entire process!
Next Β· 26 August 2023
Agent replied Β· 25 August 2024
Hi,
Thank you so much for taking the time to write this review!
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Jack!
Sophie
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5/5
GoogleMy second year at uni was made easier due to having a great relationship with LOC8ME, making the renting process simple. Alec especially went above and beyond to help us out if we had any problems.
Dan Β· 26 August 2020
Agent replied Β· 25 August 2024
Hi Dan,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Alec!
Kind Regards,
Sophie
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5/5
TrustpilotHouse viewing
We had a house viewing with Laurence today who was friendly and welcoming very informative. We are very happy with our experience today
Charlotte Β· 25 October 2024
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5/5
GoogleThe first time I've used Loc8 me and I've been really impressed. Sophie our property manager has sorted any issues we had out super quickly and the property was immaculate when we moved in.
Megan Β· 10 December 2020
Agent replied Β· 9 December 2024
Hi Megan,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have had a good experience so far!
It was lovely to meet you, and we hope you have an enjoyable experience with loc8me this year.
Kind Regards,
Sophie
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1/5
TrustpilotAvoid
Could not emphasise this enough but stay away. They have been trying to lie about rent payments to get more money off us. It is near impossible to get a response to a phone call, email or text. Would avoid at all costs
Ewilson Β· 27 September 2023
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5/5
Trustpilotcynthia and lily customer service wasβ¦
cynthia and lily customer service was fantastic
Luca Β· 21 May 2025
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5/5
TrustpilotKush
KushKush has provided a way to considered our needs and diligently pushed for us to be satisfied. He has been considerate and patient with us and I am really grateful as most would continue to another potential tenant without any consideration. For this I am extremely grateful
Semilogo Β· 16 May 2023
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1/5
TrustpilotShambles.
Shambles.Nottingham office ineffective and unresponsive.
RRH Β· 13 January 2024
Agent replied Β· 16 June 2024
We are disappointed to hear that you haven't had a great experience with loc8me, our Branch Manager would like to give you a call. As we are unable to trace you as a tenant, please contact the office at your earliest convenience on 0115 671 3808.
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5/5
GoogleSophie ,Emma ,fern and the team are always helpful and on the end of the phone when needed. Great service π β¦
Steven Β· 26 August 2022
Agent replied Β· 25 August 2024
Thank you Steven!!
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5/5
GoogleGreat service! Imogen helped out with everything from start to finish, made the whole experience perfect⦠Would defo use this company again!
Liam Β· 26 August 2022
Agent replied Β· 25 August 2024
Good Morning Liam,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Property Manager Imogen!
Kind Regards,
Sophie
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5/5
GoogleWe have lived with Loc8me this year and have found them very accommodating. They are quick to respond to any maintenance issues and our property manager, Siobhan Stretton, is friendly and always available when required.
Tink Β· 13 January 2020
Agent replied Β· 11 January 2025
Great to hear Tink. Thanks
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5/5
GoogleLoc8me are a professional & enthusiastic company, offering an all round Property Management & lettings service.
Staff are committed and dedicated to supporting both tenant & landlord.
Sophie our Property Manager looks after all aspects of our portfolio, she sorts all queries and issues in a quick and efficient manner.
Thank you all for your continued support, keep up the great work.
Dansar Lettings
Dansar Β· 26 August 2020
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5/5
GoogleSheβs lovely as always
Vanessa Β· 24 May 2025
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5/5
GoogleLoc8me were a great company to deal with - really looked after my daughter during her Tenancy and were always on hand for maintenance and any other issues - thoroughly recommended!
Charles Β· 23 October 2020
Agent replied Β· 22 October 2024
Hi Charles,
Thank you so much for taking the time to write this review.
I am very happy to hear that you and your Daughter have received a great service from loc8me.
Kind Regards,
Sophie
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4/5
TrustpilotMy experience with loc8me was veryβ¦
My experience with loc8me was very positive. I applied for an apartment and paid the Β£200 deposit. Unfortunately due to my own fault, I could not secure a guarantor. Loc8me was fast to refund my deposit. I found that they was very helpful.
B-Leigh Β· 6 June 2023
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2/5
TrustpilotArrived late at the property
Arrived late at the property, then proceeded to give us the wrong price for the year we specifically asked for. Went through another provider for these reasons.
Will Β· 30 May 2024
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5/5
TrustpilotKornelia in the Leicester office alwaysβ¦
Kornelia in the Leicester office always goes above and beyond and has looked after us all incredibly well! So much so, weβre staying for next year!
Danielle Β· 12 June 2024
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1/5
GoogleThey're great when you're trying to find a property. They're ok when you need repairs.
But they will charge you for all damages a property has when you left, even if the property was in a poor state when you moved in.
Make sure you let them know about all the damages you find so you have evidence. They take videos but take your own too.
Stephen Β· 27 August 2018
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5/5
TrustpilotLaurence welcomed into a lovely andβ¦
Laurence welcomed into a lovely and showed around the place. Answering questioning perfectly. Would use Loc8me again.
Gabriel Β· 25 October 2024
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1/5
TrustpilotWould not rent with Loc8me again
Poorly run company. Who did not hold deposit in a 'Deposit Protection Scheme'. Difficult to get hold of to raise maintenance issues, the online portal just seems to generate tickets that do not get resolved. No Carbon Monoxide alarm. Only now just registering properties correctly as HMO's and fitting emergency lighting etc, but its all a little too late
Jack Β· 27 November 2020
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5/5
GoogleLoc8me has been wicked all year. The whole team is really helpful and friendly but Alec stands out the most for me! Always there to help
Reynold Β· 12 January 2021
Agent replied Β· 11 January 2025
Hi Reynold,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Alec!
Kind Regards,
Sophie
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5/5
GoogleLoc8me were really helpful in finding me a house, I have lived with them for two years now and I've really enjoyed my experience. Very quick to respond to maintenance and always willing. The lettings team were quick to find me the perfect house while the property managers are always on hand to help with any queries! Thanks guys
Crescenzo Β· 26 August 2020
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5/5
GoogleLoc8me are pretty cool - they have some great houses on offer , would ask for Alec for a viewing if you ever go there!
India Β· 12 January 2021
Agent replied Β· 11 January 2025
Hi India,
Thank you so much for taking the time to write this review.
I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Alec!
Kind Regards,
Sophie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.