1/5
TrustpilotLoc8me is a terrible agency
Loc8me is a terrible agency, with high rent prices and low quality rooms/houses. Please avoid them as much as you can.Everyone is complaining. If you see a good review, it's been paid for.
Trusted Agent profile · Loughborough
loc8me Loughborough reviews
★★★★★
762 reviews across 2 platforms
202 Ashby Square, Loughborough, LE11 5AA
loc8me's office in Loughborough, at 202 Ashby Square, is rated 3.8 out of 5 across 762 reviews on two platforms, including 307 Google reviews rated 3.6.
Reviews
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHad a great experience with Alec McKenzie whilst discussing about the property choices that I have for next year. Amazing experience to say the least.
Agent replied · 25 August 2024
Hi Mario, Thank you so much for taking the time to write this review. I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Alec! Kind Regards, Sophie
1/5
TrustpilotI hate this company- cannot manage
I hate this company- cannot manage, update or sort issues out at all
5/5
GoogleAwesome service as always by Reiss Ormonde-Cunningham, this guy is a legend! ⭐️⭐️⭐️⭐️⭐️
Agent replied · 25 August 2024
Good Morning Max, Thank you so much for taking the time to write this review. I am very happy to hear that you have received a great service from loc8me and especially from our Lettings Negotiator Reiss! Kind Regards, Sophie
1/5
TrustpilotSTAY AWAY FROM LOC8ME
Do not purchase the non-refundable lifestyle package over the deposit. They promise to cover any minor damages at the end of tenancy, which is an absolute lie. They have conned us out of £400 and are expecting further money for damages. Save yourself the stress and use a more reputable letting agency.
5/5
GoogleExcellent service, took care of everything very smooth and stress free experience.
Agent replied · 25 August 2024
Hi David, Thank you for leaving us a 5* review! Sophie
1/5
TrustpilotUnhelpful
Unhelpful, rude, never respond are just a few of the issues. They are just in it for the money. Never use these people, the worst in customer service
5/5
TrustpilotA very pleasant experience
Have recently been dealing with a young lady called Caitlin. She was extremely helpful and answered all the queries I had. She was very polite and knowledgeable
1/5
GoogleIf you can avoid them I would highly recommend it.
5/5
GoogleDefinitely the best student accommodation providers, had a great experience with Sophie Biddle, she was extremely helpful!
Agent replied · 25 August 2024
Hi Jay, Thank you so much for taking the time to write this review. I am very happy to hear that you have had a good experience so far! We all look forward to meeting you soon, and we hope you have an enjoyable experience with loc8me this year. Kind Regards, Sophie
4/5
GoogleDealt directly with Craig who answered all queries and organised all maintenance much faster than expected!
Agent replied · 25 August 2024
Hi Sam, Thank you so much for taking the time to write this review. I am thrilled to hear that you have had a great house experience with loc8me this year, and your property manager Craig has been there to help if needed. We would also like to thank you for being a great tenant. Kindest Regards, Sophie
4/5
GoogleEasy and responsive letting agency. Craig our property manager was especially helpful with regards to maintenance.
Agent replied · 25 August 2024
Hi Alex, Thank you so much for taking the time to write this review. I am thrilled to hear that you have had a great house experience with loc8me this year, and your property manager Craig has been there to help if needed. We would also like to thank you for being a great tenant. Kindest Regards, Sophie
1/5
TrustpilotDon’t pick up the phone
Don’t pick up the phone, nothings dont in time for move in date, don’t take into consideration personal student wellbeing and nothing works
5/5
GoogleI have been dealing with Loc8me for the last 3 years carrying out service work on the domestic appliances, I can say with doubt it is always a pleasure doing business with them, always a smile in there office! Richard Loughborough Washing Machine Centre Ltd
1/5
TrustpilotDO NOT USE…
This company is liability DO NOT USE they take the money and run they need to be absolved ASAP
5/5
GoogleI have seen that there have been some negative reviews on loc8me however i can say that we have had a great experience with them. From our first enquiry through to letting our house they have been helpful. I would recommend them to any of my friends.
5/5
GoogleWas relieved to have sorted a house so last minute with locateme, Jade ensured the whole process would be easy and couldn't have been happier with the service that was provided. Would highly reccomend other students to use locateme! Thanks from me and Olivia.
1/5
TrustpilotComplete joke of a letting agency
Complete joke of a letting agency. They will try to con you out of your deposit and charge you extra, complete scam avoid if you know what’s good for you.
5/5
GoogleManchester - staff really friendly and accommodating. Enjoyed our stay! We’re happy to help with anything! Recommend
1/5
TrustpilotShocking handling of dispute
Shocking handling of dispute regarding lack of sufficient heating, despite being chased frequently. Would never rent with this agent again.
1/5
TrustpilotWorst agency ever
Worst agency ever. Lack of intimicy, people go and leave in the flat for whatever reason, problem with the rent because of the exchange rate, do not trust them.
1/5
GoogleCompanies a joke, they don’t care about anything other than taking your money. Ive had countless problems with this company and it takes them months to get it sorted. If I could give 0 stars I would, Avoid at all costs
5/5
GoogleFab experience living with loc8 me, any problems were dealt with efficiently, quickly and to the best of standards. And the price was so cheap! If I didn't have a family home now I'd still be renting through them!
5/5
TrustpilotGreat customer service
Spoke to a young man named Kush. He answered all of my questions was knowledgeable and polite.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
