Trusted Agent profile · Loughborough
Verified
★★★★★
131 reviews across 5 platforms
Ashby House, 62 Ashby Road, Loughborough, LE11 3AE
Part of Belvoir, see every office.
Belvoir's office in Loughborough, at Ashby House, is rated 4.6 out of 5 across 131 reviews on five platforms, including 77 Google reviews rated 4.5.
77
Reviews on Google
This office
12
Reviews on Facebook
This office
7
Reviews on View Agents
This office
17
Reviews on Direct reviews
This office
18
Reviews on allAgents
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Just to say thank you to Ash and Dillan for all their hard work in pushing my sale forward. Due to the incredibly slow solicitors on both sides it seemed to go ...Read all 2 from sellers
Well what can I say other that "fabulous customer service". We had the please of dealing with Ash. From the 1st moment of putting the house on the market to the ...Read all 3 from landlords
I recently had the pleasure of working with Belvoir agency for the handover property to me (tenant). From start to finish, the entire process was remarkably ...Read all 2 from tenants
Every review we hold for the Loughborough office, from every platform, shown as written. First names only.
4/5
GoogleWhen I first appointed them the team at Belvoir Loughborough did a great job of arranging for a propriety upgrade in a short timescale and finding and moving in a new tenant. They keep on top of things, so that I can be confident that everything is well managed for me and the tenant.
5/5
View AgentsTennant find service
As always very helpful and professional most of my dealings have been with Ash and Laura both are very calm characters who just seem to get the job done effortlessly. The rest of the team are efficient as well nothing is ever a problem.
5/5
GoogleI would like to thank the Belvoir Team for helping us to find our new home in Loughborough. We really appreciate the attention and to make everything going so smoothly. Thank you so much !!!
2/5
GoogleIn the initial stages of our tenancy Belvoir was a responsive letting agency, and the process of renting was made easy by their support. However, upon leaving the property we were charged with several claims for cleaning and mould treatment. Despite having already raised the mould as an issue previously with Belvoir. After an independent review, it was deemed we were not eligible to pay the £125 for oven cleaning and mould treatment as suggested by Belvoir. I would also like to raise my concern that in the three years of renting our property, Belvoir visited once despite saying they were coming several times as part of their standard checks, they did not come.
5/5
GoogleFollowing a previous difficult experience with another Estate Agent, Ash from Belvoir restored my faith by convincing me he could and would sell the lovely home I have lived for the past 19 years. He has been very kind and supportive during what has been a difficult time. His professional manner, attention to detail and commitment makes this young man stand out from the crowd. It really felt like his heart was in it and for that I thank him for all he has done.
5/5
FacebookI had to leave this post here as a sign of gratitude since that, is one of the least he asked of me. From my calculations, I made $5,200 in 1 week trading.. since MR. ETHAN PAYNE started managing my account, I haven't experienced any regrets in continuing binary options trading, though i lost a lot when I started as a newbie. But since i met him i have always been smiling, i feel so much joy each time i log in daily to see my trade records and balance. He is indeed a good expert. Experience this for your self , action speaks louder feel free to ask me more or contact MR. ETHAN PAYNE Email: ethanpayne700@gmail.com WhatsApp:+44 7862 075181
5/5
GoogleI dealt with Ellie, she was always so helpful and nothing was too much trouble for her, and if she was unavailable the rest of the staff were always up to date with what was happening and answered any of my questions. 100% recommend
5/5
Direct reviewsBelvoir made my move feel so easy. Any questions i had was never too much trouble and anything i needed answering they did very efficiantly. Even after i had moved in i have been able to contact them when i need to and they have replied quickly. They made my move stress free. I would highly reccomend.
5/5
View AgentsFantastic service
We received exceptional service from both Ash and Laura during the process of letting out our property in Mountsorrel. They literally sorted out every little detail making it completely stress free for us.
5/5
FacebookFay is really friendly and explained the process to us clearly. Our move was fairly quick and problem free. I would recommend them highly.
4/5
Direct reviewsI have found the Loughborough Belvoir staff to be polite, personable, knowledgeable & helpful. I'm using their lettings management service.
5/5
GoogleHad to move up the country on short notice, Belvoir took me from viewing through all the letting process to a smooth move in in less than a month. What could have been a very difficult and stressful time has instead been incredibly easy. A+ all round.
Hi Mark thanks for your kind words - we do strive to offer excellent service and want to please all our customers. I hope you settle in well and enjoy your new home
1/5
Googletotally agree with the above post biggest rip off estate agents i've ever been with , never gave my deposit back in full.the woman very rude be warned when renting from these people the house i rented was dirty old and diy dave had been in to do most of the work by the looks of it , i left it in better condition than when i was handed the keys some muppet had taped up the electrics on the lawn mower with packing tape unbelievable and they show clients around without letting you know BE WARNED
5/5
FacebookSteve was brilliant from the start and all the way through the sale of my Mum's house. Especially appreciated as it was a difficult time for me. Thank you
5/5
allAgentsFay from Belvoir has been a
Fay from Belvoir has been a lifesaver for me and my flatmate, helping us secure a rental after our first property fell through just a week before we were due to move in. She was so supportive over a few very stressful months, always at the end of the phone when needed. Thanks so much for all your help!
5/5
allAgents"Fay from Belvoir has been a..."
Fay from Belvoir has been a lifesaver for me and my flatmate, helping us secure a rental after our first property fell through just a week before we were due to move in. She was so supportive over a few very stressful months, always at the end of the phone when needed. Thanks so much for all your help!
5/5
GoogleSo far, we haven't had any problems with Belvoir. We have loved the house they rented to us and are always quick to address any problems. Michelle, has been particularly helpful in addressing any problems quickly and efficiently. We have appreciated having her as a first point of contact so thank you Belvoir!
2/5
allAgents"Pros: -quick with moving in..."
Pros: -quick with moving in procedure. -quick response to emails, texts, phone calls -good with maintenance issues Cons -show attitude and get rude when you complain, don't talk face to face over issues and use emails texts. -their service is not customer oriented -fail to notify when they give your house keys to contractors for maintenance issues. this shows poor management skills and communication between them.
5/5
Direct reviewsExcellent service Very friendly and helpful. Would definitely recommend Belvoir
5/5
Direct reviewsAsh Holden, not only is he a genuinely lovely guy, but also superb at his profession... He explains everything very clearly and no question is too much... When he promises, he delivers... Every estate agent needs an Ash on their team. Absolutely brilliant... Would highly recommend... :)
5/5
FacebookHaving to move in with my mother-in-law due to her poor health I was very apprehensive about renting my house, however I contacted Belvoir and they were very helpful, very professional and friendly and I have had nothing to worry about. I trust Belvoir to look after my house and would recommend them highly to my friends and family, thank you Belvoir!
5/5
GoogleWe have been with the agency for over 20 years and they have always provided a customer-focused service, looking after the interests of both tenants and landlords. They are always professional, courteous, and fulfil their obligations and agreements.
5/5
GoogleThey are very kind and smilies and open to help. Im not regretting working with them. Recommend!!
5/5
Direct reviewsWe have been with the agency for over 20 years and they have always provided a customer-focused service, looking after the interests of both tenants and landlords. They are always professional, courteous, and fulfil their obligations and agreements.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
3 reviews from landlords, rated 5.0 out of 5 on average. For example, Faye wrote: "Well what can I say other that "fabulous customer service". We had the please of dealing with Ash. From the 1st moment of putting the house on the market to the ..."
