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Belvoir Loughborough reviews

4.7

★★★★★ Excellent

126 reviews across 5 platforms

Ashby House, 62 Ashby Road, Loughborough LE11 3AE

Part of Belvoir, see every office.

Belvoir's Loughborough office at Ashby House is rated 4.7 out of 5 across 126 reviews on five platforms, including 72 Google reviews rated 4.5. Checked 9 October 2026.

Google logo

4.5 / 5

72

Reviews on Google

This office

Facebook logo

4.7 / 5

12

Reviews on Facebook

This office

View Agents logo

4.9 / 5

7

Reviews on View Agents

This office

Direct reviews logo

4.9 / 5

17

Reviews on Direct reviews

This office

AllAgents logo

18

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Loughborough office, from every platform, shown as written. First names only.

5/5

Google

We have used Belvoir Loughborough for around 9 years, first to manage the letting of our house and then to sell our house. Whilst letting our home, we found their service to be professional and customer-focused - from organising viewings for prospective tenants through to arranging for repairs to be made to the property, we found working with Belvoir to be an overall excellent experience. When it came to selling our home as first-time sellers, Ash and Dillan were able to guide us through all of the different stages and their advice and guidance was invaluable and reassuring. We would highly recommend Belvoir Loughborough and we look forward to hopefully working with them again in future.

Theo · 22 February 2025

Agent replied · 23 January 2025

Hi Theo thank you for your kind words. I’m glad we have been able to help you over the years and provide the services you needed. We will also look forward to working again in the future

5/5

Google

The team at Belvoir Loughborough were all extremely helpful when I popped in to enquire about rental properties for my son, arranging viewings at very short notice, and also giving details of properties due to come on the rental market in the near future. In the end, due to a change in circumstances, a rental was no longer required, but I would certainly recommend Belvoir Loughborough as a first port of call if you are looking for a property to rent in the local area.

Fiona · 5 April 2024

Agent replied · 31 December 2024

Thank you for your review Fiona - so pleased we were able to advise for your situation. If you need any help in the future please feel free to pop in or give us a call.

5/5

Google

I recently had the pleasure of working with Belvoir agency for the handover property to me. From start to finish, the entire process was remarkably smooth and efficient. The team at Belvoir demonstrated exceptional professionalism and a keen understanding of the rental market. They managed every detail of the handover, ensuring that all necessary paperwork was in order new tenant felt completely supported and informed. Furthermore, their dealing with the tenant was exemplary. They fostered a positive and respectful relationship from the outset, clearly communicating expectations and swiftly handling any queries or requirements. I highly recommend Belvoir to any tenant seeking a reliable house.

Heera · 31 August 2025

Agent replied · 8 October 2025

Dear Heera thank you for your kind review and lovely comments. We work hard to please all parties and it is great to hear we have helped you so far on your journey with us.

4.2/5

View Agents
Seller

Thank you

Just to say thank you to Ash and Dillan for all their hard work in pushing my sale forward. Due to the incredibly slow solicitors on both sides it seemed to go on for ages - but Ash, in particular, was always there to chase them up and re-assure me. I'm sure it wouldn't have happened without Ash & Dillan constantly following up everything. Thanks again to you both.

J · 20 June 2025

5/5

View Agents
Seller

Highly Recommended - 5 Star Service

We have used Belvoir Loughborough for around 9 years, first to manage the letting of our house and then to sell our house. Whilst letting our home, we found their service to be professional and customer-focused - from organising viewings for prospective tenants through to arranging for repairs to be made to the property, we found working with Belvoir to be an overall excellent experience. When it came to selling our home as first-time sellers, Ash and Dillan were able to guide us through all of the different stages and their advice and guidance was invaluable and reassuring. We would highly recommend Belvoir Loughborough and we look forward to hopefully working with them again in future.

Theo · 23 January 2025

5/5

AllAgents

"Highly..."

Belvoir managed my property 9 years and dealt with every aspect from arranging viewings prospective tenants, to organising maintenance and ensuring that I was kept up to date with documentation to be compliant as a landlord. When we decided to sell our house as firsttime sellers, Ash and Dillan were able to talk us through the process and maintained excellent communication throughout. I cannot recommend their customercentred approach highly enough - in fact, I cannot think of one negative aspect of our experience working with them almost a decade. Thank you so much, we really appreciate all of your help and guidance.

Theo · 21 January 2025

5/5

Google

A great experience from Belvoir, thanks to Ash and Laura especially but the rest of team also. Simple, straightforward viewing and application, assistance throughout the process, prompt replies to any questions raised and a smooth moving in day, I am happy I chose the right people for my property and looking forward to a long relationship with them and my home.

Neiil · 31 August 2025

5/5

Google

Laura was extremely helpful through our whole moving process, from the viewing to now when we have the odd questions here and there. I cannot fault any part of the whole process! Thankyou so much for all your help, we love our new home!!

Katja · 4 February 2025

Agent replied · 17 January 2025

Hi Katja I am glad you love your new home! Thank you so much for your kind words and I’m glad we were able to help you

5/5

Google

Dillan is an absolutely fantastic guy! He dealt with our application with utmost professionalism and understanding. Belvoir is definitely the go to company, and more especially so for researchers. Just last week I heard of a reseacher who's application had been denied within 24 hours but that wasn't the case with us. Dillan paid attention to all the nitty-gritties pertaining to our unique case thus delivering a fantastic and much appreciated service. I highly recommend Belvoir for your professional and personalised property services.

Mulako · 1 January 2023

Agent replied · 31 December 2024

Thank you for your review Mulako - we are so pleased you are happy with our service as we strive to be the best we can be.

5/5

Google

We have used Belvoir Loughborough for around 9 years, first to manage the letting of our house and then to sell our house. Whilst letting our home, we found their service to be professional and customer-focused - from organising viewings … More

Theo · 30 January 2025

Agent replied · 1 March 2025

Hi Theo thank you for your kind words. I’m glad we have been able to help you over the years and provide the services you needed. We will also look forward to working again in the future

5/5

Google

Professional and friendly service throughout our house sale. A special mention to Ash, nothing was ever too much trouble and he responded to any questions promptly and also kept us up to date with where things were at with the sale. Thanks!

Rebecca · 5 January 2025

Agent replied · 31 December 2024

Thankyou for your positive review Rebecca. Really pleased you were happy with our service and great to have the mention for Ash too.

5/5

Google

We rented 2 properties through Belvoir and each time we have had nothing but good things to say about them. Any issue we had was resolved straight away, we dealt with Michelle and Theresa on a regular basis and I can’t thank them enough for their time and dedication to helping us with anything we wanted. Belvoir sales and Lettings are highly recommended by me and my family. Thank you all again

Josie · 1 January 2023

Agent replied · 31 December 2024

Hi Josie thank you for your kind words. I am so pleased you were happy with our service and wish you all well for the future. You know where we are if you need us again.

5/5

Google

Just wanted to say that the team at Loughborough have been managing my property for nearly 20 years, and I've always been very pleased with how friendly and efficient they've been. They take all the hassle away from me, and deal with any issues very quickly. They've recently marketed and re-let the property, and once again it's been a pleasure dealing with them, and I'm delighted with the result. Thanks.

Andrew · 1 January 2023

Agent replied · 31 December 2024

Thankyou for the kind words and really pleased we have done a good job for you over such a long time

5/5

Google

Me and my partner recently found a property to rent through this company. Everything was very straightforward thanks to Laura. Really pleased with the service and our new home :)

Billy · 4 February 2025

Agent replied · 15 January 2025

Hi Billy thanks for your review. I’m glad Laura was able to help you and hope you settle into your new home quickly

5/5

Google

Had a great experience with Belvoir. Super helpful from the start. Big thank-you to Ash and the team who made the whole process smooth and stress free. Always quick to respond and really friendly. 5 stars from me would definitely recommend !

Ray · 2 August 2025

1/5

Google

Worst housing experience we've ever had. The property had countless issues, and the staff were rude and unhelpful. Despite paying a large amount in rent, they clearly didn’t care about our concerns. Be very cautious when dealing with them, they come across as friendly at first, but the moment you raise a complaint, the support disappears. It’s definitely not what it seems.

Alesandro · 2 June 2025

Agent replied · 10 June 2025

Hi Alessandro this sounds like a bad experience but it was not with us - we have looked through all communications and tenancy records and cannot find any record of you renting through us or any communications between us. If you believe this is wrong please contact us with details about the property you believe you are renting and the issues you are having and we will of course address them as we do with any problem.

5/5

Google

I had an excellent experience with Belvoir - Loughborough as a tenant for several years, which ended up buying that house. The branch manager - Ash was always very helpful, especially during the buying process. Highly recommend!!!

Rafal · 9 July 2025

5/5

View Agents
Tenant

BELVOIR Tenant Review

I recently had the pleasure of working with Belvoir agency for the handover property to me (tenant). From start to finish, the entire process was remarkably smooth and efficient. The team at Belvoir demonstrated exceptional professionalism and a keen understanding of the rental market. They managed every detail of the handover, ensuring that all necessary paperwork was in order new tenant felt completely supported and informed. Furthermore, their dealing with the tenant was exemplary. They fostered a positive and respectful relationship from the outset, clearly communicating expectations and swiftly handling any queries or requirements. I highly recommend Belvoir to any tenant seeking a reliable house

Hira · 17 August 2025

1/5

Google

Belvoir sub let my daughter and her boyfriend an apartment that was a death trap. Had a prohibition order put on the property due to fire risk by The Leicester Fire Department. They had to evacuate. Left with no home, no compensation, no rent back and only offered half their deposit back even though they were not allowed back in to clean it. Belvoir have said its nothing to do with them. Be very careful which property you rent.

Caroline · 2 May 2024

Agent replied · 26 February 2025

Hi Caroline. I am surprised that after several attempts to help your daughter and boyfriend in this situation and talk to you also that you have decided to blame us for this problem and leave us with a negative review. The first thing to … More

5/5

AllAgents

"Smooth and highly..."

I was able to rent a property recently in Loughborough through Belvoir. I am thankful to Ms. Laura Hogg for her cooperation during the entire process and making it a hassle free and smooth experience. She was always attentive and responded swiftly to the queries in a highly professional manner.

Mohsin · 25 November 2024

5/5

Google

I have dealt with Belvoir Loughborough as a landlord since 2013 for my rental property in Loughborough. Their service and response times have been beyond reproach at all times and I've had a very satisfactory service. All maintenance, rental payments (thank you Theresa) and any other issues over the years have been dealt with quickly and efficiently and I've been kept fully informed throughout. I have travelled away outside the UK for many months at a time since 2013 safe in the knowledge that my tenants and my investment property were well looked after at all times. Finally, having decided to sell up, James Lee the owner of Belvoir Loughborough, found me a buyer at a good price and sold the property for me in a swift and smooth transaction; couldn't ask for anything more. 10/10 Belvoir!

J · 1 January 2023

5/5

Google

Ash has been a great help throughout our whole experience of looking for and completing our first house purchase, he’s managed the communications between us and the vendor amazingly and has always kept us up to date with everything going on, never leaving us not knowing. Ash provided us a lot of his time to ensure we were happy with the property and was very flexible with viewings. Dillan was also very professional and extremely helpful throughout the whole process. I would recommend Belvoir! Loughborough to anyone wanting a professional and first-class experience, as all of the colleagues we’ve dealt with are very knowledgeable and customer focused.

David · 1 January 2023

5/5

Google

I have been with Belvoir Loughborough for 14 years as a landlord and more recently have used them to sell my property. Ash Holden and Dillan Nell have been incredibly efficient in getting the property marketed, viewed and sold quickly. They have been communicative and supportive throughout the time it has taken for the sale to complete. I would thoroughly recommend Belvoir for both lettings and sales - they are reliable, helpful and can be trusted to do a great job. My sincere thanks for all of your help over the years.

Sara · 1 January 2023

5/5

Facebook

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Grace · 26 October 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Belvoir Loughborough

How many reviews does Belvoir Loughborough have?

Belvoir's Loughborough office has 126 reviews across five platforms: 72 on Google, 12 on Facebook, 7 on View Agents, 17 on Direct reviews, 18 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Loughborough's rating?

Belvoir Loughborough is rated 4.7 out of 5 across all 126 reviews, and 4.5 out of 5 on Google from 72 reviews, checked 9 October 2026.

What do landlords say about Belvoir Loughborough?

3 reviews from landlords, rated 5.0 out of 5 on average. For example, Faye wrote: "Well what can I say other that "fabulous customer service". We had the please of dealing with Ash. From the 1st moment of putting the house on the market to the ..."

Where is Belvoir's Loughborough office?

Belvoir Loughborough, Ashby House, 62 Ashby Road, Loughborough LE11 3AE.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.