Trusted Agent profile · Longwell Green

Andrews Longwell Green reviews

4.9

★★★★★ Excellent

2,213 reviews across 2 platforms

87 Bath Road, Longwell Green, BS30 9DF, BS30 9DF

Part of Andrews, see every office.

Andrews's office in Longwell Green, at 87 Bath Road, is rated 4.9 out of 5 across 2,213 reviews on two platforms, including 197 Google reviews rated 4.9.

Google logo

4.9 / 5

197

Reviews on Google

This office

Trustpilot logo

2,016

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent

We have had a lot of different companies who we have had to deal with when we have any problems with the property. Andrews are far and away the best we’ve had. Any problems are dealt with immediately by extremely professional but friendly staff. I can’t praise them enough and would recommend Andrews to anyone looking for a management company.

Lynne · 3 August 2022

5/5

Google

Fantastic estate agent, sold 3 houses over the years for us, thanks to Ian, Beth and the team! Fully recommend to use them for selling your house.

Brian · 27 October 2018

5/5

Trustpilot

The attention i was given by the agency…

The attention i was given by the agency staff was very warmly

Yisa · 7 December 2023

Agent replied · 22 October 2024

Hi Yisa, thank you so much for the five star review, great to see you had such a positive experience.Thanks, Rhys

5/5

Trustpilot

Highly recommended

Efficient, reliable agency secured my ideal flat rental seamlessly.Highly recommended

Anugrah · 20 January 2024

Agent replied · 22 October 2024

Hi Anugrah, thanks for sharing your experience and we are so pleased we've assisted you in finding your new home! Thanks, Rhys

5/5

Trustpilot

Andrews & Tracy we’re great.

Andrews we’re a great agent to work with. Tracy in the office help us every step of the way with great and timely communication keeping our minds at ease through the entire process. I would highly recommend them and make sure you get Tracy on your account when it’s time to engage the solicitors, she’ll keep them on their toes.

Ayo · 15 July 2022

5/5

Trustpilot

Exemplary professionalism

Jean-Pierre was excellent! Transparent, communicative and confident. I highly recommend

Charlie · 3 October 2022

5/5

Trustpilot

Nancy gave a professional service while…

Nancy gave a professional service while showing us around a property this morning.

Sarah · 4 November 2023

Agent replied · 22 October 2024

Hi Sarah, thank you for the five star review, it's really appreciated! We are so glad to see you had a fantastic experience viewing a property with Nancy.Thanks, Rhys

4/5

Trustpilot

Good team

They where great from the beginning to the end. I even had to call in to ask few paper work that I have replaced, they where so good gave me a spare copy within few days. Thanks you guys I have been so stressed and they just made me feel human, great team

Olivia · 22 March 2023

5/5

Trustpilot

The company really helped to get things…

The company really helped to get things sorted out Vero quickly and also helped me to arrange things in a very professional way.Nancy Henley she really does a great job and hats off for her patience even during her busy schedule, she helped me to get the online form filled. Thanks for all great helps.

Harikumar · 12 January 2023

5/5

Google

Very professional service, thorough vetting mechanism during the pandemic including a 3D walkthrough. Agents always at hand and happy to deal with all the queries.

Tosh · 26 October 2022

Agent replied · 25 October 2024

Hi Bart, thank you for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move.

5/5

Trustpilot

I really enjoyed my experience with…

I really enjoyed my experience with Andrews property, they were so helpful and friendly.

Achina · 1 October 2023

Agent replied · 22 October 2024

Hi Achina, thank you so much for the five star review. Great to see you've had a brilliant experience with us.Thanks, Rhys

5/5

Trustpilot

Dealing with Josh whilst looking to…

Dealing with Josh whilst looking to purchase a property has been a really great experience. His knowledge of the market & understanding of what we're looking for and how he can fit this brief has been brilliant, and nothing has been too much of an ask for him.Highly recommend - thanks again Josh!

Carl · 11 March 2023

1/5

Trustpilot

Disgusting service

Disgusting service. Have all sort of issues around my flat that this company is stealing as they are providing no service to us. Yet to find someone competent in this company.

Naomi · 13 January 2022

Agent replied · 22 October 2024

Dear Naomi, this doesn’t sound right and we’d like to look into what has happened here. Please could you get in touch with us at wecare@andrewsonline.co.uk with some more details and we’ll get back to you?

1/5

Trustpilot

Hiding behind a so called social…

Hiding behind a so called social purpose they are beyond contempt. A bunch of part time jokers playing shop putting their own self interests first.BEWARE & STAY CLEAR.

Shaine · 11 June 2022

Agent replied · 22 October 2024

Dear Shaine, our social purpose is in fact our sole reason for being and is why we exist. As such, we take complaints serious and would be keen for you to get in touch via wecare@andrewsonline.co.uk so that we are able to look into your experience in more detail.

5/5

Trustpilot

Very friendly and helpful

Very friendly and helpful, clearly knew the property and area, no pressure

Jean · 11 November 2023

Agent replied · 22 October 2024

Hi Jean, thank you for taking the time to give us a five star review. Glad to hear our team has been friendly and helpful to yourself! Thanks again and all the best, Laura.

5/5

Trustpilot

Maria from Andrews Lettings was very…

Maria from Andrews Lettings was very friendly and professional. Pleasure to deal with.

Greta · 14 April 2022

5/5

Trustpilot

Great service

Meg and Graeme were amazing, supportive and well informed throughout the purchasing process.

Emily · 11 April 2022

5/5

Trustpilot

Very competent

Very polite and helpull

Felipe · 26 April 2024

Agent replied · 22 October 2024

Hi Felipe, thanks for the five star review. Great to see you've had a brilliant experience. Thanks, Rhys

5/5

Trustpilot

I'm pleased with Staff service in…

I'm pleased with Staff service in viewing the property. I appreciate. Thank.you

Chuka · 2 November 2023

Agent replied · 22 October 2024

Hi Chuka, thank you for the five star review, brilliant to see you had a great experience with our team.Thanks, Rhys

5/5

Trustpilot

First class service

We were buying a house being sold through Andrews and (although not their customer directly) found their service to be outstanding Katie Maggs in particular was instrumental in making the house sale smooth and was better than solicitors at sorting issues! We would highly recommend listing and buying properties through Andrews and we will certainly do this in the future

Yoga · 7 April 2022

5/5

Trustpilot

Time conscious

Time conscious, politeness, good communication skills 👌 Shannon

Tonny · 13 January 2024

Agent replied · 22 October 2024

Hi Tonny, thank you for your five star review. Amazing to see Shannon has provided you with excellent service! Thanks again and all the best, Laura.

5/5

Trustpilot

Friendly and helpful staff

Friendly and helpful staff acting promptly when assistance required.

Joseph · 19 December 2023

Agent replied · 22 October 2024

Hi Joseph, thank you for taking the time to write a five star review. Fantastic to hear you had such a positive experience, thanks for sharing! All the best, Laura.

5/5

Trustpilot

very helpful estate agent

very helpful estate agent. Timely and professional. very helpful.

Diane · 1 December 2023

Agent replied · 22 October 2024

Hi Diane, thank you for writing a five star review. Really glad to hear we were very helpful, and professional! Thanks again and all the best, Laura.

5/5

Trustpilot

Really happy I came across this estate…

Really happy I came across this estate agent. Made making one of the biggest decision very easy and seamless. From the property agent Isaac to the Mortgage advisor Ella I felt I was in good hands. Was also great to get all the services needed to buy a property under one group.Thanks for all you help

Seana · 22 July 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Andrews Longwell Green won ESTAS awards in three years, most recently 2020.

ESTAS winner in three years: 2018, 2019, 2020.

ESTAS awards by year, 2018 to 2020
  • 2020 1 Gold and 1 Best in County ESTAS 2020 winners

    • GoldESTAS 2020: Sales, South West (Bristol, Dorset, Somerset)
    • Best in County (1)ESTAS 2020
      • Bristol: Sales
  • 2019 1 Silver and 1 Best in County ESTAS 2019 winners

    • SilverESTAS 2019: Sales, South West (Bristol, Somerset)
    • Best in County (1)ESTAS 2019
      • Bristol: Sales
  • 2018 1 Bronze ESTAS 2018 winners

    • BronzeESTAS 2018: Sales, Southern (Gloucestershire)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrews Longwell Green

Has Andrews won any awards?

Yes. Andrews Longwell Green won Gold for Sales in South West (Bristol, Dorset, Somerset) and Best in County (Bristol) at the ESTAS 2020 awards, and 3 other industry awards since 2018.

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