5/5
TrustpilotShannon was very helpful when we were…
Shannon was very helpful when we were having trouble with goodlord
Trusted Agent profile · Longwell Green
Andrews Longwell Green reviews
★★★★★
2,213 reviews across 2 platforms
87 Bath Road, Longwell Green, BS30 9DF, BS30 9DF
Part of Andrews, see every office.
Andrews's office in Longwell Green, at 87 Bath Road, is rated 4.9 out of 5 across 2,213 reviews on two platforms, including 197 Google reviews rated 4.9.
Reviews
Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotNancy was very helpful in securing the…
Nancy was very helpful in securing the property for us. She is attentive and provided excellent service. Happy to recommend.
5/5
TrustpilotAndrews made this process easy from start to finish
Andrews made the process of finding new tenants seamless, start to finish it was easy and from my perspective almost effortless. They found a new tenant really quickly and provided paperwork that was clear and understandable. They were responsive to any queries I had and remained professional throughout the whole experience. I can thoroughly recommend them.
5/5
TrustpilotExcellent
I am a first time buyer and was quite anxious and unsure about the process but Emma Mussert from the Bear Flat branch was incredibly helpful. She was always really quick to respond to any calls or emails and explain everything, and helped the purchase to go smoothly. I am really grateful for all the assistance.
1/5
GooglePlease read this! Not a good experience with this estate agent at all. If and when they tell you they have a good relationship with a seller. Be extremely careful as in my case it wasn’t to be a positive for me. Andrews were only interested in ramping up the price of a repossessed house to line their own pockets with commission. To tell you you’ve been out-bid when you haven’t. Make sure you have proof of another bid being listed on a public notice before increasing your own bid. Especially if it’s “conveniently” done through a separate estate agent. Do not move until this is the case, as they will be on the phone putting pressure on you. I am in the process of reporting Andrews to the ombudsman. They cost me thousands by lying. I did call their bluff and the individual i was dealing with was speechless and she couldn’t give me an explanation. Caught absolutely red handed. It’s funny how the phone did not ring again after i did so too. I would not recommend this lot, & i’ll never use them ever again. Be very very careful.
5/5
TrustpilotI met this particular lady,Nicole,she…
I met this particular lady,Nicole,she has this endearing quality...she is polite and made her explanations so simple ..
Agent replied · 22 October 2024
Hi Eunice, thank you so much for your feedback. It certainly sounds like Nicole made a good impression, brilliant to see that she was so helpful in your dealings with us. Thanks again, Rhys
5/5
TrustpilotGreat customer service
Great communication and extremely helpful and responsive with any questions. Both Patrick and Ruth were lovely to deal with!
5/5
TrustpilotPositive and professional experience
Jennifer who managed our property was very helpful getting any issues resolved promptly.
Agent replied · 22 October 2024
Hi Hugh, amazing to see that Jennifer has been on hand to sort any issues for you effectively and efficiently! Thank you for sharing your experience, we know Jennifer will really appreciate seeing your feedback. Thanks, Rhys
5/5
TrustpilotPrompt replies to my emails
Agent replied · 22 October 2024
Thank you, Norman! We're glad to hear you appreciated our prompt responses. Your satisfaction is important to us!
5/5
TrustpilotThey are very professional and helpful
They are very professional and helpful. I worked with Tracy and she is very supportive and understanding.
5/5
TrustpilotProfessional and knowledgeable team who…
Professional and knowledgeable team who kept me sane during a stupidly long house-move, thanks Lisa Lansdown and the team!
5/5
TrustpilotReliable and helped out when even they…
Reliable and helped out when even they could.
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review! Thanks, Rhys
5/5
TrustpilotGreat agent
Junior was really friendly and understanding - a great agent
5/5
TrustpilotSteve was very helpful throughout the…
Steve was very helpful throughout the process. I am happy to recommend Andrew property to my colleagues and friends.
5/5
TrustpilotNancy was exceptional and gave us much…
Nancy was exceptional and gave us much more info than any other agent has given before!
5/5
TrustpilotSupportive team from start to finish
Supportive team from start to finish. Highly recommended them.
Agent replied · 22 October 2024
Hi Mandy, thank you for your five star review. Fantastic to see the team have provided you with excellent support and I am so glad they were able to help. All the best, Laura.
5/5
TrustpilotTara Darling Andrews Lettings
I have been dealing with Andrews Lettings for many years now and one particular team member, Tara Darling, stands out as she has proved to be an invaluable asset to the Andrews group. She’s a fantastic ambassador and true consummate professional. I would like to take this opportunity to thank her for her many years of excellent customer service.
5/5
TrustpilotGreat service very helpful
Agent replied · 22 October 2024
Thank you, Trevor! We're thrilled to hear you had a great experience with our service. Your kind words mean a lot to us!
5/5
TrustpilotSmooth and easy always great to have…
Smooth and easy always great to have Andrews helping out when ever possible they have a great team
Agent replied · 22 October 2024
Hi Naomi, thank you for the fantastic five star review. Great to see the team were on hand to help you out throughout your dealings with us, thanks again, Rhys....
5/5
TrustpilotMy agent
My agent, Janine proved an excellent representative, who continually kept me updated with the progress of the sale.
Agent replied · 22 October 2024
Hi Steve, thank you for the five star review and for recognising Janine's efforts. Keeping everyone in the loop on all sides in crucial when selling/buying so it's great to see we delivered updates regularly for you throughout the process. Thanks, Rhys
5/5
TrustpilotNicole helped us book our AMS…
Nicole helped us book our AMS appointment and was very helpful at answering any questions we had.
Agent replied · 22 October 2024
Hi Josh, thank you for the five star review, great to see that Nicole was able to assist you and it's really pleasing to see that she positioned our mortgage adviser too! We hope both conversations gave you an insight into your options, allowing you to make an informed choice moving forward! Thanks, Rhys
5/5
TrustpilotProfessional, helpful advice...
Great support from Shannae...
Agent replied · 22 October 2024
Hi Annie, thanks for sharing your experience with us.
5/5
TrustpilotGreat
Great. Good service I got from Issy
Agent replied · 22 October 2024
Hi Chikamma, thank you for the five star review, amazing to see you received great service from Issy. I am so glad she was able to help and all the best, Laura.
5/5
TrustpilotVery helpful and friendly service
Lisa looked after us brilliantly providing a helpful, friendly and responsive service throughout.
Agent replied · 22 October 2024
Hi Andy & Louise, we really appreciate the feedback and we know Lisa will be too! Thanks, Rhys
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Awards
Industry awards
Andrews Longwell Green won ESTAS awards in three years, most recently 2020.
ESTAS winner in three years: 2018, 2019, 2020.
ESTAS awards by year, 2018 to 2020
2020 1 Gold and 1 Best in County ESTAS 2020 winners
- GoldESTAS 2020: Sales, South West (Bristol, Dorset, Somerset)
- Best in County (1)ESTAS 2020
- Bristol: Sales
2019 1 Silver and 1 Best in County ESTAS 2019 winners
- SilverESTAS 2019: Sales, South West (Bristol, Somerset)
- Best in County (1)ESTAS 2019
- Bristol: Sales
2018 1 Bronze ESTAS 2018 winners
- BronzeESTAS 2018: Sales, Southern (Gloucestershire)
Source: ESTAS winners lists, as published, linked by year.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Andrews Longwell Green hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Longwell Green.
Questions about Andrews Longwell Green
Has Andrews won any awards?
Yes. Andrews Longwell Green won Gold for Sales in South West (Bristol, Dorset, Somerset) and Best in County (Bristol) at the ESTAS 2020 awards, and 3 other industry awards since 2018.
