1/5
TrustpilotPlaceFirst need to be held accountable…
PlaceFirst need to be held accountable for the distress they are causing all of the residents in the Welsh Streets Liverpool.
Trusted Agent profile
PlaceFirst Elevate reviews
★★★★★
182 reviews across 1 platform
124-149 Clarence Road, Longsight M13 0YJ
PlaceFirst's Longsight office at 124-149 Clarence Road is rated 4.0 out of 5 across 182 reviews on 1 platform. Checked 9 October 2026.
Reviews
Every review we hold for the Longsight office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery easy process from start to finish
Very easy process from start to finish, everyone I spoke to was lovely!
Agent replied · 24 August 2024
Thanks Sab! It's fab to hear that the team pulled out all the stops for you, we hope that you're loving your new home.
4/5
TrustpilotSmooth and easy moving in experience
Smooth and easy moving in experience, excellent service from Dave B as well. We also love the serenity of Scholars view.
Agent replied · 30 December 2023
Hi Rukevwe, Thank you for finding the time to leave this review. We love to hear how smooth and easy the moving experience was and what a great service you received from Dave. Kind regards,The Placefirst team
5/5
TrustpilotVery helpful agents Mia and Georga
Agent replied · 24 August 2024
Thanks for your review Lindsay! Mia and Georgia are ace and we'll make sure to pass on your feedback to them :)
5/5
TrustpilotNew Home
Placefirst has been very supportive and we are very happy with our new home. Special mention to the property manager Dave.
Agent replied · 30 September 2023
Hi Sam, Thank you for leaving this 5 star review.It's great to hear how supportive Dave and the team have been and how happy you are in your home.Kind regards,The Placefirst team
5/5
TrustpilotSarah couldn’t do enough for us from…
Sarah couldn’t do enough for us from start to finish, such a brilliant company to deal with
Agent replied · 30 December 2023
Hi Louise, Thank you for leaving this 5 star review. We love to hear how Sarah couldn't do enough for you and what a brilliant experience you've had with us.Kind regards,The Placefirst team
1/5
TrustpilotPlacefirst not placed first.
Every time we report a fault or needed repair, it can be weeks before anything is done.I don't think they have Key Point Indicators in which to work towards.They send contractors like JWS who a well below par and the jobs they do always have to be done again.Also the house rents are very high and the grounds are not cared for properly.
1/5
TrustpilotMy tenancy ended on last month 25th and…
My tenancy ended on last month 25th and still waiting for the deposit refund..
Agent replied · 27 August 2023
Hi Jijo, We are sorry to see your 1 star review. Tenancy Deposits are protected with the TDS and if you log in to your TDS account, you will be able to see the progress of your deposit. The usual timescale for releasing deposits is 10 working days after the tenancy end date, however, in cases whereby the property has been left in good condition, we may be able to process this sooner. Please contact us directly or the TDS (Tenancy Deposit Scheme) and we will be able to advise in detail. Kind regards,The Placefirst team
5/5
TrustpilotCustomer service is second to none
Customer service is second to none, thanks to the Manager Sheryl
Agent replied · 27 August 2023
Hi Jack,Thank you for leaving this 5 star review. It's great to hear what fantastic customer service Sheryl has provided you. Kind regards,The Placefirst team
1/5
TrustpilotAbsolutely disgusting
Absolutely disgusting. Happy to let tenants live in mouldy, rotting houses that flood continuously due to the poor quality work completed by place first. Left unable to use kitchen or living room for almost a year. Completely disgusting company.
1/5
TrustpilotNoisy Neighbours
Noisy Neighbours, living on benefits and playing x-box and watching tv all day. Damp houses. Problems with deposits never given and so on. Hartlepool
1/5
TrustpilotAwful
Part finished, overpriced homes in some of the worst areas imaginable. They don’t respond to maintenance requests. Save yourself the time and money and give yourself a wide berth.
1/5
TrustpilotThis company is shocking
This company is shocking, all repairs go in a priority 3. Contractors are shocking to, left one lady with holes in her walls also left her with no heating as well.
5/5
TrustpilotGreat customer service
Rating only, no written review.
Agent replied · 24 August 2024
Thanks so much for the lovely feedback! Our team will be pleased to hear this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about PlaceFirst Elevate
How many reviews does PlaceFirst Elevate have?
PlaceFirst's Longsight office has 182 reviews across 1 platform: 182 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
What is PlaceFirst Elevate's rating?
PlaceFirst Elevate is rated 4.0 out of 5 across all 182 reviews, checked 9 October 2026.
Where is PlaceFirst's Longsight office?
PlaceFirst Elevate, 124-149 Clarence Road, Longsight M13 0YJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.