Every review we hold for the Longfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving tried other estate agents in the area and having little to no interest, we had all but given up hope for selling our flat and moving. However, Dan Thomas were able to find us a buyer off-market - before the photos were even taken!
Abi was incredibly helpful in the early stages, communicating effectively to keep us up to date on the viewing and negotiations.
As we neared exchange and completion, we encountered a number of legal difficulties. Claire was excellent in chasing the chain, the solicitors and facilitating effective communication between all parties. Claire also kept us up to date, which was really reassuring during the most challenging times of the sale. It’s no exaggeration to say that without Claire’s work, we probably would have been waiting weeks or months more to move - if it even went through at all.
Overall, the Dan Thomas team showed an extraordinary level of excellence and professionalism and I would be confident recommending them to anyone looking to buy or sell.
Adam · 27 June 2024
Agent replied · 26 August 2024
Thank you for your kind review, Adam! It was our pleasure to work with you, and to have succeeded when others had failed!
Wishing you both the best of luck in your new chapter!
★★★★★ 5/5
GoogleDan and his team were great from start to finish. Hassle free,kept me informed every step of the way. Answered all my concerns and any questions I had very quickly.
Special thanks to Claire and Sharon. I would definitely recommend them to anyone
Steve · 14 October 2025
Agent replied · 14 April 2026
Thank you for your kind words, Steve. It was our pleasure to assist you with your sale. We look forward to working with you, or anyone you may recommend us to, in future!
Dan & the team!
★★★★★ 5/5
TrustpilotAstounding levels of excellent service
Having tried other estate agents in the area and having little to no interest, we had all but given up hope for selling our flat and moving. However, Dan Thomas were able to find us a buyer off-market - before the photos were even taken!Abi was incredibly helpful in the early stages, communicating effectively to keep us up to date on the viewing and negotiations. As we neared exchange and completion, we encountered a number of legal difficulties. Claire was excellent in chasing the chain, the solicitors and facilitating effective communication between all parties. Claire also kept us up to date, which was really reassuring during the most challenging times of the sale. It’s no exaggeration to say that without Claire’s work, we probably would have been waiting weeks or months more to move - if it even went through at all.Overall, the Dan Thomas team showed an extraordinary level of excellence and professionalism and I would be confident recommending them to anyone looking to buy or sell.
Adam · 12 June 2024
Agent replied · 24 August 2024
Thank you for your kind words Adam. We are delighted we got you moved in the end, and without any further delays. We wish you both the very best in your new home.You know where we are if you, or anyone you know, needs our help.Dan & The Team
★★★★★ 5/5
TrustpilotFor various reasons
For various reasons, unrelated to Dan Thomas and co, I have had great difficulty selling my house. I had used a number of estate agents without success. Eventually I thought I would try out a “young” agency and contacted Dan. Getting a sale over the line proved difficult on more than one occasion and friends had started to suggest going for yet another agent. My view was that DT & Co had been excellent in keeping in touch with me throughout difficult times: they had retained their initial enthusiasm even when I was thinking that a sale for any sensible price was impossible.
Roy · 17 January 2026
Agent replied · 11 June 2026
Thank you for your kind words Roy. We are so glad the persistance finally paid off and wish you the very best in the future.
You know where we are if you, or anyone you know, needs our help.
Dan & The Team
★★★★★ 5/5
GoogleYesterday we completed on our forever home, buying and selling through Dan Thomas & Co.
From start to finish we truly couldn’t have wished for a better team to guide and support us through every step and every hurdle (and there were a few!). We couldn’t have felt in safer hands throughout - communication with the whole team and their expertise was impeccable. Nothing was ever too much trouble; we knew we could call or send a WhatsApp and one of the team would reply to us as soon as they could.
We genuinely loved our experience working with the team and would recommend them in a heartbeat to anyone.
We loved our first home so much and were in no rush to move; we were happy to wait for however long it took for the right house to come along, but when Dan got in touch to let us know about what is now our new home (!), we knew it was the one. Thank you so much team for making the dream a reality!
Hayley · 14 January 2026
Agent replied · 30 May 2023
You did it!!
Thanks so much for a lovely review, Hayley & Ben.
We hope you and Alfie enjoy every moment in your new, dream home!
It was a long road but we got there.
Can’t wait for you guys to put your own stamp on the property, and to come and see it in a year or so!
Very best wishes!
Dan, Claire, Lorraine & Jo
X
★★★★★ 5/5
TrustpilotI think it was fate my house was sent…
I think it was fate my house was sent to me as I wasn't looking for the area and I thank Dan Thomas for sending me it. From the first viewing I knew it was my forever home. Lorraine was so warm and welcoming and she was on the ball all over the transaction from 6th March to 17th May to complete. Regular updates chasing both sides responding on her days off a great employee and an asset to the team. She recommended the Solicitors Burtons and wow Manni was exceptional. The beautiful flowers and prosecco on completion date was perfect! Thank you Tracy and Tommy x
Tracy · 21 May 2024
Agent replied · 24 August 2024
Thank you for your kind words Tracy and Tommy. We wish you the very best in your new home.You know where we are if you, or anyone you know, needs our help.Dan & The Team
★★★★★ 5/5
Trustpilot100% recommend highly professional & super efficient
100% recommend. From the moment Dan arrived to discuss putting my house on the market til after completion, the team were professional, courteous, kind, caring, calming & kept me informed about everything straight away, they reply so fast and deal with everything so efficiently. They explain everything thoroughly and make it easy to understand the process. I’m a very OCD & nervous person and they kept me calm and grounded throughout. Everybody I dealt with throughout, Dan, Abby, Marisa, Lorraine & Sharon are such an amazing team super efficient and so very kind.
Sam · 4 September 2026
★★★★★ 5/5
GoogleA very difficult transaction and a long chain. Dan Thomas was great, always kept us up to date and was always on the end of the phone. Special mention to Sharon Goodwin who was beyond exceptional. Couldn’t recommend them highly enough.
Thomas · 14 October 2025
Agent replied · 14 April 2026
Thank you for your kind words Thomas. Whilst the chain here was certainly not an easy one to manage, we are so pleased that you exchanged and completed on your lovely new home. The entire team here would like to wish you lots of happiness there. You know where we are if ever you need any property related assistance in future!
★★★★★ 5/5
TrustpilotWhat can I say
What can I say? - Wonderful!If you’re looking to sell or buy a property Dan Thomas & Co. is the place to go. When my 94 year old mum went into a care home we needed to sell her bungalow ASAP (care home fees aren’t cheap!) No problem for Dan and his team. Abi, Claire and Lorraine were on it without delay. All were ultra efficient from the start, we were kept updated every step of the way, any questions answered immediately and they were always bright and cheerful.So here we are, me with my glass of bubbly, mum with her cup of Earl Grey tea and the completion of a stress free journey.So cheers 🥂Dan, Abi, Lorraine and Claire - you’re brilliant.Linda and Joan
Linda · 5 May 2024
Agent replied · 24 August 2024
Thank you for your kind words Linda.We wish you and Mum the very best for the future.You know where we are if you, or anyone you know, needs our help.Dan & The Team
★★★★★ 5/5
GoogleWe sold with Dan Thomas & Co and honestly couldn’t have asked for a more supportive and caring experience. At every step of the process there was excellent communication and we were constantly kept up to date with any progress. The whole team went above and beyond to be as helpful as possible. In particular Lorraine and Claire were so brilliant; from arranging viewings, answering any questions, and even helping to contact solicitors for updates for us. Dan himself was extremely professional, honest, and attentive throughout.
We wouldn’t hesitate to recommend!
Katherine · 28 April 2024
Agent replied · 26 August 2024
Hi Kat,
Thank you for such a kind and detailed review. It was our pleasure to help you sell and we hope to work with you again at some stage in future! Best of luck with the final stages of your purchase!
Dan & the team!
★★★★★ 5/5
GoogleI recently had the pleasure of working with the estate agency, and I cannot express enough how grateful I am for their excellent service. From the moment we first contacted them, we were met with professionalism and efficiency.
Our main point of contact was Loraine, and she was an absolute superstar. She went above and beyond to ensure that our house buying process was smooth and stress-free. She was always quick to respond to our emails and phone calls, and her knowledge and expertise were evident in every interaction we had with her.
Thanks to Loraine's and to her team for speedy service, we were able to purchase our dream house in month time. She guided us through every step of the process, making sure we understood everything and answering any questions we had along the way.
I cannot recommend this estate agency enough. They truly care about their clients and go above and beyond to provide exceptional service.
Naziima · 28 April 2024
Agent replied · 26 August 2024
Hello Naziima. Thank you so much for taking the time to leave such a detailed and heartfelt review! We wish you all the happiness in your new home!
★★★★★ 5/5
TrustpilotFantastic experience with Dan Thomas & Co!
We sold with Dan Thomas & Co and honestly couldn’t have asked for a more supportive and caring experience. At every step of the process there was excellent communication and we were constantly kept up to date with any progress. The whole team went above and beyond to be as helpful as possible. In particular Lorraine and Claire were so brilliant; from arranging viewings, answering any questions, and even helping to contact solicitors for updates for us. Dan himself was extremely professional, honest, and attentive throughout. We wouldn’t hesitate to recommend!
Katherine · 8 April 2024
Agent replied · 24 August 2024
Thank you for your kind words Katherine. We wish you the very best in your new home.You know where we are if you, or anyone you know, needs our help.Dan & The Team
★★★★★ 5/5
GoogleWell, what can I say about Dan Thomas & Co, flawless, outstanding, friendly...the list can go on and on!
From our very first interactions with Claire and Jo, we knew these estate agents were one of a kind.
We initially brought our house with these agents, and decided to sell with them as well. Best decision we ever made. Marisa, Abi, Claire, Lorraine, and Dan were honestly the easiest of people to work with although I wouldn't call it work! They became a part of our lives! Thank you to Marisa and Abi who were part time cat owners for us! Thank you to Claire for always answering my 101 questions! Thank you to Lorraine for being our local tour guide around New Ash Green! And a HUGE Thank you to Dan for making us feel like we were never a problem, for making the whole selling process a LOT easier to understand and for being such a genuine person.
DTC is a family, they will welcome you with open arms and become adoptive family to you!
Just simply, thank you Dan, Claire, Marisa, Abi and Lorraine, we couldn't have done any of it without you.
Kayleigh · 16 March 2024
Agent replied · 30 May 2023
Thank you for such a kind review, Kayleigh. It was a pleasure to help you move to your new home and we wish you all the very best!
You know where we are if you, or anyone you know may need us in future.
Best regards from all of us here!
★★★★★ 5/5
GoogleHighly recommended. Dan is excellent, very professional and exemplary with follow through. He is ably supported by his team with Claire, Naomi, Abi and Lorraine demonstrating great communication through the sales and viewing process and absolutely first class post sale support from Sharon. Together this team define what good looks like. If you want clear communication, excellent follow through and professional support this is the firm for you.
Simon · 14 March 2026
Agent replied · 14 April 2026
Thank you for your kind words, Simon. It was our pleasure to assist you with the sale of the property.
We hope to do business with you again in future!
Best regards
The DT & Co team!
★★★★★ 5/5
GoogleDan Thomas sold my late mother’s house which had previously been on with another agent. The professionalism we received from Dan and his team, Abi, Claire, Lorraine, Marisa, Naomi and Sharon was second to none. Everyone was so kind, helpful and knowledgeable that it made a very difficult process so much easier. Put your trust in Dan Thomas and Co if you have a property to sell, you won’t be sorry.
Sue · 14 September 2025
★★★★★ 5/5
TrustpilotExcellent estate agents
Always a stressful time moving home but I can honestly say Dan Thomas &co made the whole process simple and stress free. So thanks very much to Dan, Sharon, Marrisa, Abi, Naomi, Lorraine and George. We would have no hesitation in recommending you as a first class estate agent.
Stephen · 23 July 2026
Agent replied · 25 September 2026
Thank you for your kind words Stephen.
You know where we are if you, or anyone you know, needs our help.
Dan & The Team
★★★★★ 5/5
TrustpilotExcellent service
I have just read through the reviews on Dan Thomas & Co. and am still trying to find something original to say that hasn't already been said.Dan and the whole team were excellent throughout the process of selling my late mother's home. My communication with Lorraine and Claire was exceptional and their contact with solicitors and the buyer was unrivalled.Thank you everyone for your commitment to securing the sale in a difficult market.
Julia · 3 May 2024
Agent replied · 24 August 2024
Thank you for your kind words Julia.We are glad we could help you sell your late Mother's home. We wish you the very best in the future.You know where we are if you, or anyone you know, needs our help.Dan & The Team
★★★★★ 5/5
TrustpilotThank you so making the process of…
Thank you so making the process of moving a pleasurable and as stress free as possible. Marisa was absolutely amazing she is so understanding and really went above and beyond to help me to find the absolute perfect property that I required. She was my very own Kirsty from location location location channel 4 TV programme She supported me through every part of the finding a property and securing it. Marisa then passed the onward buying processing to Claire. Again Claire went above and beyond and kept me fulling informed in the onward purchase. Claire is fantastic and really puts herself in your shoes and chases solicitors etc to keep everything all on track. Thank you so much to Marisa and Claire who helped me to find secure and move in to my new home. There have also been on hand to answer questions once I have moved it. Thank you so much to you both for all your help and kindness. Your service is 100 percent and more all the time !!!
Caroline · 3 December 2023
Agent replied · 30 December 2023
Thank you for your kind words Caroline, Kirsty (I mean Marisa) and Claire really appreciate it. We are glad we were able to find you your new home, and wish you many happy memories there.You know where we are if you, or anyone you know, needs our help.Dan & The Team
★★★★★ 5/5
GoogleAfter going through awful experiences with one of the high street agents and a local independent, Dan Thomas was recommended to me by my son in law. I am so glad I chose them! Dan, Claire, Lorraine & Abi were truly amazing from the start. They raised a lot of interest in my property and conducted viewings professionally and within a short space of time, found me a buyer. The whole process was smooth from start to finish. Thank you from the bottom of my heart to the whole team at Dan Thomas & Co. from Paula xx
Greenmeatsix123 · 1 December 2023
Agent replied · 31 December 2023
Thank you, Paula. It was our pleasure and privilege to be the agent that finally got you sold!
Best of luck in your new chapter.
Dan & the team x
★★★★★ 5/5
TrustpilotProfessional and personable experience! Would recommend.
We recently bought our home with Dan Thomas and had a very positive experience. The team are professional, friendly and responsive and we would recommend using them. Lorraine came to the viewings well prepared and was able to answer our questions and was very personable and the Sales Progression team kept us updated with the status of the purchase and were on hand to help. We would recommend using Dan Thomas.
Customer · 13 January 2026
Agent replied · 5 July 2023
Thank you for your kind words. We wish you the very best in your new home.
You know where we are if you, or anyone you know, needs our help.
Dan & The Team
★★★★★ 5/5
TrustpilotProfessional, courteous and efficient.
We used Dan Thomas for the sale of our house and the experience was professional, courteous and efficient. No overly pushy attitude and all queries, issues and stages were dealt with in a timely manner and the whole team was great to deal with. Highly recommended.
Richard · 21 July 2026
Agent replied · 25 September 2026
Thank you for your kind words Richard. We wish you the very best in your new home.
You know where we are if you, or anyone you know, needs our help.
Dan & The Team
★★★★★ 5/5
TrustpilotAmazing!!
After going through awful experiences with one of the high street agents and a local independent, Dan Thomas was recommended to me by my son in law. I am so glad I chose them! Dan, Claire, Lorraine & Abi were truly amazing from the start. They raised a lot of interest in my property and conducted viewings professionally and within a short space of time, found me a buyer. The whole process was smooth from start to finish. Thank you from the bottom of my heart to the whole team at Dan Thomas & Co. from Paula xx
Greenmeatsix · 16 November 2023
Agent replied · 30 December 2023
Thank you for your kind words Paula, we are glad we managed to get you sold, and wish you the very best for the future. You know where we are if you, or anyone you know, needs our help.Dan & The Team
★★★★★ 5/5
TrustpilotGenuinely best agent in Kent
I've worked in New Homes for 30 years and deal with a lot of agents, so when I moved I had a good sense that Dan Thomas was the right choice, but the excelled my expectations. Let's be honest moving isn't fun, but if you have excellent agents like Marisa and Abi dealing with your buyers you have the best chance of getting the most out of every viewer. We sadly lost our first buyer, but the team really mobilised using different photos, feature properties on Rightmove Move and revisiting every lead to get us another buyer. Big thank you to Dan for negotiation the offer and giving our buyers a sense of urgency so that we could secure our dream home. The other thing I'd like to highlight is that selling is one thing, how you get to exchange and completion is often over looked. Sharon knew just what to say with just the right amount of pressure. Her calm authority put the other estate agents in to line and definitely helped my sanity. We've been in our lovely home a few months now, and the good news is that all the hassle is worth it, but do yourself a favour and definitely go with Dan Thomas 👍
Tash · 17 October 2025
Agent replied · 11 June 2026
Thank you for your kind words Tash. We are glad we could help get you moved in the end, and wish you all the very best for the future.
You know where we are if you, or anyone you know, needs our help.
Dan & The Team
★★★★★ 5/5
GoogleThrough my years I have dealt with a number of estate agents, but none have come close to Dan Thomas & Co. Start to finish, the sale process of our house was professional and courteous at all times,… it was personable. We didn’t have one person dealing with our sale (including Dan Thomas) we had 6 members of the team helping and supporting our sale. A special thanks goes to Sharon, Claire, Lorraine, Naomi, Abi and Marisa who started the journey finding our buyers. If you want best in class service we highly recommend Dan Thomas & Co …. A*****
David · 14 October 2025
Agent replied · 14 April 2026
Thank you for your lovely review, David. We wish you the very best of luck in your new home! Don’t be strangers!
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