Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a few house viewings with one of the agent from Long Eaton Holden Copley this week. Baileigh is super helpful and nice. She introduced every information related to the property without asking and will definitely recommend this company and especially this agent to my friends !! :)
Sophia · 1 May 2023
Agent replied · 26 November 2023
Hi Sophia, that is great to hear! Thank you so much for the recommendation!
★★★★★ 5/5
GoogleExcellent service from start to finish. Special thank you to Sheryl.
Sally · 26 March 2025
Agent replied · 23 August 2024
Thank you Sally!
★★★★★ 5/5
GoogleI'd like to extend my thanks to Josh for showing us round a property in Ruddington, Nottingham. He was upfront and honest with the house and is sure to go far in his career.
James · 26 March 2024
Agent replied · 23 August 2024
Hi James, thank you for your kind words! We're delighted to hear that Josh provided you with an upfront and honest experience during the property tour in Ruddington. We appreciate your feedback, and if you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
GoogleI can't fault them. Laura at the Long Eaton branch has been super helpful through my search and called me about properties that might be of interest. Currently in the process of buying a house which Laura had phoned me to tell me was on the market (which was also the first house I'd really liked whilst searching, but was SSTC) Everyone I've encountered from HoldenCopley has been really nice to deal with. They were strongly recommended by a colleague and I see why.
Emma · 26 March 2024
Agent replied · 23 August 2024
Hi Emma, thank you for your wonderful feedback! We're delighted to hear about your positive experience with Laura and the team at the Long Eaton branch.
★★★★★ 5/5
GoogleExtremely professional Holden Copley. lovely, friendly especially Sheryl and laura they are very experienced Absolutely brilliant I Received amazing support. I have purchased everything was quick, smooth,
10/10, I Would definitely recommend
Semir · 26 March 2024
Agent replied · 23 August 2024
Hi Semir, thank you for the recommendation!
★★★★★ 5/5
GoogleI can't fault them. Laura at the Long Eaton branch has been super helpful through my search and called me about properties that might be of interest. Currently in the process of buying a house which Laura had phoned me to tell me was on the market (which was also the first house I'd really liked whilst searching, but was SSTC) Everyone I've encountered from HoldenCopley has been really nice to deal with. They were strongly recommended by a colleague and I see why.
E · 26 March 2024
Agent replied · 26 March 2026
Hi Emma, thank you for your wonderful feedback! We're delighted to hear about your positive experience with Laura and the team at the Long Eaton branch.
★★★★★ 5/5
GoogleCouldn't recommend Holden Copley more than enough, they found a buyer for our house - even at a time when the markets are relatively quiet (at the end of the year). The team at Holden Copley, especially Sammy have been brilliant with keeping me informed throughout the process.
Alan · 31 January 2023
Agent replied · 31 May 2023
Hi Alan, that is great to hear! Thank you so much for the review.
★★★★★ 5/5
GoogleI am really very happy and satisfied with the professional conduct of the staff at HoldenCopley, especially Esther Tendler, who was always available and helpful in explaining the home buying process, replying quickly to my questions and keeping me updated.
Many thanks and best wishes to the best team.
Murhaf · 2 November 2022
Agent replied · 31 May 2023
Thank you so much for your kind words.
★★★★★ 5/5
GoogleBig Thank you to Esther from HoldenCopley in Long Eaton. Very proffessional and kind customer service. Constant updates via email and phone on the situation from submitting an offer on the house till verification.
Highly recommended.
Best wishes
Magdalena
Magdalena · 5 July 2023
Agent replied · 7 July 2023
Hi Magdalena, that is great to hear! Thank you very much for the positive feedback, we really appreciate it.
★★★★★ 5/5
GoogleFrom placing an offer to exchange, Holden Copley have been so helpful throughout the whole process. A special thank you to Melissa who’s been available at my beck and call throughout. A special thank you to Sheryl too, who’s eased any concerns! I genuinely cannot fault either one of these lovely women - they’ve always made an extra effort to respond within the same working day to any enquiries efficiently and professionally. Thank you once again ladies!PositiveResponsiveness, Quality, Professionalism, Value
Georgie · 24 August 2022
★★★★★ 5/5
GoogleOur experience with Holden Copley has been great, they have done exactly what was asked which was to sell our house as quick as possible, they even managed to get it for a price a great price! The staff were great, helpful and polite, especially Sammie & Caroline. Also, the estate agent who held the viewings was professional and very informed on our property, including the work we had done. We would highly recommend to others looking to sell their property in Long Eaton and the surrounding areas.PositiveResponsiveness, Quality, Professionalism, Value
Kelsey · 24 August 2022
★★★★★ 5/5
GoogleEsther was extremely helpful, knowledgeable and friendly. She made process of purchasing the property stress free. Can’t forget that we had constant contact with Esther and she made sure we’re fully informed and happy. Thank you so much!
Ewelina · 22 July 2023
Agent replied · 26 July 2023
Thank you so much for a great review! We really appreciate it.
★★★★★ 5/5
GoogleI have just accepted an offer on my house. Holden Copley secured over 30 viewings and 5 offers. Meg kept me informed right up to handing over for sales progression. All my dealings with Meg, Laura, Esther and Chris to date have been professional and courteous
Gaynor · 2 November 2022
Agent replied · 31 May 2023
Hi Gaynor, thank you so much for a great review!
★★★★★ 5/5
GoogleIf you looking to buy a property its only one direction -> Holden Copley.
10 stars worth service- Long Eaton branch absolutely on top of everything! Karen Eccles and team well done, really professional and helpful 👏, thank you for everything 😊 …
Marcin · 6 February 2023
Agent replied · 31 May 2023
That is amazing to hear, thank you so much!
★★★★★ 5/5
GoogleFantastic experience purchasing through Holden Copley. Wouldn't hesitate recommending them to friends and family. Extremely on the ball and very quick to come back to us / pass information on. Thank you to Josie especially for making the process so easy for us!
Zoe · 31 January 2023
Agent replied · 31 May 2023
Hi Zoe, thank you so much for the great review and recommendation!
★★★★★ 5/5
GoogleWe have had a fantastic experience dealing with Joe, Josie and the team at Holden Copley. They have kept us up to date the whole way through, ensuring we know where the process is at. Thoroughly professional outfit, excellent experience.
Jay · 1 May 2023
Agent replied · 26 November 2023
Hi Jay, thank you so much!
★★★★★ 5/5
GoogleSelling our house after 37 years and making a long distance move I
thought would be stressful. Holden Copley had recently expanded their services to Long Eaton so I called them. From the very first phone call to the valuation, photography, arranging and conducting viewings ,they were brilliant. Everything is so organised, and confirmation texts emails and reminders ensure you know exactly what the situation is, along with informative feedback. We had a large volume of viewings and our house quickly sold and the process is moving along nicely. I have not dealt with an estate agent since 1984, but I can honestly say Holden Copley are one of the most professional companies I have ever dealt with. Thank you to all the staff who have been involved in our sale, and a special thanks to super Samantha sales manager who has been brilliant.
Kelvin · 7 July 2022
★★★★★ 5/5
GoogleAll the team were really professional and gave exceptional service throughout the whole process of our Sale. Will definitely use again for another sale - Lianna always made sure to update me regularly and was a pleasure to speak to, as well and Lorraine, Ben and Jasmine. :)
Chelsea · 26 April 2025
Agent replied · 26 March 2026
Thank you for the great feedback :)
★★★★★ 5/5
GoogleI’ve just had an offer on our house. Holden Copley did a brilliant job with the viewings and the feed back. They handled everything in a friendly and professional manner and a special mention to Esther for all her hard work.
Ted · 2 March 2023
Agent replied · 31 May 2023
Hi Ted, that is great to hear! Thank you so much
★★★★★ 5/5
GoogleHolden Copley Long Eaton team have been brilliant in my experience.
- From organising viewings - I didn't have to keep repeating myself. They always had my details on file and understood what I was looking for. Holden Copley did not send properties for the sake of sending properties.
- Viewings - whilst back to back viewings are unavoidable, Holden Copley team always gave me enough time to view and ask questions without feeling pressured to leave for the next appointment.
- Communication - very clear, timely and professional. Professionalism with a human touch. Every single encounter was extremely pleasant. Caroline and Samantha exemplify great service.
- The process is stressful enough and with more buyers, than sellers, the team at Holden Copley have systems that allow you to track where you are and keep to deadlines. This was always reassuring to know that there wasn't eternal waiting on offers.
I cannot recommend Holden Copley Long Eaton - Caroline and Samantha especially - enough.
Brenda · 31 May 2022
★★★★★ 5/5
GoogleThank you to Josie and the team at Holden Copley Long Eaton. Professional, efficient and so kind during an emotional time for our family.
Susan · 26 March 2024
Agent replied · 23 August 2024
Hi Susan, thank you so much for the review!
★★★★★ 5/5
GoogleAbsolutely outstanding service. Laura and Joe were so friendly and helpful with any query I had, couldn’t recommend more!! Thank you Laura and Joe!
Amber-Estelle · 26 March 2024
Agent replied · 23 August 2024
Hi Amber, that is great to hear! Thank you so much for the review.
★★★★★ 1/5
GoogleReally disappointing experience.
Joe (Long Eaton) gives an excellent sales pitch but failed to deliver on any of his promises.
People in the office showed no common sense when arranging viewing times and how this might be done in a time efficient manner.
We ended up doing most of our viewings due to a combination of them ‘not being available’ and the poor quality of the person they did occasionally provide.
Despite setting out clear expectations of information we would like conveyed to prospective buyers, the agent who did do some viewings demonstrated he knew none of this and ‘the house would just sell itself’
Despite repeated promises that Joe would be taking over the viewings, we think in the end he only did one.
Furthermore, we had an agent who failed to turned up at all for one viewing they had agreed to do and when questioned as to the feedback, lied to our faces. We have it on security camera that the potential buyers were left waiting outside our house for over half an hour with no agent before they gave up. We were told they had simply decided not to view the property, without mentioning the agent hadn’t turned up. We asked Joe to look into this, he never bothered to get back to us about it.
Whilst we felt it needed pushing much earlier, Lianna put in some hard work in the final weeks of the transaction when the solicitors were being difficult
Would not use again.
Jonathan · 26 March 2025
★★★★★ 5/5
GoogleAll the staff at HoldenCopley have been exceptional in keeping us informed during the selling process of our property. Follow up comments reported each time and advice given to us at every stage. I would highly recommend them to anyone wanting to sell or buy a property .
Frances · 26 March 2025
Agent replied · 26 March 2026
Thank you for the review and recommendation!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.