Trusted Agent profile · Long Eaton

HoldenCopley Long Eaton reviews

★★★★★ Excellent

272 reviews across 1 platform

30 Market Place, Long Eaton, NG10 1LT

HoldenCopley's office in Long Eaton, at 30 Market Place, is rated 4.8 out of 5 across 272 reviews on 1 platform, including 272 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards HoldenCopley won in 2026.

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4.8 / 5

272

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for HoldenCopley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.

5/5

Google

Holden Copley went above and beyond to provide a thorough and accurate valuation, ensuring that we understood every aspect of the process. Their expertise truly shined through, and we felt confident in the recommendations they gave. Their communication was impeccable, and promptly addressed any questions we had. Thanks to their exceptional service, we now have a clear understanding of our property's value. We couldn't be happier and highly recommend this Holden Copley to anyone seeking top-notch service.

Christopher · 25 August 2023

Agent replied · 1 October 2023

Hi Christopher, thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with HoldenCopley and that our team was able to provide you with a thorough and accurate property valuation. Thank you for the recommendation!

5/5

Google

Myself and my family have sold 4 properties in just over a year with Holden Copley. Joe was fabulous each time with his advice and professionalism. Mallisa and all the other staff work tirelessly to achieve the sale as quickly as possible. Many thanks.

Phil · 26 March 2025

Agent replied · 9 January 2025

That is great to hear! Thank you for your repeated business, we really appreciate it.

5/5

Google

Josh was the perfect person to have show you around a possible future home. He was incredibly helpful, answering all questions thoroughly as well as being really friendly and easy to talk to. Thank you Josh for making the experience so enjoyable and easy.

Georgia · 26 March 2025

Agent replied · 26 March 2026

Thank you Georgia, we really appreciate it!

5/5

Google

We’ve recently begun the process of selling our home with Liv, and so far, the experience has been excellent. From the very beginning, her communication has stood out, clear, prompt, and professional at every step. Liv has taken the time to explain the process in a way that’s easy to understand, answered all our questions with patience, and made us feel confident about the journey ahead. It’s been reassuring to know that we’re working with a team who values transparency and keeps us informed. We’re off to a great start and look forward to continuing the process with Liv!

Danniella · 6 August 2025

Agent replied · 26 March 2026

Thank you so much for your lovely review, Danniella. We’re delighted to hear that you’ve had such a positive start with Liv and the team. We’ll make sure your kind words are passed on, and we look forward to supporting you through the rest of your sale.

5/5

Google

Had a viewing in Beeston area. Ben was very patient and arrived on time. He is up to date with information, polite and professional. The presentation of the house was good and same as advertised. It was nice working with Ben. Thank you.

Duan · 26 March 2025

Agent replied · 23 August 2024

Thank you for your kind feedback! We're glad to hear you had a positive experience with Ben and that the presentation of the house met your expectations. I'll be sure to pass along your thanks to him.

5/5

Google

My house is SOLD (stc) all within 2 weeks from the first viewing; Meggie Calder deserves a special mention for her enthusiasm, attention to detail, knowledge of the market and due processes, and all with a caring and sharing attitude :) The whole team at Long Eaton provide a very professional approach, and always make you feel welcome and nothing was too much bother! Chris Banting started the whole ‘welcome to HoldenCopley’ and I’m very pleased I went with his advice and direction, so now I’m in the hands of the Progression Team (Sheryl Parker) which is a new experience for me, and I’m looking forward to being guided through a smooth transition with a soonest completion and formal sale! UPDATE (15/12/2022) well I wasn't disappointed!! Some 10 weeks later and the contract has been signed/sealed/delivered; Sheryl was brilliant in communicating with all parties and getting this over the line in such a speedy and efficient manner, especially in the current climate! Much kudos and thanks to Sheryl and the whole team... Great Customer Service all the way through Thank You All

Mark · 1 January 2023

Agent replied · 31 May 2023

Hi Mark, that is great to hear! We are really pleased that you are happy with our service so far and we love working with you. Thank you so much for a fantastic review!

5/5

Google

I recently sold and brought a new house, both through Holden Copley at the LongEaton office. Every step of the process was fantastic, the whole team are so friendly, professional and knowledgeable and helped the process go smoothly. When a member of the team is on annual leave, their colleague is able to pick any queries which was so helpful, and nothing ever felt too much to ask.

Samantha · 26 October 2025

Agent replied · 26 March 2026

Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience buying and selling through our Long Eaton team. It’s great to know our team’s support and professionalism made the process smooth and stress-free for you.

5/5

Google

Fast, reliable communication from the start of offering to having the offer accepted. Jessica was great, super friendly and helpful throughout the whole process, we appreciate how quickly the property was taken off the market too. Thank you :)

Chloe · 26 March 2025

Agent replied · 26 March 2026

Hi Chloe, we're delighted to have provided fast and reliable communication, and we're thrilled Jessica could assist you every step of the way. Thank you for your kind words!

5/5

Google

Ben was very helpful during what was quite a challenging setup. He helped us do everything we needed to and was very empathic, keeping us informed throughout - thank you, Ben!

Milly · 26 June 2025

Agent replied · 26 March 2026

Thank you Milly!

5/5

Google

Holden Copley were absolutely excellent for us during the process of selling our house. Melissa Denton, our agent, was particularly great: Quick, clear communication and clear explanations of all aspects of the process.

Joe · 26 May 2025

Agent replied · 26 March 2026

Thank you Joe!

1/5

Google

Advise from a seller: I used this agency to sell my house. We agreed on a commission fee,but they informed my solicitor with a different amount. They won't be able to do the viewings, and yes, they have a "great speech" for everything P.S you still owe me £350

Hans · 19 March 2026

Agent replied · 26 March 2026

Thank you for your review, although we’re sorry to hear you feel this way. To clarify, the commission agreed was our standard rate and was outlined in the signed contract. This same figure was passed to your solicitor as part of the usual sales progression process. With regard to viewings, it was agreed that you would conduct your own on Mondays and Tuesdays. However, we did confirm we were happy to step in and carry these out ourselves whenever you were unavailable due to work commitments. We’re always keen to ensure our clients are satisfied and would be happy to discuss any remaining concerns directly.

5/5

Google

I have recently used these to purchase a property. When it came to offering and getting the process started Samantha McVea was great. Offered loads of information in a way I could understand. After my offer was accepted Karen Eccles the Senior Sales Progressor was fantastic. Constantly chased everyone in the chain for updates and pushed things along, and also supported me all the way through and kept me up to speed even when my estate agents were not. From start to finish with many hurdles that were out of peoples control, Karen helped keep everything on track frankly stopped everything falling through on numerous times. Thank you!

William · 10 September 2022

Agent replied · 7 July 2023

Thank you very much!

5/5

Google

Currently selling my house through Holden Copley Long Eaton. So far, given the location of my house and the current market, they have done a wonderful job at getting viewings booked in and keeping me informed of any feedback. Special mentions to Esther, Laura and Sammy - all lovely and brilliant at their jobs! I have also bought a property through Holden Copley, and again, brilliant service! Would definitely recommend Holden Copley to anyone, buying or selling!

Lottie · 1 January 2023

Agent replied · 31 May 2023

Hi Lottie, this is amazing. Thank you so much for the business and for the recommendation :)

5/5

Google

After my property being on the market with two previous agents, with very few viewings, once I changed to Holden Copley the viewing increased immensely. The communication from the agents, especially Esther, was second to none. I felt confident for the first time that Holden Copley really wanted to sell my property rather than just have it on their books. I would certainly recommend them and if ever selling again I wouldn’t waste my time with any other Estate Agents.

Caroline · 3 September 2022

Agent replied · 31 May 2023

Thank you so much!

5/5

Google

We have just completed the sale of my Dads property through the Long Eaton branch,and have been very impressed through the whole process with the professionalism and efficiency of everyone at Holden Copley from the sales and admin staff. From the start they kept us informed regards the viewings and gave us prompt feedback and achieved a offer within 3 weeks. Karen in sales progression then took over she did a fantastic job keeping us informed of progress on a weekly basis and if any information was needed ,acting as liaison between solicitors and pushing for a prompt completion.We completed on sale in 9 weeks which in the current climate was excellent and this was in a large part due to Karen’s input. We would highly recommend Holden Copley couldn’t fault them.PositiveProfessionalism

Laus · 24 August 2022

Agent replied · 31 May 2023

Thank you so much for the detailed review, we really appreciate it and hope to work with you again in the future!

5/5

Google

Lorraine was very helpful during the initial phase of selling our home, and since we agreed a sale, Melissa has been brilliant in keeping me updated and assisting with my (rather constant) request for information. Thanks!

Joe · 26 March 2025

Agent replied · 26 March 2026

Thank you Joe!

5/5

Google

Holden Copley have been excellent throughout our purchase, and Melissa has been a great source of support as we navigated the process - we would definitely recommend them!

Rachel · 26 June 2025

Agent replied · 26 March 2026

Thank you Rachel!

5/5

Google

My experience so far with Jess at Holden Copley has been that she and her team are very pleasant and efficient, quick to respond to queries and are very supportive.

J · 26 May 2025

Agent replied · 26 March 2026

Thank you so much!

5/5

Google

Ben was really helpful and knowledgeable throughout the sales process!

Trinity · 16 December 2025

Agent replied · 15 January 2026

Thank you Trinity!

5/5

Google

Ben from Holden Copley was really helpful throughout our offer process

Daisy · 16 November 2025

Agent replied · 15 January 2026

Thank you Daisy, we really appreciate it!

5/5

Google

Recently, with the help of Holden Copley, I found an ideal house in the UK. I was particularly impressed with Liv Gledhill throughout the entire purchasing process. From price negotiations to addressing all my questions, she was incredibly professional and efficient. This made me, as a first-time property buyer, feel very at ease. Her expertise and patient responses made the whole process seamless, providing me with genuine support and trust. I am truly grateful for their assistance.

Kelvin · 26 April 2025

Agent replied · 26 March 2026

Thank you Kelvin, we really appreciate the kind feedback!

5/5

Google

Very responsive team based in Long Eaton. Responsive to contact and great quality marketing of our house. Very efficient booking and feedback process. Particular thanks to Jess, Ben, Laura and Lorraine.

Martin · 26 March 2025

Agent replied · 26 March 2026

Thank you Martin!

5/5

Google

I was concerned when I had to put my mother's house up for sale as I live in America but HoldenCopley certainly gave me nothing to worry about. The communication with Esther, Samantha and Laura was fantastic despite the time difference. It took only a few days from putting the house on the market to showing it to advising me on offers received. It sold for more than expected!!!

Antony · 31 January 2023

Agent replied · 31 May 2023

Hi Antony, thank you so much for a glowing review!

5/5

Google

Just found a fantastic home, although I didn’t end it buying through HoldenCopley, I wanted to share my thanks and appreciation to Ben, he was a standout among all the agents I dealt with, he’s polite, helpful and wants to work with you to find the right home for you! Thanks again Ben and to all the team in Long Eaton.

Mix · 26 September 2025

Agent replied · 26 March 2026

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ben made such a positive impression, and we’ll be sure to pass your kind words on. Wishing you all the best in your new home!

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Questions about HoldenCopley Long Eaton

Has HoldenCopley won any awards?

Yes. In The Trusted Agent 2026 awards: HoldenCopley, Long Eaton won Trusted Agent; HoldenCopley, Arnold won Platinum; HoldenCopley, Hucknall won Trusted Agent.

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