Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIve been dealing with Liv over the last few weeks regarding viewing properties, such amazing service, shes very friendly and she couldnt do enough to help . Also Luke who was doing the viewings, lovely young man, again he couldnt do enough for me, answering all my questions, he was very friendly and took time to listen to what i had to say.
I would highly recommend to anyone looking for an Estate Agent that cares.
Lynn · 25 March 2026
Agent replied · 23 April 2026
Thank you Lynn!
★★★★★ 5/5
GoogleWe’ve had a great experience with Holden Copley purchasing our first home! Sheryl has been so helpful throughout the whole process and she’s made it go smoothly. Thank you for making it so much easier for us…Would highly recommend!
Ben · 26 November 2025
Agent replied · 26 March 2026
Thank you Ben, we appreciate the recommendation!
★★★★★ 5/5
GoogleA big shoutout to Holden Copley Long Eaton team, especially Jasmine, Joe, Jessica, Esther, Neil who did a brilliant job of helping us with selling and purchasing. The whole process is so professional, efficient, smooth and quick. We know we are in good hands as they take a brilliant care of everything. Highly recommended to anyone thinking of selling or buying.
Tracy · 26 March 2025
Agent replied · 23 August 2024
Thank you Tracy for the fantastic review!
★★★★★ 5/5
GoogleJoe Mcmenamin has supported me through the sale of my family home and later with the valuation of my parents' house. Joe not only has years of experience and understanding of the local property market, but he also understands people and their relationship with their homes. He has always been patient and never pushy understanding that decisions take time and a house is more than bricks and mortar to sellers, buyers and tenants.
Mary · 12 March 2026
Agent replied · 23 April 2026
Thank you Mary
★★★★★ 5/5
GoogleLike to give a shout out to Ben Lee , as his customers service has been brilliant, Quick to answer my question ,always rings me back which I have found out with other estate agent rarely called back . Does this man ever get stressed out as he always chilled out on the phone .
Daniel · 26 May 2025
Agent replied · 26 March 2026
Thank you so much!
★★★★★ 5/5
GoogleI used HoldenCopley for the sale of my house in Longeaton. Everyone who works there was very polite and help sell our house within 2 days of going live. Joe and Jessica were my main contacts and did a great job. Emails and phone calls replied to in a timely manor and would be happy to use again. Thank you
Chris · 26 March 2025
Agent replied · 23 August 2024
Thank you for your wonderful feedback! We're thrilled to hear that Joe, Jessica, and the team at HoldenCopley helped sell your house quickly and provided excellent service. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleBen at Holden Copley has been nothing short of amazing during my time using them. Very fast, efficient and understanding for a first time buyer. Couldnt appreciate his help more and would deffo recommend!
Millie · 16 December 2025
Agent replied · 15 January 2026
thank you Millie for great review!
★★★★★ 5/5
GoogleReally lovely estate agents, everyone helping us on the selling side has been so friendly and helpful - Esther was particularly brilliant, lovely to speak to and handled everything so efficiently and professionally! Also put us in touch with some fantastic contacts who have helped make the other parts of the process practically stress-free. Selling & buying this time around has actually been easier than just buying the first time around!
Melissa has also been fantastic as the estate agent working through our sale and purchase, has really pushed to get things moving whenever they've been stagnant and it's been great to feel that we aren't having to do all the communicating ourselves. Would definitely recommend!
Saph · 26 March 2024
Agent replied · 1 January 2024
Hi Saph, that is great to hear. Thank you so much for the positive feedback and we are glad that your buying and selling journey has been made easier!
★★★★★ 5/5
GoogleHolden Copley have been wonderful to work with. Very helpful with their initial assessment and valuation of our house, and a quick response once we gave them the go ahead to sell. The photographer was very polite and professional. Jessica Monk was our contact at the office. She was that perfect balance of friendliness and professionalism. We had to contact her at the office a few times and were delighted that the phone was always answered straight away and we were put through to her instantly. Our house was sold within 24 hours of going live! What more could we ask for!
Adrian Young
Adrian · 26 March 2024
Agent replied · 23 August 2024
Hi Adrian, thank you for your fantastic feedback! We're delighted to hear about your positive experience with us, from the initial assessment to the quick sale. It's wonderful that Jessica and the team provided a perfect balance of friendliness and professionalism. Congratulations on the swift sale of your house within 24 hours!
★★★★★ 4/5
GoogleI thought the service we received was overall good, the team were super responsive to any queries I had and would always get back to me same day.
I ended up having to sell my property twice as the first sale was going absolutely nowhere. Each time my property was sold quickly, within a matter of days. I did do the viewings myself because I wasn't comfortable having strangers in my home without being there but they would have organised to do them had I wanted it. Overall I had 6 viewings and 5 of those would have resulted in offers which is pretty good going. The sale price achieved I was also happy with.
You are assigned a sales progressor which is helpful too- in our case everyone was quite on the ball on the second sale and on the first sale I was getting every update first from the new build team who were extremely tenacious- but for the average chain this is good to keep things on track.
In terms of pointers for improvement- I do feel the fee was quite high, but it did equate to a good service. I do also feel that had I listened to Holden Copley and continued with my first buyer, I would have been kicked off the plot for my reserved property by my new build developer and lost out on my dream home, as the first buyer had issues with their sale which essentially had caused a stalemate. That would have been really disappointing. They did as I wished when I was a bit more demanding but it would have been better if they'd been a bit more proactive in making sure I didn't lose my purchase.
Amy · 26 October 2025
Agent replied · 26 March 2026
Thank you for taking the time to share your detailed feedback. We really appreciate your kind words about our team’s communication and responsiveness, and we’re pleased to hear that your property sold quickly on both occasions. We completely understand your comments regarding the pointers for improvement, and we’ll certainly take everything on board to continue improving the service we provide. We’re glad that things came together in the end and wish you all the best in your new home.
★★★★★ 5/5
GoogleVery professional, very helpful staff throughout the process.
I'd like to particularly thank Jasmine Lawton as any query or issue I experienced she was straight onto sorting it for me. I cannot thank her enough.
The 5 stars are well deserved. I'd have to say best estate agents in Long Eaton
Jelks · 26 March 2025
Agent replied · 26 March 2026
Thank you very much, we really appreciate it!
★★★★★ 5/5
GoogleHolden Copley have been amazing with the selling of our house. Joseph was very professional, friendly and was completely honest with the valuation, he came prepared and was able to show us houses from the area which had recently sold. The team in the office are absolutely lovely and have been brilliant with communication, whether that’s an email, a phone call or in person. They have done everything we asked them to do as well as giving us the best advise possible in order to sell our house. I wouldn’t go with anyone else!
Megan · 21 November 2023
Agent replied · 26 November 2023
Hi Megan, that is great to hear! Thank you very much for the review.
★★★★★ 5/5
GoogleSo far my experience of different Holden Copley offices has been great. A special shout out to Jessica Monk who has been really helpful and understanding in getting things moving with my purchase, and always gets back to me quickly to answer any queries - thank you Jessica!
Kathy · 26 April 2025
Agent replied · 26 March 2026
Thank you Kathy, we really appreciate the kind words!
★★★★★ 5/5
GoogleAmazing service from the whole team at Holden Copley who managed to sell our house when others had tried and failed. Sheryl was really helpful and kept us updated every step of the way once an offer was made. Would highly recommend.
Jonathan · 26 June 2025
Agent replied · 26 March 2026
Thank you Jonathan!
★★★★★ 5/5
GoogleHolden Copley have been excellent as my chosen agents. From the first point of contact right through to acceptence of an offer, the company have been most professional. Lewis Clarence one of the negotiators, kept me right up to date and took time to answer all of my questions. A smooth and easy process from the start.
Linda · 16 April 2026
Agent replied · 23 April 2026
Thank you for your kind review! We’re so pleased to hear you’ve had such a smooth experience from start to finish. Lewis will be delighted with your feedback, we really appreciate it and wish you all the best moving forward!
★★★★★ 5/5
GoogleJess has been amazing helping us with the purchase of our first property, as first time buyers everything is very new to us and she guided us through the process with ease and care. She worked efficiently and sorted everything we needed. Thanks Jess and Holden Copley!
Lauren · 26 March 2025
Agent replied · 23 August 2024
Hi Lauren, thank you so much for your kind words! We're thrilled to hear that Jess was able to guide you through the process smoothly and efficiently. Congratulations on your first property purchase! We appreciate your trust in HoldenCopley. Thanks again!
★★★★★ 5/5
GoogleWe had a fantastic experience with Holden. They went above and beyond to make sure we were in our new home at the right moment that suited us best. A huge thank you to Angela who was available for us and helped us navigate the entire process.
Sébastien · 26 March 2025
Agent replied · 9 December 2024
Thank you Sebastien, we really appreciate it.
★★★★★ 5/5
GoogleHolden Copley have been fabulous throughout our house moving journey. The whole team are helpful and knowledgeable but for us Esther has been incredible and has gone above and beyond with communication to make this journey as smooth as possible. From start to finish she has been there to help and advise with both the sale of our home and purchase of our new property and I don’t think we would’ve managed without her! We cannot thank her enough! We are so glad we chose Holden Copley as our agent and would recommend time and time again!
Mrs · 1 August 2023
Agent replied · 1 August 2023
Hi Mrs Harvey, thank you so much for taking the time to share your wonderful experience with HoldenCopley! We are thrilled to hear that our team, especially Esther, provided you with exceptional service during your house moving journey. Thank you again for choosing us as your agent. We wish you all the best in your new home!
★★★★★ 5/5
GoogleMelissa in the Arnold branch has been fantastic through the whole selling process. She is very professional, quick to respond and has pushed through our sale to exchange/completion through some tricky negotiations. Very pleased with the service and would highly recommend Melissa at Holden Copley.
Hannah · 26 March 2025
Agent replied · 23 August 2024
Thank you for the review Hannah!
★★★★★ 5/5
GoogleHad a positive experience when searching and finding a house to purchase. Jessica was quick and professional through both emails and phone calls.
James · 16 November 2025
Agent replied · 15 January 2026
Thank you James!
★★★★★ 5/5
GoogleHolden Copley went above and beyond to provide a thorough and accurate valuation, ensuring that we understood every aspect of the process. Their expertise truly shined through, and we felt confident in the recommendations they gave. Their communication was impeccable, and promptly addressed any questions we had. Thanks to their exceptional service, we now have a clear understanding of our property's value. We couldn't be happier and highly recommend this Holden Copley to anyone seeking top-notch service.
Christopher · 25 August 2023
Agent replied · 1 October 2023
Hi Christopher, thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with HoldenCopley and that our team was able to provide you with a thorough and accurate property valuation. Thank you for the recommendation!
★★★★★ 5/5
GoogleMyself and my family have sold 4 properties in just over a year with Holden Copley. Joe was fabulous each time with his advice and professionalism.
Mallisa and all the other staff work tirelessly to achieve the sale as quickly as possible.
Many thanks.
Phil · 26 March 2025
Agent replied · 9 January 2025
That is great to hear! Thank you for your repeated business, we really appreciate it.
★★★★★ 5/5
GoogleJosh was the perfect person to have show you around a possible future home. He was incredibly helpful, answering all questions thoroughly as well as being really friendly and easy to talk to. Thank you Josh for making the experience so enjoyable and easy.
Georgia · 26 March 2025
Agent replied · 26 March 2026
Thank you Georgia, we really appreciate it!
★★★★★ 5/5
GoogleWe’ve recently begun the process of selling our home with Liv, and so far, the experience has been excellent. From the very beginning, her communication has stood out, clear, prompt, and professional at every step. Liv has taken the time to explain the process in a way that’s easy to understand, answered all our questions with patience, and made us feel confident about the journey ahead.
It’s been reassuring to know that we’re working with a team who values transparency and keeps us informed. We’re off to a great start and look forward to continuing the process with Liv!
Danniella · 6 August 2025
Agent replied · 26 March 2026
Thank you so much for your lovely review, Danniella. We’re delighted to hear that you’ve had such a positive start with Liv and the team. We’ll make sure your kind words are passed on, and we look forward to supporting you through the rest of your sale.
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