Every review we hold for the Long Buckby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat staff
J&G has been in our local village for a long time it’s inevitable to experience them through buying or selling in the area. All the team at J&G Duston Becky, Chris & James are experienced and professional always took the time to help listen and be on hand to help us through, overall we had great experience with them and yes we would definitely recommend J&G in the future.
Anthea · 21 November 2025
Agent replied · 24 December 2025
Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our Duston team. Becky, Chris and James will be thrilled to know their support made a difference throughout your journey.
It means a great deal to us to be part of the local community for so many years, and your recommendation is genuinely appreciated.
If you ever need anything in the future, we’re always here to help.
Thank you again
★★★★★ 5/5
GoogleThe whole team at Jackson Grundy are a delight. From start to finish they were incredibly supportive and helpful to me as a first time buyer. They were patient and honest and put my mind at ease. Communication was brilliant and service from start to finish was slick. Thank you Richard, Teresa and Sam (mainly for listening to me moan about work haha)
Libby · 21 May 2024
Agent replied · 20 June 2024
We're thrilled to hear about your positive experience with the Jackson Grundy team! Richard, Teresa, and Sam are delighted to have been a part of your journey, and they truly appreciate your kind words. Don't hesitate to reach out if you need anything else, even if it's just to moan about work! Best wishes, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotBest Estate Agent we have worked with
Jackson Grundy Duston are a small but highly effective team. Becky, Chris and Olivia are both professional and personable. They follow through from first contact to completion of purchase.
Allan · 28 August 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic 5 star review. We really appreciate you taking the time to share your experience and are delighted to hear you were happy with our service. Your kind words mean a lot to the whole team. Thank you again
★★★★★ 5/5
TrustpilotWe were so pleased to have worked with…
We were so pleased to have worked with Jackson Grundy in Duston! Olivia, Meghan and the whole team were so wonderful and always available to help. We are so pleased with our new house and have their team to thank! 10/10!
Gabriella · 5 June 2026
Agent replied · 22 September 2026
Thank you so much for your fantastic review. We are delighted to hear that you had such a positive experience with Olivia, Megan, and the rest of the team. It was a pleasure helping you with your move, and we are thrilled that you are so happy in your new home. Your kind words mean a great deal to us, and we will be sure to pass your feedback on to the team. Thank you for choosing Jackson Grundy.
★★★★★ 5/5
TrustpilotI’ve used Jackson Grundy 3 times now…
I’ve used Jackson Grundy 3 times now and every time they have been nothing but amazing. Becky has been amazing at keeping us informed throughout the whole process and Chris making the selling process smoothly. I cannot recommend them enough
Jade · 5 March 2025
Agent replied · 31 May 2026
Thank you so much for your continued trust in Jackson Grundy. We're thrilled to hear that Becky and Chris provided you with exceptional service throughout your experience. We truly appreciate your support and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotBecky is great to deal with both as a…
Becky is great to deal with both as a buyer and seller, Becky responded quickly to any questions I had, and was always helpful. I wouldn’t hesitate to use Jackson Grundys Duston branch in the future.
Scott · 18 April 2025
Agent replied · 31 May 2026
Thank you so much for your kind words. We're so pleased to hear you had a great experience both buying and selling with us and look forward to helping you again in the future!
★★★★★ 5/5
GoogleRichard, Teresa and team at JG Long Buckby have assisted with several sales and purchases for me over the past few years. Never once have I been worried or concerned about their service or capabilities during the process. Calls and emails are always responded to in a timely fashion, updates are regular and informative, chasing of venders/buyers and solicitors are also proactively carried out. Would highly recommended.
John · 24 October 2023
Agent replied · 20 June 2024
Thank you so much for your kind words and positive rating John, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
GoogleHuge thanks to both Teresa and Richard who helped to guide us through the house buying process. Both were fantastic to work with and kept us fully informed. Nothing was too much to ask and they were always very professional and happy to help.
Jane · 15 December 2024
Agent replied · 9 December 2024
Thank you so much for your kind words. We are so delighted that Teresa and Richard were able to guide you through the process and keep you fully informed every step of the way. We truly appreciate your feedback and wish you all the best in your new home! Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotCan not recommend highly enough
We recently moved using Jackson Grundy as our agents. They were excellent in all areas, keeping us informed and general customer service and I can’t recommend highly enough! A special massive thank you to Sandy who was just awesome through out the whole thing.
Jo · 14 December 2024
Agent replied · 31 May 2026
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with us. We'll be sure to pass on your lovely feedback to Sandy, she'll be thrilled! Wishing you all the best in your new home, and thank you for the recommendation! 😊
★★★★★ 5/5
GoogleTeresa and the team were amazing. Really helpful and fast to react. Highly recommend .
Richard · 6 November 2025
Agent replied · 12 November 2025
Thank you so much for your feedback. We’re delighted to hear you were happy with the service Teresa and the team provided. It was a pleasure assisting you, and we really appreciate your recommendation.
★★★★★ 5/5
GoogleJackson Grundy dealt with the sale of 2 properties for us. One of them turned out to be a long and protracted sale due to the position of the buyers and the chain. They did all they could to help the sale through and kept me informed at all stages. Special thanks to Angela, Alex and Megan for all their hard work - they were very professional and are a credit to the company.
Geoff Milnes, Synod Property Officer, United Reformed Church
Geoff · 21 June 2022
Agent replied · 20 June 2024
Thank you very much for taking the time to provide such positive feedback Geoff, and many thanks for trusting us with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleWe recently completed on the sale of our property and have made our onward purchase, ready to commence a new chapter in our lives. Our sale was handled by the Jackson Grundy Long Bucky branch specifically Richard and Teresa. We really cant find enough positive things to say about this team who were professional, efficient and honest throughout. Buying and selling property is always a stressful experience, but the support and communication we received throughout was invaluable. Thank you Teresa and Richard, you were fantastic and we would have no hesitation in recommending you to others. Regards Darren & Tammy Wallace
Darren · 21 June 2022
Agent replied · 20 June 2024
Thank you so much for going to the trouble of leaving such a delightful review Darren and Tammy, I know Richard and Teresa will be thrilled to know you were so pleased with the experience. Many thanks for entrusting Jackson Grundy with your custom and all the best for the future. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotHelpful, professional and kind
I’ve used Jackson Grundy twice now and my experience has been nothing but great. Excellent communication, professional, helpful and kind! Miranda was a star and kept us in the loop throughout the whole process.
Ms · 31 March 2025
Agent replied · 31 May 2026
Thank you for your lovely feedback! We’re so pleased to hear that you’ve had such a positive experience with us not once, but twice. We truly appreciate your continued trust in Jackson Grundy and wish you all the best for the future!
★★★★★ 5/5
TrustpilotLovely People
At every stage of selling the house, Jackson-Grundy staff have been very professional, helpful, friendly, considerate and generally just lovely to deal with. When a buyer pulled out at the last minute, they could not have worked harder at finding another and, after exchanging contracts this week, I had a phone call to make sure all was well. Could not recommend than more highly!
Philip · 7 October 2025
Agent replied · 24 December 2025
Thank you very much for your thoughtful and generous feedback. We are delighted to hear that you felt supported and well looked after throughout the process of selling your property. It was our pleasure to assist you, particularly during the unexpected challenges, and we are so pleased that a successful outcome was achieved. Thank you again.
★★★★★ 5/5
GoogleI wouldn't hesitate to recommend Jackson Grundy. Richard, Sam and Charlotte were professional, supportive and kind throughout the sale of our house. Information was clear and everybody kept us up to date with everything that was going on and always responded to enquiries.
Carol · 6 November 2024
Agent replied · 8 November 2024
Thank you so much for your kind words and recommendation! It was a pleasure assisting you, and we're glad we could make the process as smooth as possible. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotBest Estate Agents in the area
Selling our home was made easy by all at the Duston branch of Jackson Grundy. Thanks to Chris and Brandon for the early sales stage with a huge thank you to Becky for her work in completing the sale. If you’re selling in the area, don’t look anywhere else.
Barry · 2 August 2024
Agent replied · 23 November 2024
Thank you so much for your kind words. We're really glad to hear that Chris, Brandon, and Becky were able to make the process of selling your home easier. Becky will be especially happy to know her efforts in completing the sale were appreciated. If you need anything in the future, we’re always here to help. Thanks again for choosing us.
★★★★★ 5/5
GoogleWe had a great selling experience with Jackson and Grundy. There was always someone available to answer our questions and they made the whole experience stress free from start to finish. Thank you for all your help, advice and care.
Katie · 15 December 2024
Agent replied · 9 December 2024
Thank you for your lovely feedback. We’re so pleased to hear your selling experience with Jackson Grundy was smooth and stress-free. It’s great to know our team could provide the help, advice, and care you needed throughout the process. Wishing you all the best! Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotConsummate professional
This is the 3rd time I've returned to Louise for my Mortgage. She always puts me at ease and makes sure I'm kept fully informed about my options which takes so much stress out of the process. Alice was great too in supporting my application!
Steven · 30 September 2024
Agent replied · 23 November 2024
Thank you for your continued trust in Louise and our team! We're delighted to hear that she consistently puts you at ease and keeps you informed about your options, helping to reduce the stress of the mortgage process. We're also glad to know that Alice provided great support for your application. Your loyalty means so much to us, and we're here for you anytime you need assistance!
★★★★★ 5/5
GoogleThis estates agents help me sell my land ask for Richard Parrish hew took care of everything went over and above sale completed in 2 week funds in my account quick turn around would highly recommend to anyone great firm 10 out of 10
Gleen · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your fantastic review. We are delighted to hear that you had such a positive experience selling your land with us. Richard will be especially pleased to hear your kind words, he always strives to go above and beyond for our clients. We are glad the sale was completed quickly and that the whole process was smooth for you. Thank you again for your recommendation and for choosing Jackson Grundy. If we can help you again in the future, please don’t hesitate to get in touch.
★★★★★ 5/5
GoogleI would like to take the opportunity to thank the team for being part of the journey selling my mums home. You made a difficult situation manageable. You kept me in the loop every step of the process and made it a smooth sale. Mum and me thank you and wish you a Merry Christmas 🎄 …
Vanessa · 22 January 2024
Agent replied · 20 June 2024
Thank you so much for your kind words and positive rating Vanessa. many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
GoogleMy wife and I recently bought our first home and we had a fantastic experience with both Richard & Teresa from The Long Buckby Office.
Living primarily abroad there were a few additional complexities but everything was made simple for me, along with them giving me their time when i made short visits over.
Communication throughout the process was excellent, quickly responding to any queries I had and letting me know immediately if there was any update for me.
I can't recommend Jackson Grundy enough, and a big thanks again to Richard & Teresa!
John · 23 February 2025
Agent replied · 26 May 2025
Thank you so much for your wonderful feedback. We're thrilled to hear that Richard & Teresa made your first home purchase a smooth and enjoyable experience, especially with the added complexities of being abroad. It's fantastic to know that communication was clear and prompt throughout. We appreciate your recommendation and wish you all the best in your new home. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
GoogleGrateful thanks to Teresa for her positivity, expertise and professionalism on a recent transaction. She went out of her way to keep things progressing and make sure everyone was updated. Her knowledge of the local area is also excellent. Would recommend Jackson Grundy to anyone looking for a great estate agent in Long Buckby and the surrounding areas.
K · 23 November 2023
Agent replied · 20 June 2024
Thank you so much for your kind words and positive rating, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
TrustpilotWe went with Jackson and Grundy at duston with Becky our agent
We went with Jackson and Grundy at Duston. We had an amazing agent Becky she kept us up to date with everything and went above and beyond when we were getting anxious, I would highly recommend her nothing was too much, and I want to thank her once again and now we're in our forever home
Gill · 5 November 2025
Agent replied · 24 December 2025
Thank you so much for your wonderful feedback. We’re delighted to hear that Becky was able to support you throughout your move and make the process a positive one. It’s wonderful to know you’re now in your forever home. On behalf of Becky and everyone at Jackson Grundy, thank you and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThe service received from Jackson…
The service received from Jackson Grundy was excellent. We are truly pleased with the house that was found for us. Anna, Ben and David and other members of their team were professional, showed dedication and support throughout our experience in selling and purchasing of our house.
Carol · 29 January 2026
Agent replied · 31 May 2026
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are pleased with your new home and that your experience of selling and purchasing went smoothly. Anna, Ben, David, and the wider team will really appreciate your comments. It was a pleasure working with you, and we wish you every happiness in your new home.
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