Jackson Grundy Estate Agents reviews

★★★★★ 5/5

Trustpilot

Great Team Work

Rhys, Aby and Sam made a great team with helping us with a very challenging purchase along side a sale too. They were professional, knowledgeable, helpful and very patient and at times went above and beyond to help things progress as best as possible. Good and helpful communication throughout a long process. If one of them was not available, the other would be able to pick up the trail. We wouldn't hesitate to use JG again.

Mrs · 6 June 2024

★★★★★ 5/5

Trustpilot

Brilliant Estate Agent

Many thanks to Becky and the team at Jackson Grundy Duston for all their help and support during the marketing and sale of my Mum's property.

Customer · 28 January 2026

★★★★★ 5/5

Google

Great experience with them. Teresa has been very helpful with every step. I would recommend them 100%

Devanshu · 9 April 2026

★★★★★ 5/5

Trustpilot

Superb

Rhys and Sam at the Daventry office were absolutely fantastic! From the moment I walked in, their friendly demeanour and wealth of knowledge put me at ease. They went above and beyond to address all my questions and concerns, making the entire process seamless and stress-free. No task was too big or too small for them, and their professionalism was truly commendable. I highly recommend Rhys and Sam to anyone in need of selling their home. Thank you both for your outstanding service

Lily · 14 February 2024

★★★★★ 1/5

Trustpilot

Just avoid Northampton brach

Very disappointing experience with Northampton branch. I was already in the process of purchasing a property through this estate agent and had instructed solicitors to proceed with the transaction. Despite this, I was told that unless I participated in a competitive bidding process within three days, the property would be put up for rent.

Olga · 5 June 2026

★★★★★ 5/5

Google

Jackson Grundy were great throughout the process from first viewing to completion, Teresa was incredibly supportive to progress through any hurdles. Highly recommend.

Kallum · 16 January 2026

★★★★★ 5/5

Trustpilot

Effective, professional team

Effective sales marketing generated plenty of viewings by genuine buyers. Helpful team kept me informed during the process. Thanks to all members of staff who navigated the sales process - which due to circumstances beyond their control wasn't always as straight forward as it might normally have been! Recommend this branch of Jackson Grundy

Gordon · 28 May 2026

★★★★★ 5/5

Trustpilot

Exceptional Service from Becky - A Dream Home Journey

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

Claude · 14 November 2023

★★★★★ 5/5

Trustpilot

Tanya was amazing

Tanya was amazing! I have dealt with other estate agents recently and none were as warm and friendly as her. She made me want the property even more. She helped me along the way as well, I really couldn’t have asked for more. She is an asset to the company! Thank you Tanya you really are just what I needed to help me through the whole moving process. 5 stars all the way!

Georgie · 8 April 2024

★★★★★ 5/5

Google

Jackson Grundy Estate Agents Long Buckby have made a very difficult process a lot easier. From the start Richard had great knowledge of the housing market, area and property with great attention to detail and attention to the customer. Teresa is a true accet to the company and to anyone selling and buying properties. She was there every step of the way to help assist on any queries, sooth worried minds, kept the ball rolling when all felt alittle overwhelming and did it with kindness and compassion. I would highly recommend the Long Buckby branch. Thank you and well done!!

Niah · 24 September 2023

★★★★★ 5/5

Google

We used Jackson Grundy for the sale of our property in Long Buckby. We were extremely impressed with then throughout the whole process. From how they represented the property in the marketing material, to how they carried out viewings with minimum impact to us, to how they managed the entire end to end sale - everything was handled with complete professionalism. Teresa & Richard kept fully informed as the sale progressed and we would absolutely recommend speaking to them if you're considering selling your home.

Simon · 21 June 2023

★★★★★ 5/5

Google

Both Teresa and Richard at JG were great throughout the process of selling our property (our onward purchase was listed with them too). We had quite a complex onward purchase and they, particularly Teresa, were always on the other end of the phone to talk through any issues or queries we had and always had compassion to our situation. Teresa was extremely pro-active chasing the chain and conveyancers throughout always communicating any progress, or letting us know what if anything we were waiting on. I wouldn’t hesitate to recommend them to anybody looking to sell their property.

Katie · 21 June 2023

★★★★★ 5/5

Google

Jackson Grundy have just sold a house to me , I dealt with Richard & Theresa at the Long Buckby office , they both went above and beyond to help us all make it to completion , keeping in touch daily with updates and chasing solicitors to try and move things along. If you are looking to buy or sell I can’t recommend them enough what a friendly , efficient , thorough team . They have been an absolute pleasure to deal with . I

Clare · 21 June 2023

★★★★★ 5/5

Google

We have just purchased and completed our dream house and cannot thank Teresa and Richard enough for all there help. Our experience has been amazing with Long Buckby Jackson Grundy. Teresa was so knowledgeable when doing our original viewing. She knew everything about the house and the local area. Completely different experience to other houses we had viewed! Throughout the process herself and Richard have been giving us regular updates/helping with solicitor questions or queries etc. and really helped to get the house over the line as soon as possible. I cannot recommend these guys enough and am so thankful for all their help!

Meg · 21 June 2023

★★★★★ 5/5

Trustpilot

Great staff

J&G has been in our local village for a long time it’s inevitable to experience them through buying or selling in the area. All the team at J&G Duston Becky, Chris & James are experienced and professional always took the time to help listen and be on hand to help us through, overall we had great experience with them and yes we would definitely recommend J&G in the future.

Anthea · 22 November 2025

★★★★★ 5/5

Google

The whole team at Jackson Grundy are a delight. From start to finish they were incredibly supportive and helpful to me as a first time buyer. They were patient and honest and put my mind at ease. Communication was brilliant and service from start to finish was slick. Thank you Richard, Teresa and Sam (mainly for listening to me moan about work haha)

Libby · 21 May 2024

★★★★★ 5/5

Trustpilot

I can’t thank Jackson & Grundy enough…

I can’t thank Jackson & Grundy enough for all their help with selling my house. From start to finish, the whole process was handled professionally, and the team were always friendly, approachable, and supportive.

Elena · 31 July 2026

★★★★★ 5/5

Trustpilot

Best Estate Agent we have worked with

Jackson Grundy Duston are a small but highly effective team. Becky, Chris and Olivia are both professional and personable. They follow through from first contact to completion of purchase.

Allan · 28 August 2026

★★★★★ 5/5

Trustpilot

We were so pleased to have worked with…

We were so pleased to have worked with Jackson Grundy in Duston! Olivia, Meghan and the whole team were so wonderful and always available to help. We are so pleased with our new house and have their team to thank! 10/10!

Gabriella · 5 June 2026

★★★★★ 5/5

Trustpilot

Outstanding Service from Start to Finish

I decided to sell my house in February, and throughout the entire process, Chris, Becky and Olivia have been incredible. From start to finish, they looked after me and made what could have been a stressful experience feel smooth and straightforward.

Alexandra · 5 June 2026

★★★★★ 5/5

Trustpilot

I’ve used Jackson Grundy 3 times now…

I’ve used Jackson Grundy 3 times now and every time they have been nothing but amazing. Becky has been amazing at keeping us informed throughout the whole process and Chris making the selling process smoothly. I cannot recommend them enough

Jade · 5 March 2025

★★★★★ 5/5

Trustpilot

Becky is great to deal with both as a…

Becky is great to deal with both as a buyer and seller, Becky responded quickly to any questions I had, and was always helpful. I wouldn’t hesitate to use Jackson Grundys Duston branch in the future.

Scott · 18 April 2025

★★★★★ 5/5

Google

Richard, Teresa and team at JG Long Buckby have assisted with several sales and purchases for me over the past few years. Never once have I been worried or concerned about their service or capabilities during the process. Calls and emails are always responded to in a timely fashion, updates are regular and informative, chasing of venders/buyers and solicitors are also proactively carried out. Would highly recommended.

John · 24 October 2023

★★★★★ 5/5

Google

Huge thanks to both Teresa and Richard who helped to guide us through the house buying process. Both were fantastic to work with and kept us fully informed. Nothing was too much to ask and they were always very professional and happy to help.

Jane · 15 December 2024