Every review we hold for the Long Buckby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStress free renting
From my initial enquiry Tanya was very helpful and communication was always great. I rented the property for two years and there was no issue in this time. They would always give notice for inspections or work that needed carrying out. Moving out was equally as simple.
Hiba · 21 May 2024
Agent replied · 23 November 2024
Thank you for taking the time to write a review. We’re pleased to hear that Tanya provided great support and communication throughout your rental period. It’s wonderful to know that your experience was smooth from start to finish. If you need anything in the future, you know where we are.
★★★★★ 5/5
GoogleHad the pleasure of purchasing a property through Jackson Grundy Long Buckby and dealing with Teresa who was fantastic through the whole process from start to finish, a wonderful brand ambassador for Jackson Grundy. Would recommend and use again - Highly Recommended!
Colin · 16 February 2026
Agent replied · 16 April 2026
Thank you for your positive feedback and recommendation. We are delighted to hear that Teresa provided such fantastic support throughout your purchase and represented Jackson Grundy so well. We will be sure to pass on your kind words to her and the Long Buckby team. Wishing you all the best in your new home.
★★★★★ 5/5
TrustpilotHighly recommend
I have lived in Northampton since 2014 and moved house 3 times. Each time I have ended up using Jackson Grundy to either buy or sell and I can hands down say they are by far the best estate agents in Northampton. The communication, effort and friendliness is second to none. On this occasion I sold through them and Becky from the Duston branch handled the sale which without her would have been a very stressful process. She went above and beyond for us. When people complain about estate agent fees I can vouch to say Jackson Grundy are worth every penny and would highly recommend for selling your house!
Steve · 16 December 2024
Agent replied · 31 May 2026
Wow, thank you so much for your amazing feedback and continued trust in us over the years! It really means a lot to hear that you’ve had consistently positive experiences. We’re thrilled Becky was able to make this sale as smooth as possible for you, and we’ll be sure to pass on your kind words. Thank you for your recommendation, we truly appreciate it! Wishing you all the best in your new chapter! 😊
★★★★★ 5/5
GoogleA good sale experience with Jackson Grundy Long Buckby branch. Efficient and professional communication throughout. Nothing was ever too much trouble. They went the extra mile to push the sale through to completion. I would recommend Jackson Grundy Long Buckby to anyone in the surrounding area looking to sell. Credit to the village! Thank you Teresa and Richard!
Lucy · 21 June 2023
Agent replied · 20 June 2024
Thank you so much for your kind words and positive rating Lucy, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
Trustpilot10/10
Jackson Grundy were brilliant with me. They’re trustworthy, professional and diligent! So much so that I’d never use another estate agent. I cannot recommend them enough! Brian, Louise and Natalie were fantastic from start to finish!
Jordan · 12 September 2024
Agent replied · 23 November 2024
Thank you for your kind words. We're glad to hear you had a positive experience, and we appreciate your recommendation. We will pass this onto Brian, Louise, and we're always here if you need us in the future.
★★★★★ 5/5
GoogleThe staff at Jackson Grundy have been excellent and very patient. Our sale fell through a couple of times and they worked hard to find us new buyers. Communication was great and we were kept well informed as to how the sale was going. Would definitely recommend. Special thanks to Theresa for all her hard work
Helen · 21 June 2023
Agent replied · 20 June 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with Teresa and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleJust what a fabulous Estate Agent should be. Made a difficult situation as easy as possible (sold my Mum's house and we live 100's of miles away). Kept us well informed throughout. Estate Agents often have (sometimes deservedly) a bad reputation. Well Jackson Grundy and Richard Parish of the Long Buckby branch are proof to the contrary. Cannot recommend Richard and Long Buckby Branch highly enough.
Dawn · 21 June 2022
Agent replied · 20 June 2024
Thank you for leaving such a positive and well considered review of your experience Dawn. It's especially wonderful to hear news of our team exceeding the (as you say, sometimes justified) expectations of Estate Agents. This review will mean a great deal to Richard and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotJackson Grundy Mortgage Advisor
I saw Louise for mortgage advice and couldn't be happier with the service. Louise is so friendly, professional, reassuring and knowledgeable. Could not recommend her highly enough. Would give 6 stars if I could.
Owain · 18 September 2024
Agent replied · 23 November 2024
Thank you for your amazing feedback! We're so glad to hear that Louise provided such a friendly, professional, and reassuring service. It's wonderful to know you had such a positive experience and felt well-supported. Your glowing recommendation, and the extra star, means a lot to us!
★★★★★ 5/5
GoogleI wouldn't hesitate to recommend Jackson Grundy. Excellent service all round. Kept me informed at all times and achieved a very good price for Mum's house. Thank you Richard, Charlotte and Rhys!
Rachel · 11 October 2024
Agent replied · 20 June 2024
Thank you so much for your kind words and positive rating Rachel, we will be sure to pass this onto the team. Best regards, Alex- Jackson Grundy
★★★★★ 5/5
GoogleRichard, Teresa, and the team at Jackson Grundy were excellent throughout the sale of our family home. From the initial discussions on preparing the house for sale to managing viewings and navigating the sale process, their service was professional, efficient, and supportive. Their expertise made the entire experience smooth and stress-free. I wouldn’t hesitate to use Jackson Grundy Long Buckby again for buying or selling a property. Highly recommended!
Phillip · 25 February 2025
Agent replied · 13 June 2025
Thank you for your kind words! We're delighted that Richard, Teresa, and the team made your home-selling experience smooth and stress-free. Your recommendation means a lot, and we’d be more than happy to assist you again in the future. Wishing you all the best. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotI had the best and most incredible…
I had the best and most incredible experience with Jackson Grundy! Becky Toone from the Duston branch was the most friendly, hardworking, and amazing estate agent someone can have !!! She was in charge of our sellers property yet dedicated time and effort to help us and update us when no one would!! She went above and beyond when our own agency refused to do so. Without her hard work and dedication our housing process would have taken so much longer to complete. We could not be more thankful and grateful to have had her lead and push the progress of our housing. I recommend Jackson Grundy to everyone !
Rania · 17 August 2024
Agent replied · 23 November 2024
Thank you so much for your fantastic review. We're delighted to hear that Becky went above and beyond to assist you throughout the process. It means a lot to us that her dedication made such a difference, and we're grateful for your recommendation. We'll be sure to pass on your kind words to Becky and the team at the Duston branch.
★★★★★ 5/5
TrustpilotWe used the Long Buckby office to sell…
We used the Long Buckby office to sell an elderly relations property after he died.
The staff were very helpful and made the experience for us very easy at a difficult time
Lynne · 15 February 2026
Agent replied · 31 May 2026
Thank you for your kind words.
We are very sorry for your loss and are glad we could make the process a little easier for you during such a difficult time. Your feedback means a great deal to our Long Buckby team.
★★★★★ 5/5
GoogleTeresa and Richard provided excellent support throughout. They were amenable and professional and liased effectively with the various stakeholders to ensure that the process ran as smoothly as possible.
We are very appreciative of their service and would most certainly recommend Jackson Grundy to potential clients.
Ann · 11 October 2025
Agent replied · 12 November 2025
Thank you so much for your lovely feedback. We're really pleased to hear that Teresa and Richard were able to guide you through the process. Your recommendation truly means a lot to us, thank you again for choosing Jackson Grundy.
★★★★★ 5/5
GoogleThe team at Long Buckby Jackson Grundy have been fantastic! Richard and Theresa have worked so hard and achieved everything we wished for. They made the experience easier than expected and completed the process in a timely manner! A big thank you
Ian · 7 November 2025
Agent replied · 12 November 2025
Thank you very much for your kind words and positive feedback. We’re delighted to hear that you were pleased with the service provided by Richard and Teresa, and that the process met your expectations. It was a pleasure assisting you, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleJackson Grundy Long Buckby provided an excellent service from start to finish when dealing with the sale of my property in Long Buckby. Richard and Teresa are both so personable and made the whole experience stress free and easy. Would highly recommend. A huge thank you to the whole team but a special thanks to Teresa who was fabulous.
Gerri · 21 June 2022
Agent replied · 20 June 2024
Thank you very much for taking the time to leave such a positive review about your experience with Richard, Teresa and the Long Buckby team Gerri, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotWell done to the Jackson Grundy Duston team
Well done to Becky and the team at the Duston office of Jackson Grundy for handling the house sale for me. I was kept informed all the way through the process from start to finish with regular updates.
Chris · 19 February 2024
Agent replied · 23 November 2024
Thank you for your positive feedback! We’re glad to hear that Becky and the Duston team kept you well-informed throughout your house sale. If you need any further assistance, don’t hesitate to reach out. Thanks again for choosing us!
★★★★★ 5/5
TrustpilotAn impeccable service
We used the services of Jackson Grundy in Kingsthorpe to sell our late father's home and highly recommend them. The whole process has been seamless thanks to Anna and her colleagues. Apart from finding a buyer so quickly, they also recommened a solicitor and kept us updated regularly on the process. Anna responded to emails within hours, even following up on our solictor's emails to ensure things went smoothly. A great service at a very reasonable fee. Thank you so much!
Lou · 12 June 2023
★★★★★ 5/5
GoogleJackson Grundy, in particular Richard and Teresa, were absolutely brilliant. I could not have asked for anything more from either of them. They were always there when we needed them through the whole process and could not recommend them highly enough, all in all excellent, Thank you.
Tricia · 21 June 2023
Agent replied · 20 June 2024
Thank you for providing such positive feedback regarding your experience with the team Tricia, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotJackson Grundy the best!!
Thank you for all your help these past few months. Your hard work helped us find our dream home, and we couldn’t be more grateful or excited about this milestone.
Mr Becky, you are the best!!
Ludmila · 3 December 2025
Agent replied · 24 December 2025
Thank you so much for your lovely message! We’re absolutely thrilled that we could help you find your dream home, it’s such an exciting milestone, and it means a lot to hear how happy you are.
Becky and the whole team really appreciate your kind words. Wishing you many wonderful memories and happy moments in your new home.
★★★★★ 5/5
TrustpilotExcellent services
I recently bought a house through Jackson Grundy Estate Agents, and I couldn't be happier with the service I received. Their team was incredibly professional and supportive throughout the entire process.Communication was excellent, and they were always available to answer my questions. I highly recommend Jackson Grundy for anyone looking to buy a property!
Natasha · 16 May 2025
Agent replied · 31 May 2026
Thank you so much for your kind words and recommendation. We're delighted to hear you had such a positive experience buying your home through Jackson Grundy. It was a pleasure to support you throughout the process, and we wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotHonest and Helpful staff
Becky Toone, in the Duston branch was helpful and caring to help find a property suitable for my 86 year old mother.. She kept us informed from the offer to completion.. A very good experience.
Stewart · 27 November 2025
Agent replied · 24 December 2025
Thank you so much for your lovely review. We’re delighted to hear that Becky was able to support you and your mother throughout the process. Ensuring our clients feel informed and cared for is very important to us, and we’re glad your experience reflected that. We truly appreciate you taking the time to share your feedback and wish your mother all the best in her new home. If you need anything in the future, we’re always here to help.
★★★★★ 5/5
TrustpilotMortgage advice
Megan was incredibly helpful with her mortgage advice and our mortgage came through in record time! Would definitely recommend.
Joe · 21 November 2024
Agent replied · 31 May 2026
Thank you for the lovely feedback! We're so pleased to hear Megan’s advice made the process smooth and speedy for you. We'll be sure to pass on your kind words, and we really appreciate the recommendation! 😊
★★★★★ 5/5
GoogleI am really grateful to both Richard and Teresa for the amazing care they took over the sale of my Dads house. It was a stressful time and they helped to smooth over any bumps in the process, and as a result the sale to completion only took 8 weeks. I would have no hesitation in recommending them. They were a pleasure to work with.
Lucy · 15 December 2024
Agent replied · 9 December 2024
Thank you for your lovely feedback! We’re so pleased Richard and Teresa could help. It was an absolute pleasure working with you, and we truly appreciate your recommendation. Wishing you all the best! Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotBecky and all of the team at Jackson…
Becky and all of the team at Jackson Grundy provided us with an exceptionally good service.Selling Mum's house from 150 miles away was challenging especially as the first buyer pulled out suddenly due to a National TV news report about the floods in Northampton. Mum's home was the other side of the town with no problem.
Janice · 12 April 2025
Agent replied · 31 May 2026
Thank you so much for your kind words and for taking the time to leave such a thoughtful review. We're so pleased Becky and the team were able to make what could have been a challenging situation feel smooth and stress-free, especially from a distance. Wishing you and your family all the very best, and thank you again for choosing Jackson Grundy.
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