Every review we hold for the Long Buckby office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat communication
The Jackson Grundy team went above and beyond during my house sale. Communication was second to none and constantly kept me informed at all stages of the process even during a very tricky sale at times. An extremely knowledgeable and helpful team!
Mr · 17 May 2024
Agent replied · 24 October 2024
Thank you for your kind words. We're thrilled to hear that the team went above and beyond and kept you well-informed throughout the process. Your feedback means a lot to us. If you need any further assistance, we're always here to help.
★★★★★ 5/5
GoogleGreat service from Jackson Grundy yet again. Angela, Megan & Alex did a fantastic job navigating us through the Sale of our home. It took time but we got there in the end! Also like to thank the mortgage team for dealing with the financials. We don't plan on moving again for a while but if we do we know where to call!
Damien · 25 October 2022
Agent replied · 24 October 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotThe team at Jackson Grundy Duston…
The team at Jackson Grundy Duston (Particularly Becky) went above and beyond to look after us and the process as a whole, with the selling of our property.I could not be happier with the service and expertise
Neil · 11 July 2023
★★★★★ 5/5
GoogleI sold a house in the village just before the UK was about to go into the 1st lockdown in 2020. Not only did Teresa sell my house on the first day it went on the market (!!) the support and guidance I received throughout the “covid” sale process was impeccable. Such a personable and friendly approach, Nothing was too much trouble. I would highly recommend this team!!PositiveProfessionalism
Kayleigh · 25 October 2021
Agent replied · 24 October 2024
Thank you so much for leaving such positive feedback regarding your experience with Teresa and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotCan't fault them in Duston
Can't fault them in Duston. A really problematic chain, non caused by JG. Never gave up chasing and patiently getting things sorted as much as they could.
Terry · 20 November 2024
Agent replied · 27 May 2026
Thank you so much for your kind words and patience throughout the process! Becky and the team in Duston will be thrilled to hear your feedback. Wishing you all the best in your new home! 😊
★★★★★ 5/5
TrustpilotExcellent service Becky so helpful
Consumer · 15 August 2025
Agent replied · 23 October 2025
Thank you so much for your kind words!
★★★★★ 5/5
GoogleRichard and Teresa have been absolutely amazing helping us with the purchase of our house. They have been so helpful and supportive throughout the whole process, always keeping in contact with us.
Thank-you so much for being such a big part of finally finding our first home!
Lilli · 25 October 2023
Agent replied · 24 October 2024
Thank you for providing such positive feedback regarding your experience with Richard, Teresa and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotBecky has been brilliant throughout all…
Becky has been brilliant throughout all of this, considering it was our first house purchase together for me & Ellie she made us feel confident that she was doing everything she could for us!
Harry · 26 July 2023
★★★★★ 5/5
TrustpilotHelpful all round but especially Becky!
Becky was so helpful and supportive when buying our first home! She was always chasing solicitors and speaking to people on our behalf and always kept us in the loop with great communication.
Ellie · 25 July 2023
★★★★★ 5/5
GoogleRichard and his team have been fantastic and kept me fully informed with my purchase, nothing has been too much trouble.
Julian · 26 October 2019
Agent replied · 24 October 2024
Thank you very much for leaving such a positive review of your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotViewed and bought my current property…
Viewed and bought my current property through Jackson Grundy. The whole process was smooth and seamless. Sign posting every single way of the process made me feel at easy and knew exactly where things stand. The icing on the cake was when the sellers solicitors couriered my contract agreement out to me waited for me to sign it and took it back making the exchange of contract super fast and completion done and dusted within the time frame
Tony · 14 June 2023
★★★★★ 5/5
GoogleRichard and Teresa at Jackson Grundy were great throughout. They were friendly, approachable and professional. They kept us constantly updated and went above and beyond to ensure we knew what was happening at all times. I would definitely recommend them.
Karen · 25 October 2023
Agent replied · 24 October 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with Teresa, Richard and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 1/5
TrustpilotAwful experience - do not use
Rental side of estate agents are awful. We had a bad experience. Tried to get us on everything when we moved out, even though we left house cleaner than we got it. Unhelpful, unfriendly staff. Also left paying for rent for a house with multiple leaks and water was turned off to prevent damage so we couldn’t move back in! And landlord and estate agents couldn’t care less, never got fixed. Also got stung on garden charges as I’ve seen others have, they took photos of weeds under hedges zoomed in!!! Never use them for rentals however the team for sales are great!
Rosie · 8 March 2023
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, continuous communication throughout the sales process.
Ian · 14 April 2025
Agent replied · 27 May 2026
Thank you so much for your kind words. We're really pleased to hear you were happy with the service and communication throughout your sale. It was a pleasure to assist you, and we wish you all the best in your new chapter.
★★★★★ 5/5
TrustpilotThe Duston Branch
The Duston team were excellent from start to finish. They worked extremely hard and after I accepted an offer on my property, Becky then proceeded to work on the next stage of the sale. She provided guidance, support & recommendations. Nothing was too much trouble for her. The effort she gave until exchange/completion was brilliant. Would highly recommend them time & time again. The Duston team were professional in every way, literally cannot fault them.
Lisa · 19 June 2023
★★★★★ 5/5
TrustpilotGood experience when buying a house.
Jacek · 13 April 2025
Agent replied · 27 May 2026
Thank you for your kind words! We're so pleased to hear you had a good experience buying your home, and that Becky and Chris were able to help make it a smooth process. We really appreciate the recommendation, wishing you lots of happiness in your new home!
★★★★★ 5/5
Trustpilothighly recommended
Louise from Jackson Grundy Financial services was fantastic and really helped us with our mortgage and insurance needs. Highly recommended
Duncan · 13 September 2024
Agent replied · 24 October 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that Louise was able to help. If you need anything else in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleTeresa at Jackson Grundy Long Buckby branch was brilliant. Enthusiastic, knowledgeable and professional. A pleasure working with her.
Steve · 11 October 2024
Agent replied · 24 October 2024
Thank you so much for your kind words! We're delighted to hear that Teresa made such a positive impression. If you ever need assistance in the future, let us know. Kind regards, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotExtremely professional
Extremely professional, they have your best interests at heart .Kiefer was fantastic and so professional. We would highly recommend Jackson and Grundy .
Samantha · 14 July 2023
★★★★★ 5/5
GoogleCan't speak highly enough of Richard & Teresa! Very professional and knowledgeable. Never had to chase anything, as was kept up to date through every part of the process. Many thanks for a smooth sale!
Ricky · 25 October 2023
Agent replied · 24 October 2024
Thank you for providing such positive feedback regarding your experience with the team Ricky, and many thanks for your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotJust simply the best service
Just simply the best service. Very kind, supportive and understanding staff.
Audrius · 18 December 2024
Agent replied · 27 May 2026
Thank you so much for your kind words, Irma! We're so pleased to hear you had a positive experience with us, despite the challenges along the way. Our team is always here to offer support, and we’re grateful for your trust and recommendation. Wishing you all the best, and thank you again! 😊
★★★★★ 5/5
TrustpilotTanya was absolutely lovely from…
Tanya was absolutely lovely from viewing to moving in. We are very happy in our new home
Rach · 8 November 2023
★★★★★ 5/5
TrustpilotBecky and her team are amazing!
Becky and her team are amazing, they responded swiftly and help us so much during the entire process. Professional and nice.
Queenie · 29 July 2023
★★★★★ 5/5
GoogleFrom valuation to sale (which was very quick) the JG team was very professional and helpful. Thank you so much for helping to make the process so smooth and relatively pain-free.
Jacqueline · 25 October 2023
Agent replied · 24 October 2024
Thank you so much for your kind words and positive rating Jacqueline, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy
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