Trusted Agent profile · Long Buckby

Jackson Grundy, Long Buckby reviews

4.7

★★★★★ Excellent

255 reviews across 2 platforms

3 Market Place, Long Buckby, Northampton, NN6 7RR, NN6 7RR

Jackson Grundy,'s office in Long Buckby, at 3 Market Place, is rated 4.7 out of 5 across 255 reviews on two platforms, including 113 Google reviews rated 5.0.

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5.0 / 5

113

Reviews on Google

This office

Trustpilot logo

142

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Long Buckby office, from every platform, shown as written. First names only.

5/5

Trustpilot

Helpful & friendly team!

Becky at Jackson Grundy was so helpful during the purchase of our house, we got really fast email & telephone responses, updates were always available. Thank you to the team for making the purchase of our first home such a lovely experience!

Lucy · 14 August 2025

Agent replied · 23 October 2025

Thank you so much for your kind words. We’re delighted to hear that Becky and the team were able to make your first home purchase such a smooth and enjoyable experience. Wishing you many happy years ahead in your new home.

5/5

Google

Great experience from start to finish. The service from Richard at Jackson Grundy in Long Buckby was efficient and professional and very supportive. The communication from Richard and the team was great, keeping us up to date with progress with what can be a very stressful process.

Stephen · 25 October 2022

Agent replied · 24 October 2024

Thank you very much for taking the time to provide such positive feedback of the service you received Stephen. We're delighted you were happy with your experience and would like to thank you for your custom. Best regards, Nick - Jackson Grundy

5/5

Trustpilot

Our experience with on Grundy was… First Class

Our experience with Jackson Grundy was excellent from start to finish. Valuation was spot on, speed and quality of particulars first class. House sold within 3 days. The office team kept in constant touch with us, the buyer and the solicitors on both sides to ensure a smooth transition for everyone, always with a smile and a cheerful approach. We would recommend the JG Duston team to everybody

Fizz · 5 September 2023

5/5

Google

Teresa was friendly and incredibly helpful. We couldn't have asked for a better estate agent.

Dom · 11 October 2024

Agent replied · 24 October 2024

Thank you for your lovely feedback! We're so pleased to hear that Teresa was friendly and helpful throughout your experience. It's great to know she made the process as smooth as possible for you. Best wishes, Alex - Jackson Grundy

5/5

Google

Very helpful from start to finish. Kept regular contact with us during our sale and gave good updates about the chain’s progress. Always friendly and ready to advise when required

Ian · 5 November 2025

Agent replied · 10 November 2025

We really appreciate your feedback. It was a pleasure helping you with your sale, and we’re so glad you found our updates and advice useful along the way. Best wishes for the future

5/5

Google

Theresa was amazing, so friendly and cheerful right from our first viewing through to completion. She helped me navigate the progress, explained what was happening and liaised with my solicitors. Thank you

Jen · 25 October 2023

Agent replied · 24 October 2024

Thank you so much for your kind words and positive rating Jen, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Teresa at Jackson Grundy was an absolute rock throughout the whole buying process. We were first-time buyers and she held our hand throughout ; her guidance, warmth and professionalism were second to none. I felt I could always talk to her about any concerns I had; she was always there at the end of the phone and her communication was so impressive. The rest of the team at Jackson Grundy were always really helpful and we are so incredibly grateful for making it such a positive and reassuring experience. Thank you!

Cheryl · 25 October 2023

Agent replied · 24 October 2024

Thank you for providing such positive feedback regarding your experience with Teresa and the team, and many thanks for your custom. Best regards, Nick - Jackson Grundy

5/5

Google

We have just sold and bought through Jackson and Grundy Long Buckby, we wanted to share our positive feedback to reassure new customers, Richard and his team we’re outstanding throughout because of their professionalism, they are a tight, hard working team that gave us 100% from start to finish. We wouldn’t hesitate to use them again......

Nicola · 25 October 2020

Agent replied · 24 October 2024

Thank you very much for taking the time to leave such a positive review and rating, and many thanks for your custom. Best regards, Nick - Jackson Grundy

5/5

Trustpilot

Would recommend Jackson Grundy Duston

Becky was brilliant and supportive during my house move and sale. She was always professional, warm and friendly on the phone and in person and helped to push things forward

Ann · 18 November 2023

Agent replied · 24 October 2024

Thank you for your kind feedback! We’re delighted to hear that Becky provided such brilliant and supportive service throughout your move and sale. Her professionalism and warmth are exactly what we aim for. If you need any further assistance, we’re here to help. Thanks again!

5/5

Google

We used Jackson Grundy (Wellingborough Rd office) for our sale and purchased through Jackson Grundy Long Buckby office. Joe, Teresa and Richard were all excellent and I wouldn't hesitate to recommend or if we ever move again using them again.PositiveResponsiveness, Quality, Professionalism, Value

Suzy · 25 October 2022

Agent replied · 24 October 2024

Thank you very much for providing such positive feedback of your experience Suzy. It's great to hear you were pleased and many thanks for your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Jackson Grundy was amazing when we bought our first house, especially Teresa!

Laura · 11 October 2024

Agent replied · 24 October 2024

Thank you for your kind words! Teresa and the team at Jackson Grundy are thrilled to have been part of your journey into your first home. Wishing you many happy years ahead! Kind regards - Alex, Jackson Grundy

5/5

Google

Richard and Teresa were amazing. Clear excellent communication, brilliant service and a lovely manner. I don’t think we could have managed to sell without Theresa explaining everything each step of the way. Kept me sane when dealing with the solicitors. Highly recommend.

Emmanuelle · 25 October 2022

Agent replied · 24 October 2024

Thank you very much for leaving Richard and Teresa such a positive review, and many thanks for your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Highly recommend Richard, Teresa and the team in Long Buckby. Dealt with our house sale very professionally and we're always on hand to help with any queries. Thank you

Paula · 25 October 2023

Agent replied · 24 October 2024

Thank you so much for your kind words and positive rating Paula, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Google

I cannot speak highly enough of the team at Jackson Grundy Long Buckby. They sold my property extremely quickly and provided excellent support throughout a long and challenging solicitor process. The team was always easy to reach, professional, and informative every step of the way. If you're selling in Long Buckby, there's only one place to go!

Dominic · 11 October 2024

Agent replied · 24 October 2024

Thank you so much for your glowing review. We're so happy to hear that the team at Jackson Grundy Long Buckby was able to support you throughout the entire process. Your recommendation means the world to us! If you ever need anything in the future, don’t hesitate to get in touch. Kind regards, Alex - Jackson Grundy

5/5

Google

We have had such an amazing experience with Jackson & Grundy. Buying a house is supposed to be stressful, but Teresa has ensured our transition was smooth and that everything went to plan on time. I can not recommend the Jackson & Grundy Long Buckby team enough, the go above and beyond to help. Thank you.

Jennie · 11 October 2024

Agent replied · 24 October 2024

Thank you so much for your kind words and positive rating Jennie. We will be sure to pass this onto Teresa and the team, many thanks for entrusting Jackson Grundy with your custom. Best regards, Alex- Jackson Grundy

5/5

Google

Excellent service from start to finish. Kept informed on a regular basis by friendly, professional staff. Would whole heartedly recommend Richard & Teresa when buying or selling a property. Thank you so much for all your help ☺️

Michelle · 25 October 2022

Agent replied · 24 October 2024

Thank you so much for your kind words and positive rating of your experience with the team Michelle, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

5/5

Trustpilot

The 5 star company

The 5 star company, which help me in getting my dream house, all the staff in jackson grundy is professional to make your house buying journey a piece of butter. I specially want to mention Becky Toone, who is always proactive to help me if I stuck anywhere in the process. Highly recommended Jackson Grundy.

Preet · 16 October 2024

Agent replied · 24 December 2024

Thank you for this wonderful feedback! We're thrilled to have helped you find your dream home, and it's great to hear Becky and the team made the process smooth and enjoyable. Your recommendation means a lot to us, congratulations on your new home!

5/5

Trustpilot

Highly recommended service

Although comprised of a small team, Jackson Grundy provided an excellent service and supported us through the house buying and selling process effectively and efficiently. We would highly recommend using their services.

Michael · 5 August 2025

Agent replied · 23 September 2025

Thank you so much for your kind words and recommendation. We're delighted to hear that our team was able to support you effectively throughout your buying and selling journey., The Jackson Grundy Team

5/5

Trustpilot

There was always someone at the end of…

There was always someone at the end of the phone to answer any queries. Polite and very helpful.

Eileen · 20 March 2024

Agent replied · 24 October 2024

Thank you for your feedback! We’re glad to hear that you found our team polite and helpful, and that your queries were always answered promptly. If you need anything else, we’re here to help!

5/5

Google

Friendly, helpful and supportive. Having not moved house in 38 years we struggled but they were so good in both the buying and selling process. Thanks Teresa, feel we found a new friend.PositiveResponsiveness, Quality, Professionalism, Value

Jane · 25 October 2022

Agent replied · 24 October 2024

Thank you very much for providing such a positive review of your experience Jane, your comments are very much appreciated. And many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy

3/5

Trustpilot

Not great from my experience.

This is a strange agency, they have a specific office for houses over 400k but not really providing the service needed to sell such houses in prestigious locations. The house wasn't selling and getting very few viewings, however JG did not once proactively speak to me to see what could be done to make the house more appealing. Whether that be reduce the price or if work needed doing the house, I made it very clear to them that they are the professionals in this field and would be open to what ever they thought needed doing. We reduced the price but this was by our own conclusions about the market not from any advise given from JG. The other issue I had was with their photos, very poor done by themselves not using a wide angel lens. When I suggested they needed to use a wider angle lens they said they don't use wide angle lenses. Which is very short sited of them.The new agents we are using seem to be on a different level, they are using professional photographer and the photos have turned out amazing. They are confident about their ability so there is no tie in periods and they have taken the time to get to know the house and all the details.Also they kept trying to get different people from various offices to do the viewings which I specifically said they shouldn't for obvious reasons.If you are selling a large property over 400k stay away there are much better agents who for less will do a better job.

Ashish · 2 November 2020

5/5

Google

We had a great experience selling our house through Long Bucky Jackson Grundy. Richard Parrish was an exceptional agent with great experience at each stage, giving clear communication throughout. Huge thanks, would definitely recommend.

James · 25 October 2022

Agent replied · 24 October 2024

Thank you so much for taking the time to leave such positive feedback of your experience James, and many thanks for your custom. Best regards, Nick - Jackson Grundy

5/5

Trustpilot

Becky was amazing throughout the whole…

Becky was amazing throughout the whole process. Thank you Becky for your great service!

Lore · 27 March 2024

Agent replied · 24 October 2024

Thank you for your kind words! We’re so glad to hear that Becky provided great service throughout the process. We’ll make sure to pass on your thanks to her. If you need anything else, you know where we are.

5/5

Google

Jackson Grundy went above and beyond to ensure the successful exchange and completion of our property. In a time where the market and economic pressures were working against us, Teresa and Richard leveraged their network and relationships to ensure a sucessful outcome. I wouldn't sell with any other agent in the Long Buckby area, from start to finish we were looked after by these industry professionals. I highly recommend!

Helen · 25 October 2023

Agent replied · 24 October 2024

Thank you very much for taking the time to leave such positive comments regarding your experience with Teresa and Richard. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

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