Trusted Agent profile · London

Winkworth Southfields reviews in London

4.8

★★★★★ Excellent

159 reviews across 1 platform

241 Wimbledon Park Road, London, SW18 5RJ

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Winkworth's office in London, at 241 Wimbledon Park Road, is rated 4.8 out of 5 across 159 reviews on 1 platform, including 159 Google reviews rated 4.8.

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4.8 / 5

159

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We recently sold our flat with Doug and his team whilst simultaneously buying a house that was on their books. Of course, there were the inevitable bumps in the road but each time we came across a problem Doug gave clear advice and reassurance which helped immeasurably. The team are friendly, professional, contactable at all times, thorough and fast working. I've not had a single issue with them, in what could be seen as one of the most stressful times in life. I couldn't them recommend highly enough. They are calm yet extremely sympathetic during the tough bits. Thank you Doug, Adam and all at team Southfields.

Dan · 4 October 2019

5/5

Google

I cannot recommend Winkworth estate agents highly enough. The guys at Winkworth are all straight talking, honest, friendly professionals. Pleasantly different to my other experiences with other estate agents (No BS !) Doug was outstanding. What was quite a complicated sale for various reasons. Doug helped to take the stress out of the whole process. Doug was always on hand, using his professional expertise, often to take the heat out of situations. Doug gave good advice and ultimately made it happen !

Stephen · 4 September 2019

5/5

Google

This was the second time Winkworth have sold for us and we couldn't praise them enough for the quality of the service. Our sale was very complex and drawn out and we wouldn't have been able to manage the stress and uncertainty with confidence without their calm, considered and professional advice and support throughout. Doug was always on hand to speak to and advise, as well as the manager, Darren when needed. Many many thanks to Darren, Doug and the team and we would advise anyone looking or selling in Southfields to make Winkworth their first choice.

Stephen · 30 July 2019

5/5

Google

Elle was an excellent help at all stages. Given her work & the way she interacted with us…we will certainly come back to Winkworth next time we are house hunting. She is a credit to the business.

Alfie · 11 August 2024

1/5

Google

As a landlord I would recommend you find an alternative agent. Winkworth were a disaster. They lost my keys and charged me for 2 cleans which were not carried out to even a reasonable standard. The tenant was unhappy from day 1 and once they have their fees they were not interested at all. I raised all these issues with no response. The tenant copied them in when she gave notice and they were immediately requesting to market the property again. No thanks. They have a very short terms approach and I would never use them again.

Ian · 3 September 2022

Agent replied · 30 July 2023

Thank you for your review, I am very sorry you felt our service was not up to standard. We take all our feedback very seriously and have looked in the case thoroughly. Our aim is to ensure all of our clients are satisfied with the service they receive and to help our clients as best as we are able to, through sharing our knowledge of the industry and recommendations. Whilst you had not opted to have us manage the property after the move in we kept the communication open and were on hand throughout dealing with the tenants concerns and your own. Regarding the clean, the previous tenants had arranged and paid for the professional clean when they left the property and, due to the property then being empty for one month between tenancies and also with electricians going into the property, we generally advise for you to have a ‘top up’ clean, to ensure the property is ready for the new tenancy. The issue the tenant raised was regarding the damp within the flat rather than the clean that had been done. We understand that the responsibility and management of letting a property can be challenging and stressful for a Landlord which is why we recommend opting for a managed package when considering and agent and level of service. We are very sorry that it was not as smooth as we would have liked and have taken your feedback on board. We wish you the best for your future.

5/5

Google

Can't thank Ben and Molly at Winkworth Southfields enough for all the amazing help and support they provided my partner and I recently to find a home in London. They were very responsive to all questions and super proactive to help us through the process which couldn't have created a better experience to get into the London rental market. Thank you!

Jason · 2 December 2022

5/5

Google

I instructed Winkworth in March 2016. Both Darren and Doug are very professional and put in as much effort and good quality advice as possible. Being a chartered surveyor myself I was extremely impressed with Darren and Doug and felt completely comfortable all the way through to completion. They continued to cover every aspect of the transaction throughout to completion which is always important and this benefited all parties. Very professional, personable and competitive. Excellent service and good advice. Very impressed.. Many thanks Jeremy G

City · 31 July 2017

5/5

Google

Thanks SO MUCH to Elle Moore for helping me find my current place!! She was absolutely great to work w, especially amidst my schedule conflicts, and helped me get the flat I wanted over another offer that came in. I recommend working w her if you can!

L · 12 December 2023

5/5

Google

The Winkworth team have been very helpful in sourcing new tenants for my flat and dealing with the move in. Highly recommended

Ollie · 19 August 2025

Agent replied · 13 April 2026

Hi there, thank you for your 5-star review. We’re really pleased to hear the Winkworth Southfields team have been helpful in sourcing new tenants for your flat and supporting with the move-in. Thank you for the recommendation, it’s genuinely appreciated. We look forward to working with you again in the future.

5/5

Google

Thanks SO MUCH to Elle Moore for helping me find my current place!! She was absolutely great to work w, especially amidst my schedule conflicts, and helped me get the flat I wanted over another offer that came in. I recommend working w her if you can!

Lauren · 26 September 2023

5/5

Google

First time using Winkworth to let my flat out but certainly won’t be the last ! Exceptional correspondence throughout, avoided void period due to finding Tenants within couple of days of going live. All inquiries were dealt with promptly and Ben was very reassuring and was a pleasure to deal with. I highly recommend their services.

Peter · 25 November 2022

5/5

Google

Friendly, proactive, responsive, honest, and commercially astute. One of the few agents you really feel they are working for you and not their commission.

Robert · 13 June 2025

Agent replied · 13 April 2026

Thank you for your kind words. We're really pleased to hear you've found the team helpful and commercially minded. It's important to us that our clients feel supported, so we're glad that comes across. We appreciate you taking the time to leave a review.

5/5

Google

Matilda is fantastic, incredibly supportive and will go out of her way to help you through any problems that might arise. Highly recommend!

Edward · 20 November 2024

5/5

Google

Have used Winkworths for the last three years as letting agents. Always responsive and very short void periods.

Mark · 3 August 2025

Agent replied · 2 September 2025

Thank you so much for your kind words and continued trust over the past three years. We're delighted to hear that you've been happy with our responsiveness and the minimal void periods. It’s always a pleasure working with you, and we look forward to continuing to support you with your rental property.

5/5

Google

We just purchased our first property with the help of Christian and Jess at Winkworth. Extremely satisfied with the level of service we got. They were always available to answer our questions/concerns and were really patient with our enquiries considering we are first time buyers. Highly recommended!

Mujtaba · 19 August 2025

5/5

Google

Great experience, Elle was lovely and took care of my partner and I. We were able to get a great place and would definitely recommend Elle to family and friends.

Agnes · 26 June 2024

5/5

Google

First time using Winkworth to let my flat out but certainly won’t be the last ! Exceptional correspondence throughout, avoided void period due to finding Tenants within couple of days of going live. All inquiries were dealt with promptly and Ben was very reassuring and was a pleasure to deal with. I highly recommend their services.

Peter · 30 July 2022

5/5

Google

Molly & Doug were excellent throughout, helping the whole sales experience go smoothly. Thank you to the whole team for all of your effort. We will miss Southfields after 17 wonderful years.

Mikey · 27 April 2024

5/5

Google

Doug & Molly are not your usual estate agents. Both of them have been totally trustworthy, reliable and supportive throughout the process. We both bought our flat from them and then went on to sell it through them also and if we were ever to buy/ sell in the area again it would absolutely be with them. We have had many experiences with various estate agents and honestly have always had a frustrating experience until we bought / sold with Doug & Molly. Can't thank you enough for your brilliant support.

Ida · 27 April 2024

5/5

Google

We have recently found a flat with the help of Winkworth. Elle was very friendly and super helpful, whole process was very quick and we couldn’t recommend more!

Oğuz · 26 June 2024

5/5

Google

Elle was so helpful. Every issue and challenge was handled brilliantly , and our move was a smooth process. We love the new place Thanks Elle for all your support !

Ali · 28 March 2024

5/5

Google

Elle provided a professional service in assisting our son and ourselves in finding comfortable and well located accommodation close to Wandsworth park and commuter services. We can recommend Elle. Regards, Roger, Thea and Kyle Gilham

Roger · 23 December 2023

4/5

Google

Matilda is fantastic. Loads of effort making us feel comfortable and going above and beyond to make things happen!

S · 11 October 2024

5/5

Google

Very pleased with my experience with Winkworth Southfields. Elle was very knowledgeable and helpful in helping me secure my flat, and make the whole process smooth. I highly recommend her help 👍💯 …

Vadim · 23 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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