Trusted Agent profile · London
★★★★★
215 reviews across 1 platform
17 Lower Clapton Road, London, E5 0NS
Part of Winkworth, see every office.
Winkworth's office in London, at 17 Lower Clapton Road, is rated 4.9 out of 5 across 215 reviews on 1 platform, including 215 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleWe have rented our new flat through Winkworth Hackney with the help of Suzanna and Adeolu. They have been great at answering all our questions and above all in helping us secure the flat we wanted to go for!
Thank you for your taking the time to post your kind review and 5 * rating. It's great to hear that Suzanna and Ade were able to help you so successfully.
5/5
GoogleOur property manager Mohamed at Winkworth helped us with a query regarding our flat. Mohamed responded to our request in a timely manner and was able to resolve our query swiftly which my partner and I were delighted about. Thanks again for making this a great experience.
Thank you for your five stars and indeed for taking the time to post a review here John. Mohamed was pleased to hear your feedback and is always happy to help in any way he can.
5/5
GoogleIt was an absolute pleasure dealing with Tobi Olayiwole at Winkworth Hackney during my recent house purchase. He was incredibly responsive and efficient, returning calls promptly and taking action whenever necessary. His professional manner and positivity helped me to make moving house less stressful than it would otherwise have been.
Tobi's pleased to hear that he was able to take some of the stress away from your move Charlotte. Thank you for your positive feedback and 5* review.
5/5
GoogleSaylan was communicative , straightforward, and helpful with a touch of humour! Great team work and excellent delivery. Thank you.
Thank you for taking the time to post a review of our services and for your 5 stars. The team were really pleased to hear your feedback. Please do let us know if we can be of any further help in future.
5/5
GoogleAhmed was absolutely brilliant, so helpful and friendly. The whole team were really pleasant to deal with. Would recommend!
Hi Alex Thanks for taking the time out to write a review. Ahmed was delighted to have been able to help. We wish you all the best in your new place.
5/5
GoogleSaylan and his team have handled our sale very professionally. The communication has been excellent. I would highly recommend.
Thank you for taking the time to let us know of your positive experience with Saylan and his team - they certainly work hard to ensure that every client receives the best possible service and we're delighted to hear that they were successful in achieving a positive result.
5/5
GoogleHannah @ Winkworth Hackney has been a joy to work with. Would use Winkworth again!
Thanks for taking the time to post your review of Hannah in our property management team. She works hard to ensure both our landlords and tenants are experiencing the very best service , so it's lovely to get such positive feedback!
5/5
GoogleAs a landlord, I have used Winkworth for a few years now, and have found them to be cordial, professional, and very helpful. Ahmed and Yasmin in particular, have been so consistent, warm and pleasant, and pay great attention to getting me the best tenants and getting the job done. Highly recommend this Estate agent
Thank you for taking the time to post your kind review Janet. The team are always delighted to receive such positive feedback.
5/5
GoogleMohamed has proven himself to be a professional, skilled, property manager and great communicator. He provides regular, unprompted updates, seeks our input and consent as required and, crucially, executes our instructions exactly as we would want him to. Keep it up.
Thank you for your kind words for Mohamed and for your five stars. He works hard to ensure the very best service, so is delighted to receive your feedback.
5/5
GoogleThe rental market is absolutely mad in London, but I had a really lovely experience with Cherida from the Hackney Winkworths! Would definitely recommend working with her if poss :)
It is indeed...thank you for taking time out to post a review of Cherida and for your 5 stars!
5/5
GoogleGreat communication throughout the buying process. Ioana was really responsive and always helpful.
Many thanks for your feedback and we're delighted to hear that Ioana was both responsive and helpful. We hope you are now happily settled and please do not hesitate to contact us if you have any further requirements.
5/5
GoogleTrying second time to post my review. hope it works.. My experience of 5 years tenancy with Winkworth Hackney improved dramatically in the last 2/3 years. the team that took over our tenancy was always very prompt and focus on solving issues. My special thank you goes to Aaliyah Hudson and her attention to the details and being professional and human.
Hi Elena Thanks for taking the time to post your lovely review and we're pleased to hear that the team have been so helpful. We will pass on your feedback to the team and our directors.
5/5
GoogleA professional and organized letting agency. Had the pleasure of letting a flat through them and experienced a very communicative and orderly process. Ade, one of the letting agents was very helpful and answered every question I had. Recommend using their services.
Ade and the team were delighted to have been able to help Anna. Thank you for taking the time to post a review here and for recommending us.
5/5
GoogleVery pleased and impressed with the service from Saylan, Ioana and Tobi who have enabled us to sell and buy in a difficult market. Professional, proactive, courteous and responsive at all times. They worked as a team to generate interest in our property and Saylan’s take on market conditions was spot on throughout the process. Many thanks for your help.
It's great to hear that your experience here at Winkworth Hackney met your expectations and thank you for your 5 star review. We hope that you are soon happily settled into your new home.
5/5
GoogleAfter using the estate agent round the corner Winkworth were a real breath of fresh air! The service from Shannon was outstanding. From beginning to end everything was sorted by them.......for the first time I can say " money well spent on an agency" Highly recommended these guys !!
5/5
GoogleAhmed from Hackney Winkworth helped me through my rental process in October this year. He was a gentleman, very professional and nothing was too much bother. The process was seamless and the overall team were fantastic. Great Job guys and I would have no hesitation recommending you to anyone I know! Big Thanks, John Downes (now a very happy tenant in Hackney)
Hello John, thank you for your five star review and feedback. We're pleased to hear of your positive experience and will pass on your comments to the managers.
5/5
GoogleAde was a pleasure to deal with and achieved multiple offers for my property within just a few days - he did a fantastic job!
5/5
GoogleOur experience with Winkworth so far has been seamless. We are delighted to have such a wonderful flat and the customer service has been excellent. Special thanks to Ahmed for making the process so stress free.
1/5
GoogleMy partner has just rented using Winkworth. She was given repeated assurances and promises prior to paying her deposit and rent. Since then, and particularly following moving, there has been issue after issue. Of note, many of the documented conditions have not been completed by the start of the tenancy (as agreed). Having spoken to Winkworth, they have devolved responsibility to the landlord, who in turn has placed the blame on the previous tenant. Solutions are still being found for the issues. The lettings team have been quick to stress that they do not manage the property - but they felt confident enough to hook my partner in with what have turned out to be false promises. I would be very careful about checking what is promised to you - if you get what is agreed then this is not a problem, but if not then it can be very difficult. Winkworth have not taken any responsibility in this situation - if she had known how poor the "checking" process was, my partner would not have moved in.NegativeProfessionalism
5/5
GoogleThe Winkworth Hackney team have been so helpful in organising our letting! Great work and Lucien, has especially gone out of his way to make sure everything has been organised for us. Thanks so much
We're so pleased you were happy with our lettings service Leyah, and it's great to hear that Lucien was able to help so successfully. Thank you for your kind review.
5/5
GoogleIt was an absolute pleasure working with Agata at Winkworth Estate Agents. She made the process of securing our new home easy and was very communicative and efficient. Would highly recommend!
Thank you for taking the time to post a review Paul and for recommending us. Agata was delighted to have been able to help.
5/5
GoogleAliya Conway, the Lettings Manager, did an excellent job. She was communicative, swiftly responded to any questions and proactively resolved problems before they became major issues. I would highly recommend her to anyone.
We're delighted to hear that Aliya has been so effective in working with you Jamie. Thank you for taking the time to post a 5* review here.
5/5
GoogleAs a landlord, we have been delighted with the service that we have received by the Hackney team, particularly Jay. They have continually kept us updated and provided us with a personal level of service in a very professional manner.
5/5
GoogleI had a great experience buying my first property with Winkworth. Saylan and Tobi were my sales negotiators and they were really helpful and professional. Highly recommend them.PositiveQuality, Professionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Winkworth's London office has 215 reviews across 1 platform: 215 on Google.
Winkworth Hackney is rated 4.9 out of 5 across all 215 reviews, and 4.9 out of 5 on Google from 215 reviews.
Yes. In The Trusted Agent 2026 awards: Winkworth, London won Trusted Agent.
Winkworth Hackney, 17 Lower Clapton Road, London, E5 0NS.
