Trusted Agent profile · London

Winkworth London reviews

4.8

★★★★★ Excellent

232 reviews across 2 platforms

299 Kennington Road, London, SE11 4QE

Winkworth's office in London, at 299 Kennington Road, is rated 4.8 out of 5 across 232 reviews on two platforms, including 231 Google reviews rated 4.8.

Google logo

4.8 / 5

231

Reviews on Google

This office

Yell logo

1.0 / 5

1

Reviews on Yell

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Have just used Winkworth to complete our move in SW London and they have been extremely helpful and attentive. Also they have great levels of communication and are fast to send over all the documentation at the right times. The first positive experience with an estate agency in London, so thank you Winkworth and thank you to Isobel too!

Elliot · 21 June 2022

Agent replied · 20 June 2024

Dear Elliot, Thank you very much for taking the time to write such a lovely review! Your kind words will be shared with the whole team. Best regards, Winkworth Kennington

5/5

Google

Great Estate Agency. Lewis is fantastic, honest and reliable. 5 Star service

Barry · 16 February 2026

5/5

Google

Isobel Tudor helped with a recent tenancy move - she was highly responsive and very helpful, and the process was smooth and painless thought.

Lewis · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind review. We're delighted to hear that your recent tenancy move went smoothly and that Isobel was able to support you throughout the process. Providing responsive and helpful service is something we take great pride in, so it’s wonderful to know that Isobel made the experience smooth and painless for you. We really appreciate you taking the time to share your feedback and wish you all the best in your new home.

5/5

Google

Excellent service from this agency, particularly from Isobel. I visited the place on Friday, and they pulled all the stops to accommodate a following Tuesday move-in date. Clear and efficient communication throughout, really recommend.

Bastien · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for your kind words, Bastien. It’s wonderful to hear that Isobel and the team were able to make your move-in process smooth and efficient. We truly appreciate your recommendation and are delighted you had a positive experience with our service.

1/5

Google

From a landlord perspective. Appalling. If I could give 0 stars I would. -The agreement between us gave a charge for rent collection with a clause (point 15) saying they are not responsible for tenant rent arrears _or for chasing tenants_ when that is the entire point of those extra charges. -Gave the tenants a copy of the contract without checking it with me - would have been fine if it had been close to accurate but unfortunately it had the wrong deposit amount and spelt my name incorrectly. - Followed that up with asking me to provide reports that weren't necessary as there processes are for buildings/renovations >1year old, not for new builds. - Gave wrong information to tenants, including getting them to pay the neighbours electricity and gas bill (despite instructions at handover) - provided incomplete condition report with absolutely no comments around condition for one floor and missing outbuildings. - Suggested I had lost a key or not provided it when it was photographed in the condition report with a note saying it was 'returned to agents'. Genuinely awful. Every. Single. Interaction.

Liz · 28 June 2025

5/5

Google

Ella Grover from Winkworth has been fantastic in helping us decide on a property to purchase and providing us with honest and professional feedback for all of our questions. Her customer service is excellent. Thank you!

Lucy · 16 October 2025

Agent replied · 16 April 2026

Thank you for sharing your experience, Lucy. It’s wonderful to hear that Ella’s professionalism and honest feedback made a positive difference during your property search. Your kind words about her customer service are truly appreciated.

5/5

Google

Tom and Lewis were exceptional in the way that they managed my house purchase. This was a very complicated transaction as it also depended on the sale of a house in France, where we suffered some serious delays. I think the whole chain would have fallen through had it not been for their dedication and highly-effective communication. They certainly managed to keep all parties calm when the stress of the situation might well have caused someone to pull out. I would have no hesitation in recommending them, and will certainly track them down for any further property dealings I may have in the future!PositiveResponsiveness, Quality, Professionalism

Mark · 25 August 2022

5/5

Google

I enjoyed excellent service from Winkworth when buying my flat recently. Lewis was very much on top of the whole process. He helped me get over a bump in the financing process and find a solicitor who could get the transaction done before the stamp duty holiday ended.

Simon · 21 June 2022

Agent replied · 20 June 2024

Dear Simon, Thank you very much for your kind review. If there’s anything we can help you with in the future please do get in touch.

5/5

Google

We had a really excellent service - Tom Floyd and team know their market and their patch exceedingly well, and were expert and professional throughout the process of selling our house, making calm and well-judged interventions at key points. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Annie · 21 June 2022

Agent replied · 20 June 2024

Dear Annie, Thank you very much for your kind review. If there’s anything we can help you with in the future please do get in touch.

5/5

Google

I recently moved with Winkworth, I was looked after by Freddie and his team, all extremely capable and kept me informed throughout the process. The transaction was completed smoothly and without any hiccups. By far the most professional estate agents I have dealt with.

Rob · 21 June 2022

Agent replied · 20 June 2024

Thank you very much for your kind review. If there’s anything we can help you with in the future please do get in touch.

5/5

Google

I have bought and sold more than 100 properties within London on behalf of private clients. The process of selling through Tom Floyd at Winkworths was one of the most seamless I have experienced. They achieved competitive bidding and a price achieved over the guide price in a difficult market (Q4 ‘23). I couldn’t recommend them more highly

Ed · 23 November 2023

5/5

Google

As a conveyancer in a difficult transaction it was a pleasure to work with Lewis. Unlike other agents he understood his worth to the transaction and kept it alive despite numerous hurdles. seller and buyer ended up happy. t I have 100% no doubt that if it wasN't for Lewis then the deal would not have completed

Chris · 22 September 2024

Agent replied · 25 December 2024

Thank you for taking the time to leave such a positive review, Chris. We are delighted to hear that Lewis was able to assist you in navigating a difficult transaction and ensuring that both the seller and buyer were happy. We truly value your feedback and are pleased to have been able to provide you with a successful experience.

1/5

Google

, very rude property managers. Breached terms of the contract . Only the manager jumped in and helped.

Jothy · 16 December 2025

Agent replied · 16 April 2026

Dear Jothy, I was very disappointed to read your review, particularly your comment about you feeling we were rude to you. This is unacceptable and I am sorry. This is not what we are about. As you can see from the overwhelming majority of our reviews we strive to provide a first class service at all times. I am pleased that we were able to sort things out for you. With best wishes Nigel Nigel Field MNAEA Director

5/5

Google

The process with Winkworth from start to finish was top class. We sold our property with significant ease in a very difficult market. Winkworth unlike other local agents are honest, realistic with timings / pricing and very accommodating with viewings. Ollie was our main agent and put us very much at ease with the whole process which actually turned out to be pretty arduous due to fairly rubbish solicitors but Ollie kept everything going until close... we will not use another estate agent in kennington. Bravo to the whole team.

Chris · 21 June 2020

5/5

Google

Isobel from the Lettings team has been an absolute pleasure to work with! Everything has been so efficient and smooth. Communication has been great during the whole process of arranging a let on a property. Myself and my flatmate are so grateful for the level of service which Isobel has given us in the past few days! THANK YOU!

Andrew · 21 June 2023

5/5

Google

Just to thank Ed Delius and his team who have recently helped us sell our house in Sutherland Square. We looked at lots of agents before picking Winkworths. They had sold the house to us 20 years ago and that had been a very good experience . I'm delighted to see that their very high professional standards have been maintained. From start to finish they have been wonderful, very good advice on price and presentation, really good photos and web page production and very helpful and insightful advice on which purchaser to choose. They worked very hard to ensure the chain worked smoothly and I felt all parties ended up very happy with minimal stress. Ed kept us informed throughout the process, always available, full of good advice. A very impressive service. Thank you all and have a good Christmas. Mike and Sue Rothera

Michael · 22 June 2019

5/5

Google

Can’t recommend this letting agency enough, had a brilliant experience with them from start to finish. Went for a viewing with Andrew for a flat in Stockwell, where he showed us round and was friendly and helpful throughout. After the viewing Andrew was able to answer all our questions and then helped us make an offer that evening. Winkworth were incredibly efficient in the whole moving in process we had the keys less than a week after making the offer meaning we could move in straight away. Amazing service and great atmosphere when we went into the office, thanks to Andrew and Winkworth for their help!

Abi · 22 June 2019

5/5

Google

Lewis and the team at Winkworth did a great job at selling my property. It was a difficult sale due to various factors outside their control, freeholder, agents, building etc.. but all was handled professionally and we got there in the end! Highly recommend. Especial thanks to Lewis for driving this one through.

Scotty · 24 September 2023

5/5

Google

Hannah at Winkworth was great in finding us a lovely new home to let that we are very happy in. The process went very smoothly and signing docs, checking in etc was easy to fit around work which was a relief (previous experiences, particularly check in, have been tricky to coordinate alongside full time work Monday-Friday). Hannah was friendly, very helpful and always communicative which meant everything was sorted before the move in date. Thanks Winkworth

Google · 21 June 2020

5/5

Google

We were in touch with Adam Witherick for few weeks when we were looking for apartment. It was such a great experience. Adam was helpful, communicated with us all the time, when we tried to call him, he was there ready to answer any questions we had. He showed us so many lovely apartments. It was pleasure to have him to toook care of us. When we will look for another place, we will definitely contact him again! Thank you Adam! Tereza and Christian

Tereza · 22 June 2018

5/5

Google

I've received an excellent service from Winkworth in arranging to rent my first property in London (all done virtually). Freddie and Hannah have been exceptionally friendly and professional throughout the process. At all stages, they have gone above and beyond my expectations to help me view the property and confirm my offer, despite being unable to visit to London in person. I would highly recommend and look forward to working with you all again, if I plan to rent another property in the future. Thank you!

A · 21 June 2022

Agent replied · 20 June 2024

Dear A Davies, Thank you for the wonderful review! Our clients' satisfaction is our main priority, therefore we are delighted to read that the service we provided went beyond your expectations. Kindest regards, Winkworth Kennington

5/5

Google

I would highly recommend renting through Winkworth. Freddie and his team were professional and very easy to deal with. They kept us up to date and were kind in their responses.PositiveProfessionalism

Viviana · 21 June 2022

Agent replied · 20 June 2024

Dear Viviana, Thank you very much for your kind words. We are glad to read that you had a pleasant experience with Winkworth! Warm Regards, Winkworth Kennington

5/5

Google

Hannah Kavanagh-Manners, head of residential letting is very supportive and always keeps us updated. She always goes above and beyond for everything to be successful for when we have tenants moving in and out of the property. We feel that we can call her for any advice and always available to assist us. We have been with Winkworth, from 2010 and we are always been satisfied with their service. Overall they do very good service.

Michael · 21 June 2022

Agent replied · 20 June 2024

Dear Michael, Thank you very much for taking the time to write and let us know about your experience with Winkworth. We are thrilled to learn that you are satisfied with the service you have been receiving, and we hope we will be able to keep assisting you for many years to come Kindest regards, Winkworth Kennington

5/5

Google

We were very happy with Winkworths selling our central London flat, particularly Jake and Tom. They were very professional, got the property up online very quickly and kept us up to date with all viewings and offers. When the process went on longer than expected they were again very helpful and managed both parties through all of the issues to achieve a successful exchange. Thank you for everything.

Ed · 21 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth London

How many reviews does Winkworth London have?

Winkworth's London office has 232 reviews across two platforms: 231 on Google, 1 on Yell (across the whole business).

What is Winkworth London's rating?

Winkworth London is rated 4.8 out of 5 across all 232 reviews, and 4.8 out of 5 on Google from 231 reviews.

Where is Winkworth's London office?

Winkworth London, 299 Kennington Road, London, SE11 4QE.

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