Trusted Agent profile · London
★★★★★
117 reviews across 1 platform
306 Kentish Town Road, London, NW5 2TH
Winkworth's office in London, at 306 Kentish Town Road, is rated 4.3 out of 5 across 117 reviews on 1 platform, including 117 Google reviews rated 4.3.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleAndrew was really proactive and kept on top of things, checking in with all parties to make sure the transaction was progressing. It ended up being a fairly slow process (for reasons outside Winkworth’s control) but he still kept in touch regularly and was particularly helpful in wrangling the completion date. Collecting the keys was also a breeze :-) Thanks again!PositiveResponsiveness, Professionalism
5/5
GoogleWinkworth managed both the letting and subsequent sale of our flat in Tufnell Park. They demonstrated excellent knowledge of the local market; gave sound advice, responded to requests very quickly and exercised great judgement. Our customer experience with them was fantastic in every respect. Very many thanks to Andrew, Clive, George and the rest of the team.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWinkworth helped us sell our property and secure our new home all during the pandemic. We were unsure whether to continue to try and sell after lockdown lifted but Andrew helped us move forwards. We were really pleased that we found our new home through Winkworth as well. Andrew and Clive were both very helpful throughout the process.PositiveResponsiveness, Quality, Professionalism
1/5
GoogleFor over 2 years they have failed to take me off Thier email list despite repeated requests to post. Pure harassment. When they did show us a flat they also trapped us into viewings outside of our price range with lots of hard sell. Just awful. Avoid at all costs
We apologise for your unfortunate experience, however we have checked back through our emails and cannot see anything from you to our office, asking us to unsubscribe you. Had we received this we would have actioned your request immediately. Please can you email us directly to: kentishtown@winkworth.co.uk, so we can look into this for you. Thank you
1/5
GoogleWe are terminating our letting contract early because letting managment has been so awful. They have not dealt with black mould and damp. Someone smashed our windows to try and break in, and Winkworth were totally unhelpful. If you're a renter - avoid at all costs!
Dear Saoirse We are so sorry to hear that you have been dissatisfied with the service Winkworth have provided during your tenancy. Having looked through the correspondence we can confirm that we did attend to the smashed window in under 24 hours and the roof, although held up due the rain recently, is being completely re surfaced on the 21st March 2024 which i believe you have been informed of. If you do wish to discuss these issues further please do not hesitate to contact us on 02074859210. Winkworth Lettings
5/5
GoogleWe felt very supported by Winkworth, particularly Andrew Souber. He was always just a phone call away and was very patient when answering our first-time-buyer questions. I would highly recommend!
5/5
GoogleJust moved into our first purchased house! From the first viewing to the completion day Andrew was amazing. Was great at getting us answers from the buyers, was efficient with communication and generally giving advice about buying your first home.
5/5
GoogleShifa Nalbant was incredibly helpful throughout this process of purchasing my house. He was always reachable, answered emails and calls swiftly and was knowledgable and friendly.
5/5
GoogleAndrew was incredibly helpful throughout the buying process - always quick to respond and to go out of his way to help. I would highly recommend him as an agent. It made the whole experience far less stressful. I would certainly use Winkworth again in the future.
5/5
GoogleI just completed purchasing a house. Andrew was really helpful throughout the process, whenever we had a problem he was very efficient trying to sort it out or chase various people. Andrew was always calm and patient throughout the whole process. I would highly recommend Winkworth’s services!PositiveResponsiveness
5/5
Googlewe bought our new flat through winkworth kentish town estate agent. it was such a smooth, straightforward and pleasant experience. Andrew is very professional he facilitated the process all through and kept us always informed from the day we arranged the viewing till the day we collected the keys on the completion date. many thanks.PositiveProfessionalism
5/5
GoogleAs a buyer Shifa at Winkworth has been excellent to work with - organised, clear and communicative. Highly recommend
1/5
GoogleDO NOT RENT FROM THIS AGENCY. Left my property undamaged and in good terms and they still didn’t refund my deposit after more than a month. They said the new tenant hasn’t paid their part of the deposit yet. I showed proof they did and they stopped replying to me.
Thank you but we have checked our system and we do not have you down as having rented from us. Are you writing this for someone else ? Thank you
5/5
GoogleAndrew Souber went above and beyond helping us sell our flat. I can't stress enough how great he was through a stressful process. We were guided every step of the way.
1/5
GoogleWorst service I’ve ever experienced in an agency. They can’t event communicate with each other. They gave us an appointment to which nobody has showed up and they’ve let us wait there for 45 minutes! Once I’ve called to ask for explanation …
5/5
GoogleWe had a great experience selling our house with Winkworth, first with Clive Nunes, who helped us value the house, and then with Shifa Nalbant, who sold it for us. Both did a fantastic job and we cannot recommend the company highly enough.
5/5
GoogleFantastic experience with Shifa who sold us our flat. He went above and beyond (including many, many visits!) and was always incredibly professional and prompt with responding. Can’t fault any part of the process, would strongly recommend.
5/5
GoogleI recently purchased a flat through Winkworths and couldn’t be happier with the service they offered. The agent I dealt with Andrew Souber who was a delight. Friendly, professional and always happy to answer questions, helping make the process as smooth as these things can be.PositiveResponsiveness, Professionalism
5/5
GoogleAn estate agent (and football fanatic) once said to me, 'when selling or purchasing a residential property - when you go sale agreed, its only half-time', this is because of the unpredictable occurrences and change in circumstances that can …
5/5
GoogleAndrew was exceptionally professional and kind and honest, I would recommend him and Winkworth any time. Thank you!
5/5
GoogleWe've just completed on our first flat. Richard was outstanding in his support to us throughout the process and went above and beyond to keep everything on track through some tricky points. Thank you Richard!
5/5
GoogleI rented a property via Winkworth, and found their professionals to be absolutely outstanding--heads and shoulders above every other estate agent firm. The agents and administrators in this office were particularly helpful and responsive. Olly, the agent I dealt with, was responsive, competent, and a genuine delight to interact with--a real credit to his profession. One encounters a lot of less-than-scrupulous behaviour in the real estate business, especially if you're on the renting side, but these folks are genuinely different. They're honest, helpful, and fair--it seems that they genuinely want to broker mutually satisfactory agreements between tenants and landlords. I have not yet bought property, but they will be the first agent I call when I do. Tip: if you're looking for a place to rent, take a look at the properties on Winkworth's website. They update the site much more speedily than the other agents, and the new stock usually appears on their website a few days before they appear on aggregator sites like Rightmove. Winkworth have excellent stock, and the Winkworth agents at this office (as well as agents from all the other Winkworth offices I've interacted with) are a delight to deal with.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleProfessional service from the start. I found them, and Kieran especially, very helpful and they were always prompt to respond.
5/5
GoogleHighly recommend. First time buyer and Richard was very helpful from start to finish, and made the process as smooth as it could be. Quick with responding to any queries and following up
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Winkworth's London office has 117 reviews across 1 platform: 117 on Google.
Winkworth London is rated 4.3 out of 5 across all 117 reviews, and 4.3 out of 5 on Google from 117 reviews.
Winkworth London, 306 Kentish Town Road, London, NW5 2TH.
