Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleI cannot thank Jason enough for all of his assistance and reassurance. He made the rental process so smooth and was always willing to help. Super professional and friendly.
I would definitely recommend him to friends and family.PositiveResponsiveness, Professionalism
Mark ยท 22 June 2021
Agent replied ยท 21 June 2024
You're most welcome Mark, Thank you for the lovely review.
Jason and the team at North Kensington
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5/5
GoogleIt was my first time renting a property since moving to London from New York City and that presented its challenges. Jason and his team were great and made the process simple and stress-free. I highly recommend them.PositiveProfessionalism
HUGO ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you so much for your kind words Hugo, We are delighted that you found the experience with Jason and the team stress free .We hope you enjoy your new home .
Jason
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5/5
GoogleI cannot praise John Savage highly enough for all of his support and help. He was absolutely instrumental in reaching the exchange and completion and without his help I have no doubt that the deal would have fallen through. This was my first experience of buying a property and John guided me every step of the way. We all know the bad reputation of Estate Agents but John simply breaks the mould. He has the highest integrity and works tirelessly and fairly on behalf of both the buyer and seller, he literally went above and beyond, even helping my seller to move. I'd like to personally thank John for everything he has done, it was his hard work that made it possible for me to buy such a great flat.
Nicole ยท 23 June 2016
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5/5
GoogleEver since we walked into Winkworth's Ladbroke Grove office we have had nothing but good things to say about the team there. Everyone we have met has been professional and friendly, especially Jon who is right up there with the best estate agents we have ever dealt with over years of property purchases and sales. Not only did Jon find us the ideal purchase but he minimised the usual stresses of the process and was patient with delays and hesitations. When the purchase was complete Jon was tremendously helpful with last minute details, recommending builders and white van men and even cycling to the property with the keys when they had been left with him by mistake. Outstanding service from the whole team with an extra big thank you to Jon. We are recommending you to everyone!
Catherine ยท 24 June 2015
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5/5
GoogleTrustworthy & efficient service from Jason to find great new tenants for my flat. Thanks Jason!
Sophie ยท 25 October 2023
Agent replied ยท 24 October 2024
Thanks Sophie ! We do try our best and all good reviews are greatly appreciated. Much appreicated .
Jason
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5/5
GoogleJason was fantastic at renting out my property. He ran me through all the procedures and new legislation and found me a tenant in a difficult market. would happily recommend him to friends and family.PositiveResponsiveness, Professionalism, Value
Nick ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you Nick for the very kind words - It was an absolute pleasure.
Jason and the team at North Kensington
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5/5
GoogleJason at Winkworths was excellent to deal with and very efficient. Made the whole process very easy
Wetballsagg ยท 26 August 2023
Agent replied ยท 21 June 2024
Very glad to hear your experience was positive. Thank you for the lovely review and I'm pleased i could help you find you your new home.
Best wishes ,
Jason
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5/5
GoogleKiren Awan is a direct but honest agent! She really understands the market and her clients needs. Everyone needs an honest agent like Kiren. She fully managed my expectations - under promised and over delivered. Outstanding!
Benazeer ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you for your kind words Benazeer , It was my absolute pleasure.
Kiren
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5/5
GoogleFantastic service start to finish. Jason and the team helped every step of the letting journey. I would recommend Winkworth if you're in the market for a rental property.
Jamie ยท 22 June 2022
Agent replied ยท 21 June 2024
Thank you Jamie for the glowing review, it was an absolute pleasure and we hope you enjoy your new home .
Jason
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5/5
GoogleJason provides and delivers an excellent service, and is an even better person! Couldnโt be more grateful for his help ๐๐ผ โฆ
Richard ยท 10 July 2025
Agent replied ยท 8 September 2025
Thanks so much Richard ! Your great review mean alot to myself and the team .
Regards
Jason
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1/5
GoogleWas interested in a property that Winkworth were listing and up on viewing we choose to go for this property and payed Winkworth a holding deposit. we then found out that the property was on with multiple agents so we were still not guaranteed... long story short Winkworth have still to this day not told me the property has been let via another agency to someone else. this of course was not a problem but took a whole month of trying to get hold of anyone to return our holding deposit eventually I threatened legal action and my deposit was repaid and then Winkworth double paid me which of course I had to pay straight back but just another display of how unorganised this company is! if you are looking for transparency and good communications probably best to avoid this company.NegativeResponsiveness, Quality, Professionalism
Nathan ยท 24 August 2021
Agent replied ยท 21 June 2024
Hi Nathan ,
We take all negative feedback very seriously and would like to apologise for the delay in your refund getting processed. We were also very disappointed that your tenancy did not proceed ,but unfortunately the landlord had secured a tenancy through another agent which we had no control of.
Wishing you all the best from the Team at Winkworth North Kensington
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5/5
GoogleGreat service! Thank you to Jason and the team for all your help :)
Emily ยท 22 June 2023
Agent replied ยท 21 June 2024
Thank you Emily , Your kind words mean alot. It was our pleasure.
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5/5
GoogleI recently use Winkworth's to rent out my flat in Ladbroke Grove and they were brilliant. They made the whole experience so easy, gave me all the help and advise I needed, and found me a tenant to move in as soon as I needed. Could not recommend them higher.
Philippa ยท 23 March 2024
Agent replied ยท 21 June 2024
Your kind words are much appreciated.
Regards
Jason
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5/5
GoogleI have worked with the team at Winkworths in Ladbroke Grove for a few years now and developed an excellent working relationship with team members of both residential sales (Kiren) and Lettings (Jason) Both have been amazingly professional whilst remaining friendly and approachable under all situations.
Russell ยท 22 May 2024
Agent replied ยท 21 June 2024
Thanks Russel , Always lovely to receive a great review. It means a lot to us and the team. Thank you so Much .Its been an absolute pleasure working with you and Dominique over the years.
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5/5
GoogleA huge thank you to Jason De Sousa in assisting me in finding the perfect property. His friendly and professional attitude definitely made things easier. Highly recommended.PositiveResponsiveness, Professionalism
Candice ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you for the very kind words , We are delighted that you had a positive service with and the North Kensington Team.
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5/5
GoogleSo happy with the service I received from Jason de Souza! Always there when I needed an answer and knows the industry inside out! Thanks Jason!
Georgina ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you Georgina for the very kind words! It was my pleasure .
Jason and the North Kensington Team
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5/5
GoogleI really do recommend this company. They have helped us find a great apartment and are always ready to help, especially Olivia, who has been guiding us from the very beginning and permitted us to get the apartment in great conditions. I wouldn't hesitate to recommend it to anyone who's looking for an apartment. I've had a very good experience.
Ryan ยท 23 June 2019
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5/5
GoogleOut of all the agents we've come across in different letting agencies, Jason has been great in assisting us with our transfer to a new lovely property now we call home. Many thanks to him! :)
Siergs ยท 22 June 2023
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5/5
GoogleI sold my property through Kiren Awan and was very fortunate to have dealt with her . She got me a great price but more importantly the process went very smoothly and she was always responsive, helped me with my solicitors and got the flat exchanged in a few weeks. I had a great experience and would recommend to all my neighbours if they are looking to sell
Rana ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you so Much Rana, Always my pleasure and never a chore.
Kiren
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5/5
GoogleJason has helped me on numerous projects - I have always found him extremely professional & helpful & supportive . He knows his market well & I wouldnโt hesitate to use him again in the future
Toby ยท 22 May 2024
Agent replied ยท 21 June 2024
Much appreciated Toby,
Regards
Jason
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5/5
GoogleJason was very professional and knowledgeable on helping us find a new rental property thank you so much.PositiveProfessionalism
Tarryn ยท 22 June 2021
Agent replied ยท 21 June 2024
Thank you so much for the lovely review. We are very happy to hear that you had a good service from Jason and the team at North Kensington.
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5/5
GoogleWeโd like to thank Holly and the team at Winkworth for all of their help with the sale of our property. They kept in touch at every stage and were happy to help with any queries that cropped up during the process. We will have no qualms in using Winkworth again in the future.
Rebecca ยท 23 June 2019
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5/5
GoogleWe had a great experience with Winkworth. Olivia was extremely responsive throughout the process and went above and beyond to assist us throughout our tenancy. I'm sure there are many lesser agents, who would not be anywhere near as helpful! I would highly recommend Winkworth and their team - can't thank you enough!
Cecilia ยท 23 June 2019
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5/5
GoogleI have been working with Jason De Sousa at this branch of Winkworths for a long time and it is always a pleasure doing business with him. He is very professional yet approachable as well.
10/10 service for his clients. Would highly recommend.
Chloe ยท 26 August 2023
Agent replied ยท 21 June 2024
Thanks Chloe ! Always a pleasure and never a chore. Thank you for the great review.
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