5/5
Great experience, and found our ideal home! Gregory was quick, professional and patient. The team have been amazing
Trusted Agent profile
★★★★★
150 reviews across 3 platforms
194 Upper Richmond Road, London SW15 2SH
Warren Residential Sales and Lettings's London office at 194 Upper Richmond Road is rated 4.6 out of 5 across 150 reviews on three platforms, including 137 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Great experience, and found our ideal home! Gregory was quick, professional and patient. The team have been amazing
5/5
Gregory is extremely helpful, a pleasure to deal with, knowledgeable and always answers any queries straightaway. An excellent renting experience!
5/5
With the current market for flats being so volatile, it was great to have the team at Warren Estate Agents in Putney help my partner and I navigate through the different flats in the area. I want to particularly thank Gregory Skulnick for his guidance and for being very fast at communicating, which ultimately helped us find the perfect flat under such short notice!
5/5
We sold our house using Rob and the team at Warren. We had lots of viewings and always received feed-back on every viewing. In the run-up to exchange and completion Rob's communication was excellent, letting us now exactly how much progress was being made and his market knowledge was invaluable. Rob also recommended a very good removal firm. We were very pleased with their service and would recommend both Rob and the wider Warren team.
5/5
Gregory Skulnick is amazing. He helped us find the flat my family and I wanted. Throughout the process he was courteous and always followed up with the process. Have been searching for a flat for a few days and I must say he was the most professional out of all. Thank you!!!!
5/5
We had yet another fantastic experience with Gregory from Warren in finding our new rental property. He understood exactly what we were looking for and provided a property that perfectly matched our needs. His professionalism and attention to detail were impressive, and he made the entire process seamless. Communication was prompt and clear, and he was always available to answer questions or address concerns. Thanks to his efforts, we found a wonderful place to call home. I highly recommend Warren for anyone in need of a dedicated and skilled estate agent.
5/5
We've been looking for a new flat to rent for a month now and have viewed many properties through different agencies. I have to say that, most of the time, we ended up wasting our time due to misguided locations, false property descriptions, etc. However, since our first contact with Warren Putney, we've been very happy with the entire process. We just rented our new home with great help from our agent Gregory, who was incredibly helpful, kind, and patient in dealing with our many queries. The documentation process also goes well smoothly and swiftly. I would definitely recommend the Warren team for a seamless renting experience. Many thanks!
5/5
Warren Estate Agents Putney is fantastic. The staff are professional, really helpful and great communicators. Rob, in particular, went the extra mile to assist me with my purchase, demonstrating a commitment to outstanding service. I wholeheartedly recommend Warren Estate Agents Putney.
5/5
We’ve recently purchased a house via Rob Ford at Warren’s and had a very prosotive experience! Rob was straightforward and responsive and although he always prioritised his clients’ interest, we always felt that he was fair and transparent. Unfortunately our experience with other agents in Putney was not as positive so when it comes time to sell we will absolutely go back to Warren’s!PositiveResponsiveness, Quality, Professionalism
5/5
We are delighted to say that Warren handled the sale of our long-term home with complete professionalism and we would like to thank Rob for his enthusiasm and positive support. We unreservedly recommend Warren Estate Agents in Putney.
5/5
Gregory was brilliant. We just rented a new property via Warren estate agency and I must say the process was really smooth. Thank you Gregory!
5/5
We had a good experience with Warren when looking for a property to rent. Gregory was helpful and insightful through the process and, helped us secure a property that we really wanted and was a good fit for us. Thanks, Gregory!
5/5
Many thanks to Gregory at Warren for helping us secure our rental property. He has been so friendly, communicative and professional from the very beginning and I would definitely recommend working with him!
5/5
Gregory Skulnick-Mansfield was very helpful.
5/5
Rob and the team at Warren have been amazing from start to finish. Professional, knowledgeable, responsive and friendly. If you want an estate agent who will make sure that you’re listened to, kept in the loop and made their top priority, look no further than Warren. If only I could give them 10 stars!PositiveResponsiveness, Quality, Professionalism, Value
1/5
Mould
I rarely leave reviews, but I feel it’s important to share our experience.
5/5
We first met Rob whilst viewing potential properties to buy in Putney. We were so impressed with how clearly he explained the whole process and always gave honest feedback, that we asked him to sell our own Putney property. He and his team took some fantastic photos and the property sold before it even went on the market. He clearly knows the Putney market well and communicated with us every step of the way.
4/5
Warren were good to deal with in the sale of our flat. Friendly and courteous. It took some time but that was nature of the market. Once the right buyer was locked in and Rob was on board, everything went smoothly and Rob was great at communicating the details. Would recommend if selling / buying in Putney.
5/5
We have been clients with Warren for seven years both as letters and then sellers. Their service has been consistently excellent and their professional advice always reliable. Our thanks go to both Matt in the Letting dept and Rob, who expertly guided us through the sales process. Thoroughly recommended !
Steve. Thank you for your kind words - it has been an absolute pleasure working with you both over the last seven years. Whilst I am very sorry to see you go, I am thrilled Rob sorted the sale for you. All the best and take care. Matt
5/5
We have just exchanged contracts for our first home. We had Rob Ford as our agent and I have to say that it is honestly one of the best things that happened during the purchase process! From the very first viewing all the way to arranging …
5/5
Great experience with Gregory! We found a property that was a fantastic fit for us, and he managed to suggest a viewing the same day. Next day, Gregory communicated with the landlords and got back to us with paperwork to put the deposit down. Smooth communication and focused work!
1/5
Warren is the worst estate agent I've ever dealt with and I had an absolutely awful experience from start to finish. The majority of reviews here that are positive are for buying/selling with Warren, but with renting it's a completely different matter. Here are a few of my negative experiences: -I moved into a filthy property (see attached photos) during the pandemic. It took 3 subpar visits by cleaners over 18 days to get it to a better condition, but we had to do a large amount ourselves as we couldn't wait so long to have the issues rectified. -The property manager assigned to us was absolutely useless. She was patronising, slow to react, unhelpful and couldn't keep up with the list of outstanding issues so we ended up requesting a switch to another property manager. -A large number of things in the property needed fixing so we had to deal with organising the repairs and having a multitude of contractors attend to rectify issues that should have been fixed before we moved in. -When items we're faulty/broken, we were often expected to deal with it or pay for it ourselves, and were told it's that our job to maintain the property despite the issues existing before our tenancy. For instance, we had a mouldy/dirty/smelly washing machine with a broken door that we had to fix ourselves by constantly running hot washes until we heard it unclog itself, as the agency refused to deal with this issue. We then had to fight for months to have the landlord cover the cost of us having to visit a launderette until it was fully cleaned by us/the cleaners. -We had no working monoxide alarm for almost a month (illegal), which we had to buy ourselves in the end. We weren't refunded for 3 months, along with all the other things we had to buy to repair the property ourselves, despite asking repeatedly. -The property was infested with moths which we also had to deal with ourselves and also waited 3 months to be refunded for (we had to push for this too as we were expected to pay ourselves). -Our privacy wasn't respected as we were given little or no warning about contractors turning up when the agency failed to mention when they'd booked someone to attend despite us repeatedly asking to be notified when someone was attending. As we were working from home, this was a real issue for us as it interfered with our jobs. We even had a contractor damage our personal property and the agency refused to ask the contractor to reimburse us for the damaged item. -The check-in clerk missed a huge amount of items off the inventory and despite us asking for addendums to be made, this was not done. When an issue arose stemming from damage that was done by a previous tenant, the agency tried to blame us and have us pay for a contractor to repair it. We forwarded an email proving that we had requested the addendum and were then told not to worry about sending the photos as proof as they had them on record (despite previously saying they didn't have them) so already had the evidence that we weren't the ones that caused the damage initially. -We had the property professionally cleaned when we moved out and gave it back in an immaculate condition that exceeded the quality we received it in, yet we were still charged £50 for damage that all existed when we moved in. We had proof that we weren't responsible so lodged a case with the deposit scheme, Warren then arranged for the return a few days later at the landlord's request, I assume as they knew they didn't have a case. From start to finish, this was a miserable experience that caused us huge amounts of stress and wasted hours of our time rectifying issues and dealing with problems with the agency. I highly recommend anyone that values an easy life stays well away from Warren Estate Agents as it was the most negative experience I've ever had in my life with a company and I wouldn't wish it on anyone else. A weight has been lifted off my shoulders by simply leaving the property and closing the door on a hideous relationship with a neglectful estate agent/landlord.
5/5
Warren - and, in particular, Rob, is great. I think that Rob commitment with its clients and honesty, in what’s usually a not an easy (nor quick) process of selling/buying a house, is unmatched by any of the other real estate agents in the Putney area. I found him very honest and unbiased. If you are looking to sell your place or buy your new home in Putney, I would highly recommend reaching out to Rob. You want his help in this process. Top guy.
5/5
Great pleasure and fortune for me to rent a property with the Warren team and my sincere appreciation and best wish to all the nice and great members i met and knew (Ann, Chris and Matt). Ann, her rapid-fire response and resolution to my any query during my stay make the property as good as anything, her considerate departure advices make the checkout procedure silky smooth, i don't know what other nice words i could put here, but really grateful to her (she is my property manager and we are in consistent contact so i would like to say a little bit more on her and of course i also really thankful to Chris and Matt). Best, Ye
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Warren Residential Sales and Lettings's London office has 150 reviews across three platforms: 137 on Google, 2 on Facebook, 11 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Warren Residential Sales and Lettings is rated 4.6 out of 5 across all 150 reviews, and 4.7 out of 5 on Google from 137 reviews, checked 9 October 2026.
Warren Residential Sales and Lettings, 194 Upper Richmond Road, London SW15 2SH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.