Warren Residential Sales and Lettings reviews

★★★★★ 1/5

Trustpilot

What a LET down Matt M is

Agreed a let with Warren Lettings (w/ Matt M) and had paid holding deposit / passed referencing. When the tenancy agreement came, there were some contradictory clauses in there, plus some very old fashioned ones that didn't make sense. Asked for them to be removed, but there was push back. A few emails later and he was asking why I wanted to obscure the windows or doors (one of the clauses). I gave a number of reasons why including supporting a social cause quoting BLM. The next email we received was that the landlord was pulling out of the letting with us. Is this because Matt is racist? I can't say but he was not positive about the fact BLM was mentioned. Not a good experience whatsoever...

Ollie · 23 October 2024

★★★★★ 5/5

Google

We can’t thank Gregory enough for all his help in securing our dream flat. From start to finish, he was professional, friendly, and incredibly supportive throughout the entire process. Moving can be stressful, but Gregory made everything smooth and straightforward, always quick to respond to our questions, clear in his communication, and proactive in making sure things were moving along. What really stood out was how genuinely invested he was in helping us, not just as clients, but as people. If you’re looking for a letting agent who goes above and beyond, Gregory is the one to trust.

Lyle · 26 September 2025

★★★★★ 5/5

Google

Mike, Rob and the team at Warren are brilliant. We've used their estate agent service repeatedly over the years, and recently used them to sell a property in Putney. They achieved top price, were completely on the ball with the whole process, and lovely to deal with. No hesitation whatsoever in recommending them. Thank you for a great experience.

John · 4 December 2025

★★★★★ 5/5

Google

It has been a pleasure to work with people with deep experience & knowledge of the Putney property market. In lettings, over an 11 year period, Matt was always on hand to offer advice, deal with renewals & share his thoughts on the best way forward. When it came to selling the house, Rob handled tricky circumstances very well & the end result was a fair price. I would highly recommend Warren to any prospective buyers, sellers, renters or landlords.

Rowan · 27 August 2023

★★★★★ 5/5

Google

It was a pleasure to work with Gregory to find out dream flat! After many disappointing experiences it was very refreshing to connect with someone who helped us secure our home in one day! Everything went smoothly, great communication and very accommodating with our schedules and additional requests.

Ioana · 24 August 2025

★★★★★ 5/5

Google

I worked with Rob who was very helpful and responsive especially at times when the process was complicated and getting delayed. He went beyond his responsibilities to make sure I complete at the required date without any delays.

Karim · 24 August 2025

★★★★★ 5/5

Google

We found our flat with Warren Co (thanks to Gregory) and we're almost settled in. Everything went smoothly and we're very happy with the service we got throughout the viewing, signing contract and check-in. Matt helped us with the contract, and he was very responsive & flexible. Overall I'd rate the services that we received so far 100 out of 100. Thanks for everything!

Ülkü · 28 August 2024

★★★★★ 5/5

Google

We found our flat with Warren Co (thanks to Gregory) and we're almost settled in. Everything went smoothly and we're very happy with the service we got throughout the viewing, signing contract and check-in. Matt helped us with the contract, and he was very responsive & flexible. Overall I'd rate the services that we received so far 100 out of 100. Thanks for everything!

Hacer · 19 August 2024

★★★★★ 5/5

Google

Excellent services from Rob Ford at Warren right from our initial engagement until completion . Overall we found Rob to be proactive , very helpful , approachable and going above and beyond always . There were a number of challenges through this journey but Rob displayed exemplary professionalism to ensure we get to the finish line without losing his cool even once . Highly recommend Warren and if you engage Rob then you are definitely lucky ! Thank you for helping us !

Sneha · 27 August 2023

★★★★★ 5/5

Google

We had a great experience from start to finish buying our home with Warren. Rob was a pleasure to work with and very responsive throughout the process.

Celine · 21 October 2025

★★★★★ 5/5

Google

Gregory from Warren Estate Agents made the process of renting smooth and professional. Many thanks Amanda

Amanda · 16 January 2026

★★★★★ 4/5

Google

we have been looking for a property for 2 months now, we have found that Warren property always seems to have good sized propertys in good condition and great locations.Gregory has been very helpful honest and straight forward on our journey, from viewing to filling out the applications to finalise the paper work easily.

Mehar · 28 August 2024

★★★★★ 5/5

Google

For almost 20 years, Rob and the Warren team have been my exclusive estate agents, managing my rental properties and ultimately facilitating their successful sale. Most recently, Rob served as a trusted advisor and facilitator, proving integral in navigating complex sales process challenges. His seasoned guidance and evident experience kept the sale on track, helping us avoid potential pitfalls and ultimately securing a great sale.

Paul · 26 October 2025

★★★★★ 1/5

Trustpilot

Warren are scammers

We are in the process of being scammed by Warren and the supposed “cleaners” who were supposed to carry out a carpet clean. The conditions of our offer stipulated that a deep carpet wash take place. The floors were filthy when we moved in. After sending photos of substantial amount of dirt and dirty water from a spot clean, Warren have dismissed us despite agreeing the clean was inadequate. Our offer also requested a balcony door fix which was not completed, leaving us with an open door that doesn’t close. Anyone can come in and the broken seal means our room is freezing cold.

Amy · 9 May 2025

★★★★★ 5/5

Google

Rob Ford's ability to communicate was the greatest driver in our recent successful house sale in these trickiest of times. He was calm, diplomatic and able to keep the process moving without any real glitsches. His thorough knowledge of the Putney market and detailed, pragmatic approach is key and we wouldn't hesitate to recommend Rob and the team at Warren to prospective buyers and sellers. Thank you

CAH · 27 August 2023

★★★★★ 5/5

Google

We were delighted with our experience with Warren Estate Agents, and especially with Rob who was prompt, helpful and accommodating every step of the way. We are really pleased with the experience and the attention to detail, and would recommend Warren to all locals looking for a trusted and knowledgeable source. Thank you Team!

Martina · 29 March 2024

★★★★★ 5/5

Google

I've had a very positive experience, as the team at Warren, helped me to find my lovely new home. A special thanks goes to Gregory and Matt, who were very kind, professional and supportive throughout the entire process. Thank you very much!

Kathrin · 16 March 2026

★★★★★ 5/5

Google

Warren is a great company and working with Gregory is excellent. They managed to find us a property in no time and made the experience very easy. Highly recommended.

Michele · 28 March 2025

★★★★★ 5/5

Google

Excellent and professional service from Rob and the team at Warren, Putney. We were guided through every step of the buying and selling process with timely, thoughtful and practical advice. Warren are very knowledgable about the Putney area and the different kinds of property types and their requirements. We were well advised and supported from start to finish both in buying and selling properties. We highly recommend them and wouldn’t go anywhere else.

Anusha · 27 August 2022

★★★★★ 5/5

Google

Rob was absolutely amazing. He helped me secure a good price on my property and was supportive throughout the whole process ensuring both sides of the transaction were kept up up to speed with what was going. Would highly recommend him and his team over any of the other large estate agents (who I have dealt with in the past).

Travis · 1 October 2023

★★★★★ 5/5

Google

Gregory was extremely helpful and communicative. The process was efficient and we are grateful for the help and support he provided- highly recommend.

Lucy · 9 May 2025

★★★★★ 5/5

Google

Rob, Jason and the team at Warren were consistently professional and supportive. They kept themselves knowledgeable about the chain, made sure I knew all that was going on, prompted me to action and gave advice relating to the whole move and not just my sale. I strongly recommend them.

Malcolm · 29 March 2024

★★★★★ 5/5

Google

Rob Ford was extremely professional throughout - managed the whole process incredibly well and I would thoroughly recommend him and Warren Estate Agents.

Max · 16 April 2025

★★★★★ 5/5

Google

I recently needed to find an agent to sell a two-bedroom flat in Hotham Road and I was most impressed by Mike Crowther from Warren. He made thoughtful observations during his first inspection and asked many pertinent questions. During a lengthy conversation the following day he gave a detailed breakdown of the work that would need to be done by any prospective buyer including approximate costings to back up his valuation and gave excellent advice about the best way to market the flat. Warren are not the cheapest agent in Putney in terms of their fee (they’re not expensive either) but they do offer the best value for money and there is no point for you as the vendor, saving money on the fee if you lose money on the sale. Doing some research led me to believe that some other agents operate a “pile them high, sell them cheap” approach preferring to do more sales quickly for reduced fees but not always getting the best outcome for their client. I was delighted to get so close to the asking price during this difficult period in the housing market and impressed at the commitment to chasing the lawyers to push the sale through in a sensible timescale. Mr. Crowther is definitely “one of the good guys”, a delight to deal with and from what I saw all the team at Warren are the same. A very easy five stars.

Jane · 27 August 2020