Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI rented with Urban Spectrum for 18 months. The staff are friendly and the whole process was smooth, both check-in and check-out went without a hitch. Loved the house and even when some things did go wrong with the property… Urban Spectrum would send someone to come and fix things immediately to remedy the situation. In particular we received stellar service from Mo Bhoola, who arranged and managed the tenancy professionally throughout. Would highly recommend for a pleasant experience and easy living.
Daniel · 16 April 2024
★★★★★ 5/5
GoogleGreat property letting company. Mohammad is always great to deal with and is fast to fix and maintain anything that the flat required. Easy to communicate with and always a friendly service.
India · 16 April 2024
★★★★★ 5/5
GoogleI rented from them for many years at a beautiful building in Plaistow. It was an old school converted into flats, with security and its own car park. Accessible easily to the city and the Westfield Stratford. It was clean modern spacious and all friendly neighbours. My landlord was Mohammed he was always there to get in touch with for any questions any issues would be resolved immediately and he was a pleasure to rent from. 5 stars ❤️
Kaley · 16 April 2024
★★★★★ 5/5
GoogleMohammed Bhoola has been fantastic over the past 4 years that I’ve been renting from Urban Spectrum. He’s always responsive, even out of office hours, and very quick to sort any issues. I’ve found having him on the other side of the phone very helpful. He’s been able to resolve all my queries and concerns, big or small!PositiveResponsiveness
Michelle · 18 June 2021
★★★★★ 5/5
GoogleLived in one of their properties for over 10 years (which says a lot in itself). Quick responses to maintenance related issues, thanks to Mohamed Bhoola who would respond almost immediately and try his best to get all issues sorted within a …
Rambi · 16 April 2023
★★★★★ 5/5
GoogleWe were with Urban Spectrum for 3 and a half years and they were brilliant. Everything was professional and above board. Our property manager Mohamed was also so responsive even late at night and on weekends. We always got everything repaired when asked to and they were so easy to deal with - would highly recommend!PositiveResponsiveness
Chloe · 18 June 2021
★★★★★ 5/5
GoogleUsed urban spectrum for 2 years, brilliant company and able to resolve any problems very quickly. Mohamed Bhoola was particularly excellent, very organised and proactive.
Erin · 16 April 2024
★★★★★ 5/5
GoogleShout out to Mohammed Bhoola at Urban Spectrum for amazing service and communication! He made our two years in Brixton so easy, if we ever had a problem he was quick to get it sorted for us and we are so grateful for such a great renting experience. Thank you Mo! :)PositiveResponsiveness, Quality, Professionalism
Jess · 18 June 2021
★★★★★ 5/5
GoogleWe rented through urban spectrum and had a great experience. Very responsive and an incredibly smooth process. Mohammed was always helpful/ reachable. Many thanks
Nadia · 16 April 2024
★★★★★ 5/5
GoogleFlawless service from Urban Spectrum!
I was in the same property for 3 years and always had all requests and maintenance issues dealt with straight away! Mohammed is a 5* member of the team he has been available 24 hours a day to solve all issues.
Best maintenance staff ever thank you Ahmed for all the brilliant jobs.
Gabriela · 19 June 2017
★★★★★ 5/5
GoogleLived in one of their properties for 2 years and was very sad to leave! Maintenance and repairs were always dealt with super quickly and our agent Mohammed was always on hand to help out and responsive. Great property and great agents all round!PositiveResponsiveness, Quality, Professionalism, Value
Emily · 18 June 2021
★★★★★ 5/5
GoogleI rented with Urban Spectrum for 5 years. They were always responsive whenever any issues arose. Mohamed in particular was great & really helpful and reliable throughout my tenancy.
Adele · 1 September 2025
★★★★★ 5/5
GoogleUrban Spectrum have provided a great service from moving in to maintenance of the property. In particular, Mohammed has been on hand to efficiently deal with any and all problems we have had. Overall, it has been a vast improvement on all other property management companies I have liaised with in the past.
Maud · 19 June 2017
★★★★★ 5/5
GoogleMohammed was a brilliant estate agent to work with - he helped my find my flat and was professional and kind throughout. Thank you!
Sophie · 18 June 2023
★★★★★ 5/5
GoogleWe had a great experience with Urban Spectrum, after renting a property for two years. Mohammed was very attentive whenever work needed to be done at the property, and there was good communication.PositiveResponsiveness
Harriet · 18 June 2022
★★★★★ 4/5
GoogleWith Urban Spectrum for 2 years, Mohammad was always quick to respond and sort any maintenance issues. Quick getting deposit back also.
Jess · 18 June 2023
★★★★★ 5/5
GoogleFantastic property management, Mo responds instantly to tenants and always tries to be as helpful as possible, even outside of normal working hours. Everything is always super quick and efficient. Can’t recommend highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Anna · 18 June 2021
★★★★★ 5/5
GoogleI have been renting through Urban Spectrum for 1 year - the service has been great, from Mohammed Bhoola especially! Very quick responses and always super helpful if we needed anything
Katie · 16 April 2025
★★★★★ 5/5
GoogleMohammed Bhoola has been amazing! He always replies immediately to our questions / queries and will ensure that any problem we have is fixed asap. The return of my deposit was also handled quickly and efficiently. Thank you so much!
Alice · 18 June 2020
★★★★★ 5/5
GoogleThe company are the best. The communication and cooperation with Mohammed is also very good and quick. He solve everything quickly and make us feel very comfortable and safe. I’m very glad to be with urban from 4 years. !!!
Gabriela · 18 June 2020
★★★★★ 5/5
GoogleMohammed has been an absolutely brilliant Property Manager who went above & beyond what was asked of him. Urban Spectrum have kept my rental property in great condition & always answer questions & queries quickly and professionally. Lovely team - thanks so much everyone! Emma
Emma · 19 June 2017
★★★★★ 5/5
GoogleBeen renting through Urban Spectrum for the last 4 years and have found them extremely helpful and would highly recommend them. Mohammed has been professional throughout and anytime we have had any questions / problems with the property these have been resolved promptly.
Jonathan · 19 June 2018
★★★★★ 5/5
GoogleWe have had a great experience from the start and the management team led by Mo Bhoola have always been super responsive and helped us with any maintenance issues. The deposit return process was also super smooth with no issues which is so rare for estate agents in London. Couldn't recommend them more.
Aeshah · 16 April 2024
★★★★★ 5/5
GoogleI have been with Urban Spectrum for 2 years. Mohamed has been reliable, punctual and a pleasure to deal with. I would recommend Urban Spectrum to anyone and would certainly use them again if I was to rent in Balham again
Sam · 19 June 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.