5/5
TrustpilotUncle
Uncle - New Cross. John was excellent in repairing our flat maintenance problems, even going as far to fix things we hadn't noted. Very professional and thorough service! Lewis
Trusted Agent profile · London
Uncle London reviews
★★★★★
573 reviews across 1 platform
7a Howick Place, London, SW1P 1DZ
Uncle's office in London, at 7a Howick Place, is rated 4.6 out of 5 across 573 reviews on 1 platform.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotUNCLE NXG
We moved to UNCLE New Cross Gate after selling our property almost a month ago. Caroline and Paco (resident managers) made our transition from home owners to tenants seamless and stress-free. They are always welcoming and friendly. Whatever the issue, they resolve it with a smile. Communication has been excellent from the start. UNCLE NXG is a great location, being very close to the station. The apartments are modern, spacious and comfortable. The common areas are well maintained.
3/5
TrustpilotI have mixed feelings
I have mixed feelings, as the product was excellent but the customer service was poor.Communication between the management team was bad and not professional.More attention to public spaces is needed otherwise product will suffer.Inside the apartment all was great - appliances and decoration.
Agent replied · 28 October 2023
Hi Andre,Thank you for your feedback. We would like to know more about your experience at UNCLE E&C and how we can improve our customer service. If you don’t mind, we will get in touch with you directly to ensure your comments are heard and incorporated.
5/5
TrustpilotA fantastic living experience
It’s been a joy living in the Uncle New Cross building this last 6 weeks. On site staff are very friendly and have gone above and beyond what I would have expected when dealing with any issues we had with the flat. Highly recommended.
Agent replied · 7 July 2023
Thank you for your feedback and we are sorry to hear that you have not had a good experience. We will ensure that our on site Management Team are in contact with you shortly to resolve your maintenance issues. Here at UNCLE, our priority is to make sure our residents are happy in their homes. We apologise if you feel that your expectations have not been met.
5/5
TrustpilotImpressed newbie
I’m a new arrival at the Elephant & Castle UNCLE and I love the place and its vibe. It’s super safe and both the residents and the team are friendly and helpful. There’s a lot of flexibility and I’ll be forever thankful to them for having taken care of my belongings before I even moved in!I love how quiet the building is and the views are absolutely astonishing.Many thanks and keep up the great work. Jay
5/5
TrustpilotThank you to UNCLE Stockwell
The Team at UNCLE Stockwell are very welcoming and helped in any way possible to make my stay a pleasant and easy experience! Thank you to them for fixing any problems quickly and efficiently, being helpful with any general enquires and being super friendly in the process!Would happily recommend this place to anyone considering renting here and I will certainly miss the convenience of it all!
5/5
TrustpilotUncle New Cross Gate
In a superb location for transport and shops, plenty to do and eat and with Deptford, Peckham, Greenwich and Blackheath also all within a short distance there is lots to explore.The flat itself is awesome and an amazing size for a 1 bed in London and with the help of a fantastic management team resolving and fixing any issues (but best of all taking delivery of our parcels!) it's been our home for nearly 2.5 years.
5/5
TrustpilotMore than "Uncle"
A great sense of community. Staff members are friendly as always and greet me passionately - it seems they know every single resident really well. Things here are in excellent condition too, and any defects are quickly resolved. Would certainly recommend this place.
5/5
TrustpilotUncle New Cross - all round excellent service, highly recommended!
We moved in in Sept and our first few months have been amazing. The flats are great but the best thing has been how friendly, helpful and accommodating the team have been - Caroline, Paco and Shaqira have been great and made us feel welcome from the very beginning.It's good to know your landlord is a friendly group of people who you can trust. All round five star experience with a positively unique feel.
5/5
TrustpilotThe people here are amazing!
We moved in UNCLE Wembley in September and so far our experience has been amazing. The flat is lovely but what I think makes the difference from other places is that the people who work here are making our stay here very pleasant. They are always with a smile on their face willing to resolve any issue you might have very promptly. We would definitely recommend UNCLE Wembley!
5/5
TrustpilotI stayed at Uncle Stockwell and it was…
I stayed at Uncle Stockwell and it was such a good place to live, location was ideal as it’s easy to the city and close to Clapham and Tooting also easy to get to any shops. I couldn’t have picked better landlords in Ruth and Duncan, so helpful, friendly and a good laugh. I’ll definitely be moving back when I get the chance!
5/5
TrustpilotAmazing place to live!
Uncle is an amazing place to live. We are in our second year living at Uncle New Cross and never want to leave! The apartments are so beautiful and modern but the best thing is the on site managers - they are all lovely people who do an amazing job! They go above and beyond for the residents, no ask is too big. I couldn't recommend living here enough!
5/5
TrustpilotBest rental experience I've ever had.
I've lived two years in Uncle Elephant and Castle.Amazing flats, stunning view, friendly concierge, ability to receive parcels any time, barely any issues ever (and if there was one, it was resolved fast). Nice gym facilities.I've moved abroad, but if I ever were to come back to live in London, this is the only place I would want to go.
5/5
TrustpilotUNCLE Stockwell
I have been residing at Uncle Stockwell for over 6 years and the resident management team are simply wonderful. Ruth, Duncan, Gaby and Paul always go the extra mile when it comes to their tenants. They’re super friendly, transparent and efficient. I highly recommend UNCLE to anyone looking for a studio flat to live in Stockwell. Thank you all for your unconditional professionalism and support!
5/5
TrustpilotNew Cross UNCLE
I recently moved with some friend in the UNCLE apartments in New Cross.Nice buildings, well maintained on high standards.Caroline and Paco are amazing, always professional and available; they made our move in smooth and easy.If you are looking for a convenient location and a nice place to live, search no more!All the amanities are in walking distance, several option for transport and some nice places to spend an easy evening with friends.
4/5
Trustpilot#UncleSouthall
#UncleSouthallLiving for just under a year now, truly find this as one of the best apartment buildings in London and they made it affordable too. The staff on campus is very helpful and friendly.
5/5
TrustpilotUncle New Cross Gate
I have lived here for over 2 years and honestly can't see myself ever leaving! Paco and Caroline are fab and very approachable - always have a smile and a chat! Always quick to respond so any questions we have - and always helpful when we forget our keys! The flats are great and modern and we have had no issues at all. Great location and the coffee shop is delicious!
5/5
TrustpilotUncle New Cross Gate
Uncle New Cross Gate I have been living at the Blenheim Tower block in New Cross for just shy of six months now. It has been absolutely excellent so far. The flats are spacious and clean and Caroline and Paco are amazing at making you feel welcome and looking after any problems that you may have. Anyone looking to live in a hassle free, well maintained apartment should no-doubt consider UNCLE!
5/5
TrustpilotI have been living at Stockwell Park …
I have been living at Stockwell Park Apartments for the last 19 month and it is a great place to live in.The resident managers Katia and Antonio are great and always ready to assist with any queries.The studios are comfortable and well furnished and there is also a cool modern communal room in the basement and a small but well equiped gym.The London Skyline from the upper floors is breathtaking !
5/5
TrustpilotAmazing facilities and friendly staff
Amazing facilities and friendly staff! Always so mindful, great community feel and the receptionists are so helpful! Would recommend a viewing for sure and also a place to live!
5/5
TrustpilotWe LOVE Caroline & Paco at New Cross …
We have no comments on Uncle as a whole, but we LOVE Caroline & Paco at New Cross Gate.We're half way through our second year, and we cannot thank them enough for all their help, care and attention to detail. They always have our best interests at heart, put themselves out to assist us when needed and are chatty, friendly and a pleasure to be around. Thanks GuysSoph & Ross
5/5
TrustpilotGreat place, great staff!
I have moved in UNCLE New Cross one year ago with some friends.Great place to an high standard and close to many amenities.Caroline and Paco are great and made our move in a breeze!One year later we are about to move in another property in the same location.The staff is always available and friendly, if you are looking for a great place to live this is for you!
5/5
TrustpilotBest rental experience
Best rental experience! Such friendly and helpful staff who seem really invested in the residents and everything was as good as new when we moved in! Lovely clean and secure building - very happy here :)
Agent replied · 28 October 2023
This is Stockwell :)
5/5
TrustpilotUncle Southall 🤩
Crisma & all the team members at UNCLE Southall are lovely. They’ve been very helpful & kind from viewings, lease signing and moving into the flat. The flat is great, amenities are superb and great location too with various connections across London. Highly recommend! ✨
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Uncle London
How many reviews does Uncle London have?
Uncle's London office has 573 reviews across 1 platform: 573 on Trustpilot.
What is Uncle London's rating?
Uncle London is rated 4.6 out of 5 across all 573 reviews.
Where is Uncle's London office?
Uncle London, 7a Howick Place, London, SW1P 1DZ.
