Trusted Agent profile · London
★★★★★
327 reviews across 3 platforms
16 Lordship Lane, London, SE22 8HN
Truepennys Property Consultants's office in London, at 16 Lordship Lane, is rated 4.5 out of 5 across 327 reviews on three platforms, including 269 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleSuperb, professional, yet very approachable service! A real gem amongst London estate agents (if you know you know). It was a lovely experience dealing with Olivia. Nothing was too much trouble and she was very helpful every step of the process of renting the flat. Highly recommended!
5/5
GoogleJust wanted to comment on how great our advisor Connor was during viewings and we viewed many properties that day, he far exceeded expectations!
5/5
GoogleAlex, Wallace and the rest of the team at Truepenny's Dulwich provided a fantastic service for my first property purchase. They were always easy to communicate with, were really accommodating and helped make it a smooth process. Would highly recommend them. Thanks guys! :)
5/5
GoogleExcellent Services. I rented from Truepenny's two years ago. They were very helpful professionals, made the letting process very smooth. Specially Mathew explained the whole process appropriately and organised all the necessary paperwork. Two years later when I contacted them for recently, Mathew helped me with necessary advise and landlord negotiations. Excellent service, I will always consider or recommend people to let through Truepenny's . Thank you for all your support
4/5
GoogleA daunting move after 45 years in the same property was made a lot easier with the help of the pleasant and friendly team at East Dulwich. They were very approachable and responsive and we were very satisfied overall with the service provided.
1/5
TrustpilotAn Exploitative Experience with Chris and the Agency
We’re lucky to have had Chris as our agent, as he excels in standing for landlords and exploiting tenants. I believe he always does a good job in this regard.
5/5
GoogleTruepenny have consistently been an organised, well run estate agency for the many years I've been using them and I have no hesitation in recommending them. Ryan, Sarah-Jane and the rest of the team, big thumbs up! Thank you. 5-star.
5/5
GoogleWe have been providing photos and floor plans service for Truepenny's Dulwich (and Brockley) branches for over a year now and they have been absolutely brilliant. The team is a pleasure to work with and always friendly and professional. Highly recommend them!
5/5
GoogleVery positive experience with Truepennys. Friendly, knowledgable and excellent communication through the purchase process. Alex in particular was very open and reponsive.
5/5
GoogleGreat service from Chris, helping us move into our property early in order to make it possible and arranging a clean at short notice ahead of the move. Highly recommend!
5/5
GoogleTrupennys have been a great real estate agency to deal with. Chris and Thea have been a dream to deal with and all issues have been sorted out on such quick time. Great property managers. Thanks
5/5
GoogleFantastic service and communication throughout the sale of my flat. Connor and Kyley really made this a lot easier for me than I thought it would be!
5/5
TrustpilotFriendly
Friendly, personalised and truly local - I appreciate my team at the Brockley office.
5/5
GoogleBy far the best agents I have dealt with in the last five years I have been renting, thoroughly recommend. Sam who looks after Lettings has exceptional customer service and has helped us tremendously. Extremely professional, polite and always looking for a solution to solve a problem, outstanding. Thank you!
5/5
GoogleFirst class experience from start to finish. Completed in 8 weeks from initial viewing over Christmas period which is going some, thanks to the brilliant informative team at Truepennys.
5/5
GoogleTruepenny's were really helpful in helping me and my partner find a flat in East Dulwich. Jamie in particular was very responsive to any questions we had and kept us up to date. This was really great as we had such a short amount of time to find somewhere.
5/5
GoogleThank you, Kyley, for all your help during my house search. Your knowledge of the area (street by street) and your down to earth, honest, and realistic approach is an invaluable asset.
5/5
TrustpilotThey met all my needs and got great…
They met all my needs and got great service
5/5
GoogleI have been with Truepenny's for a few years now and they are absolutely brilliant. They are really responsive and very knowledgeable about all things property management. Sam manages my property on a day-to-day basis and I could not sing her praises loud enough. Thanks guys for everything.
5/5
GoogleBeen a pleasure working with Kyley at Truepenny’s as a buyer. Clearly very experienced in area, always attentive and responsive and very much understood my needs as a buyer pairing me up with some great places!
5/5
GoogleTruepenny's were acting for the other party in the transaction but I very much appreciated the help they gave me. They answered my questions, provided contacts for professional advice and arranged visits all very efficiently. They were also very helpful in smoothing the process to completion.
5/5
GoogleOlivia from Truepenny's was super helpful, supportive and friendly throughout helping us secure our flat. Finding a flat can be really stressful, but she made the process a lot more seamless and was great with all communication with us. Would highly recommend her to others!
5/5
GoogleI’ve been their tenant for more than 2 years. They been the most professional, friendly, helpful, polite and people focus you can find in London! Everything I needed I got the same day or max the day after. Check in and check out easy and fast. Ryan, Albert, Matt, Sam and all the team are simply amazing! I will miss them.
4/5
TrustpilotGreat!
Spoke with Sarah on the phone and she was lovely, giving great advice for first time renters.
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