Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently used Truepennys to sell our 5 bed house and they were great. Very responsive, reasonably priced service and professional team. In particular I would like to mention Hayden. I would 100% recommend him to sell your home. He was very respectful and trustworthy from the start. Refreshing experience… Thank you
Veronika · 16 April 2023
★★★★★ 1/5
TrustpilotAn Exploitative Experience with Chris and the Agency
We’re lucky to have had Chris as our agent, as he excels in standing for landlords and exploiting tenants. I believe he always does a good job in this regard.
Han · 29 May 2024
★★★★★ 5/5
GoogleFriendly and efficient team, and proactive. Thanks!
Michael · 12 April 2025
★★★★★ 5/5
GoogleBrilliant experience from start to finish.
Selling a house and moving is stressful at the best of times, but the team at Truepenny's made the process feel effortless!
We will definitely be using them again in future and wouldn't hesitate to recommend them to anyone looking to buy/sell.
Thank again to the Truepenny's team!
Karl · 16 April 2022
★★★★★ 5/5
TrustpilotFriendly
Friendly, personalised and truly local - I appreciate my team at the Brockley office.
Teresa · 19 December 2024
★★★★★ 5/5
GoogleWe were tenants working with Truepenny's for 20 months. Extremely professional service, very friendly with the customer at the forefront of their minds. Couldn't recommend enough!
Suzanne · 17 June 2021
Agent replied · 16 June 2024
Glad to hear you were happy with our service and thank you for taking the time to post a review!
Best of luck with everything going forward, please get in touch if you ever need us in the future.
Kind regards,
Truepenny's
★★★★★ 5/5
GoogleSarah at Truepenny's was excellent to deal with. Very professional and listened to my needs. Arranged a viewing on a her property with her which turned out to be far better than it looked from the photos. She showed me around and facilitated my being able to ask the current tenant questions about the property. Would highly recommend.
Maria · 16 April 2021
★★★★★ 5/5
TrustpilotThey met all my needs and got great…
They met all my needs and got great service
Colleen · 5 February 2025
★★★★★ 5/5
GoogleA very professional and friendly team. Especially, Hayden, Wallace and Hannah. They helped me sell my parents property. Communication throughout the whole process was very helpful. I would not hesitate in recommending Truepenny's to anyone who is looking to sell their property.
Paula · 16 April 2023
★★★★★ 5/5
GoogleA great team effort helped to secure the sale of my home which had been previously with another agent for some time which ended with the sale not progressing as planned. Extremely helpful in guiding me through the process. I will have no hesitation in calling on Truepenny’s again. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
J · 17 June 2021
★★★★★ 1/5
GoogleI highly don't recommend , they are some cowboys liars , problems with the deposit, late answer to emails ,try to intimidate ,i really advise to avoid those sharks and go for a bigger company , better pay more money instead having problems at the end , if i could rate them less than one star i would do .
Alin · 18 June 2019
★★★★★ 4/5
TrustpilotGreat!
Spoke with Sarah on the phone and she was lovely, giving great advice for first time renters.
Tia · 30 July 2024
★★★★★ 5/5
TrustpilotHighly recommend Iona and Sarah at Truepenny's
I recently had the pleasure of working with Iona and Sarah to find my new home.
Giulio · 12 August 2024
★★★★★ 5/5
GoogleExcellent service. Very helpful and supportive every step of the way. Thank so much for making the process stress free 😊 …
Chilli · 16 April 2024
★★★★★ 5/5
GoogleI had a great experience with this company, an absolute brilliant team who went out of their way to help me. They are very knowledgeable and answered all my questions, I'd definitely use them again.
Gemma · 16 April 2023
★★★★★ 5/5
GoogleI can’t praise Hayden highly enough. He did everything he said he would, kept me updated throughout and gave good advice. It was an extremely positive outcome after just a couple of weeks. It is rare these days to get such a good service.PositiveResponsiveness, Quality, Professionalism, Value
Helen · 26 August 2021
★★★★★ 1/5
TrustpilotBad manners rude liar
Lene · 9 December 2024
★★★★★ 1/5
TrustpilotEither incompetent or fraudulent?
Heather · 28 November 2024
★★★★★ 5/5
GoogleTruepennys has been a staunch helper in my estate-related endeavors, and has helped me with many seemingly-impossible things. They have been consistent and cooperative throughout the time I’ve known them.
Li · 16 April 2023
★★★★★ 5/5
GoogleThey looked after my property in Charlton, found a good tenant who offered good rent, and managed the sale of the property as well. Hayden really goes the extra mile.
Chris · 16 April 2023
★★★★★ 5/5
GoogleI rarely say this about any estate agents, but I have to say, Truepenny's were a pleasure to work with. Really professional staff, extremely polite and particularly knowledgeable about the local housing market and the process to completion.
Rob · 16 April 2022
★★★★★ 5/5
TrustpilotFantastic!!! 5-Star Review for True Penny Letting Agents Brockley and Dulwich Branches
Fantastic!!!! Iona, Sarah-Jane, Chloe⭐️⭐️⭐️⭐️
Miss · 19 September 2024
★★★★★ 5/5
GoogleAs a buyer truepennys we're great. Very responsive and friendly and helpful.
Andrew · 16 April 2024
★★★★★ 5/5
GoogleGood communication and service, great local knowledge. Thanks for your support.
Laura · 16 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.