Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTrading Places were very easy to deal with. Nice properties, knowledgable and friendly staff and most importantly no block viewings, BS or bidding wars! Would happily use and recommend them in future.
Alastair · 11 September 2025
Agent replied · 24 March 2026
Thank you Alastair. Sensible landlords balance quality of tenant with price, and your landlords were set on choosing you as their tenants (and we don't blame them), regardless of other offers. You were both really lovely to work with, and we wish you all the best in your new home, from Gary, Jen and the Trading Places team
★★★★★ 5/5
GoogleJen helped us sell a flat in Wanstead and she exceeded our expectations. Very honest, committed and proactive, she was simply outstanding. Jen gave us good advice and really helped us navigate our way through the process. 100% recommended
Edward · 24 March 2025
Agent replied · 27 August 2024
Edward, thank you so much for the review that is very kind of you to say and we really appreciate you taking the time to do so . Wishing you all the best for the future. Jen, Gary & the Trading Places team
★★★★★ 5/5
GoogleFiona was so helpful, personable and kind! I had the worst experience looking for a flat to let before I was contacted by Trading Places. Thank you!
Candice · 24 March 2023
Agent replied · 6 July 2023
Hi Candice, thank you for taking the time to leave a customer review, we look forward to you moving in. … More
★★★★★ 5/5
GoogleI chose Trading Places as I wanted a personal touch with a local agency.
Jen at Trading Places was brilliant from my initial enquiry right through to the completion of a complicated share of freehold sale. She arranged block viewings to accommodate a tenant in situ. The communication was great and prompt.
Max · 1 October 2025
★★★★★ 5/5
GoogleI would definitely recommend using Trading Places if you plan on selling or buying a property. We bought our house through them and they were really helpful and surprisingly humane (it's a weird thing to say but most agencies aren't). They were really efficient and made the sale happen when our solicitors were being really useless and dragging their feet. We dealt with Steve Randall and Jennifer Butler there and they were both really helpful.
F · 26 July 2020
★★★★★ 5/5
GoogleI would definitely recommend using Trading Places if you plan on selling or buying a property. We bought our house through them and they were really helpful and surprisingly humane (it's a weird thing to say but most agencies aren't). They were really efficient and made the sale happen when our solicitors were being really useless and dragging their feet. We dealt with Steve Randall and Jennifer Butler there and they were both really helpful.
Fleur · 6 July 2020
★★★★★ 5/5
GoogleI have used trading places for my rental for a few years now. Gary has been very extremely efficient and helpful throughout. Would highly recommend.
Megan · 24 March 2023
Agent replied · 31 May 2023
Thanks for the review Megan, all the best with the tenancy. Gary, Jen and the Trading Places team.
★★★★★ 5/5
GoogleYou have been by far the best and most reliable estate agent I have ever had the pleasure of working with to let a property. All the best for you and the firm in future.
BeckyS · 24 March 2025
Agent replied · 24 October 2024
Hi Becky, it's been nothing but a joy working with you over the years. Thank you for leaving a lovely review, much appreciated, and all the best for the future.
Kind regards, Gary, Jen and the Trading Places team
★★★★★ 5/5
GoogleHad a great visit with this estate agent - Fiona was responsive and friendly, and was ready with answers to all of our key questions as soon as we got to the property.
C · 24 March 2022
Agent replied · 6 July 2023
Hi Cicely, thank you for the lovely review.
Kind regards Fiona and the Trading Places team
★★★★★ 1/5
GoogleI have been living in my property for 8 months bought through another estate agent, but it is not possible to have my information deleted once it is on Trading Places' system. "Your details can not be deleted because you have one of the …
M · 12 October 2024
Agent replied · 27 August 2024
Dear MT, if you wish to contact us directly, we can easily resolve this for you, its very straight forward. You can send an email to info@tradingplacesproperty.com I'm not sure your predicament warrants a one star review, but we do not want anyone to feel unhappy, so please do get in touch
★★★★★ 5/5
GoogleThese guys, simply put, made buying our first property a doddle, despite the very competitive and fast-paced London market. Paul Davis was a breath of fresh air - honest, helpful, so supportive and not at all pushy. He always had time to answer our questions (of which there were many) and secured our property efficiently and with total professionalism. Paul was recommended by a friend, and we would not hesitate to recommend in the future. A pleasure.
Sarah · 7 July 2016
★★★★★ 5/5
GoogleOne of the best companies, with very serious people and immediately to help you. Thanks Gary and Fiona for your help
Marius · 24 March 2023
Agent replied · 6 July 2023
Thank you Marius, we hope you'll be very happy in your new home. All the best, Gary, Jen and the Trading Places team
★★★★★ 2/5
GoogleI fail to understand the reviews given by many customers of The Trading Place. My experience with their employee was awful. Firstly the person dealing appeared to be bias and showed us properties which were unacceptable and when we pointed …
Nadir · 12 October 2024
Agent replied · 27 August 2024
Dear Mr Pathan, I’m sorry to read this review. The employee you refer to has been working with us approaching 10 years, and receives excellent feedback, so we were surprised to learn of your experience this time around. My understanding is … More
★★★★★ 5/5
GoogleTrading places did a great job with selling our flat. From the initial meeting with Jen to give us a price, she was able to give us ideas of how to improve the place and what would be worthwhile investments. …
Lawria · 12 October 2024
Agent replied · 27 August 2024
Hi Lawria, thank you so much for your amazing feedback. Wishing you all the best for the future. … More
★★★★★ 1/5
GoogleNot happy with the service I have emailed them twice and called them many times they never reply calls neither emails try to reach them just waste of time
Warren · 24 March 2025
Agent replied · 27 August 2024
Hi Warren, im sorry to hear you experienced difficulty reaching us. We can sometimes get very busy, so an answerphone kicks in and we call back left messages as quickly as possible. I ran a search of your name in our email inboxes, but couldn't locate you, so perhaps your email address doesn't include your name. Feel free to emaol me directly gary@tradingplacesproperty.com and I will be sure to help with your enquiry
★★★★★ 5/5
GoogleA very efficient service selling a house from start to finish. My situation was complicated and protracted but they were patient and understanding. Working with me and keeping me informed at all times. I would highly recommend them.
Thanks again
Amira · 1 October 2024
Agent replied · 27 August 2024
Hi Amira, thanks for taking the time to share your feedback with us. We are glad to have reached a good conclusion for you and wish you all the best. Jen, Gary and the Trading Places team
★★★★★ 5/5
GoogleHaving recently sold my house through Trading Places, I would highly recommend them as an agent. Jen did everything possible to ensure the sale went through smoothly, from pricing the house accurately to begin with, right through to …
Sophie · 12 October 2024
Agent replied · 27 August 2024
Thank you for your lovely review Sophie. Glad things went smoothly and wishing you all the best for the future. Kind regards, Jen, Gary and the Trading Places team
★★★★★ 5/5
GoogleTrading Places have been fantastic to deal with - especially Fiona. Approachable, friendly and patient when dealing with our request, considering I was running late to our viewing. Professional and nice to prospective tenants, i would recommend them to anyone whether first time renting or looking to move
Dom · 24 March 2023
★★★★★ 5/5
GoogleTrading Places, specifically Jennifer Butler whom we mainly dealt with, were excellent. Jen kept us updated, chased solicitors, negotiated a good price and stopped us walking away from the sale when the situation with our buyers became tricky. Not many agents are capable of doing this. The whole team are friendly and personable and clearly have a passion for what they do. We would definitely recommend their services to others.
Hannah · 7 July 2018
★★★★★ 5/5
GoogleSold our family home through Trading Places as part of the probate process. It was a difficult time but Jen and the team were so professional, helpful and genuinely kind. They did exactly what they said they would and found us the perfect buyer who will love it and make it theirs. Can't thank them enough.
Dawn · 24 March 2022
★★★★★ 5/5
FacebookFantastic service.
From the initial meeting I was confident from the service I was going to receive from Trading Places. Jennifer demonstrated thorough knowledge of the area and the type of house we were selling and therefore provided us with realistic prices of what we could achieve and what we need to do to get the selling price we wanted. Throughout the viewing process Jennifer and Steve provided us with thorough communication so we were fully aware of what was happening. The same applied during exchange and completion with further assistance from Kylie.
Trading Places provided us with a very professional and friendly service that was relatively stress free.
Lisa · 26 January 2020
Agent replied · 23 October 2025
Hi Lisa, thank you so much for taking the time the time to leave a review. Wishing you all the happiness going forwards, all the best, Jen, Steve, Kyleigh and the Trading Places team
★★★★★ 5/5
GoogleOutstanding customer service. I bought my flat and also rented it out with Trading Places, each experience was handled with urgency and care.
Joe · 24 March 2025
Agent replied · 24 October 2024
Hi Joe, hope all is well. Thank you for the customer review, feel free to give us a shout if you need anything, Kind regards, Gary, Jen and the Trading Places team.
★★★★★ 5/5
GoogleThe team at Trading Places have been great to deal with! Fiona has been a pleasure from point of sale to our follow up viewings and Jennifer has gone above and beyond with regards to the sales process itself. Very professional, helpful and personable.
Treasa · 24 March 2023
★★★★★ 5/5
GoogleWhen we decided to move to the area I met 33 different estate agents in one day from Walthamstow, Leytonstone and Leyton. Although they haven't got the smartest branding I can say without doubt Paul was by far the best most sincere and responsive agent we met. When we move again we'll be using Trading Places. They are a brilliant family run company. Give them a call.
Darrel · 7 July 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
