Trusted Agent profile · London
★★★★★
569 reviews across 2 platforms
305, Gray's Inn Road, London, WC1X 8QR
Touchstone Corporate PSL's office in London, at 305, is rated 3.2 out of 5 across 569 reviews on two platforms, including 92 Google reviews rated 2.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
3/5
TrustpilotSo long waiting for external agreement
Rating only, no written review.
Hi AdamI am sorry that you are waiting on an agreement from us. Please could you email me: feedback@touchstoneresi.co.uk with details of your property and what you're waiting on and I can take it up with the property team. I look forward to hearing from you.Kind regardsPenny GrahamTouchstone
1/5
TrustpilotThe worst property management company
Rating only, no written review.
Hi thereI am very sorry that you felt the need to leave your review. I note that you state that you are an ex-tenant, however, if you have the time we would be interested to know what led to your posting this review. Please could you email Feedback@touchstoneresi.co.uk with your property address and any issues that you encountered. I know that this doesn't help you as you have left the property, so I'll understand if we don't hear from you but your feedback will help us to improve our service.I look forward to hearing from you but if I don't, best wishes for your new home. Kind regardsPenny GrahamTouchstone
1/5
GoogleRating only, no written review.
Hi Esther I am sorry to see the low rating you gave our company. We take all feedback seriously and want all our customers to have a positive experience during their time with us. I would appreciate your providing me with some details of your experience that led to the low rating e.g. your property address, who you have been dealing with, etc. via email: penny.graham@touchstoneresi.co.uk. Unfortunately I haven't been able to find your name on our property management system, so I cannot presently investigate the matter further. I look forward to hearing from you. Kind regards Penny Graham Touchstone
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Touchstone Corporate PSL's London office has 569 reviews across two platforms: 92 on Google, 477 on Trustpilot (across the whole business).
Touchstone Corporate PSL London is rated 3.2 out of 5 across all 569 reviews, and 2.7 out of 5 on Google from 92 reviews.
Touchstone Corporate PSL London, 305, Gray's Inn Road, London, WC1X 8QR.
