Trusted Agent profile · London

Touchstone Corporate PSL London reviews

3.2

★★★★★

569 reviews across 2 platforms

305, Gray's Inn Road, London, WC1X 8QR

Touchstone Corporate PSL's office in London, at 305, is rated 3.2 out of 5 across 569 reviews on two platforms, including 92 Google reviews rated 2.7.

Google logo

2.7 / 5

92

Reviews on Google

This office

Trustpilot logo

477

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rating only, no written review.

Miray · 10 April 2025

Agent replied · 24 April 2025

Hello Miray Thank you so much for taking the time to rate Touchstone with 5 stars; we really appreciate it 😊 Kind regards Touchstone

1/5

Google

Rating only, no written review.

L · 16 January 2025

Agent replied · 23 January 2025

Hello L G We're sorry to see that you are dissatisfied with our service and would like to learn more about why you posted your rating. Please email us at feedback@touchstoneresi.co.uk using the Ref: Google Rating adding details of your tenancy and any outstanding matters. Once we receive a little more information, we can look into this for you, and a colleague will be in touch. Thank you. Kind regards Touchstone

5/5

Google

Rating only, no written review.

Adonis · 24 July 2024

Agent replied · 23 August 2024

Hi Adonis Thank you for taking the time to rate your recent experience with our London Office; we really appreciate it. Kind regards Touchstone

5/5

Trustpilot

Really good and fast process work.

Rating only, no written review.

Nabeel · 12 July 2024

Agent replied · 24 August 2024

Hello NabeelThank you for taking the time to rate and review your recent experience with Touchstone; it's appreciated. We hope that you are settling well into your new home. Kind regardsTouchstone

5/5

Trustpilot

Flat issues was l addressed right away.

Rating only, no written review.

DaManic · 1 May 2024

Agent replied · 14 June 2024

HelloWe appreciate you taking the time to share your experience with us. We are happy to see that any issues were dealt with been promptly and to your satisfaction.Best wishesTouchstone

5/5

Trustpilot

It is really fast and very helpful.

Rating only, no written review.

Brian · 5 February 2024

Agent replied · 14 June 2024

Hi BrianThank you for taking the time to share your recent experience with us. We're delighted that you found us helpful and that things moved quickly for you.Best wishes in your new home.Kind regardsTouchstone

1/5

Google

Rating only, no written review.

Giovanni · 24 December 2023

Agent replied · 21 June 2024

Hello Giovanni We are sorry to see that you have provided us with such a low rating. Clearly things haven't gone to plan. So that we can assist you further, please could you contact us at feedback@touchstoneresi.co.uk using the Ref: Google with details of your property and any outstanding issues. Thank you. We look forward to hearing from you. Kind regards Touchstone

5/5

Trustpilot

Very helpful.

Rating only, no written review.

Shahzad · 7 December 2023

Agent replied · 14 June 2024

Hello ShahzadThank you for posting your rating and review, we really appreciate the mention. We're delighted that you found us very helpful, that's our aim 😊.Best wishesTouchstone

5/5

Trustpilot

The whole process was swift and timely.

Rating only, no written review.

Chijioke · 16 November 2023

Agent replied · 14 June 2024

Hi ChijokeThanks so much for sharing your recent experience with Touchstone and for leaving your review. We're delighted to see that you found our service swift and timely. Thanks again, we really do appreciate your time on this.Best wishesTouchstone

5/5

Trustpilot

Very nice problem solving

Rating only, no written review.

ELISA · 3 October 2023

Agent replied · 14 June 2024

Hi ElisaThank you for taking the time to rate and review our service, we really appreciate it. We're delighted that you were happy with the way that we dealt with any issues that arose. Best wishes to you.Kind regardsTouchstone

5/5

Trustpilot

Hannah was very helpful and friendly.

Rating only, no written review.

Gemma · 13 July 2023

Agent replied · 14 June 2024

Hi GemmaThank you for posting your review about your recent experience with our colleague Hannah, we really appreciate it. We'll pass your feedback to Hannah too, she'll be thrilled. Thanks again.Best wishesTouchstone

1/5

Google

Rating only, no written review.

Michael · 22 June 2022

Agent replied · 21 June 2024

Hi Michael We're sorry that you felt the need to leave a low rating for us. Clearly something has gone awry, so please get in touch via feedback@touchstoneresi.co.uk using the Ref: Google with details of your property and any issues, so that we can look into this for you. We look forward to hearing from you. Kind regards Penny Graham Touchstone

2/5

Google

Rating only, no written review.

Saad · 22 June 2022

Agent replied · 21 June 2024

Hello Saad We are sorry that you felt the need to provide this rating. Please could we ask that you contact us at feedback@touchstoneresi.co.uk using the ref Google with your property details and any outstanding matters or issues, so that we can look into the matter for you. We look forward to hearing from you. Kind regards Penny Graham Touchstone

4/5

Google

Rating only, no written review.

Gertrudis · 22 June 2022

Agent replied · 21 June 2024

Hi Gertrudis Thank you for taking the time to rate our service, it's much appreciated. Best wishes Penny Graham Touchstone

5/5

Google

Rating only, no written review.

Isabel · 22 June 2022

Agent replied · 21 June 2024

Thank you for leaving a review rating. Team Touchstone

5/5

Google

Rating only, no written review.

Radu · 22 June 2022

Agent replied · 21 June 2024

Hi Radu Thank you for providing Touchstone - London with a 5* rating, it's much appreciated. If you have the time, we'd love to hear from you direct at feedback@touchstoneresi.co.uk about which colleagues assisted you or what it was about our service that you particularly appreciated. We look forward to hearing from you. Kind regards Penny Graham Touchstone

5/5

Google

Rating only, no written review.

Anna · 22 June 2022

Agent replied · 21 June 2024

Hi Anna Thanks so much for taking the time to provide such a positive rating of our service, it's much appreciated. Kind regards Penny Graham Touchstone

5/5

Trustpilot

Great and helpful service!

Rating only, no written review.

Viet · 6 May 2022

Agent replied · 14 June 2024

Hi VietThank you. That’s great to see! We really appreciate you taking time out of your day to leave a review of our service. Thanks again. Kind regardsPenny GrahamTouchstone

5/5

Trustpilot

Quick and helpful responses

Rating only, no written review.

Stephanie · 21 April 2022

Agent replied · 14 June 2024

Hi StephanieThanks so much for taking the time to post your rating and review, it's very much appreciated. Best wishes.Penny GrahamTouchstone

1/5

Google

Rating only, no written review.

Vikas · 22 June 2021

Agent replied · 21 June 2024

Hi Vikas, Would you kindly forward me your property address so that I can look into any issues for you? My email address is natalie.james@touchstoneresi.co.uk Many thanks Natalie James Touchstone

5/5

Google

Rating only, no written review.

IB · 22 June 2021

Agent replied · 21 June 2024

Hi Thank you so much for taking the time to provide a 5 star rating of our service, it's very much appreciated. Best wishes. Penny Graham Touchstone

5/5

Google

Rating only, no written review.

Sarah · 22 June 2021

Agent replied · 21 June 2024

Hi Sarah Thank you for taking the time to provide your 5 star rating of the service that you've received from Touchstone, it's much appreciated. Kind regards Penny Graham Touchstone

5/5

Google

Rating only, no written review.

Emilie · 22 June 2021

Agent replied · 21 June 2024

Hi Emilie Thank you for your 5 star rating of the service that you've received from Touchstone, it's much appreciated. Kind regards Penny Graham Touchstone

4/5

Trustpilot

Good experience

Rating only, no written review.

Jeevan · 13 May 2021

Agent replied · 14 June 2024

Hi JeevanThank you so much for taking the time to rate and review the service that you have received from Touchstone recently. It's much appreciated. Thanks again.Kind regardsPenny GrahamTouchstone

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Touchstone Corporate PSL's Google reviews
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