Touchstone Corporate PSL London reviews

Hi HizamThank you for taking the time to provide a review for Touchstone; it's greatly appreciated.We are really pleased to hear that when dealing with our colleagues recently, you found them attentive and helpful. Best wishes.Touchstone

Hi EmmanuelThank you for sharing your experience with us, it's much appreciated. We are very sorry that things haven't always gone according to plan, we'll pass that on to the team. We're delighted to see that with Alex's assistance the matter was resolved for you and everything is now back on track.Best wishes to you.Kind regardsTouchstone

Hi We are very sorry that you have experienced some difficulties contacting our Bath office recently. So that we can assist you further, please could I ask that you contact us via feedback@touchstoneresi.co.uk using the ref: Trustpilot with details of your property and any outstanding issues, and a colleague will be in contact with you.We look forward to hearing from you.Kind regardsPenny GrahamTouchstone

Hi OlaThank you for taking the time to post your review. We're delighted to hear that you found us friendly and that all went smoothly for you.Best wishesTouchstone

Hi LynWe really appreciate your taking time out to rate and review the service that you received from Touchstone recently. We're pleased to see that you received excellent customer service from my colleagues Leanne & Louise. I'll enjoy passing on your comments to both, thank you. Best wishes to you in your new home.Kind regardsPenny GrahamTouchstone

Hi DanaHappy New Year to you! Thank you so much for providing such a glowing review for our colleague, Coco. She will be thrilled with the feedback, so thank you for taking the time to acknowledge Coco's professionalism, we really appreciate it.Best wishes to you.Kind regardsTouchstone

Hello Thank you for your feedback. We apologise if our service has not met your expectations. Without more information, we are unable to identify your account. Therefore, please email us at feedback@touchstoneresi.co.uk using the ref: Google London with your property address and any outstanding matters that need addressing. Once we have this information, we can connect you with the appropriate team to follow up. Thank you. We look forward to hearing from you. Kind regards Touchstone

Hi RulaThank you so much for taking the time to share your experience of renting with Touchstone over the past 2 years. We're delighted that you've found our colleagues approachable and timely with their correspondence. Customer feedback is really important to us, so thanks again, we really appreciate it. Kind regardsTouchstone

Hello We are very sorry to see your post, clearly something has gone wrong somewhere. The only Stephanie in our company doesn't generally communicate with our rental customers in online platforms, so we just want to be sure that you have the Touchstone you want to reach. If you are a customer of Touchstone, and need help to resolve a maintenance or other issue with your property, please contact us at feedback@touchstoneresi.co.uk using the Ref: Google and providing details of your rental property and any outstanding matters, so that we investigate this matter further for you. We look forward to hearing from you. Kind regards Touchstone

Hello AhmedWe are sorry to hear that you have been having difficulty contacting us. Please email us at feedback@touchstoneresi.co.uk using the Ref: Trustpilot with your address and how we can help you, and a colleague will contact you. Thank you.Kind regardsTouchstone

Hi MichaelThank you for taking the time to review the service that you received recently from our colleague, Hannah. We're delighted to see that with Hannah's assistance, all went smoothly for you. Best wishesTouchstone

Hi JLThank you for reaching out to us. I'm sorry that on this occasion our level of service has fallen short. In the event that you are yet to hear back from the property team about your heating, please could you contact feedback@touchstoneresi.co.uk with details of your property so that we can work on a resolution for you.We look forward to hearing from you.Kind regardsPenny GrahamTouchstone

Hi BrookeThank you for taking the time to share your experience with us; we appreciate it. Communication is an important part of property management, so we are pleased to see that the team responded quickly to any queries you had.Thanks again.Best wishes.Touchstone

Hello GunaThank you for your feedback. We are very sorry that you felt dissatisfied following a recent interaction with a colleague. Please could you contact us at feedback@touchstoneresi.co.uk using the Ref: Trustpilot with details of your property and any outstanding matters, and a colleague will be in contact with you.Kind regardsTouchstone

Hi TemitayoWe appreciate you taking the time to share your experience with us.We are pleased to hear that you found our processes clear and easy to follow, and that the team communicated well with you. Best wishes to you in your new home.Kind regardsTouchstone

Hi Ana Wow! Thank you for sharing your recent experience with us, it’s wonderful when we receive such positive feedback from our customers. The team in our London office will be delighted with your comments. Best wishes Touchstone

Hi Safiullah We’re disappointed to see your review as our London Team prides themselves on providing excellent customer service. Having looked a little further into this, we were unable to locate your customer profile / property enquiry, and as such were unable to find a confirmed viewing on our system for you. We understand your disappointment and we’d love the opportunity to discuss our available properties with you, so please contact Kern Rhoden, our Lettings Manager, with your requirements including your contact number, and Kern can schedule a call with you. Kern can be contacted via kern.rhoden@touchstoneresi.co.uk. We look forward to hearing from you and hopefully assisting you with finding a new home! Kind regards Penny Graham Touchstone

Hello Thank you for taking the time to rate and review your recent engagement with Touchstone; we're pleased you found us efficient and well-organized. Best wishes.Touchstone

Hi Resat Thank you for sharing your recent move-in experience with us, it’s wonderful when we receive such positive feedback from our customers. The team in our London office will be delighted with your comments. We’re pleased that your move-in went smoothly and extend our best wishes to you in your new home. Kind regards Touchstone

Hi Cintia Wow! Thank you for sharing your experience of your time living at Wollstonecraft Street and for your wonderful commendation, it really means a lot to us. The team will be delighted with your comments. Thanks again and best wishes to you in your new home. Kind regards Touchstone

Hi EftychiaWe understand your disappointment at not securing the desired apartment and we are sorry that we couldn’t assist you on this occasion. We are sorry if you felt that you weren’t kept up to date with progress. I confirm that I have passed your feedback onto the team.Best wishes to you for the future.Kind regardsPenny GrahamTouchstone

Hello PhantomWe’re sorry that you’re unhappy with our service and thank you for your feedback. As we don’t have access to your tenancy information via Trustpilot, please could you email feedback@touchstoneresi.co.uk using the Ref: Trustpilot with details of your property and any outstanding issues, and a colleague will be in contact shortly. We look forward to hearing from you.Kind regardsTouchstone

Hi TwinkleWe are very sorry that you felt the need to post your review.Our colleague Eddie tried to call you yesterday in response to your email received on Monday evening but as you were not available to take the call, a message was left. Eddie has also responded to your email with an update.Eddie is in contact with your landlord and is actively seeking to progress matters for you with the aim of finding a mutually acceptable resolution to this matter.Kind regardsTouchstone

Hi GergoThanks so much for sharing your experience with us, we really appreciate it. The team will be delighted with your feedback, so thank you. Best wishesPenny GrahamTouchstone