5/5
GoogleFantastic service with responsive staff. The team never make excuses, are always available on the phone / by email and simply focus on delivering a fantastic service.
Agent replied · 26 July 2023
Thank you, Yogesh!
Trusted Agent profile · London
tlc Estate Agents Kensington reviews in London
★★★★★
497 reviews across 2 platforms
8 Hogarth Place, London, SW5 0QT
tlc Estate Agents's office in London, at 8 Hogarth Place, is rated 4.6 out of 5 across 497 reviews on two platforms, including 472 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.
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Tell us what you need and we'll put you in touch. tlc Estate Agents Kensington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for tlc Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
GoogleAVOID, horrific services, thieves and obnoxious on all front ! They're too busy trying to make it as if they're like an American multinational when in reality they are a small turnover staffed venture
5/5
GoogleSuperb service from Jess. She was more than willing to help me when I had an issue with my flat despite it being outside her responsibilities.
Agent replied · 26 July 2023
Thanks, Harry!
5/5
GoogleAnnie did a great job staging my flat for sale and following up afterwards.
Agent replied · 26 July 2023
Thanks, Christine!
5/5
GoogleI can't sing TLC's praises loud enough. Jamie and Elias have got your back. They are extremely professional, sharp, responsive and provide a wealth of invaluable knowledge and industry contacts when it comes to servicing our communal building. Having dealt with them for almost 10 years, without hesitation, I would highly recommend dealing with them.
5/5
GoogleVery quick response time, efficient and always helpful making the process very smooth and easy. I would recommend TLC if you are looking to rent.
Agent replied · 26 July 2023
Thanks for the feedback, Cristian!
1/5
GoogleBad service and support
Agent replied · 27 November 2023
We appreciate your feedback, and we're sorry to hear about your experience. We value your input and would like to learn more about your concerns. Please feel free to get in touch with us at toby@tlclondon.com so we can address any issues and make improvements. Your feedback is important to us.
5/5
GoogleAnnie Young from TLC was heavily pregnant when she ventured to refurbish my apartment. She kept her word and professionalism to the end through a colleague whilst she was home delivering her child. Her work and efficiency deserved praise.The apartment was handed over on time and within a week was rented out through TLC.
5/5
GoogleA wonderful company to deal with, effortless from the very start. Highly recommend them to anyone looking to rent or let, sell & buy.
Agent replied · 26 July 2023
Amazing! Thanks for leaving a review :-)
5/5
GoogleAndrew Zographos is the most helpful employee ever
5/5
GoogleFantastic, friendly and personal service - Popped in off the street by chance to meet Toby since we needed a place to move in quickly and Chiara took us to a targeted list of properties that fitted our needs and then she seamlessly steered us through the whole process from offer to getting the keys...will definitely be back.
4/5
GoogleGerrard Gallen,Has been a godsend during our move. Very attentive and great with our tenant and with us. Good job guys.
Agent replied · 26 July 2023
Thanks, John!
5/5
GoogleAmazing boutique agency managed by a great team. Provide excellent service, honest feedback and high sense of social responsibility. Love you TLC ♥️
Agent replied · 26 July 2023
Thanks for the great feedback, Abdulaziz :-)
5/5
Googletlc has worked efficiently as an agent for us in renting out our place on our behalf. We are satisfied with their service.
Agent replied · 26 July 2023
Thank you, Jane!
5/5
GoogleExcellent service from Sean Stock in dealing with electrical issue at our development, contractors on site in no time and repaired really quickly!!
Agent replied · 26 July 2023
Thanks for the great feedback, David!
5/5
GoogleTLC is one of the most professional real estate agency in London. I had a wonderful experience with Lakeshia Sterling-Henry she is exellent!!!
Agent replied · 26 July 2023
Thank you, Rosa! :)
5/5
GoogleFantastic services! We received a lot of help from their block manager Jessica Wong, she’s very professional and solved all our problems promptly.
Agent replied · 26 July 2023
Thank you, Cynthia :-)
5/5
GoogleMarvelous service from Mihaela and all accounting/rent payment dept! As all questions were answered as she was very knowledgeable and professional. Great job!
Agent replied · 26 July 2023
Great to hear, thank you!
5/5
GoogleTLC are a great company to work with who have a professional but very friendly approach, with a very dedicated team throughout.
Agent replied · 26 July 2023
Thanks for the feedback, Aimee!
5/5
GoogleOur experience with TLC is excellent. The whole team was so efficient, friendly and helpful. TLC let our property within two weeks after we appointed them as our letting agent. We are exceptionally impressed with Samantha's customer care and patience with our queries and concerns. We would certainly recommend TLC to any landlords and tenants. Ray
5/5
GoogleSamantha and Leila are positive, professional estate agents who get things done. It was a pleasure communicating with you this summer.
Agent replied · 26 July 2023
Thanks so much for your feedback, Robert!
5/5
GoogleI've worked with tlc for over 4 years now and have yet to come across an agent that is as dedicated to their clients and local community. Lakeshia, especially, is brilliant and always a delight to work with. If you're looking to buy, rent or sell in the Kensington area, I'd highly recommend!
5/5
GoogleVery good experience with TLC. While no one is perfect, they are certainly one notch above other estate agents in London.
Agent replied · 26 July 2023
Thanks, Gabriele!
5/5
GoogleMost professional, not only from the being but to the end. All questions answered and all concerns dealt with. Highly recommended.
Agent replied · 26 July 2023
Thanks, Elsa!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about tlc Estate Agents Kensington
Has tlc Estate Agents Kensington won any awards?
Yes. tlc Estate Agents Kensington won Gold in The Trusted Agent 2026 awards.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. tlc Estate Agents Kensington hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
