Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat team! Many thanks to James and Tom for both selling our home and setting us up with our new home. They were patient and on hand when we needed them, with great experience and knowledge to help us buy with confidence.
Faye · 7 January 2025
Agent replied · 11 January 2025
Thank you Faye for this it is appreciated. It was a pleasure to work with you. Very pleased that things went well and a big thank you for taking the time to write a review.
★★★★★ 5/5
GoogleWe had a great experience with Thomas James, both selling and then buying a property. Great attention to detail, definitely not your average Estate Agent! I would definitely use them next time
James · 14 May 2025
Agent replied · 12 June 2025
Thanks so much for the kind words! We’re really happy to hear you had a great experience with us on both the selling and buying side. That means a lot.
We pride ourselves on going that extra mile, so it’s lovely to hear that stood out to you. All the best.
Tom & James
★★★★★ 5/5
GoogleReliable and impressive from start to finish- modern marketing strategies, effective negotiations, quick and reliable communication.
Maria · 16 October 2025
Agent replied · 16 April 2026
Thank you so much Maria for your kind words! I'm thrilled to hear that you found the process reliable and impressive from start to finish. It was a pleasure working with you, and I'm glad the modern marketing approach, negotiation strategy, … More
★★★★★ 5/5
GoogleVery happy to recommend. Tom and James gave us both a realistic assessment of the property and it’s probable valuation. They supported this with a well understood sales plan, which they adhered to. Their fee structure was both reasonable and provided incentive to reach a higher price. They negotiated and communicated well and delivered what they promised. They are to be trusted.
Geoff · 23 November 2023
Agent replied · 10 November 2024
Thank you Geoff, we appreciated your calm overview of the process throughout. Working with you was blueprint on how we want to work with all of our clients! All the best and thanks again. Tom & James.
★★★★★ 5/5
GoogleAn excellent experience selling through Thomas James, they were highly attentive throughout the process, working effectively to ensure the property was exceptionally well-marketed and listed across appropriate platforms. Their diligence ensured a sizeable interest in the property, which supported us to acquire a great price.
Will definitely use again!
Staff · 27 July 2024
Agent replied · 10 November 2024
We appreciate you working with us on your sale, we are acutely aware there are other agencies out there to choose! We get to see a lot of properties in this job and yours was a pleasure to undertake viewings on, you have an eye for design for sure. Onwards....thanks again - Tom & James
★★★★★ 5/5
GoogleTom and James found a great buyer for our house approximately two weeks after the property was listed. Their marketing of the property was excellent and they made the process very easy. Their communication was great throughout. Would definitely recommend them!
E · 10 November 2024
Agent replied · 10 November 2024
Thank you so much for taking the time to review, we do our absolute best to communicate throughout the whole process and we do of course pride ourselves on our marketing! Thanks again. Tom and James
★★★★★ 5/5
GoogleI've recently purchased a flat listed with Thomas James, specifically through James. It was my first time, but at no point was I in the dark or unaware of next steps. He was very friendly, approachable and professional throughout. I'll definitely be bearing him in mind when I come to sell the flat in the future. Thanks for all the help!
Adam · 24 September 2023
Agent replied · 20 June 2024
Dear Adam, Thank you for sharing your recent experience and your positive comments, James is grateful. I know he has thoroughly enjoyed helping you with your purchase.
Please do not hesitate to contact us for any of your property requirements.
Wishing you all the very best in your new home.
Team Thomas James
★★★★★ 5/5
GoogleThomas James has proven their worth in what they promised, marketing our property was first class and offers were instant once we went live with them. It is without hesitation I would refer them to all friends and family moving forward.
Craig · 9 October 2024
Agent replied · 10 November 2024
Super - thanks for taking the time to review Craig. We take care to ensure our marketing is top notch. Tom & James
★★★★★ 5/5
GoogleI would definitely recommend James & his team. James was very professional, kept me up to date with times & dates of viewings plus any feedback. Even sorted out a few minor repairs. He sold my property very quickly & helped me with all aspects of the sale .
Highly recommended.
Cheryl · 22 March 2024
Agent replied · 20 June 2024
Thanks so much Cheryl. It was an absolute pleasure to act for you and I am thrilled its all gone through so well and smoothly. Good luck.
★★★★★ 5/5
GoogleWow what can i say i never write reviews but on this occasion i feel compelled to tell everyone who is contemplating selling their house to go with these guys.
From the beginning they did pictures (photographer arrived like they were doing a movie) that were so beautiful..anyone would of wanted to buy my house ( i didnt even know my house looked like that!).
Mostly I liaised with James and at every difficult stage he was calm and friendly negotiating between myself the buyers and solicitors. Ive never known Estate Agents to be so involved before..at every difficult spot ..putting my mind at rest. The sale took a while because of a chain however James very skillfully managed to negotiate a deal to keep the sale on track. He was there all the time working and liaising at 10.30pm on occasions.. working to get the sale over the line.
Maybe its becuase they are independent they dont have the laid back attitude of a chain estate agent but their professionalsm for me has excelled other estate agents above and beyond.
From start to finish ( Rang to congatulate me today on completion) their operation is slick and professional with a genuine concern throughout and elation for the sale. Dont waste your time going with anyone else..the best !!!!!
Lisa Chapman
Lisa · 21 April 2024
★★★★★ 5/5
GoogleI have had the pleasure to work with James several times across many property transactions. Firstly, his patience, manner and style is why I have always returned. On top of that, his local knowledge and expertise is second to none. Whatever the transaction has been, it's always been successful and it's a pleasure to do business with James.
Mobile · 21 June 2023
Agent replied · 20 June 2024
Thank you and likewise DS, a pleasure helping you as always.
★★★★★ 5/5
GoogleI used Thomas James to sell my flat, James was great, he put a lot of effort into the photos and sale of the place and it really payed off! Would definitely recommend using them and will definitely use them if needed in the future.
Thank you very much!
Lola · 24 October 2023
Agent replied · 20 June 2024
Dear Lola
Thank you for your sharing your positive feedback, James is appreciative. He has thoroughly enjoyed assisting you in all aspects of the sale and follow on purchase.
We wish you all the best for the future and please do not hesitate in contacting us should you require any further property assistance.
Team Thomas James
★★★★★ 5/5
GoogleSuperb service and communication from start to finish.
John · 21 July 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We’re thrilled to hear you had a great experience from start to finish, and we truly appreciate your trust and support.
Thomas James
★★★★★ 5/5
GoogleExtremely helpful and attentive 👍 …
Henry · 25 July 2025
Agent replied · 23 September 2025
Thanks Henry - Enjoy your new home!
★★★★★ 5/5
GoogleThomas James are professional, quick and reliable. I have known James for over 10 years now and he has always delivered. Highly recommended.
Keeren · 3 December 2024
Agent replied · 26 December 2024
Thank you Keeren for the lovely review, very much appreciated. It's always great to help our existing clients year after year!
★★★★★ 5/5
GoogleTom and James were fantastic from start to finish. Certainly the best estate agents we have worked with - communication was great, with quick response times and proactive chasing of solicitors and other parties, which hastened along the process. Would highly recommend
Ian · 13 May 2025
★★★★★ 5/5
GoogleJames was very professional and easy going with full of knowledge of the market and the area. Took the time to understand my needs and situation and to achieve the best price for my property.
Phytos · 21 April 2024
Agent replied · 26 August 2024
Thanks Phytos, really appreciate your kind feedback.
James and his team are most grateful. They have all immensely enjoyed helping you with your recent sale. Wishing you all the best for the future and please do not hesitate in contacting us whenever required.
★★★★★ 5/5
GoogleFantastic. James went above and beyond to help us throughout our move. Always swift to respond to queries we may have and was quick to get us viewings and a sale. Without doubt I would use them again. Highly recommend.
Nick · 23 November 2023
Agent replied · 20 June 2024
Dear Nick,
Thank you Nick for your positive feedback. I know James & Tom thoroughly enjoyed working with you and appreciated the trust and faith you had in them.
We wish you and the family all the very best in your new home and the future.
Team Thomas James
★★★★★ 5/5
GoogleMeeting Tom, solved all the problems I had with very well known estate agent in winchmore hill
Tom and James found the right buyer, dealt with the some issues easily. Also they hold on the house I would like the buy for 6 months with renting out, Both of them are very friendly, extremely helpful ,supportive brilliant agents.No one better them. Highly recommend 🙂🙂
Selma · 21 April 2024
★★★★★ 5/5
GoogleWould highly recommend James (and all of 'Thomas James')!
Knowledgeable, innovative, enthusiastic, driven, whilst always remaining patient, reassuring and compassionate to our needs.
Had 100% confidence in them throughout and was always kept fully informed. Would definitely use again!
Hayley · 24 September 2023
Agent replied · 20 June 2024
Thank you Hayley - We are pleased we’ve got your purchase complete for you & you can enjoy your new home.
★★★★★ 5/5
GoogleJames had been very helpful throughout the whole duration. His responsiveness definitely plays a huge role on the smooth transition.
Max · 19 August 2024
Agent replied · 10 November 2024
Thanks Max. Good luck in your wonder new home. Can't wait to see the work you do to it. Keep in touch. TJ
★★★★★ 5/5
GoogleGiven fairly challenging circumstance, James was an excellent mediator, both calm and fair.
Was prompt at replying and one of the best estate agents we have dealt with.
Harry · 22 March 2024
Agent replied · 20 June 2024
Thank you Harry. It's been a pleasure to work with you & Francis to secure your long-term family home. Not always easy but we got there. Enjoy it & thanks.
★★★★★ 5/5
GoogleJames and the team provide great professional services - he provides indepth knowledge to the property market and spends time to explain how best to market the property.
Thanks team
Cindy · 22 January 2024
Agent replied · 20 June 2024
You're welcome, Cindy! It's always a pleasure to work with returning clients like yourself. I appreciate the opportunity to act on your behalf. Until next time :) Enjoy the new home!
★★★★★ 5/5
GoogleHighly recommend Thomas James.
Great communication and very efficient at getting everything done in a timely manner.
Helped us and sorted out any problems straight away.
Great team!
Lauren · 21 February 2024
Agent replied · 20 June 2024
Thanks Lauren - Its so nice to hear this feedback and appreciate your business.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.