Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 2/5
GoogleI'm a local landlord (and resident). I hate to knock a local business but we were hugely disappointed by the experience we had from Stow Brothers in managing our block of flats. It was bad enough at the time, including failing to make us aware of the new licensing regulations that were coming in, despite knowing we wanted everything done by the book. However it was only when we needed to regain possession to carry out extensive renovations did it become clear quite how inept they'd been, including signing one tenant up with the FORMER agent listed as the landlord, hugely delaying the eviction process and leaving empty properties as we couldn't upgrade them until the entire building was empty, as we wanted brand new wiring and plumbing etc throughout. Their terms exclude liability for their negligence, and when challenged they wouldn't remove this. With hindsight that should have rung alarm bells. Maybe our experience was a one off but it really wasn't good.
Nick · 3 October 2017
★★★★★ 5/5
GoogleThese guys are the only agents to deal with in the area! The owners, Kenny and Andrew, are the loveliest guys, super professional and full of integrity. And they are backed up by a great team. They are truly 'local' and offer an incredibly personal approach. Throughout our sale (which has been incredibly difficult at times) they have been on our side and supporting us every step of the way. Anyone who questions the value of a traditional estate agent in the light of online agents, clearly have never worked with these guys. They've earned every penny of their fee and then some. They're the best agents we've ever dealt with and wouldn't hesitate to recommend them. Thank you guys for everything- it's been an absolute pleasure working with you.
Nikki · 3 October 2017
★★★★★ 5/5
GoogleSince reading about these award winning estate agents in the local press I've used Stow Brothers both to manage and to sell properties, and
I've found their personal approach and overall professionalism to be head and shoulders above some of the better known and larger local agencies.
Chris and their property management team are fast acting and efficient, and I at last feel confident to let a company actually manage my properties, knowing that they have my best interests and those of my tenants at heart.
I recently sold a property through them as well, again finding them to be competent, realistic and fair in their dealings with both myself and the buyer. Much more helpful all round than the usual estate agent who you never hear from once an offer is accepted and who just wants his commission when the deal is closed. These lot got involved where needed and actually took a lot of the stress of selling out of the equation.
I wish they had more offices scattered about so that they could teach more of their competition how it should be done.
Hog · 3 October 2017
★★★★★ 4/5
GoogleWe had a great experience using the Stow Brothers, as we are first time buyers we were so nervous about every step, but they advised us and helped us with all our needs through the process and have always treated us with great respect. They could've been a bit more contactable sometimes, but they were all nice enough to deal with and we are so happy to have made this huge life purchase using them, we'd recommend them to anyone.
Jodie · 3 October 2017
★★★★★ 5/5
GoogleHardev has been an amazing help throughout the whole process. Couldn’t recommend more!
Klaudia · 30 October 2022
★★★★★ 5/5
GoogleI can't thank Claudia, Tiffany, Kim, Imogen, Yasmin and everyone at Stow enough. We are so happy with our new home.
Miranda · 2 October 2021
★★★★★ 5/5
GoogleHi there must say I've had the most stress free, hassle free and friendly service with these guys. Has been a really easy process, especially as I'm buying my first flat and I'm not very clued up on the whole house buying ways ha But they've been really responsive and helpful with all my questions. Thanks Stow Brothers - love my new place thanks for making it all happen
Amika · 2 October 2021
★★★★★ 5/5
GoogleHannah and Nathan were very friendly, helpful and responsive. Stow Brothers are a unique estate agent in both properties they advertise and how they interact with the public. Highly recommend!
David · 3 October 2018
★★★★★ 5/5
GoogleCan't fault the Walthamstow Stow Brothers team, they were all friendly, helpful, professional and determined. It took nearly a year and three buyers to get our flat sold but they never dropped the ball or let things languish, but were constantly promoting it and looking for buyers for us, even though they must have been sick of the sight of the place! Everyone from the top down was great. Thank you to all the team :)
Emikomary · 3 October 2019
★★★★★ 5/5
GoogleHardev has been an amazing help throughout the whole process. Couldn’t recommend more!
Klaudia · 2 October 2022
★★★★★ 5/5
GoogleSammie at Stow Brothers has been an absolute breath of fresh air, everything went through smoothly with my purchase. She was helpful with everything I ever needed, keep in regular touch and was overall just a breeze to work with. If I ever sell my flat, I'll be sure to use them again. Thank you for your excellent & hard work!
Cara · 2 October 2022
★★★★★ 5/5
GoogleExcellent work from Sammie and the team at Stow Brothers. Highly recommend.
Nate · 6 November 2022
★★★★★ 5/5
GoogleBeing my first tenancy, I couldn’t have asked for more. The team are very friendly and helpful throughout the whole process. Especially so, as it was during the lockdown and a fair bit of flexibility was required!
Nick · 10 July 2021
Agent replied · 10 July 2026
Dear Nick, thank you for your kind words. It has been a pleasure to help you into your new home, we hope you will be very happy there. Best wishes from all the letting team.
★★★★★ 5/5
GoogleI can't recommend Stow Brothers enough. From the very first viewing, to completion on our lovely new flat, the service has been exceptional. Heidi in particular has been a star, so helpful, friendly, quick to respond to everything and really supportive during what could be a potentially stressful situation. Stow Brothers really made finding and buying our flat a much easier and more pleasant experience than expected, and we're so happy in our new home.
Rivka · 31 October 2019
★★★★★ 5/5
GoogleThese guys were great. From prepping the sale, handling viewings and bookings to chasing up the chain after bids, Stow were always available and easy to deal with. They are friendly and never hassled or pressured us, always returned our calls promptly and always dealt with us in a relaxed but professional way. If you want a an estate agent who humanizes the scrappy and stressful process of buying or selling property then Stow is a good choice.
Adam · 3 October 2017
★★★★★ 5/5
GoogleLucy was brilliant, supportive, efficient and a great communicator. Thanks so much!
Alys · 2 October 2022
★★★★★ 5/5
GoogleNick was great!
He has helped us a lot.
Very professional indeed!
Cherry · 2 October 2022
★★★★★ 5/5
GoogleI used Stow Brothers to sell my flat, finally completing a month ago. It took a long time (4 offers!) to sell but they were friendly, communicative and positive the whole way through, despite working through the start of a pandemic and the craziness of a stamp duty holiday. In particular, Claudia in Sales who was brilliant throughout. Thank you!
Tom · 2 October 2022
★★★★★ 5/5
GoogleI’ve been really impressed by the service given by Stow Brothers, it has been even better than I hoped for and the tenants seemed to agree! Both Jay and Anita have been fantastic!! Very attentive and quick to respond, and helpful in resolving any issues. Thanks very much!!
Dave · 11 October 2023
★★★★★ 5/5
GoogleNathan was a super star to work with. Great service
Osi · 6 December 2022
★★★★★ 5/5
GoogleWe had a great experience with Rhea throughout our application for tenancy. She was responsive, kind and so helpful with our many many questions! Her warmth and support really made a stressful situation much easier for us and were very grateful for that.
Katie · 27 January 2024
★★★★★ 5/5
GoogleI experienced the best team you have in the company. They offered excellent assistance and professional sevices in the full process if sales of my property in Gateway Apartment, Walthamstow.
They are Tiffany Theobald & Claudia Dellapina. I have no hesitate in recommending them to my family & friends when they need the relevant property transaction services.
T · 5 January 2023
★★★★★ 5/5
GoogleAnita D has been a fantastic point of contact during my tenant's tenancy. Things are sorted quickly and effectively and she's always been easy to communicate with when needed.
Charlotte · 8 October 2024
★★★★★ 5/5
GoogleI recently viewed a property covered by the E17 branch with lettings advisor Holly C. She was punctual, friendly and answered all the questions I had with ease. This has made me keen to use Stow Brothers again :)
Ruby · 13 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
