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The Stow Brothers Walthamstow reviews

★★★★★ Excellent

1,561 reviews across 1 platform

236 Hoe Street, London E17 3AY

The Stow Brothers's London office at 236 Hoe Street is rated 4.8 out of 5 across 1,561 reviews on 1 platform, including 1,561 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards The Stow Brothers won in 2026. Checked 9 October 2026.

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4.8 / 5

1,561

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for The Stow Brothers. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

The sale process was so smooth from start to finish. Everyone was incredibly responsive, especially Mia, the sales progressor, who kept me informed every step of the way. The team were true experts, paying close attention to even the smallest details. I’m so glad I chose Stow Brothers!!

Janice · 3 August 2026

Agent replied · 11 August 2026

This is so nice to hear! Mia will be really pleased you had a great experience too! All the best for the future!

5/5

Google

My family and I just moved to Walthamstow from Canada and Ryan was a phenomenal letting agent. He heard what I was looking for, supported me in getting a viewing asap, and his communication throughout the process was top tier. I also …

A · 21 August 2026

Agent replied · 21 September 2026

Thank you for your wonderful review and welcome to Walthamstow! We're delighted to hear Ryan made your move from Canada such a positive … More

5/5

Google

Ellie at Stowe Brothers was thoughtful and proactive, and she always advocated for me, especially when my landlord decided to sell the flat. She communicated quickly, was honest and straightforward about repairs and any issues with the property, and consistently met me with professionalism and kindness. I'd also recommend their sales team. Speaking as a renter rather than the owner, I was impressed by their professionalism across several viewings. They respected my time, privacy and space, were flexible about how I was contacted, negotiated viewing times with me, answered questions promptly, and clearly knew the flat well, having done their research beforehand.

Kel · 2 October 2026

Agent replied · 30 September 2026

We truly appreciate your kind words Kel. It’s great to know you had a positive experience, we’ll definitely pass along your gratitude to Ellie and everyone involved

1/5

Google

Have been dealing with Victoria whilst looking for a property to purchase - We've viewed many properties, looked at numerous without any issues. Victoria has been helpful throughout the process. We had a question on an unusual property with lapsed planning permission on a loft room. We had some questions about how far along the work was (on the advert, the room looked very-much intact, carpeted and furnished. We wanted to check on the situation with the stairs/floor being raised and building regs, victoria transferred the call to someone named William Tremlett to answer our questions. From the moment he answered the call, he was incredibly rude... in fact... incredibly rude doesn't cut it. He was probably the worst person I've ever dealt with from a customer service point of view, we're trying to spend close to half a million £ and had some genuine questions. His attitude was unbelievable, both myself and my partner were left in total shock at the end of the phone-call. We've never spoken to this person before and could not believe the way in which we were spoken to, just simply by trying to gain some additional information on a propertly. The first point he made after our questions was "It's there black and white" I said, unfortunately it isn't quite clear in the advert, hence why we're calling for more information. To which he responded that it was clear (it isn't, it mentions nothing about the current set up/where the changes got to and what's left to sort out. I'd avoid anything to do with William, an embarrassment to the business.

Ben · 10 September 2025

Agent replied · 10 July 2026

Dear Ben, Symonds & Sampson welcome and encourage feedback from our clients. We do not however enter into dialogue on public websites, but will investigate the issues raised in a professional and most importantly, confidential manner. Please refer to our website for the appropriate course of action.

5/5

Google

Will and Paul were exceptional. We had a buyer pull out quite far along and Will secured a new buyer at the same level within a week. Paul then was militant at driving the same which completed in 6 weeks. They were a delight to work with. Couldn't recommend enough and worth higher % compared to some other local agents. Thank you!

J · 5 October 2026

5/5

Google

recently bought my first two-bedroom flat in Gillingham, and everything went smoothly thanks to Symonds Sampson. From viewing the property to receiving the keys, they guided me every step of the way, negotiating with the seller, recommending a great solicitor and mortgage adviser, , and keeping me informed throughout. I’ll be getting the keys in a week, so excited! Thank you, Anabel.

William · 10 January 2026

Agent replied · 10 July 2026

Dear William, thank you for your kind words. You were a pleasure to work with and very courteous. Wishing you all the best in your new home, Anabel and all the Sturminster Newton team

5/5

Google

Anita Datta was our property manager and has helped us to feel safe, settler, and secure in our home. Anita has been responsive, helpful, and empathetic throughout our time with Stow Brothers. We're really pleased with the service, which is much better than what we've experienced in previous rentals in London.

Thomas · 21 April 2026

Agent replied · 22 April 2026

Thank you so much for your kind words Thomas. We're delighted to hear about your positive experience, and we’ll be sure to pass on your thanks to the team

5/5

Google

We recently moved into a new property that was let through Stow Brothers, and I must say they were wonderful. From the very beginning, our lettings advisor, Ryan, was fantastic. He guided us through the entire process, making even the most complicated parts feel simple and stress-free. Whether you're a landlord or a tenant, I couldn't recommend Stow Brothers highly enough. Their professionalism, support, and excellent customer service made the whole experience a positive one.

Lucy · 2 October 2026

Agent replied · 30 September 2026

Thank you so much for your wonderful review! We’re delighted to hear that Ryan made the process simple and stress-free, and that you found the whole team easy to reach throughout. We’ll be sure to pass your kind feedback on to him. Wishing you every happiness in your new home!

5/5

Google

Anita Datta has been great during our tenancy. Always very attentive and looks to solve any problems we have. She also always responds so quick and goes out of her way to make sure we are happy. Thank you!

Roxy · 24 June 2026

Agent replied · 25 June 2026

Thank you so much for your kind words Roxy. We are delighted to hear about your positive experience, and we willl be sure to pass on your thanks to Anita and the team

5/5

Google

Ryan Goullée has been fabulous at assisting us in finding and moving into our new home! Not only did he help us find the perfect property but his communication has been excellent and we have felt comfortable and supported from first viewing to signing our tenancy. Thanks Ryan!

Rebecca-Jo · 1 April 2026

Agent replied · 22 April 2026

Thank you for the lovely feedback, great to hear Ryan made the whole process feel smooth and well supported from start to finish. … More

5/5

Google

Kevin was really helpful in finding our flat. He took the time to understand what we were looking for and showed us suitable options. Communication was good throughout, and he made the process straightforward. We’re very happy with the place we found and appreciate his help.

Arran · 8 April 2026

Agent replied · 22 April 2026

Thank you for your kind review. Great to hear Kevin was able to find you the right place and make the process … More

5/5

Google

We had a great experience with The Stow Bros, after having dealt with some difficult estate agents in our previous tenancy, they were a breath of fresh air. Ryan Goullée and Sotiria were a pleasure to deal with; excellent communication, super friendly & helpful. Would highly recommend to anybody.

Dan · 10 March 2026

Agent replied · 7 May 2026

Thank you so much for your kind words. We’re really pleased to hear you had such a positive experience, and we’ll be sure to share your feedback with Ryan, Sotiria and the team.

5/5

Google

Kevin and Tanika at Stow Brothers Walthamstow were brilliant. They found me a tenants super quick and made the whole process completely painless. Everything was clearly explained from start to finish. After nearly 30 years in the rental game, these guys really stood out. Highly recommend.

Paul · 1 April 2026

Agent replied · 22 April 2026

Thank you for such a great review, especially given your experience in the industry, that means a lot. … More

5/5

Google

We had a great experience finding our new flat with Stow Brothers, the first flat we viewed went but they managed to find us another flat in the same building the following week! Smooth process, great communication and friendly service. Thank you Ryan!

Evie · 15 April 2026

Agent replied · 22 April 2026

Thank you so much for your lovely review! We’re delighted to hear you had such a great experience finding your new flat with us. … More

5/5

Google

A big shout out to my Property Manager Anita Datta who has been amazing since day 1. Really responsive and organised and sorted any issues I had. My initial experience wasn't great due to the flat not being cleaned properly on move in and left over furniture etc. But Anita really turned my experience around. So, thank you Anita!

Raheem · 29 November 2025

Agent replied · 29 May 2026

Thank you for your kind words! We're delighted to hear about your positive experience, and we’ll be sure to pass on your thanks to Anita.

5/5

Google

Been with stow brothers for a few years now and they are definitely the right choice for me they are fantastic and very easy to deal with a big shout out to Hanna Dewsnap for her easy to deal with professional help on all my matters and all the people working at the stow brothers thankyou

Danny · 24 December 2025

Agent replied · 24 March 2026

Thank you for taking the time to share this! We’re truly glad to hear you enjoyed your experience, and we’ll make sure your appreciation reaches the team.

5/5

Google

As a first time buyer, I've had a great experience with Stow Brothers. Mia Frances was very helpful and kind, and made sure everything went smoothly throughout the process. Thanks Mia!

Gg · 3 July 2026

Agent replied · 20 July 2026

Thank you for the lovely review! We’re so pleased Mia made your first buying experience smooth and enjoyable. We’ll be sure to pass your kind words on to her. Enjoy your new home!

5/5

Google

Stow Brothers were professional in every aspect of our recent purchase. Communication was excellent and efficient at every stage. Special thanks to Claudia, who kept us informed at every stage of the transaction and was thorough and conscientious at all times. I would highly recommend.

Susan · 17 March 2026

Agent replied · 24 March 2026

Thanks for the positive feedback Susan, I'm glad you had a good experience.

5/5

Google

An amazing experience with Stow Brothers in Walthamstow - a special mention to Kevin L. who was an incredible help for us from the start. He was super helpful with accommodating viewings for us that fitted around our …

Clair · 30 April 2026

Agent replied · 22 April 2026

Really appreciate you sharing this, great to hear you had such a positive experience with the Walthamstow team. … More

5/5

Google

First time letting out our house and Stow Brothers has just been so easy and professional to work with! Thank you Tanika and Kevin from the Walthamstow branch who were so brilliant with carrying out viewings, finding us perfect tenants …

Shaoai · 8 April 2026

Agent replied · 22 April 2026

Thank you for such a lovely review and for trusting us with your first letting experience. … More

5/5

Google

We worked with Ryan to set up our short-term rental and had a fantastic experience. As non-local residents, we needed someone we could truly trust, and he exceeded our expectations. He was incredibly helpful, professional, and always responsive to our questions. We highly recommend his services.

Mabel · 24 February 2026

Agent replied · 24 March 2026

Thank you so much for your kind review. It was a pleasure working with you and helping set up your short-term rental. We really appreciate your trust, especially being new to the area, and I’m glad we could make the process smooth and … More

5/5

Google

Ryan was a great help in securing us a brilliant flat. His communication was excellent. He kept us well informed throughout the process and we had our offer accepted within 48 hours and the contract signed within a couple of days after that. Would definitely recommend.

Sarah · 24 February 2026

Agent replied · 7 May 2026

Thank you so much for your kind words. We’re really pleased to hear Ryan was able to support you and keep everything moving smoothly, and we’ll be sure to share your feedback with him and the team.

1/5

Google

Ever wonder why your house isn’t selling? It will be down to the extremely poor attitude of one of their salesman. The way my partner was spoken to today when trying to book a viewing is absolutely disgusting!! She was spoken down to from the start of the call! Like you’re so great because you sell houses… well you’re not! You should be ashamed to speak to a female in that manor. My partner didn’t catch his name and nor was it even given. To say he will be there tomorrow morning and for us to drop everything to be there with no notice is bad enough but then when my partner said we can do the afternoon she was told ‘well I won’t be going back’. Finishing the conversation off by saying I wish I could do things when ever I want. Some of your customers have jobs too, we cannot just drop everything because you’re unwilling to keep a customer happy or even meet them halfway. We are now just left hanging, we can view it the next time he is willing to be there and he will contact us, didn’t even want to make an appointment.

Paul · 10 June 2026

Agent replied · 10 July 2026

Symonds & Sampson welcomes all client feedback and regrets when the service we provide does not meet expectations. We have spoken with your partner and offered additional advice, which we hope has been helpful. If you have any further queries, please do not hesitate to contact us again.

1/5

Google

I rented with Stow Brothers for three and a half years in Walthamstow. I would not recommend their Property Management service, largely because there is no service. Whenever we raised problems with the property, including a serious, systemic mould issue, a failed gas safety certificate and dangerous wiring, we were always given the run around. They take an exceedingly long time to respond and never provide updates. When they do send a contractor round, it takes the Property Manager so long to act on the recommendation that a second contractor then needs to be sent for an up-to-date quote, and so no work ever gets done. This may be partially the fault of the landlord for failing to respond in a timely manner, but the Property Manager's job is to ensure that both parties abide by the contract. The Stow Brothers never made any attempt to speed up the process of repairs and instead made it very clear through their actions that their priority was the financial benefit of the landlord and not the health and safety of their tenants. In desperation we were forced to report the landlord and Stow Brothers to both the Mayor of London's Rogue Landlord Scheme and the Waltham Forest Selective Property Licensing Team for breaching standards.

Shrub · 9 June 2026

Agent replied · 5 June 2026

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and disappointed to learn that you felt let down during your tenancy. Reading your comments is concerning, particularly as we always aim to provide our tenants with a high standard of service, support and communication throughout their time with us. We understand how frustrating and upsetting it can be when concerns relating to maintenance, safety or communication do not feel as though they are being resolved in the way you would expect. While we work closely with landlords and contractors to progress repairs and meet our obligations, we appreciate that this does not lessen the impact on you when issues remain unresolved or when communication falls short. We would genuinely welcome the opportunity to look into the concerns you have raised and gain a full understanding of your experience. If you are willing to do so, please contact our Property Management team at [propertymanagement@stowbrothers.com](mailto:propertymanagement@stowbrothers.com) with your property address and tenancy details. We will ensure the matter is reviewed carefully and thoroughly. Thank you again for bringing this to our attention. We value your feedback and appreciate the opportunity to learn from your experience, address any outstanding concerns and work towards a resolution.

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Questions about The Stow Brothers Walthamstow

How many reviews does The Stow Brothers Walthamstow have?

The Stow Brothers's London office has 1,561 reviews across 1 platform: 1,561 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is The Stow Brothers Walthamstow's rating?

The Stow Brothers Walthamstow is rated 4.8 out of 5 across all 1,561 reviews, and 4.8 out of 5 on Google from 1,561 reviews, checked 9 October 2026.

Has The Stow Brothers won any awards?

Yes. In The Trusted Agent 2026 awards: The Stow Brothers, London won Gold; The Stow Brothers, Highams Park won Trusted Agent.

Where is The Stow Brothers's London office?

The Stow Brothers Walthamstow, 236 Hoe Street, London E17 3AY.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.