Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a fantastic experience buying a flat with Taylor Gibbs. Charlotte B is persistent, organised and upbeat; an excellent communicator who was supportive and rational throughout a tricky sale process. She really drove the whole transaction forward. If you're looking for someone with their head screwed on who will keep things calm and knows their stuff, she's the EA for you. Big thanks to the TG team.
Alice · 26 March 2023
Agent replied · 28 May 2023
Thank you Alice for the great review, and for the high praise for Charlotte too. Glad we could assist in securing your new home.
★★★★★ 5/5
TrustpilotExcellent
Charlotte at Taylor Gibbs went over and above any estate agents would possibly go to make the sale of a very complex sale happen . The flat had been taken over by liquidators half way through the sale process. Whilst the solicitor advised on halting the sale due to multi layers of issues, if it wasn’t for Charlotte, we would’ve given up.
Minoo · 7 March 2025
★★★★★ 5/5
GoogleTaylor Gibbs expertly handled the sale of our property, which had a great offer accepted within days of TG putting it on the market. We joined quite a long pre-existing chain which was pushing for completion and Taylor Gibbs managed the process and communications smoothly and efficiently so that we were able to complete with minimal issues, to our preferred timeline. Would absolutely work with again!
Lauren · 26 March 2023
Agent replied · 28 May 2023
Hi Lauren, Glad you had a good experience with us managing the sale of your property. Thank you for leaving a great review, much appreciated and hope you are all settled in your new home.
★★★★★ 5/5
GoogleI could not be more grateful to Charlotte Bourne and her team in Highgate. Charlotte is an absolute breath of fresh air. She knows the property market, is a total straight shooter and really importantly, delivers! Buying and selling homes can be a fraught process and she is the grown up to guide you through, which she does with enormous amounts of common sense and a good dollop of humour!
Tamara · 29 May 2019
★★★★★ 5/5
GoogleHi, Taylor Gibbs sold my flat very fast and the price obtained was perfectly in line with my intention, thus i do suggest them in case of need.
Antonio · 28 February 2025
Agent replied · 26 March 2026
Thank you Antonio. We appreciate your review.
★★★★★ 5/5
GoogleJoe, and the Taylor Gibbs team, are fantastic property managers. If ever there was an issue, they were on it quickly and efficiently. If I ever have a property in their catchment to manage, I’d be delighted to know the level of service they’d give my tenants.
Gideon · 26 March 2024
Agent replied · 26 November 2023
Thank you for the excellent feedback Gideon. The property management team strive to provide a high level of service so your kind words are much appreciated. Best wishes from all of us at Taylor Gibbs.
★★★★★ 5/5
GoogleVery pleased with the service. Miles Ponder went the extra mile.
Paul · 26 March 2023
Agent replied · 28 May 2023
Thank you Paul, glad to hear your pleased, Miles always does go above and beyond!
★★★★★ 5/5
GoogleExcellent service from Taylor Gibbs from the rental, management and then sales teams. Being based locally made such a big difference to the rental with their local knowledge of the area, compared to another company I had used who tried to …
Simon · 22 April 2024
Agent replied · 1 January 2024
Thank you Simon for the great review. It has been a pleasure letting & managing your property and seeing it through to its recent sale.
★★★★★ 5/5
GoogleHighly proactive and efficient. Charlotte and Miles were a pleasure to work with - and they handled our sale with skill and patience. We never had to chase for anything and they provided a really first class service. We have no hesitation in recommending them most highly.
Martin · 26 March 2022
★★★★★ 5/5
GoogleWe loved dealing with Charlotte for the purchase of our first flat. She was responsive, approachable, and very professional throughout the entire process. Definitely the best estate agent experience we've ever had, and can't recommend Taylor Gibbs enough!
Ingrid · 26 March 2024
Agent replied · 1 August 2023
Thank you for the glowing review Ingrid. Charlotte does go the extra mile.
Good Luck in your new home.
★★★★★ 5/5
GoogleWe had been with Taylor gibbs for 8 years and were very happy with their service. The staff were always kind, professional and prompt in responses. Highly recommend this independent estate agency in North London.
Xianghua · 26 March 2024
Agent replied · 29 August 2023
Hello Xianghua, We will miss you as you were always a pleasure to deal with. Thank you for kind words and wishing you the best of luck with your move abroad.
★★★★★ 5/5
GoogleMy experience with Taylor Gibbs was excellent. The whole team is not only pleasant and professional, but also very capable and effective. Miles Ponder in particular, who handled the sale of my flat, which was beset with delays, kept driving …
Cris · 22 April 2025
★★★★★ 5/5
FacebookWhen I found my dream home I needed to sell my flat in N6 quickly to secure my purchase.
Charlotte found a buyer for my flat in 7 days, at full asking price.
Charlotte was friendly, helpful and made sure my sale went through without a hitch.
I couldn't recommend the Taylor Gibbs team highly enough!
Charlotte · 10 March 2017
★★★★★ 5/5
GoogleTaylor Gibbs' team is made up of wonderful, efficient and kind people. From the beginning right up to the end of our tenancy they were responsive and attentive to any qualm we had. If you're in North London, these are the people you want to rent from! Thanks again for everything.
Emma · 30 September 2022
Agent replied · 28 May 2023
Dear Emma, thank you for the high praise, you were a pleasure a deal with, good luck in your new home.
★★★★★ 5/5
GoogleMost reliable and friendly agency I had ever experience with.
Monika · 26 January 2026
★★★★★ 5/5
GoogleWe went through a number of estate agents to support our sale of a tricky leasehold property, and Taylor Gibbs by far were the best we came across. Calm, professional, responsive and always with our best interests at heart. Miles and Charlotte did a great job and would high recommend. Thanks again.
Daniel · 26 March 2022
Agent replied · 28 May 2023
Thank you Daniel - keep spreading the word
★★★★★ 5/5
GoogleMiles was a pleasure to deal with on the sale of my flat. He was very knowledgeable about the state of the local market which was helpful and informative. I found Miles to be very responsive, professional and polite as the sale process …
Catherine · 26 March 2020
★★★★★ 5/5
GoogleBy far the best estate agent I've dealt with. Charlotte is a force of nature; very quick and on the ball, and a great negotiator between solicitors. I've used TG for two sales and I don't have any complaints, I've nothing but praise. Rock On Taylor Gibbs!
Helen · 29 May 2018
★★★★★ 5/5
GoogleTaylor Gibbs were wonderful when purchasing a first-time flat, easy to talk to, reliable and mines of information. Our agent Miles was dependable and friendly for the duration of our (for reasons beyond their control) long process. We couldn't have asked for anybody better! Thank you.
Holly · 29 May 2017
★★★★★ 5/5
GoogleThank you to Charlotte and her team. I didn't know it would be so easy to rent a flat ! She guided me through all the paperwork and gave me keys to a clean and tidy home. All that with a constant smile and much patience.
Mary · 29 May 2017
★★★★★ 5/5
GoogleWe have just rented our second property from Taylor Gibbs and they are amazing! The whole team made the whole process stress-free and went above and beyond in their service. Great communication and I would highly recommend them!
Emily · 26 March 2023
Agent replied · 28 May 2023
Thank you Emily, Glad to help on both occasions and pleased to hear you are enjoying your new home.
★★★★★ 5/5
GoogleCharlotte Bourne is a force to reckoned with. The only Lettings Agent to answer the phone on a Saturday morning, she was round within hours to view the property and had a tenant viewing lined up within 48hrs - which she closed. Job done. Brilliant.
Ollyswanton · 29 May 2017
★★★★★ 5/5
GoogleAn amazingly easy process from start to finish. I dealt specificity with John and he couldn’t have been nicer. Really looking forward to moving into our new flat and will be using John and the team for any future moves!
Gary · 26 March 2020
★★★★★ 5/5
GoogleBy far the best estate agents in Highgate! We were tenants in a property they managed and always found them super friendly and quick to respond to any questions or problems we had. Would definitely recommend!
Sophie · 26 March 2023
Agent replied · 28 May 2023
Thank you Sophie, it was a pleasure - good luck in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
