Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTaylor Gibbs were absolutely fantastic in helping me to sell my property. It was a complicated sale, negotiated at the height of the first lockdown when everything took forever. Miles Ponder was particularly good at helping me through the complexities of selling a property from beginning to end, which he did with competence, patience, good humour and real attention to detail. Cannot recommend these guys highly enough!
Musopaul · 26 March 2022
Agent replied · 28 May 2023
Thanks for the high praise, Miles in particular was pleased to hear you had a great experience with us.
★★★★★ 5/5
GoogleKind, professional and responsive real estate agent during a stressful time finding a rental in North London. With such a difficult rental market for renters right now, they went out of their way to make me feel at ease throughout the process. End result: found a lovely flat to rent in my favorite part of London. Thank you Miles, Charlotte and Joe!
Nicolas · 28 May 2022
Agent replied · 28 May 2023
Thank you Nick, happy to hear your pleased and settling into the property. It was a pleasure helping you with your quick move in!
★★★★★ 5/5
GoogleThe Taylor Gibbs team is experienced and professional. As American expats, we needed extra guidance. They helped us with our rental, navigated us through the market during the pandemic and eventually found us the perfect place to purchase. Charlotte, Miles, Joe and Sarah went above and beyond for us and we're very grateful.
Elizabeth · 26 March 2023
Agent replied · 28 May 2023
Delighted to help you Elizabeth. Thank you for the kind words, glad to hear we helped guide you through the both the rental & sales process successfully. Hope you are settled in your new home. Best wishes from all at TG.
★★★★★ 5/5
GoogleVery professional, well organised and easy to communicate with estate agents. Charlotte has been absolutely amazing, approachable, supportive and kind and has helped me so much, from arranging a viewing slot that suited my work schedule, to a smooth and stress free move to my lovely new North London flat. Thank you!
Maria · 26 March 2023
Agent replied · 28 May 2023
Welcome back to North London Maria. It was a pleasure assisting you in finding your new home. Happy to hear we made the process a stress free one.
★★★★★ 5/5
GoogleReally positive experience selling our flat. Charlotte was simply magnificent - she went above and beyond during the conveyancing process, was very professional and was truly a delight to deal with. We are so grateful to her!
Angela · 26 March 2024
Agent replied · 24 August 2024
Dear Angela, Thank you for leaving us a great review and high praise for Charlotte, she always goes the extra mile.
★★★★★ 5/5
GoogleI was referred Paul Bent who oversees the Prime London area, I needed mortgage advice and was open to areas. He spent quality time with me and referred me to his Kennington and London Bridge, Marylebone, St John’s Wood and Sloane Square offices. All provided warm high level service that was advisory and not pushy, great experience.
Emmanuel · 25 March 2026
★★★★★ 5/5
GoogleCharlotte and Miles at Taylor Gibbs Highgate are the best!! I used them for both buying and selling my flat in Highgate. They were so responsive with great advice and a joy to work with! Thank you both for making it a smooth process!!
Debra · 31 August 2025
Agent replied · 29 December 2025
Thank you Debra.
★★★★★ 5/5
GoogleMy experience with Charlotte Bourne was amazing. She was extremely supportive throughout the sale process and showed lots of patience. She accelerated everything by being in touch with both parties and always very responsive and available. Very grateful for that! Marie P & Victorio D
Victorio · 26 March 2023
Agent replied · 28 May 2023
Thank you Marie & Victorio. We hope you will be very happy in your new home.
★★★★★ 5/5
GoogleWe are very satisfied with Taylor Gibbs! Miles, Charlotte and the team did a great job, we swiftly found a proper flat to rent. Everyone was very responsive, a huge contrast with some other agencies we met in nearby boroughs. Best ever experience!
Grigory · 26 March 2023
Agent replied · 28 May 2023
It was a pleasure assisting you in finding your new home, thank you for the great review.
★★★★★ 5/5
GoogleAs a uniquely local and independent agency, Taylor Gibbs are part and parcel of Highgate community and life, that puts them miles ahead of many other players in the local scene. We were presented with Taylor Gibbs team when buying our property 12 years ago, to our best satisfaction, and unsurprisingly, we selected their brilliant team for our sale right now. Miles, Charlotte, and Zia are top notch and make it really happen for you.
Anna · 26 March 2024
Agent replied · 1 October 2023
Thank you so much Anna for the great review. It was a pleasure to assist you both with your purchase all those years ago and your recent sale.
★★★★★ 5/5
GoogleCharlotte Bourne, TG team and contractors - I absolutely love these guys to bits. Having rented a property through them to having them manage our property, I can’t shout out loud enough. They are super responsive, helpful, supportive and above all, professional and fair. Thank you for being so amazing!
Claire · 26 March 2025
Agent replied · 24 October 2024
Thank you Claire, we have so enjoyed assisting you firstly as a tenant and more recently as a Landlord. We appreciate the great review.
★★★★★ 5/5
GoogleWe bought our first home through Taylor Gibbs and having just sold that property five years on also through Taylor Gibbs I can honestly say the entire team and Miles in particular made life easy especially when much of the process is out of …
Alexander · 22 April 2025
Agent replied · 24 August 2024
Hello Alex,
Thank you for the glowing review with high praise for Miles. It was a pleasure to assist you with both the purchase and sale of your home.
Wishing you all the best with your new move.
★★★★★ 5/5
GoogleAbsolutely excellent service from Taylor Gibbs over the last few years, first as the letting agent for our house when we moved abroad, and then handling the sale when we decided not to return to London. Extremely efficient, friendly and organised at every stage, and they found us first the ideal tenant and then secured a very smooth sale, in both cases almost immediately. Thank you!
Victoria · 26 May 2024
Agent replied · 24 August 2024
Thank you Victoria for the review. It has been a pleasure working with you on letting and the recent sale of your home. We will miss you as a valued client.
★★★★★ 5/5
GoogleAmazing estate agents with a professional, can-do approach to everything. I have lived in one of their properties for three years and I have never once been left waiting for a problem to be solved and it has always been done with the highest efficiency and professionalism. Can't praise Taylor Gibbs enough and the team that work with them! A particular thank you to Joe for being such a positive point of contact at all times☺️
Shannon · 26 March 2022
★★★★★ 5/5
GoogleThe team at Taylor Gibbs have a wonderful, and seemingly rare, combination of being both highly professional and very ‘real’. From day one of us putting the property on the market they’ve worked relentlessly on not only getting an offer, but on all the work that follows. With Charlotte’s local knowledge, connections and willingness to jump on the phone and get things done, obstacles that came up were navigated through effectively and efficiently. Till the moment of exchange they worked tirelessly, which was hugely appreciated.
P.s. we absolutely loved the interactive virtual reality tour created for our property; perfect for the lockdown period
Couldn’t recommend Charlotte, Miles and the rest of the team any more!
Adam · 26 March 2021
★★★★★ 5/5
GoogleIn an industry so often marred by horror stories, the small team at Taylor Gibbs are an absolute miracle.
The initial viewings and lettings process was carried out by the extremely affable John. I had some personal issues to deal with during this stage that complicated matters, but John was always patient and understanding. I cannot stress hard enough how he helped make a difficult situation far more manageable.
During the tenancy itself, the property management team of Joe, Suzan, and Holly were always friendly and quick to acknowledge any issues that arose. There were of course some complications, but those owed more to the landlord (who'll always be luck of the draw no matter where you go) rather than the Taylor Gibbs team.
All in all, an extremely pleasurable 8 months in Highgate! I was quite bummed it had to end, but whoever takes my place will be assured a fantastic group of people to help them with their property needs!
Adib · 26 March 2021
★★★★★ 5/5
GoogleThe agents at Taylor Gibbs helped us move homes during the pandemic, and they were the nicest agents we have ever come across (thank you Miles and John!). Very friendly and helpful throughout, they made everything hassle free, and made the painful process of going through the paperwork a lot easier. They had a few very nice flats available and we got the one we really liked. We've been very happy with their service, and would recommend them to anyone.
Roman · 26 March 2021
★★★★★ 5/5
GoogleI just left a rental in Highgate where Taylor Gibbs was the agent. Excellent service throughout and Jordan on the property management side was terrific in completing the tenancy.
David · 31 August 2025
Agent replied · 29 December 2025
Thank you David
★★★★★ 5/5
GoogleWhat could have been an extremely stressful situation was handled with such care by Charlotte and Miles. We are beyond happy in our new home and couldn’t have had such a smooth transition without their help and guidance.
Jade · 26 February 2026
★★★★★ 5/5
GoogleWe dealt with Taylor Gibbs during our recent search for a rental property in the Highgate / East Finchley area. Of the 10+ letting companies we had direct contact with, we would definitely recommend Taylor Gibbs
In particular we would like to mention our agent John O’Reilly. He was by far the most proactive, professional, friendly, courteous and engaged of all the agents we met during our search. At all times we felt that John was really on our side, and willing to go the extra distance to help. Many thanks again John.
Tim · 26 March 2020
★★★★★ 5/5
GoogleAfter a previous negative experience with an agency I was a bit sceptic about finding a flat with another one but decided to give it a go. Ben Freeden was very helpful, diligent and mindful of our needs and 7 months later we live very happy in the flat that we rent managed by them. We have also worked with Charlotte, Holly and Joe for maintenance/miscellaneous issues and the same standard applies to all. Hopefully we get to live in the flat for many years to come.
Grettel · 29 May 2019
★★★★★ 5/5
GoogleTaylor Gibbs and in particular Charlotte Bourne were amazing in helping us find and buy our first home! From day one Charlotte really went above and beyond helping us at each stage of the process, particuarly once our offer had been accepted.. often coming back with updates on where we were at in the process before the solicitor!
They made the process less stressful and offered a level of support I really wouldn't expect from an Estate Agents. Would highly highly recommend.
Sarah · 29 May 2018
★★★★★ 5/5
GoogleAfter moving to seven different rentals in North London, I’m genuinely sad that you won’t be our estate agents any more, this is the first time I’ve ever felt like my estate agent has my back as well as the landlord’s and I have really appreciated the difference that can be made when I can live with that peace of mind. Thank you so much - especially to Joe (who is excellent and has let me send him cat pictures) and Charlotte (who is a solid gold legend of an agent).
Lea · 26 March 2022
Agent replied · 28 May 2023
Hi Lea, Thank you for the amazing review, we will miss you too.
★★★★★ 5/5
GoogleWe've been so pleased with our experience. The whole process was extremely smooth and executed professionally. Shout out to Charlotte who was straight to the point, professional, and pleasant throughout.
Ali · 26 March 2022
Agent replied · 28 May 2023
Thank you Ali, glad you had a great experience with us.
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