5/5
GoogleRos our Customer Manager has been fantastic, always very responsive, chases anything up for us if needed and always keeping us updated.
Trusted Agent profile · London
Verified
Streets Ahead London reviews
★★★★★
1,763 reviews across 2 platforms
4 - 6 Westow Street, Crystal Palace, London, SE19 3AH
Part of Streets Ahead, see every office.
Streets Ahead's office in London, at 4 - 6 Westow Street, is rated 4.7 out of 5 across 1,763 reviews on two platforms, including 1,479 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleGreat experience Will recommend to anyone Special mention to Greg Thank you
1/5
GoogleRubbish like any british letting agency. The process is always the same: 1) Advertise an overpriced "ruin" known as room or flat nowadays though edited pictures to make it look better than it is. 2)During the viewing dont forget to lie and conceal important information from the tenant. Remember they dont give a damn about you, they just want your money. 3) After the contract is secured make sure to ask for a couple of months rent in advance as a deposit. Yes people renting nowadays dont want a roof on their head. Deep down they want to vandalize your property. You got us!!! 4) Should any issues arise make sure to take a couple of weeks to reply. In the event that someone insists about a repair in the rented "ruin" make sure to use your super powers! SECTION 21 EVICTION notice. Why? Because you dared to ask for some decency in your "ruin". NOPE. You dont matter my friend. But your pocket does. 5)Make sure to deliver the final blow! Keep the whole deposit by blaming the tenant for everything that is wrong inside the "ruin". After all it your reward for your "hard work". 6) Last step. While the tenant is trying to move out make sure to harass them and stress them as much as possible. Once they are out of the "ruin" re- advertise the "ruin" BUT dont forget to list at least 200£ more expensive. After all the more its "value" increases so do the chances for it to collapse. BRAVO!
5/5
GoogleFantastic Lettings agent! Always keeping us up to date and compliant on all our properties. They are very organised and always offer the best advice! Highly recommend!
Agent replied · 21 May 2026
Thank you Amrik. Nice that our hard working staff are appreciated
5/5
GoogleHad a good experience buying a property through ewe move, all the staff including director's was so lovely and so helpful the whole way through the process and took alot of stress away, thank you again!
Agent replied · 1 July 2026
Hi Molly, thank you for your lovely review! We're so pleased to have been able to help you purchase your first home in time for Christmas! We wish you many happy years in the property! Best wishes, Suzy, Damien, Daryl & Sian
1/5
GoogleWorst customer service of any estate agent I have used, had a viewing booked yesterday, waited for 10 mins past the arranged time and no body turned up, called the office and they said the property was now under offer but just didn’t bother …
Agent replied · 3 June 2025
Dear Lee, Thank you for your review and sorry to hear on this occasion the service you … More
5/5
GoogleGreg and Trudy were such a huge help! They always replied so quickly and were on top of everything, making sure all the communication and coordination went smoothly.Grateful for their help!
5/5
GoogleExceptional professional service given by Martin & Stela at Bonds with excellent communication & updates - would highly recommend using & will use again.
Agent replied · 6 June 2026
Thank you so much for your kind review. We’re delighted to hear that you received exceptional service from Martin and Stela, and that their communication and regular updates made a positive difference. Your recommendation means a great deal to us, and we’d be very happy to assist you again in the future.
5/5
GoogleBonds recently sold our house. I must say the service they provided was brilliant, nice to know customer service is not dead! They kept us updated all the way (as well as our buyers) through anxious times, a big thank you to Nick & the team at Bonds, Danbury.
Agent replied · 6 June 2026
Dear Lorraine, Many thanks for your lovely review and 5 star rating. The team and I were delighted to read your kind words this morning and we are delighted you were so pleased with how everything was dealt with. Kind Regards Steve Wiggins, Director
5/5
GoogleHi, Janice Freeman showed me round 3 properties today, she was so kind and helpful. I'm so pleased my 1st time looking at properties to rent was with someone like her. Thanks Janice. ✨
5/5
GoogleHad a wonderful experience with DC Lane! Oscar, Victor and Helen helped me throughout the sale- especially with my first time buyer nerves! Such a supportive team, and I couldn’t have asked for more with my first purchase. When I go through the process again I will be coming to back to them without any hesitation. Thank you all :)
5/5
GoogleDean made the search for a new home really straightforward and was great to liaise with during the whole process. Never had such a stress free move. Thanks so much!
5/5
GoogleI have used Possible for 2 house sales and would use again without hesitation if I ever need to sell another house. The friendly knowledgeable team are great to work with thanks again for another great experience
Agent replied · 9 July 2026
Hi, Morag. Thank you so much for rating your experience with us so highly!
5/5
Google⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10,000 stars!) I acted for the seller, and the file was with Jo Hardcastle. Jo is absolutely the best, he made the case so much easier to progress and kept everything moving smoothly. I truly hope we get to work together on another file again. Outstanding professionalism and collaboration!
5/5
GoogleI was abroad and looking for a flat in London to move from and the team was so efficient and helpful. Very stress free and super professional. Would recommend to anyone! Thank you Olivia for all your help!
5/5
GoogleNacima was excellent! She helped me over and beyond.
5/5
GoogleFirst rate team and made the search and buying process very easy with help given all along the way. A particular shout out and thanks to Hannah in the main!
5/5
GoogleVery efficient / great communications, Matt has been really helpful and also Pippa making sure the photos were showing the best areas of the property thank to all the team
5/5
GoogleCannot thank the whole team for dealing with our selling of house and the whole process to make a difficult process as smooth as possible. Everyone has been so friendly and worked so hard we really appreciate it. …
Agent replied · 14 May 2026
Thank you so much for your kind words. Selling a home can be stressful, so it means a great deal to hear that the team helped make the process smooth for you. Amber I can tell you was over the moon to know her hard work made such a … More
5/5
GoogleI had an excellent service from ade he was very professional and polite , making my renting journey very easy thank you very much.
Agent replied · 13 April 2026
Dear Alieu, Thank you so much for your kind review. We are delighted to hear that you received such excellent service from Ade. It is wonderful to know that his professionalism and polite approach helped make your renting journey so easy. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely feedback to Ade. Thank you again for choosing Streets Ahead. Kind regards, Zoe Streets Ahead
5/5
GoogleVery helpful, have worked with Pamela for many years now. Highly recommend
5/5
GoogleExcellent communication through all stages of the process from valuation to viewing bookings to sale progression. Thanks for making a usually difficult process much more straightforward
Agent replied · 6 July 2026
Thank you Graeme for taking the time to leave us this review :)
5/5
GoogleI recently had an excellent experience with Will. From the moment I reached out, he was incredibly professional and attentive to my needs. He took the time to understand what I was looking for and provided me with a selection of properties …
Agent replied · 7 May 2026
Dear Paula, Thank you for leaving us a 5* review! … More
5/5
GoogleHighly recommend Mark who sold our Aberdeen City centre flat recently. The service he provided was second to none. Mark is user friendly, professional and his knowledge of the Aberdeen housing …
Agent replied · 26 May 2026
Thanks for awarding us 5 stars, we appreciate you taking time out of your day to review our business Liz.
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