Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleFantastic experience with the Possible team. They took over from another agent and the proactive approach and great communication was evident from the start. Kept me in the loop on everything and were always approachable with any questions. Made selling so much less stressful. Thank you for all your help.
Marcus Β· 9 February 2026
Agent replied Β· 9 July 2026
Thank you very much for this, Marcus. We are all so happy that you are finally on the move now and thank you for giving us the chance to help you with the sale. You were always a pleasure to deal with!
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5/5
GoogleExcellent service, they helped us through a lengthy purchase on our first property! Jo Hardcastle was especially helpful!
Mark Β· 12 September 2025
Agent replied Β· 12 May 2026
Thanks Mark for the positive review!
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5/5
GoogleA first class business run by an excellent team who are always ready to help and have excellent communication abilities.Any problems get solved straight away.Have been with L&A for several years now as a landlord and I would highly recomnend them.
Brummie Β· 21 April 2026
Agent replied Β· 21 May 2026
Thanks for taking the time to record your thoughts. Great for the staff to feel appreciated π β¦
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5/5
GoogleTeddy has been fantastic when I have needed anything and renting with MS has been an easy experience.
Robyn Β· 11 September 2025
Agent replied Β· 11 June 2026
Thanks Robyn, glad we could helpπ β¦
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5/5
GoogleWe had an excellent experience working with Jibran throughout our purchase. He was always polite, helpful and proactive, keeping us informed and responding promptly to any questions we had. His professionalism and support made the process much smoother and less stressful. We are very grateful for all his assistance and would happily recommend him to anyone buying or selling a property.
Alex Β· 17 July 2026
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5/5
GoogleI have dealt with Brockenhurst for many years and I have always found them to be very friendly, helpful and professional. Highly recommended.
Andy Β· 14 July 2025
Agent replied Β· 14 July 2026
Thank you for your kind words and ongoing support over the years. We're so pleased to hear you've consistently found our team friendly, helpful, and professional.
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5/5
GoogleI had a very good experience with this letting agency! Darren was a fantastic agent, going over, above and beyond to not only help me secure a property but also settle in hassle-free. It was almost like I was dealing with someone Iβd known for years; professional and personable service π β¦
Daisy Β· 21 May 2024
Agent replied Β· 21 May 2026
Thanks for taking the time to review us and itβs great that Darren is aware that his efforts are appreciated!
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5/5
GoogleSolutions focussed and very responsive- William went the extra mile to accommodate our special requests and changing needs with dedication and creativity. Thank you William
Vanessa Β· 13 June 2025
Agent replied Β· 13 June 2026
Hi Vanessa, Thank you for this kind review!
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5/5
GoogleJust wanted to thank Jenny for keeping my rentals in safe hands, you have honestly been amazing! Thanks again Zoe Ferris
Zoe Β· 11 May 2026
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5/5
GoogleI rent a property, that DC lane manage. Since they have taken over the tenancy they have been really helpful and have listened to all the requests that's have been put forward about repairs required in the property. I have waiting years for new windows and carpets and finally they have made this happen, and made our house feel like a home.
Amy Β· 26 June 2026
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5/5
GoogleThank you Alex for sorting out all the repairs work for me. Youβre always so helpful.
Ifrah Β· 11 September 2025
Agent replied Β· 11 June 2026
Thanks Ifrah!
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5/5
GoogleGetting the best out of the best properties have always been their priority.Their courtesy to customers is top- notch especially with Ade. Ade has a very good listening ears and speedily gives feedback to your needs, urgency and questions. He is really an asset to the company.
Dada Β· 13 February 2026
Agent replied Β· 13 April 2026
Dear Dada,
Thank you so much for your wonderful feedback!
Weβre thrilled to hear that youβve had such a positive experience with Ade. Listening carefully, providing prompt feedback, and ensuring our clients get the best from the best properties are exactly what we strive for at Streets Ahead.
Ade is indeed a valued member of our team, and weβll be sure to pass on your kind words to him. Itβs fantastic to know his dedication and attentiveness made such a difference for you.
Thank you again for choosing Streets Ahead. We truly appreciate your support.
Kind regards,
Zoe
Streets Ahead
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5/5
GoogleMadisons are true professionals. Their service is first class . They did a superb job selling our apt . The team are all extremely helpful . I wouldnβt hesitate to use them again .
Anne Β· 27 May 2026
Agent replied Β· 10 June 2026
Dear Anne Louise,
Thank you so much for sharing your experience of selling your apartment in Tunbridge Wells with Maddisons. We are thrilled that you have been so delighted and we have really enjoyed working with you. Your kind words mean so much and we look forward to working with you again in the future.
Many thanks from all at Maddisons.
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5/5
GoogleI just moved into my new room thanks to Kingshill Agents , they were very efficient, responsive, and friendly throughout the whole process.
Special thanks to Steven Cotterell for his excellent support and clear communication. Everything went smoothly from start to finish. Highly recommended!
W.S.B Β· 18 October 2025
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5/5
GoogleRyan was fantastic from start to finish. He went above and beyond to guide us through the entire home-buying process, always keeping us informed and supported. We couldnβt be happier with the service and highly recommend him!
Mark Β· 23 December 2025
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5/5
GoogleThese guys are an A star service. They go above and beyond and they really do know how to look after their landlords and their tenants. Bill in the Norwood Junction branch is fantastic at what he does. Both friendly and personable, Bill is β¦
Laura Β· 8 October 2025
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5/5
GoogleExcellent service from start to finish! The team were professional, responsive and always willing to help with any questions during the purchase of our bungalow. The process was smooth and well managed throughout. Many thanks for all your help, we would happily recommend.
TRACY Β· 6 March 2026
Agent replied Β· 6 June 2026
Hi Tracy
Thank you so much for your kind review.
Weβre delighted to hear that you had such a positive experience purchasing your bungalow and that the process felt smooth and well managed from start to finish.
Itβs great to know the teamβs professionalism and communication made a difference along the way. We truly appreciate your recommendation and wish you every happiness in your new home.
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5/5
GoogleGreat communication throughout the process. Very friendly team a massive thanks to Kirsty, Kyle and Ciara who made the process very easy for our first property.
Tom Β· 12 May 2025
Agent replied Β· 12 May 2026
Thank you for your 5 star review, we really appreciate it.
From all at HKL!
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5/5
GoogleThank you to Emmy, Jo and Tracey for helping us to sell our house and buy our new home. They were always on the end of the phone with any questions and advice which was invaluable during the process. Having never sold a house before I was pretty clueless but they were there every step of the way.
Grace Β· 12 May 2025
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5/5
GoogleBrilliant service from Rhia, who went out of her way to help us find exactly what we wanted and got us in first to view. Friendly and professional throughout, always keeping me updated and answering any questions! I really recommend working with Rhia if you can!
Olivia Β· 13 February 2026
Agent replied Β· 13 April 2026
Dear Olivia,
Thank you so much for your fantastic 5-star review! Weβre thrilled to hear that Rhia provided such friendly, professional, and attentive support throughout your property search. Itβs wonderful to know she went out of her way to help and kept you informed every step of the way. Weβll be sure to pass on your kind words - Rhia will be delighted! Thank you for choosing Streets Ahead and for your recommendation.
Kind regards,
Zoe
Streets Ahead
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5/5
GoogleA complex system which is simple to navigate. Lettings marketing and Property Management/accounting systems are comprehensive, which is crucial when managing over 750 properties. Our Account Manager Alessio is consistently responsive and knowledgeable.
Dawn Β· 19 January 2026
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1/5
GoogleWorst tenancy experience Iβve had. They withheld our deposit with fake charges like wallpaper, oven cleaning, and paintwork, even though these were not our fault. No proper TDS protection certificate was provided and they failed to share the full inventory with photos. Everything felt misleading and unprofessional. Tenants deserve honesty and fair treatment, sadly this agency gave us neither.
Anupama Β· 9 October 2025
Agent replied Β· 13 April 2026
Dear Anupama Dev,
Thank you for leaving us a review.
We are sorry to hear you are disappointed with the service received. Please could you send us more information to clientcare@streetsahead.info and we will investigate this further.
Kind regards,
Zoe
Streets Ahead
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5/5
GoogleWe recently let our house out in St Margarets with F&C. Leah was absolutely amazing to work with. She was professional, honest, proactive and helpful and went above and beyond to find us the perfect tenants for our home. We cannot recommend Leah or the service she provided highly enough. She is a total superstar and a breath of fresh air, making something that was initially very stressful for us due to tight timings, into a really smooth and straightforward process. If you are looking for a trustworthy, tenacious agent to work with who will guide you through the process from beginning to end, then Leah is your woman.
Sarah Β· 15 June 2024
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5/5
GoogleI dealt with Leah Smith and at first I was a bit dubious as to how an independent agent will work but I have to say from all the agents I have spoken to, Leahβs advice, knowledge and care that she took to help me and my family find a property was above and beyond any high street agent I have dealt with.
It was an absolute pleasure to work with her and I have already recommended her to my friends and family as the service provided was truly exceptional.
Thank you Leah, you are a massive asset to your organisation.
Keep up the good work ππ½
Abdul Β· 15 June 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.