Trusted Agent profile · London
Verified
★★★★★
1,468 reviews across 4 platforms
25 High Street, London, SE25 6EZ
Part of Streets Ahead, see every office.
Streets Ahead's office in London, at 25 High Street, is rated 4.6 out of 5 across 1,468 reviews on four platforms, including 294 Google reviews rated 4.6.
294
Reviews on Google
This office
226
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
946
Reviews on Trustpilot
Business-wide
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Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotStreets Ahead negatively impacting Vulnerable Children
Streets Ahead is negatively impacting a family with vulnerable children by refusing to return a deposit fee after we failed our renting checks. They’ve stopped answering emails and phone calls which has lead to me making formal complaints with the appropriate authorities. They’ve stopped answering are acting unethically and illegally. Do not recommend.
5/5
GoogleIt was a pleasure to deal with and meet Rhia Evelyn in my search for rental accommodation. She was extremely polite and professional at all times. I wish her all the best as she goes forward.
Dear Patrick, Thank you for your kind review. We’re delighted to hear that you had such a positive experience with Rhia Evelyn during your search for rental accommodation. Her polite and professional approach is something we value greatly, and your feedback means a lot to her and the whole team. Thank you for taking the time to share your experience, and we wish you all the very best moving forward. Kind regards, Zoe Streets Ahead
5/5
GoogleI had such an incredible experience renting my first property! The genuineness, great communication and just general support of Enzo and Bill made everything so much easier and less stressful. You only get the best with Streets Ahead. Especially South Norwood branch! 100% recommend. God richly bless you!
5/5
TrustpilotGreat experience from Raulay on my…
Great experience from Raulay on my rental search. She kept me informed throughout and although my initial viewing was not quite right for me she's been proactive in engaging with other landlords in similar areas to see if they can accommodate my requirements.
5/5
TrustpilotAibha
Aibha was really helpful and her communication throughout was very impressive!
5/5
TrustpilotI had a really good experience
I had a really good experience , and I’d especially like to highlight Adem for his excellent service. He was professional, friendly, and extremely efficient throughout the process. From my initial enquiry about the apartment , he responded very quickly and was able to arrange a viewing without any delays, which made everything much smoother and less stressful.
5/5
TrustpilotAdam is very great of helping client
This company is very great of helping they clients to find good place wher we call home one of the staff who name is adam i heard a lots of clients saying how helpfull he is and i prove it myself
5/5
GoogleI have a good experience with Ade, he makes my renting easier he gives responses on time, even during his off days, and his so patient with me, never regretted renting with them thank you
Dear Sodiq, Thank you for your lovely feedback. We are really pleased to hear about your positive experience with Ade and how he helped make your renting process easier. His patience, dedication, and willingness to go the extra mile, even during his time off, are qualities we truly value. We are so glad you are happy renting with Streets Ahead, and thank you for choosing us. We are always here if you need anything 😊 Kind regards, Zoe Streets Ahead
5/5
TrustpilotIt was a very smooth and seamless
It was a very smooth and straightforward experience, from inquiring, to viewing to moving. Very pleasant experience. The staff (Sophia) was warm and polite throughout, she was happy to answer all our many questions 🤭. We’ve been renting but this is the best experience yet. I’ll definitely recommend them. And Sophia? She gets a 5 star ⭐️
5/5
TrustpilotMe & my family have been using Streets…
Me & my family have been using Streets Ahead for decades, they’re great at what they do, we find them attentive to our needs & George Barnes is especially helpful!
Dear Shereena,Thank you for your 5* review! We are delighted to hear you are receiving excellent customer service from the team after decades of dealing with Streets Ahead!We look forward to helping you again in the future. Kind regards,ZoePA to Directors
5/5
TrustpilotBrilliant Service from the Lettings Team - Crystal Palace
The professional manner and quality of service that I have received from the lettings team has been fantastic. Within 24 hours of handing the keys to Nick, he had arranged viewings and found a prospective tenant. He had to hand over the letting process to a very competent and friendly Emma when he went away but still remained involved in the letting process. Emma took over the reins and did a brilliant job at liaising with me throughout the letting process answering any queries promptly and professionally even after the tenant had moved in. Autumn was also there to support. I would highly recommend Streets Ahead.
5/5
TrustpilotProps to Abhiram Sajeev
I've rented my property through Streets Ahead for a few years now and respectfully, have had underwhelming to poor experiences with the property managers assigned to me over those years. I've had a few who were unresponsive, not proactive, slow, and really just property managers who didn't do their job to even a minimum standard in my opinion.Luckily, that experience changed when Abhiram became my property manager. Abhiram has been a breath of fresh air in his level of proactivity in raising and fixing issues has been super helpful. With the previous property managers it was always reactive, me chasing up, hearing nothing back. With Abhiram, it's the opposite and he's in control, driving things and keeps me updated, always being clear on what he needs from me to help him be effective.Really (and finally) happy with Streets Ahead service now he's looking after my property, highly recommend him :-)
5/5
Trustpilotgreat service
I recently had the pleasure of working with Laura Costa as our property manager, and I couldn't be more delighted with the exceptional services provided. From the moment we began our collaboration, it was evident that their professionalism and dedication to their role set them apart.Laura exhibited a remarkable level of responsiveness and attentiveness to our needs, consistently going above and beyond to address any concerns or issues promptly. Their expertise in managing our property was evident in the outstanding maintenance and upkeep of the premises, making our experience as property owners seamless and worry-free.Not only did she excel in the day-to-day management tasks, but their excellent communication skills and willingness to listen to our specific requirements truly stood out. They demonstrated a deep understanding of the real estate market and were instrumental in helping us make informed decisions to maximize the value of our property.In conclusion, Laura has been an invaluable asset to our property management experience.Thank you for your outstanding dedication and professionalism.
5/5
TrustpilotDoing well.
Street ahead has got affordable and suitable accommodation in all croydon area.I will definitely rent from them whenever I’m ready thanks George Barnes for your assistance.
Dear Oluwatobi,Thank you for leaving us a 5* review. We look forward to helping you again in the future.Kind regards,ZoePA to Directors
5/5
GoogleAlthough we ultimately didn't rent a property through Streetahead, they were incredibly supportive throughout our search. Charlie and Bill made the experience very pleasant. Since we were traveling from Manchester, they went out of their way to ensure we could view as many properties as possible.
5/5
TrustpilotAmazing Service from Autumn & Emma!
I had the pleasure of having Autumn help us from the very beginning of our search. From the initial booking of a viewing to submitting offers and signing contracts. We didn’t have the easiest of processes but Autumn made sure we was kept in the loop every step and reassured us. She then passed us over to Emma to complete our agreement. I had a great overall experience with Streets Ahead due to the team and would highly recommend!
5/5
TrustpilotPippa Thompson
Pippa Thompson - Pippa has recently taken over management of my property at Streets Ahead. She is extremely knowledgeable and it clearly showed in all our conversations that her only intention is do what is best for the client. She was able to secure me maximum rent for my property and ensured it was all done in a professional and transparent manner for all parties. I would highly recommend Pippa to anyone looking to a highly skilled property manager.
5/5
TrustpilotKacey is very helpful with finding me a…
Kacey is very helpful with finding me a property.
5/5
TrustpilotI recently had the pleasure of working…
I recently had the pleasure of working with Enzo and Emma from Streets Ahead Estate, and I couldn’t be happier with the experience. Enzo was extremely knowledgeable, professional, and patient as we navigated the home renting process. They took the time to understand our needs and preferences, and found us the perfect home in a great neighborhood. I highly recommend both Enzo and Emma and Streets Ahead Estate for anyone looking to rent, buy or sell a property
5/5
TrustpilotGreat staff
Jasmine was kind and enthusiastic, made my day!!!
5/5
TrustpilotAdem has yet done it again
Adem has yet done it again! Hands on amazing communication and knows what he is talking about and has the best eyes! Can’t thank him enough and all his hard work!
Thank you so much for your amazing review! Adem will be absolutely thrilled to read this. We’re so glad to hear that his communication, expertise, and eye for detail made such a positive impact once again. He truly takes pride in his work, and it’s wonderful to see that reflected in your experience. We really appreciate your kind words and your continued support. Kind regards, Zoe Streets Ahead
5/5
TrustpilotI contacted Haraan Pirethivirajan to…
I contacted Haraan Pirethivirajan to arrange a visit to one flat. Based on my selection he recommended three other flats and also arranged to give me a lift in his car. He listened to me and he took the time to understand what I wanted.
5/5
TrustpilotGreat service throughout!
From start to finish they’ve been extremely helpful. We dealt with various people but Ryan Perrin is who officially progressed our house sale. He made sure to update us along the way and ensured we completed on a date that was suitable for us even though there were difficulties from other parties. Thank you for helping us find our first home :)
Hi Yasmin, thank you for your review. I will pass your comments on to Ryan. Thanks, Laura
1/5
GoogleWorst customer service of any estate agent I have used, had a viewing booked yesterday, waited for 10 mins past the arranged time and no body turned up, called the office and they said the property was now under offer but just didn’t bother …
Dear Lee, Thank you for your review and sorry to hear on this occasion the service you … More
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