5/5
GoogleWe managed to move into our new flat 3 weeks ago and have been loving it since. Niall was very helpful with our search and purchasing process. What really helped was that he was thoughtful in offering for us to see the place during the …
Trusted Agent profile · London
Stow Brothers Investment and Development London reviews
★★★★★
245 reviews across 2 platforms
236 Hoe Street, London, E17 3AY
Stow Brothers Investment and Development's office in London, at 236 Hoe Street, is rated 4.5 out of 5 across 245 reviews on two platforms, including 30 Google reviews rated 5.0.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotGreat communication and support from…
Great communication and support from Anita! Thank you for everything you have done!
5/5
GoogleNiall and Dan @Stow Bros were the best agents and best agency we found on the (busy) property market. It was such a bless to find them as they're relaxed but professional and have great taste in properties. No lies, no BS, straight forward …
5/5
TrustpilotStow Brothers
Stow Brothers - Excellent Estate AgentIt's been quite the journey buying and selling houses but I couldn't have done it without the wealth of knowledge and support given to be from the team in Walthamstow and Highams Park. Everyone is really approachable, helpful and guides you through even the most challenging purchases or rentals. (I used them for both) They put every effort into making it as simple as possible and communicate well. Highly recommend if you want an estate agent that goes above and beyond to make it all happen. Thank you all.
5/5
GoogleI have been dealing with Niall Robinson at The Stow Brothers. Niall has been really helpful during our flat search. He was a constant source of reassurance to make sure the sale went through quickly. I'm delighted to be moving into new home.
5/5
TrustpilotGreat experience
Silvia from the Walthamstow office was amazing throughout the whole process.
5/5
TrustpilotVery helpful and smooth process
Very helpful and smooth process, would reccommed to family and friends.
5/5
TrustpilotJessica showed us a property in the…
Jessica showed us a property in the areas and was incredibly knowledgeable and personable. Would recommend Stow Brothers
5/5
TrustpilotHighly recommend these guys.
On selling my property, I had a seamless experience with Stow Brothers Walthamstow, Eva was exceptionally helpful, professional and knew her stuff, as did her team. I highly recommend this Estate Agent without any hesitation. Thank you so much.
5/5
TrustpilotBest I can say for the best team
My name is Mohamed Boutiche I have been with stowbrothers since 2017 and for all this period never had a problem the team are extremely fantastic the service its brilliant the prove I still here. My last experience to renew my contract I was dealing with (Sophie Ismail )she was totally amazing so professional and always she email me back and on time and helped me for all my questions about new contact . I can give 5 star 🌟 without thinking to Sophie Ismail
5/5
TrustpilotGood experience at Stow Brothers
Hanna Dewsnap at Stow Brothers has been very helpful and professional in managing my property. Communication has always been clear and timely, and I’ve appreciated her support throughout.
5/5
TrustpilotSmooth experience for home let
Overall, we had a very positive experience. From start to finish, the process was handled professionally and efficiently,
1/5
TrustpilotAs a tenant, please stay far away from StowBrothers
Stow Brothers let & manage the property that I have rented for the past year. And I have never experienced such incompetent and lazy service from any establishment.The issues I've had since moving into the property have ranged from pests (cockroaches, mice, ants, moths, woodlice, slugs and more), black mould on the walls and my items, major distrubances from the upstairs neighbours (who are also managed by Stow), outside building works that the landlord waited to have done until I moved in, and inside building works that were required because of shoddy work done to the flat, and so much more. I also couldn't move in for the first month because the property was left in an unlivable state.Every time I write StowBrothers, it takes them days - weeks to respond, and many times I'm not even dignified with a response. It can take up to 6+ months to have urgent issues actioned. For example I first raised the issue of damp in the flat when I moved in a year ago, and I only just had a contractor over to start working on the various issues causing the damp. As a tenant with Stow Brothers, you will need to chase and chase until things get actioned. Emails are ignored. And as long as you're paying your rent on time, they will continue to do the bare minimum.StowBrothers couldn't care less about their tenants.
5/5
TrustpilotFantastic service
Fantastic service! Eva supported us to make sure the house was ready for viewings and we had an influx of people. Lucy was beyond efficient, making sure nothing slipped through the cracks. She updated me before I could even ask! 5-star service!
4/5
TrustpilotQuestions re Renters Rights
Hannah has always been helpful and answered any questions quickly
5/5
GoogleNiall & Dan were excellent throughout, they kept us informed and updated throughout the process and fought our corner when necessary, they even got us a plant when we moved in, I would highly recommend them to anyone! Great guys!
1/5
TrustpilotI agree with all the negative reviews…
I agree with all the negative reviews on here. We had a terrible experience with them as first time buyers.We fell in love with a property and had the same over booked viewing system. We then had the best and final offer email, and we were chosen by the vendors and we were so excited. Unfortunately, however, things went downhill when our bank went to value the property and downvalued it by 60k. They actually valued it at less then the ‘offers over’ number stow brothers had listed it for. Now, the vendors were first time vendors and the whole experience seemed very much like stow brothers had talked them up regarding how much they would get and so panicked when this went awry. Stow brothers then proceeded to treat us like were we stupid to get what they wanted. First, they tried to tell us that banks struggle to keep up with the market (they clearly set the market). Then they tried to tell us we would be insane to miss out and basically that we should feel privileged to have even been accepted, saying that the sellers had received much higher offers than ours with much bigger deposits (all of which was null and void seeing as the property wasn’t even worth what they had listed it at). Then they said our bank was probably wrong and so we should get another valuation, but when we checked, the other banks we had lined up were going to be using the same company so it wasn’t worth our while. Our very experienced broker also said that if there has been a recent valuation the company may just reuse it rather than sending someone out to value the property again, because they are experienced and rarely wrong (our broker was generally disgusted with Stow Brothers behaviour from the outset and relieved when we left them, we got involved with him after the offer was accepted and he himself said he thought it was worth less than what stow brothers had it listed for). Then, when we weren’t budging, in a final act of desperation stow brothers asked us if we couldn’t just borrow 60k from our parents or get the extra money together… which was insulting in itself seeing as had our life’s savings on the line and it suggests everyone comes from endless pits of money. But again, why would we even bother if that had been an option, seeing as we would be massively over paying? In the end, we pulled out. We didn’t like how we were being treated and we didn’t want to go with another bank and a worse off rate just to potentially be rejected by the vendors when they didn’t get the made up number.Lo and behold, a year later the property was finally listed as sold for the price our bank had valued it at. So we were right all along. The poor vendors were straggled along by lies and greed for longer than they should have been.We then went on to buy with a less instagrammble estate agents and had a much more pleasant, respectful, stress free experience where the property was valued at exactly what the estate agent thought it was worth. So I felt much more trusting of them.Two of friends then went on to have the exact same experience with stow brothers where their properties were downvalued by the bank by approx 70k also. My learning is that I would never buy with them and I certainly wouldn’t sell with them. Lies and greed make the journey way more stressful than it has to be.
5/5
Google5 stars. Bin here a couple of times and great service every time. Niall was the member of staff very polite 5 stars
4/5
TrustpilotRyan and Sotiria
Ryan and Sotiria, not to mention all of my interactions with Stow Brothers has been nothing less than reassuring, professional and friendly . They have been great at letting and managing my property.
5/5
TrustpilotThey are very helpful
They are very helpful , and they do look after their tenants. Probably the best agency i've been with . Definitely i would recommend!
5/5
TrustpilotAmazing staff at South Woodford
Having recently worked with the South Woodford branch, I would highly recommend these guys. I found the staff all very welcoming and super helpful. 5 star service every time!
1/5
TrustpilotDoes not listen to simple requests like…
Does not listen to simple requests like NO PHONE CALLS, called me several times and first email i got was asking me to call back, my request was no phone calls due to hearing issues, they ignored my request and tried to gaslight me and say id never requested that, i have the proof that i did. they clearly are too lazy to respect customers with extra needs. AVOID
5/5
TrustpilotMia from Highams Park office has been…
Mia from Highams Park office has been incredible!!
5/5
TrustpilotGreat experience
I have traded As a landlord with stowbros & my experience & expectations were met with great delight,property manager Hannah Dewsnap is simply amazing with issue resolving & making sure client is kept upto date on all matters i highly recommend stowbros & Hannah dewsnap
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