Trusted Agent profile
★★★★★
89 reviews across 2 platforms
151 Wardour Street, Soho, London W1F 8WE
Story of Home's London office at 151 Wardour Street is rated 5.0 out of 5 across 89 reviews on two platforms, including 88 Google reviews rated 5.0. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.
Trusted Agent 2026 results for Story of Home. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleVery good advises and very professional. Thanks Again!PositiveProfessionalism
Dear Max, thank you for your 5 star google review, it is very much appreciated. We hope we can help you move again in the future. Best wishes, Story of Home
5/5
GoogleAmazing service and great advice through the process of selling our house. 100% recommended.
Thank you, Dimitri! We’re so pleased to hear that you had a great experience with us. It was a pleasure helping you through the sale, and we really appreciate your recommendation. Wishing you all the best in your new chapter!
5/5
GoogleStory of Home team, and Stuart specifically, are an absolute pleasure to work with. You feel supported and cared for throughout the whole journey of looking for and purchasing the property
Hello Amirlan, thank you for taking the time to leave us a 5 star review, we are really pleased you have found our service supportive. We wish you all the best in your new home and look forward to working with you again in the future. Best wishes, Stuart and the SoH team.
5/5
GoogleAbsolutely fantastic service from start to finish with Story of Home. They’ve gone well beyond the call of duty on numerous occasions whilst letting our apartment for us. I genuinely can’t recommend them highly enough.
Hi Rachel, thank you for taking the time to leave us a positive 5 star review, we are delighted to hear that our approach is so well received. We look forward to our continued relationship and please do get in touch if we can assist with anything else. Best wishes, Mathew and the SoH team.
5/5
GoogleWe bought out flat through Story of Home. It was a pleasure to work with Stuart. He is friendly and responsive. Did his best to get information from the sellers as needed.
Dear Satinder, thank you for your kind words, we wish you all the best in your new home. We would be delighted to work with you again in the future, if we can assist with anything please let us know. Best wishes, Stuart and the SoH team.
5/5
GoogleIt was a pleasure working with Story of Home recently (Mathew), their honest and patient approach and advice delivered a great outcome, which would not have been possible with a less personable and specialist agency. Highly recommend
Hi Andrew, likewise, it was a pleasure to work with you too, if we can help again in the future please let us know. Best wishes in your new home. Mathew and the Story of Home team
5/5
GoogleExemplary management from the team who took their time and were supportive along the whole process. They've demonstrated strong knowledge of the market, handled coordination effortlessly and emphasize the importance of relationships to move things forward.
Dear Hamad, thank you for taking the time to leave us a 5 star google review. We look forward to working with you again in the future. Best wishes, the Story of Home team
5/5
GoogleAn excellent team at Story of Home who supported me throughout the purchase of my new flat. Above all, they were highly professional, always polite and thoughtful. They helped ease any of my concerns and made the process as seamless as it could be. Highly recommended!
Dear Lara, thank you for taking the time to write a 5 star google review, we really appreciate your feedback! We wish you all the best in your new home, and if we can assist again in the future please do let us know. Best wishes, Mathew and the Story of Home team
5/5
GoogleBoth Stuart and Mathew have been incredibly informative and pro-active. They work with phenomenal attention to detail and nothing is too much trouble. I have used a lot of estate agents over the years, but the service we have received from these guys is genuinely something else.PositiveQuality, Professionalism, Value
Dear Stella, thank you for taking the time to write a 5 star review. We are pleased that we achieved our goal of providing the very best customer service. We look forward to working with you again in the future. Best wishes, Mathew & Stuart Story of Home
5/5
GoogleI worked with both Stuart and Mathew on their website launch. I found them professional, personable and enthusiastic. They have a real passion for their business and helping deliver the best results to their customers through relationships and digital. They were a pleasure to work with.PositiveResponsiveness, Professionalism
Dear Hannah, thank you so much for leaving us such a kind review. We have really enjoyed working with you on the project and look forward to a long standing relationship. Best wishes, Stuart & Mathew Story of Home
5/5
GoogleMatt helped me sell my home last month. He’s extremely knowledgable and a pleasure to work with. Having someone I could trust and rely upon throughout the sale made the process far less stressful. I highly recommend him and the team at Story of Home.
Dear Sasha, thank you for such a great 5 star review. Mathew works extremely hard to ensure our clients recieve the very best customer service and he will be very pleased to read your kind words. We look forward to working with you again in the future. Best wishes Stuart and Mathew Story of Home
5/5
GoogleStuart & Mathew are extremely professional in their approach and very easy to deal with. Moving home is one of life’s experiences not quickly forgotten and in this case the team at Story of Home make it memorable for all the right reasons.PositiveResponsiveness, Professionalism
Dear Michaela, thank you very much for leaving us such a lovely 5 star review. We work hard to ensure we provide our clients with the very best custmer service, and it is great to read that our hard work is paying off. We look forward to working with you in the future. Best wishes, Stuart and Mathew
5/5
GoogleI have had the pleasure of working with both Stuart and Mathew. Friendly professionals providing a seamless service. They have a great understanding of their clients needs. The depth of knowledge they have make them an expert in their field. Highly recommend.PositiveResponsiveness, Professionalism
Dear Masuma, we were delighted to read your 5 star review, thank you for taking the time to write it. We are looking forward to working with you in the future. Best wishes, Stuart & Mathew
5/5
GoogleStuart and Matthew genuinely wanted deliver a special experience. And, they did. They held my hand throughout the process, remained friendly yet professional. They definitely aren't your usual agents. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Dear Zeehan, thank you for taking time to write a 5 star google review. We work really hard to provide the very best customer experience and service, and we are delighted to hear that we achieved this for you. We wish you all the best in your new home, and if we can help in the future please do get in touch, best wishes, Stuart and Mathew Story of Home
5/5
GoogleI have used Stuart for sourcing properties for myself and my clients for over 10 years now and couldn’t reccomend him enough. Professional and very honest and I can fully trust that my clients are well looked after in his hands.PositiveProfessionalism
Dear Michelle, thank you for taking the time to leave such a lovely 5 star review. Stuart works very hard to ensure Story of Home provideds the very best service. We look forward to working with you and you clients again in the future. Best wishes, Mathew & Stuart
5/5
GoogleStuart and Mathew are very friendly and genuinely cared about us finding the right propriety. They've been able to answer any question we had about buying a new home and selling our old flat. Thank You for the amazing experience!PositiveProfessionalism
Dear Sara, thank you for your kind words, we aim to provide five star service to all our customers, so we are pleased to hear we were able to deliver this for you. We look forward to working with you again in the future. Best wishes, Stuart and Mathew
5/5
GoogleMathew ,whom We have the pleasure of dealing with,is very professional and meticulous in his approach. He is always available when needed,and this bodes well for his success in this competitive market.
Dear John, we appreciate your kind words and your 5 star review. Mathew works extremely hard to ensure all our customers receive the very best customer service, and he was very pleased to read your 5 star review. We wish you all the best and look forward to working with you again in the future. Kind regards the Story of Home team
5/5
GoogleStuart and his colleagues at Story of Home were a pleasure to deal with. Professional, forthright and communicative, I would not hesitate to deal with them again in future.PositiveResponsiveness, Quality, Professionalism
Dear Alex, thank you for the kind 5 star google review, it was a pleasure to deal with you also, we look forward to collaborating with you again in the future. Best wishes, Stuart Story of Home Estate Agents
5/5
GoogleI've worked with a lot of real estate firms/agents in the past and Mathew and Stuart outperformed all of them on every level. Highly recommend.
Hi Martin, thank you for leaving us a 5 star google review, we are pleased to read your feedback, and are glad your experience of selling with us was a positive one. We look forward to working with you again in the future. Best wishes, Mathew and Stuart
5/5
GoogleProfessional, responsive, and helpful. Highly recommend Story of Home based on our seamless experience with Mathew from start to finish.
Dear Oliver, we appreciate that you took the time to leave us a 5 star google review, we hope you settle in to your new London home, please do let us know if we can help with anything again in the future. Best wishes, Mathew and the Story of Home team
5/5
GoogleHaving known Mathew and Stuart for some time, I can say their advice and guidance has been consistently professional, well balanced and appreciated on many occasions.PositiveProfessionalism
Dear Richard, Thank you for taking the time to leave us a 5 star google review. We are really pleased to read that you value our advice and service and we look forward to working with you again in the future. Regards Mathew & Stuart Story of Home
5/5
GoogleMatthew conducted himself in friendly, professional and experienced manner in all our dealings. I couldn't recommend him and the story of home team highly enough.PositiveQuality
Dear James, thank you for such a great 5 star review. Mathew works extremeley hard to ensure we provide the very best customer service at Story of Home. We look forward to working with you again soon. Best wishes the Story of Home team
5/5
GoogleA great new addition to the Marylebone property scene. Everyone involved has local experience and is very knowledgeable. Lovely team to work with. Jennifer Grice
Dear Jennifer, thank you so much for the fantastic feedback, we are delighted that you have taken the time to submit this to us. Feedback is really appreciated as it makes all the hard work all the more worthwhile. Many thanks again. Kind Regards, Story of Home Marylebone
5/5
GoogleKnown Stuart And Matt for a long time and they are superb agents who know Marylebone and the West End incredibly well.PositiveResponsiveness, Quality, Professionalism
Dear Trevor, thank you for leaving Story of Home a great 5 star review, we really appreciate it! We are looking forward to working with you again soon. Best wishes, Stuart & Mathew
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Story of Home's London office has 89 reviews across two platforms: 88 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Story of Home is rated 5.0 out of 5 across all 89 reviews, and 5.0 out of 5 on Google from 88 reviews, checked 9 October 2026.
Yes. In The Trusted Agent 2026 awards: Story of Home, London won Trusted Agent.
Story of Home, 151 Wardour Street, Soho, London W1F 8WE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
