Trusted Agent profile · London · Greater London
Verified
★★★★★
501 reviews across 3 platforms
175 Junction Road, London, Greater London, N19 5QA
Stonehouse Estates's office in London, Greater London, at 175 Junction Road, is rated 4.8 out of 5 across 501 reviews on three platforms, including 272 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
272
Reviews on Google
This office
5
Reviews on Facebook
This office
224
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ...Read all 4 from sellers
Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ...Read all 12 from buyers
I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ...Read all 39 from landlords
My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ...Read all 100 from tenants
At Stonehouse Estates, we understand the stresses of moving residence and every effort is made by our trained team of negotiators to make the experience as undemanding and smooth as possible. We have a passion for delivering the very best in customer service, ensuring that you receive sound advice and the highest level of professionalism at all times.
The Trusted Agent 2026 results for Stonehouse Estates, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 202 reviews on The Trusted Agent only. Show every review
4/5
The Trusted AgentProfessional and caring with good communication
I have been using Stonehouse For a few years now.. They have been very professional and caring.. They have always found me good,reliable ten ants. They have acted fast when there has been any problems. I have found Rohan and Fiona very easy to talk to . They get things done quickly.
4/5
The Trusted AgentExtremely helpful and professional to tenants
We recently found and rented a flat through Stonehouse Estates, our agent was Despina. She was very helpful and professional, signing the tenancy agreement and dealing with documents etc. was all made very easy. They also arranged for all utilities to be transferred to our names which was really helpful.
5/5
The Trusted AgentExcellent
Despina - was very helpful and answered all my questions. I also want to point out that she went that extra mile to ensure all the T&C's were clear and even answered questions from house mate out of hours. A perfect example of what custom service should be about..
5/5
The Trusted AgentGina Dimoulis best agent and really supportive
Gina has great comunication skills and is been really supportive .She help a lot with the comunication between us and our landlord ,helping us to sort out a few issues we had with the flat which convince us to renew our contract and feel more comfortable at home .Thanks
5/5
The Trusted AgentDespina listened to our preferences and did her absolute best to find us a property that suited our needs. She also continues to strive to make sure we are satisfied with the property even though we have already signed the lease. I would recommend her to anyone.
5/5
The Trusted AgentSimply Amazing!
Always a pleasure doing business with such a friendly and accommodating group of people at Stonehouse Estates, their attention to detail and professionalism is second to none!! Thanks for all the handwork you've put in throughout the years! Its not gone unrecognised, keep up the good work!!
5/5
The Trusted AgentGreat estate agent
Let my flat through stonehouse estates and found them to be professional and thorough, Kurt guided me through the process and put my mind at ease, Kurt and Adam worked hard to find me the right tenants and the right rent. Would highly recommend stonehouse. Thanks guys
4/5
The Trusted AgentFast response and good service!
Whenever we had (even so minor) issues in our new flat, Gina would follow up on our requests immediately. With her help we could either resolve the problem on our own, or a quick visit by an engineer would do the job. Recommend their prompt service!
5/5
The Trusted AgentGreat Service
We had a really positive experience with Stonehouse Estates. The agents are honest people, always available and happy to help with any kind of issue. I couldn't be more satisfied with the service i've received from them. I would highly recommend this agency!
5/5
The Trusted Agentdespina
please look after this lady despina is a very professional letting agent and is a total little nugget in your industry takes the hassle out of been a landlord would highly recommend despina and has a good sense of humor to go with it
4/5
The Trusted AgentSo pleased
We were lucky to have Despina as a state agent. She helped us with all the little things we needed before and after moving into the new house. I already commanded her and the agency to a friend. Thank you again.
5/5
The Trusted AgentFriendly and helpful
Stonehouse Estate agents have been very friendly and helpful. We didn't have any problems with them at all and they quickly dealt with any kind of issues we had regarding paperwork and the house. I would definitely recommend them to others.
5/5
The Trusted AgentKurt Gonzales has been extremely helpful and Professional
We have been with Stonehouse for three years as a landlord and have always found Kurt Gonzales to be extremely helpful and professional. we cannot rate him highly enough. He is an absolute star and a credit to Stonehouse Sandy&Paul
4/5
The Trusted AgentGreat professional and helpful team
The team at stonehouse are always happy to help with a professional attitude. They have always been a great tenancy management team. Always going the extra mile when necessary, even helping me out when I had locked myself out!
5/5
The Trusted AgentEfficient staff, great property!
Our agent, Despina, was not only extremely knowledgable about the area and process, but was also accessible, friendly and efficient. Even though there were a few hiccups our end, she remained on point. Couldn't be happier, thank you!
5/5
The Trusted AgentGina Dimoulis -Excellent Agennt to deal with
Gina has great communication skills and is been really supportive and to deal with, Great and prompt service they will never let you down" keep up your good work looking forward to do more business with you!!!
5/5
The Trusted AgentA great letting company
I've had some bad experiences with flat rentals in the past, but Stonehouse has proven to be the smoothest experience I've ever had. Fast response to issues and moving out happened without any hassle.
5/5
The Trusted AgentVery helpful and quick!
Honest about the property and a really kind group of people. I’d highly recommend renting through Stonehouse! They were always available to contact and provided thorough information on both the property and the renting process
5/5
The Trusted AgentVery professional, prompt, and human service
Stonehouse Estates made all aspects of my tenancy, moving in, living, moving out, very smooth and pleasant. They were there whenever needed without bothering one with many details, emails, phone-calls etc. I highly recommend them.
5/5
The Trusted AgentAttentive to requirements and with best interest in mind
Despina and the whole team at Stonehouse was incredibly dedicated and helpful, made everything happen smoothly and still help us every time we have a question or any issue with the property.
5/5
The Trusted AgentA quick, easy and supportive process
Despina and Megan helped us find and secure out new property with ease, taking care of all concerns and ensuring the whole process was able to come to completion quickly.
5/5
The Trusted AgentGreat service
I have used Stonehouse for 3 years as Landlord. Customer service has been excellent. Communication is clear, advice is good. When facing challenging situations, Stonehouse has always stepped in.
5/5
The Trusted AgentLetting
Despina did a great job finding me a tenant, as well as organising the paperwork and inventory. And all whilst I was out of the country. Thanks again Despina.
4/5
The Trusted AgentSupportive staff
Despina has assisted me throughout the renting process. She is reliable and supportive, always very keen to help. Good service provision and very good experience in total..
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
4 reviews from sellers, rated 5.0 out of 5 on average. For example, JF wrote: "I was selling a flat in the difficult post-Brexit climate and Asim was really helpful. He gave weekly updates, which helped as reality checks. I wasn't living ..."
12 reviews from buyers, rated 5.0 out of 5 on average. For example, Emma wrote: "Asim was exceptional throughout the buying process to completion - I cannot find a single fault. Things that made him awesome: -Incredibly prompt reply to all ..."
39 reviews from landlords, rated 4.8 out of 5 on average. For example, Vaughan wrote: "I used to manage my rental property as the landlord but when my work took me abroad for a couple of years, I handed it over to Stonehouse. However, on my return ..."
100 reviews from tenants, rated 4.8 out of 5 on average. For example, Grainne wrote: "My partner and I were renting in North London in the same flat for 3 years through Stonehouse Estates. throughout the set up process and all through our tenancy ..."
Yes. Stonehouse Estates won Trusted Agent in The Trusted Agent 2026 awards.
Tell us what you need and we'll pass your enquiry to Stonehouse Estates and up to three other top-rated agents near London.
