Trusted Agent profile · London
★★★★★
250 reviews across 1 platform
33-34 Gresse Street, London, W1T 1QU
Stone's office in London, at 33-34 Gresse Street, is rated 4.7 out of 5 across 250 reviews on 1 platform, including 250 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThe Stone Real Estate team are very helpful and friendly, and a pleasure to deal with. Michael in particular was always willing to go the extra mile to resolve any problems and made himself available even outside of normal working hours when necessary. All in all a very helpful and professional team.
5/5
GoogleWe had a really good experience with Stone Real Estate - very quick to respond. Ross showed us around the property, and provided loads of useful information. The process wasn't pushy at all - and the follow ups were timed just right. Thank you.PositiveResponsiveness, Professionalism
5/5
GoogleAn excellent sales experience, going above and beyond to secure additional elements to the deal and negotiating with the developer on my behalf. Can’t wait to move in!
5/5
GoogleI had a wonderful experience working with Sam and James from Stone Real Estate. They were very helpful, professional and responsive. I especially appreciate how they really cared about my specific needs and requirements, and made sure that I got the best deal.PositiveResponsiveness, Professionalism
5/5
GoogleGreat service from Ross and Richard. They kept me updated in the offer process, answered every question I had on the property swiftly and were always easy to reach via email and phone. In addition to being professional they are friendly.
5/5
GoogleI have had the chance to look into buying my first flat with the help of Oliver, and it was a blast throughout. Very knowledgeable and welcoming. Highly recommended !PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleMisquoted the service charge on three occasions. Am unaware this is common industry practice. One of the quotes was particularly high, was told this definitely wasnt the case. A year later it turns out the highest quote was in fact the original service charge.
5/5
GoogleWe had the pleasure of working with Laurence Cook from Stone Estate Agents. Our experience was simply fantastic. Right from the start he understood our requirements and his approach to helping us with our search was highly professional. I would definitely recommend their service.
5/5
GoogleI bought a property from Stone Estates and recommend them most highly. Michael Stone himself takes a valuable personal interest in each sale and one of his team, Minneaux, was extremely knowledgeable, courteous and helpful. It was a pleasure to deal with them both.
5/5
GoogleHigh quality and professional service from Geena Bains. Saw some really cool, niche developments that a lot of estate agents just don't have to offer. Thought the overall level of service was above what most larger firms are capable of providing
5/5
GoogleHad an interesting informational call with Ceylin who was very knowledgeable and friendly. She answered all our questions and followed up with additional information. We were also connected to a mortgage broker which was super handy.
5/5
GoogleI received an excellent service from Richard and Ross at the fantastic Empress Works. I was given two viewing appointments at short notice and all the information I needed. These guys are efficient, professional and friendly.
5/5
GoogleThe sales staff were polite and very professional. They listened to my intetest and they did their best to explain and discuss the smaller points of interest which one takes for granted. Excellent overall presentation of the property. John
5/5
GoogleI had a quick 1 hour meeting with Sam in scheduled time and he was very patient of presenting the property details and answering and listening my requirements. Overall happy with the conversation and time on property hunt.
5/5
GoogleReceived great service from James Dewhurst, who went out lf his way to help me find the idea property. Always available, transparent and easy to communicate with.
5/5
GoogleIt’s been a pleasure to work with Laurence and Ceylin. Their attention to detail and level of commitment to finding the right property for my (very long) list of requirements is amazing!
5/5
GoogleKishan understood my priorities in terms of property and location and kept me top of mind as and when relevant properties came to market. Overall very happy with the service and outcome.
5/5
GoogleVery good and reliable service from Ceylin who was always available to respond to our questions. Despite going for another property, we really appreciated Ceylin's attention to details and proactivity.
5/5
GoogleHad a great experience with the agents I spoke to (both called Sam). They had answers to all of my questions, gave quick responses and detailed communication throughout. Thanks!PositiveResponsiveness, Professionalism
5/5
GoogleI found James Dewhurst extremely professional and very attentive. James ensured that all my queries were answered and showed that he was genuinely interested and understood my needs.PositiveResponsiveness, Professionalism
5/5
GoogleExcellent experience with Joe, who showed us around and was very clear with explanations. Otherwise slick process and communication from other staff
5/5
GoogleVery professional. I got in touch with many agencies and Stone. was the best one out of all. Would recommend them.PositiveResponsiveness, Professionalism
5/5
GoogleVery professional throughout the process. Listened to what we needed and provided relevant properties to view. Worked at speed to get us into viewings and connect us with relevant suppliers to purchase.
5/5
GoogleBeen working with Ellis at Stone - and although I have not been successful with a purchase the process and journey to date has been very professional and he has managed me very well.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stone's London office has 250 reviews across 1 platform: 250 on Google.
Stone London is rated 4.7 out of 5 across all 250 reviews, and 4.7 out of 5 on Google from 250 reviews.
Stone London, 33-34 Gresse Street, London, W1T 1QU.
