Stirling Ackroyd Lettings London reviews

★★★★★ 5/5

Google

I’m really grateful to Austin for all the help he gave me while I was trying to find an apartment. I was on a tight timeline and honestly a bit stressed about not having a place to stay, but he kept checking in, sending options, and making sure I was okay throughout the process. It never felt like he was just doing his job, he genuinely cared and wanted to make sure I found somewhere in time. His support and persistence made a huge difference, and I truly appreciate everything he did for me. Thank you and big shout out to Austin Odharo.

Clifton · 16 March 2026

★★★★★ 5/5

Google

Austin was fantastic and really helped me find a place within my budget also according to my requirements. He showed me the places that he was handling and when none of them fit my requirements, went out of the way to search other places that he showed me. When I made an offer on a property, he was able to get the paperwork done within hours. Further, he even scheduled viewings late in the evening to work around my day job/schedule. Would absolutely recommend him

Amir · 16 February 2026

★★★★★ 5/5

Google

I have recently rented through Stirling, Brook Green and cannot recommend them enough, Jordan and Austin went above and beyond to help, not only with the rental but also with every question I had and even moved a fridge for me. As someone that has moved over 30 times I have met my share of agents and these guys are definitely at the very top of their game. Thanks again guys!

Tamsin · 16 March 2026

★★★★★ 5/5

Google

Great experience with Stirling Ackroyd team! Massive thanks to Jordan and Austin who made the process of finding a flat as easy as possible - facilitating our early viewing, at hand at all times to help with document processing and were consistently quick to respond. It truly felt they were on our side. For a notoriously difficult process in London, we were very surprised how smooth this experience was - and we owe it to these two. Many MANY thanks guys.

Amy · 11 December 2025

★★★★★ 5/5

Google

Such a great experience with Stirling Ackroyd! Jordan and Austin were honestly so lovely and super accommodating while helping me find a flat. They made the whole process feel really easy and stress-free, which I definitely appreciated. Nothing ever felt like too much trouble and they were always happy to help. Big thanks to both of them, would 100% recommend!

Iman · 16 January 2026

★★★★★ 5/5

Google

Extremely please with the quality of service from the team at Brook Green. Super speedy communication & a very helpful when answering our queries. Special mention to Jordan and Austin for all of their help with organising viewings and getting the paperwork etc sorted. Couldn’t recommend them more highly. Thank you!!

Rebecca · 18 December 2025

★★★★★ 5/5

Google

Austin has been an angel in helping us find a new home to rent and keeping us updated and in the loop throughout the whole process. Very grateful for a good agent!

Rosalie · 2 April 2026

★★★★★ 5/5

Google

I was looking to rent a property in London and came across Stirling Ackroyd Estate Agents online. I was connected with Austin, who was extremely helpful and attentive to our needs from the very beginning. Having dealt with several other estate agents during our search, I can confidently say that Austin truly had our best interests at heart. He communicated clearly and consistently, regularly checking in to see how our search was progressing and where he could support us. Although we didn’t end up renting through this agency, the level of service Austin provided was excellent, and I would highly recommend them.

Saagar · 16 February 2026

★★★★★ 5/5

Google

Spoke with Austin a few times to help me find a flat, he was soo helpfull and attentive throughout a really stressful period! Really do appreciate all his efforts and his friendlyness. Thanks Austin! Great guy 😊 …

Yasmin · 11 December 2025

★★★★★ 5/5

Google

Even though we didn't find the right flat, the agent Austin Odharo was a true professional who was great throughout the search process.

Aiste · 26 March 2026

★★★★★ 5/5

Google

Austin has been incredibly helpful and quick to respond to queries throughout the rental process. Would highly recommend him & Stirling Ackroyd!

Nathaniel · 2 April 2026

★★★★★ 5/5

Google

Austin was very helpful in helping me try and find a property. Constantly checked in and was always nice and polite.

Jake · 2 April 2026

★★★★★ 5/5

Google

Finding the right property in London can be challenging, but Jordan and his team made the process effortless. I highly recommend their services.

Legout · 16 January 2026

★★★★★ 5/5

Google

Austin was very helpful, keeping in regular contact and provided lots of possible properties for us. Great experience overall.

Tom · 16 February 2026

★★★★★ 5/5

Google

We had a very pleasant and swift experience with the Stirling Ackroyd team. Mariam Idan was our agent and she handled all tasks at hand with great experience; from viewing to signing, and on transmitting key information throughout the process, making our experience incredibly smooth. Thank you for the services.

Maeson · 24 February 2025

★★★★★ 5/5

Google

We worked with Austin mostly (and sometimes Jordan) but had the best from both! Austin really helped us get the flat we wanted at our preferred price and was available as and when we needed to check in on things. He’s been so great to work with.

Sara · 16 February 2026

★★★★★ 5/5

Google

So impressed by the Stirling Ackroyd team! William Gunn in particular was a huge help in my search for a flat. I'd corresponded with a lot of agencies in my search before chatting with Stirling Ackroyd (and being an international applicant, I needed some guidance!) and William was the first agent who really answered all of my questions fully and efficiently. I could tell they really care about the humans looking for a home on the other end of their work. Responses were prompt, kind, and full of useful information that helped me set my search up for success. Thanks again!

Mimi · 17 June 2023

★★★★★ 5/5

Google

Amazing experience! I got contact through zoopla and got replied efficiently. William called me and asked about my preference. Viewing was arranged on time and the communication went smoothly and comfortable. I have dealt with other agencies and there are some of them try to take advantage of clients in the busy September market but this one is definitely doing business with honesty and integrity. Many thanks to William and his colleagues. Highly recommend this trustworthy team!!!

Zhang · 17 June 2023

★★★★★ 5/5

Google

I’ve had a great experience with Austin while he’s been helping me find a place. He has been professional, responsive, and genuinely supportive throughout the process, making everything feel much less stressful. Austin communicates clearly and has been proactive in suggesting suitable options. I’d highly recommend him to anyone searching for a rental property.

Fred · 16 March 2026

★★★★★ 5/5

Google

I had a great experience renting with this branch. Special thanks to Mariam Idan for her outstanding support. The entire process was streamlined, professional, and efficiently handled. I was guided through every step. Highly recommend.

Siddhi · 3 May 2025

★★★★★ 5/5

Google

Bethany Mullins helped us find our new place and couldn’t have been more helpful. From helping us move a mattress into another room to figure out the space better to helping us get a great, but fair deal with the landlord - we really couldn’t have asked for a better service. She gave us space to think but was responsive and detailed with any questions we had. We dealt with a lot of estate agents in our search and she was by far the best. Thank you Bethany!PositiveResponsiveness, Professionalism

Lauren · 17 June 2021

★★★★★ 5/5

Google

We chose Stirling ackroyd for our new rented flat and we are really happy with this choice. Ali was great and very patient with us and helped us a lot. We really recommend this agency to everyone. Professionalism, skills and accuracy in their work. Thank you very much!

Luigi · 17 April 2024

★★★★★ 5/5

Google

I have to say Karim at the Brook Green branch was absolutely brilliant. From the day we met him at the property we have since taken he was upbeat, bubbly and enthusiastic. Although the process was very long due to the referencing company prolonging procedures and needing additional information, often taking days to check over documents, Karim was on it. Contacting every day to speed up the process, making regular contact with us and our guarantor. He answers the phone in a positive good mood every time which is unlike other letting agencies I have dealt with in the past, his willingness to succeed and go above and beyond to help was outstanding. How he stayed positive through the long process of set backs is beyond me, he gave us faith that it would all work out ok which it did and another special thank you to his manager James for his assistance too. Great letting agents, and thank you again so much to Karim. It was a pleasure, and we are so happy in our new place now.

Sara · 17 June 2020

★★★★★ 5/5

Google

I was in a hurry to find a flat to move in, in 3 days they find me a place to live in my searching area. The people here are really nice !

Marie-Louise · 16 March 2026