Every review we hold for the London office, from every platform, shown as written. First names only.
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5/5
GoogleAn absolutely brilliant service from the Stirling Ackroyd Nine Elms team! Olivia Papps was fab. She immediately understood our requirements and showed us suitable properties on their books.
None of that hard sell of inappropriate properties you get elsewhere. She was efficient, flexible, responsive and drove us around in her little smart car (I want one!), in short, the kind of stellar service you expect from a high-end estate agent. I love Olivia and will go back to her again.PositiveResponsiveness, Quality, Professionalism, Value
Bella Β· 15 June 2021
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5/5
GoogleThe agent Olivia is extremely professional and helpful. Had the privilege of working with her. She was communicative and tried to help us to the best at all times. Highly recommend.
Amy Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Amy, thanks for the great 5* review for Olivia. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
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5/5
GoogleI cannot recommend my letting agent, Ashleigh enough! She helped me get my dream flat, worked late to sort everything out for me and was all around incredible to work with. Her professionalism and passion shine through all of her work and you can tell she highly values her clients. She made sure my flat was clean and everything was perfect for my move in. Sheβs an excellent communicator and very charismatic! Thank you again.
Rachel Β· 18 September 2023
Agent replied Β· 14 June 2024
Hi Rachel, thank you for taking the time to leave feedback for Ashleigh. Its lovely to hear how you found your dream home and we wish you all the best - Claire
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5/5
GoogleIt is hard to find words to express my gratitude. I can not thank Jonathan enough for helping me to find a great property. He did a great job of searching for what I wanted. I appreciate him.
N Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi there, thank you for leaving such great comments for Jonathan. Its fantastic to hear about how he helped find you your perfect property π We wish you all the best and thanks for choosing Stirling Ackroyd - Claire β¦
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5/5
GoogleIt really was a pleasant renting experienc, our agent Jonathan was extremely patient and prompt at replying to any and all questions. I don't worry about anything with his help. It's great! Thank you!!!
Yihan Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Yihan, thanks for the great 5* Jonathan will be thrilled to read this. We wish you all the best in your new home - Claire
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5/5
GoogleWanted to thank Olivia, who managed to secure an offer that met my expectations given my very unpleasant experience with previous rental agency. She was very agile and managed the process very well
Rashad Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Rashad, thanks for taking the time to leave great feedback. its fantastic to hear how Olivia was able to help you to secure an offer! We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
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5/5
GoogleThis agency was a very friendly and professional. Jonathan was one of the best at this business. Truly without him I couldnβt that essay and smoothly finding apt in London. So much caring and very professional. Thank you. KeiPositiveProfessionalism
Keikhosrow Β· 15 June 2021
Agent replied Β· 14 June 2024
Hi Kei, thank you for the fab 5* review! Jonathan will be thrilled to read this! Its great to hear and we wish you all the best in your lovely new home! - Claire
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5/5
GoogleThank you Jonathan for great experienca during my apartment lease. you helped with every step and made it an easy journey.
Ahmed Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Ahmed, thanks for sharing your great feedback for Jonathan. We wish you all the very best - Claire
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5/5
GoogleRented a 1 bed in Imperial Wharf with them and received excellent service from Isabella.
Flat is perfect and has been the smoothest moving experience I have ever gone through.
Aes Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Ahmed, thank you for taking the time to tell us about your great moving experience and fab service Isabella provided π We wish you all the very best in your new home - Claire β¦
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5/5
GoogleWith thanks to Ivanka and Stirling Ackroyd Estate Agents for the service that they provide. Very professional but also willing to support in creative and prompt problem solving.
Scott Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Scott, thanks for the 5* Ivanka will be so happy to read this. We wish you all the best - Claire
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5/5
GoogleJonny was fantastic , any questions he responded immediately and made the process of moving nice a smooth. Highly recommend Stirling Aykroyd Estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Callum Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi Callum, thank you for the great 5* we wish you all the very best - Claire
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5/5
GoogleVery satisfied with the services. Jonathan was extremely helpful and everything went smoothly π β¦
Tomas Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Tomas, thanks for the 5* and great review for Jonathan. We wish you all the very best - Claire
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5/5
GoogleI would like to thank Mr Johann Alves, he was on top of things and followed up everything and easily reachable and excellent communicator.
Abdullah Β· 26 April 2025
Agent replied Β· 23 October 2025
Hi Abdullah, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
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5/5
GoogleStirling Ackroyd has been the best letting agency we've worked with. A special thanks to our agent, Jack Dibble, who made the entire process smooth and stress-free. His professionalism, responsiveness, and attention to detail were exceptional. Highly recommend!
Aykhan Β· 27 September 2024
Agent replied Β· 25 October 2024
Dear Aykhan Javanshir
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Erol & The Nine Elms Team
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4/5
GoogleI have used Stirling Ackroyd for years, but this year they were a bit slow in finding a tenant and communication, hence only 4 and not 5 stars. Since Andrew, the lettings manager, took on my case, the whole process and communication improved substantially and renting out was progressed smoothly.
Jana Β· 5 June 2025
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5/5
GoogleOlivia is a true asset to Stirling Ackroyd estate agency. Excellent service and extremely professional.
We would recommend anyone in search for a property to work with her to save time and effort as she is very active and knows all what is happening in the market.
Thank you Olivia for the very professional service you extended !
Nabil Β· 15 June 2021
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5/5
GoogleJack did a fantastic job helping me to rent an apartment in Vauxhall. I'm very satisfied with his service and happy with Jack's work. He's a professional and reliable real estate agent.
Stephen Β· 4 October 2024
Agent replied Β· 25 October 2024
Dear Stephen Bai
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! It is really good to hear the feedback for Jack. He is a valued member of the team.
Many thanks,
Erol & The Nine Elms Team
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5/5
GoogleJonathan is so enthusiastic and patient to find properties for me, warm hearted agency!PositiveResponsiveness, Quality, Professionalism, Value
Kara Β· 15 June 2022
Agent replied Β· 14 June 2024
Hi there, thanks for the great 5* Jonathan will be thrilled to read this. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
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5/5
GoogleAbbi was super helpful, patient and friendly and found us a beautiful home. We are so excited to get settled πPositiveResponsiveness, Professionalism
Deirdre Β· 25 August 2021
Agent replied Β· 14 June 2024
Hi Deirdre, thank you for the fab 5* π Abbi will be so pleased to read this! We wish you all the very best in your new home - Claire β¦
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5/5
GoogleI had a great experience dealing with Olivia from Stirling Ackroyd EA. She was able to find me a nice flat within a short period of time. I donβt think the entire process would have been this easy and stress-free if it werenβt for her! She is also very prompt at responding to your questions and is easily available in case you need to contact her urgently. I highly recommend them.
Neha Β· 15 June 2021
Agent replied Β· 14 June 2024
Hi Neha, thank you for taking the time to leave valuable feedback. Its great to hear of the stress free experience you had while working with Olivia and the team to find your new home - Claire
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5/5
GoogleThanks for the awesome service! Justin V has been a rockstar, supporting me with my purchase every step of the way. Even during the tricky back and forth with solicitors, he'd check-in daily to keep me updated and help drive my purchase forward! Strongly recommend him and the Nine Elms team.
Cameron Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Cameron, for you to say "Justin has been a rockstar" makes our day! Its great to hear about the fantastic experience you had and we wish you all the very best - Claire
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5/5
GoogleWe had many issues within our property due to our previous property manager who was rather unresponsive. However, once Letizia from Stirling Ackroyd was assigned to us, all these issues were quickly resolved within the span of a month or so. She has been super helpful and efficient in responding.
Renee Β· 15 June 2023
Agent replied Β· 14 June 2024
Hi Renee, thank you for taking the time to leave great feedback for Letizia, we are so happy to hear of your experience and we wish you all the best - Claire
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5/5
GoogleBrilliant service and stress free experience thanks to Jonathan, who was so dedicated, professional and responsive.PositiveResponsiveness, Professionalism
Victoria Β· 25 August 2021
Agent replied Β· 14 June 2024
Hi Victoria, thank you for the fab 5* Jonathan will be so pleased to read this π- Claire β¦
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5/5
GoogleWhenever you are looking for a new flat anywhere in London donβt look any further - Ask for Isabella at Stirling Ackroyd. She is an amazing letting agent. Responsive, resourceful and very friendly!
Alexandra Β· 15 May 2024
Agent replied Β· 14 June 2024
Hi Alexandra, thank you for the 5* and great words for Isabella. We wish you all the very best - Claire
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