Trusted Agent profile · London
★★★★★
203 reviews across 1 platform
440 Chiswick High Road, London, W4 5TT
Stirling Ackroyd's office in London, at 440 Chiswick High Road, is rated 4.8 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Stirling Ackroyd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat service and very swift responses as well. One of the agents, Suela, helped me with the offer very quickly and got all things done in less than a week.
Hi Michael, thanks for the fab 5 * and very kind words for Suela. Its great to hear and we wish you all the best - Claire
5/5
GoogleDawn & Agi did a fantastic job selling our flat quickly and for the price we wanted. They did a great job liaising with our buyer whilst we looked for our onward purchase and seeing the offer through to completion. I wouldn't hesitate to use them again if I needed to. Thank you!
Hi Barney, thank you so much for taking the time to leave such an awesome five star review!! We are delighted to hear how impressed you are with Dawn and Agi and I know that they will be chuffed to read your feedback. It is fantastic to hear that they achieved not only a great price but also a quick sale for you and were on hand to see through the sale right through to completion. We hope you're settling into your new home well and thank you for choosing Townends as your agent of choice. All the very best, Emily
5/5
GoogleDawn & Agi did a fantastic job selling our flat quickly and for the price we wanted. They did a great job liaising with our buyer whilst we looked for our onward purchase and seeing the offer through to completion. I wouldn't hesitate to use them again if I needed to. Thank you!
Hi Barney, thank you so much for taking the time to leave such an awesome five star review!! We are delighted to hear how impressed you are with Dawn and Agi and I know that they will be chuffed to read your feedback. It is fantastic to hear that they achieved not only a great price but also a quick sale for you and were on hand to see through the sale right through to completion. We hope you're settling into your new home well and thank you for choosing Townends as your agent of choice. All the very best, Emily
5/5
GoogleI have had great pleasure in working with Dawn and her teams over the past 5 years, she is hardworking, considerate and always works in the best interest of her clients. I look forward to continuing the successful working relationship we havePositiveResponsiveness, Quality, Professionalism, Value
Hi Bobby, thank you for taking the time to leave a fab five star review! It is lovely to hear what a good experience you had with Townends and we also look forward to a great working future! 😁 - Claire …
5/5
GoogleAll the properties Aggie and Dawn at Townends showed me were super relevant to my search so it’s no surprise that the property I eventually found was through them! They were also very helpful during the purchase process.
Hi Aliya, thank you for your valuable feedback 😊 Thank you for choosing Townends and we wish you all the very best in your new home - Claire …
5/5
GoogleI collected my the keys for the new flat just couple of days ago from Townends. I only met very friendly, helpful and professional people whether in person or on the phone. Very grateful! IsmaelPositiveResponsiveness, Quality, Professionalism, Value
Hi Ismahil, thank you for the great 5* review. We wish you all the very best - Claire
5/5
GoogleTownends did a bang up job for us in helping us to sell our property in difficult times. At all times, they were very professional and responsive. They were a pleasure to deal with.PositiveResponsiveness, Quality, Professionalism
Hi Rob, great to hear we were able to support you while offering a great selling experience. Thank you for choosing Townends, we look forward to working with you again - Amber
5/5
GoogleThank you and appreciate for the team's work. It's amazing that my property was rented out just one day.
Hi there, thanks for the 5* - Claire
5/5
GoogleIt was great pleasure to deal with Dawn Platt and her team, Dawn was very professional and helpful. Thank you for such hard work and assistance
5/5
GoogleDawn took over the sale at the start of the lock down.She has been an Sea of calm in a ocean of troubles. She is professional, knowledgeable, tenacious and the possessor of near infinite patience. I can't recommend her highly enough.PositiveResponsiveness, Professionalism
Hi there, This review made our day! We are so grateful for your kind words about Dawn and the team. 😃 Thanks for sharing your experience with us, it`s great to hear about the fantastic customer service you received. Wishing you all the very best in your new home - Claire …
4/5
GoogleI’ve just had my offer accepted . So far had a great experience . Thanks Richard & Simon for all your help and quickly arranging and confirming my viewing requests.
5/5
GoogleGreat agency. Smooth processing. Highly recommended.
Hi Vatsal, thanks for the 5* - Claire
5/5
GoogleTownends got a high offer for our flat by knowing the market well and we completed to a tricky deadline. They pulled out the stops in the last to make sure we met the deadline.
Hi William, thank you so much for taking the time to leave such lovely feedback about our fabulous team in Chiswick! I know that they will be thrilled to read your kind words and hear how impressed you are with their expertise knowledge of the local market and commitment to ensuring that your deadline was met. Thank you so much for choosing Townends, Emily
5/5
GoogleVery professional and helpful, will surely continue to use their services, 5 stars.
Hi there, thanks for the great review - Claire
5/5
GoogleHonor, Daria and Rosie form a great team providing a really professional service, minimum hassle and excellent communications. When time is precious that is priceless. Well Done!PositiveResponsiveness, Quality, Professionalism
Hi Hitesh, Thank you for taking the time to leave this lovely review! I know that Honor, Daria and Rosie will be so happy to read this 😊 Thank you for your kind words and thank you for choosing Townends! - Claire …
4/5
GoogleFirst time buyer and the people at Townends couldn’t have been more helpful. Agatha and Dawn who handled the move were great; Prompt, attentive and helped it all go smoothly. Double thumbs up!
Hi Sam, thank you so much for taking the time to leave such a wonderful review! Congratulations on your purchase, how exciting!! We are thrilled to hear how helpful you found Agatha and Dawn and that they were on hand to ensure that your purchase went through smoothly. Thank you so much for choosing Townends to help with this incredibly important purchase, we hope you are settling well into your new home! All the very best, Emily
5/5
GoogleErol and his team delivered an exceptional service in finding us suitable tenants. Everything they said they would do, they did.
5/5
GoogleSuperb service and excellent at linking with buyers.
Hi there, thanks for the 5* review - Claire
5/5
GoogleExcellent service from Dawn and Aggie, throughly on the case for selling my flat and always very responsive throughout the process. Highly recommendPositiveResponsiveness, Quality, Professionalism
Hi Amrita, thank you for taking the time to leave feedback. Dawn, Aggie and the team will be so happy to read this. We wish you all the very best - Claire
5/5
GoogleFantastic service from Dawn and Aggie. They went above and beyond to chase the lawyers and help wherever necessary. Always friendly and professional. What more could I ask for?
Hi Tom, thank you so much for taking the time to share your feedback with us and awarding our team in Chiswick 5 stars!! We are delighted to hear how Dawn and Aggie really hit the mark for you and ticked all your boxes with thier friendly and professional service. Please do recommend us to your friends and family, we'd love to continue working with awesome clients like yourself! All the best, Emily
5/5
GoogleGreat sales team I dealt with Richard and found him in particular to be polite and friendly
5/5
GoogleI was fortunate enough to watch Ryan in acrmtion showing prospective tenants around our flat. A true professional.PositiveResponsiveness, Quality, Professionalism, Value
Hi Michael, thanks for the great 5* Ryan will be so happy to read this! We wish you all the very best - Claire
5/5
GoogleFrom the beginning to the end of the sale of my property was done with so much excellence, but at a very reasonable rate/commission. Key things that stood out for me working particularly with Richard, the Senior Sales Negotiator... -speed of communication -felt secured when they negotiated on my behalf -Friendliness of service. Thank you.Will use you again for sure!
5/5
GoogleI was satisfied with the service. The company is flexible, professional and very helpful. Thanks all.PositiveResponsiveness, Professionalism
Hi Tamas, thank you for the great review and 5 stars! I will make sure the team hears your comments. Thank you for choosing Townends - Amber
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Stirling Ackroyd, London won Trusted Agent.
