Stirling Ackroyd London reviews

★★★★★ 5/5

Google

A huge thank you to Honor and the team for letting out my property in super quick time. They provided fantastic service, a professional attitude and excellent communication keeping me updated all throughout the process. Townends was the third estate agent I engaged with. I wish I had gone to them first over two other well know high street agents. I would highly recommend Townends especially Honor and her team without any hesitation.

Roshni · 17 June 2021

★★★★★ 5/5

Google

An amazing experience dealing with Dawn and Aggie at Townends. Myself and my partner were buying our first home together and had a challenging experience with some other estate agents within W4 but both Dawn and Aggie were incredible throughout the whole process. Their communication, transparency and support was second to none and I will not hesitate to use them again. Highly recommend over any other agents if you are selling or buying within West London!

Samantha · 17 June 2020

★★★★★ 5/5

Google

Had a great experience working with Kaja! She was so helpful throughout the whole process and made finding a flat really easy and stress-free. Communication was excellent, and she was always quick to respond. Really recommend her if you’re looking to rent, super professional and lovely to deal with.

Liv · 9 October 2025

★★★★★ 5/5

Google

I had a great experience with Kaja from Stirling Ackroyd. She was very professional, friendly, and well-prepared for the property viewing. She answered all my questions clearly and made the whole process smooth and straightforward. It was a really positive experience, and I’d definitely recommend her to anyone looking for a property.

Kalia · 23 August 2025

★★★★★ 5/5

Google

I had an amazing experience with Kaja, she was very quick to reply to any questions and did her best to make my experience stress-free. I highly recommend her services to anyone looking to rent!

Malena · 16 January 2026

★★★★★ 5/5

Google

Aggie worked incredibly hard on my flat purchase. There was a lot to be done in a short space of time and I was very grateful, especially for the energy, creativity and support she put in to ensuring exchange and completion took place on 27 January as planned. Amazing!

Philippa · 17 June 2023

★★★★★ 5/5

Google

Suela was fantastic, made everything super easy and stress-free.

Jules · 16 April 2025

★★★★★ 5/5

Google

Purchased a flat through Stirling Ackroyd. Their negotiator Aggie was absolutely brilliant. She went the extra mile in everything that she needed to do and was unbelievably helpful. I would have no hesitation in recommending Stirling Ackroyd.

Trevor · 18 January 2024

★★★★★ 5/5

Google

I have good experience with the team specially Mr Andrea maruccia Who is helping us to find the right property and had enough knowledge about the property that he provide to us and had good manners and was friendly.

Ipunish3r · 19 November 2023

★★★★★ 5/5

Google

Our experience with Townends was great. Daria K. was quick to book all of our viewings, very proactive in showing different options available, and as soon as new properties were out on the market. She understood our requirements and even suggested solutions where we thought it would not work, with her outside perspective. Thanks for all the support.PositiveResponsiveness, Quality, Professionalism, Value

Favorites · 17 June 2021

★★★★★ 5/5

Google

Jessica Jackson and her team were amazing to work with. Professional, helpful and proactive in renting my flat out. I couldn’t recommend them more highly and having dealt with their competitors, they outshone them by far.

Jenny · 19 November 2023

★★★★★ 5/5

Google

We worked with Dawn and Honor at Townends, both were honest and professional. Townends kept us apprised of appointments, they responded quickly to all queries all the time and helped sort out problems with documents we had provided. Overall they were great to work with and we look forward to continuing to work with them in the future.

Mathew · 17 June 2021

★★★★★ 5/5

Google

Aggie and Dawn were great and successfully sold my house. Their rates are good and I found the service to be much more personable than that of other estate agents I had experienced. I would highly recommend the team.

Sarah · 17 June 2023

★★★★★ 5/5

Google

From the moment we arrived for our viewing with the lovely and kind Suela Everything went great she did everything she could to make our experience smooth and positive Highly recommend Stirling Ackroyd Thank you Suela 😊 Tarek

Taj · 17 June 2023

★★★★★ 5/5

Google

Honor Clements (Lettings Manager) and her team at Townends are a pleasure to deal with - always very pleasant and efficient. In our search for a rental property, Honor has been extremely helpful and has fully understood our needs and our position. I would highly recommend Townends to anyone searching for a place to rent.PositiveProfessionalism

Rachel · 24 August 2020

★★★★★ 5/5

Google

Agatha helped us enormously. She was very kind and did everything she could to make our property purchase go smoothly. We are very grateful. Unfortunately, things did not go well, but it was not her fault and she worked hard for us until the very end. She is a very professional agent. You would be very lucky to have her as your agent.

Kawashima · 29 July 2024

★★★★★ 5/5

Google

Daria made leasing an apartment so easy for us, especially considering that we were moving over from Ireland. Daria was excellent at communicating with us every step of the way and helping us with any issues that arose. Would recommend Townends to anyone looking for a property!PositiveResponsiveness, Quality, Professionalism

Patrick · 17 June 2021

★★★★★ 5/5

Google

Chris from Sterling Ac was very helpful and friendly. He was very keen on searching for something that would suit us.

Dalia · 4 December 2025

★★★★★ 5/5

Google

Highly recommended for all landlords, special thank you to Michael Flynn for the trusted advice on how to best navigate all aspects of a challenging letting environment. Michael continues to provides expert insight, giving me comfort my properties are properly managed.

A · 17 June 2022

★★★★★ 5/5

Google

Dawn and Agi were great at helping me sell my house and find a new home. They were always available for updates and chasing things up on my behalf. I really appreciated that they were not pushy and were respectful of my decisions along the way. I would definitely recommend them.

Maynaha · 17 June 2020

★★★★★ 5/5

Google

Ryan and Honor were spot on in picking the perfect flat for us on our first round of viewings. They were very helpful in the normally stressful document period, and made it much easier. Overall, great value and a great service!PositiveResponsiveness, Quality, Professionalism, Value

Nick · 17 June 2021

★★★★★ 5/5

Google

We can’t thank Dawn enough for her patience and kindness and so many other things during this sale... I have not met another agent that has been so knowledgeable, calm in stressful situations and professional in dealing with people, you are amazing.PositiveResponsiveness, Professionalism

Madder · 17 June 2021

★★★★★ 5/5

Google

5 stars are not enough!! If could I would select 10 stars !!! As a first time buyer, I could not wish more for myself. The whole team (Aggie, Sophie, Dawn) is supportive, helpful and especially efficient and professional. Buying a house is not an easy process but with them I felt in really good hands and confident that things are on the right place. Thank you all - see you for when I will buy a terraced house (:))PositiveResponsiveness, Professionalism

Lorena · 17 June 2022

★★★★★ 5/5

Google

Professional, friendly and efficient service! Both Daria Kowalska and Honor Clements have been available, rapid, kind, professional, transparent and efficient. Coming from abroad during the Covid-pandemics, I was unable to personally visit the flat: Daria organised a virtual visit, which perfectly reflected the real status of the property. During the whole process, Honor and Daria alternated the management of my application: the information passage between them was so smoothly that I sometimes had to check the email sender to find out who was writing me... Also after having secured the property, they further helped me settling down. Excellent job!

Sebastiano · 17 June 2022