Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJack Colbran from Stirling Ackroyd is a pleasure to deal with. He is very friendly, responsive and super accommodating - he went the extra mile for me a couple of times throughout my tenancy which was incredibly helpful in making the process go as smoothly as possible. If you have the pleasure of working with him you'll be in great hands. Thanks so much again Jack for everything!
Sarah · 25 August 2023
Agent replied · 24 August 2024
Hi Sarah, thanks for the fab 5* and great feedback for Jack. Its lovely to hear of your stress free Tenancy and we wish you all the best - Claire
★★★★★ 5/5
GoogleJack was incredible easy to work with. Found great tenants within a few days of listing
Melodie · 27 November 2023
Agent replied · 24 August 2024
Hi Melodie, thank you for the 5* and lovely words for Jack. We wish you all the very best - Claire
★★★★★ 5/5
GoogleKyle at Stirling Ackroyd really did get us there! Putting a flat on the market at the height of the post-Brexit uncertainty was always going to be a challenge, but we urgently needed more space. Kyle and Alex provided strong counsel not only in terms of asking price, but genuinely educated us about the market, the competiton we faced with a new build property, and when to steady our nerve Vs accept offers. True consultancy. Kyle was also able to make excellent recommendations on solicitors, and during a lengthy completion process remained helpful and upbeat. Small touches like Kyle popping out to chat when he'd notice us walking past the office really added to the personable and friendly service. Thanks for all your help!
Gemma · 26 August 2017
★★★★★ 5/5
GoogleMy wife and I cannot recommend Alex Broadfoot highly enough. We have met many estate agents over the years and Alex is head and shoulders above the rest. Alex was professional, knowledgeable, responsive and generally a pleasure to deal with. As purchasers we felt Alex worked fairly for his vendor whilst also taking on board our position in the negotiation. After agreeing a price Alex was conscious of getting the sale exchanged and completed and we got through the whole process in excellent time.
The best testimonial we can give is to say that when the time comes to sell, the property we bought from Alex, we will be calling him to take care of the sale.
Tommy · 26 August 2016
★★★★★ 5/5
GoogleAs buyers I think it's fair to say we were very particular about what we were looking for, Darren Ebsworth took time to establish our needs and then took time to show us great properties. He knows the area well and was very honest in his assessment of how well different properties met our criteria as well as where the compromises may be. In the end he showed us an amazing flat which we put an offer in on. There were some things that needed to be sorted before we exchanged and Darren once facilitated communication to the vendor quickly and efficiently. We are happy to have used Sterling Ackroyd and that Darren was our sales negotiator.
Chirag · 27 August 2015
★★★★★ 5/5
GoogleJack was super helpful, responsive and very timely and organized. Thanks again for your help x
Gabriela · 25 August 2023
Agent replied · 24 August 2024
Hi Gabriela, thank you for taking the time to post a review! Pleased Jack and the team were able to help - Amber
★★★★★ 5/5
GoogleWe had the pleasure of finding a new property through Stirling Ackroyd. Although the first property we were after fell through, they were extremely proactive and organised about finding us a place that was perfect for us. One of the the agents in particular (William) was fantastic. Super friendly, super organised and went above and beyond to accommodate our needs and get us moved in as swiftly as possible. Thanks will! Highly recommend this agency.
Connor · 25 August 2022
Agent replied · 24 August 2024
Hi Connor, thanks for the great feedback for William and the team. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleHad such a great experience with Stirling Ackroyd last month moving into a new place - Ahmad in particular was absolutely brilliant, and extremely helpful, definitely the best agent I've ever had help in my history of flat hunting! He was very well informed, efficient and able to help us, even on such short notice. Can't thank him enough!
Saorise · 27 November 2023
Agent replied · 24 August 2024
Dear Sarorise, thank you for taking the time to leave feedback. Ahmad will be thrilled to read this. We wish you all the very best - Claire
★★★★★ 5/5
GoogleGreat viewing with Harris. Punctual & informative.
James · 24 November 2025
Agent replied · 24 December 2025
Dear James,
We greatly appreciate your 5-star review and the time you took to share your … More
★★★★★ 1/5
GoogleSuper nice when you’re looking for a flat. As soon as you’ve signed the agreement, they show their real colours. During my time with them, they’ve failed to include a break clause in the tenancy agreement, despite agreed on from the offset. They have on several occasions displayed that they do not communicate internally. Miscalculated my deposit because they “forgot” to log that I’d paid rent. Overall, really not impressed. Unprofessional. Will not be using them again. Do not recommend.
Amanda · 25 August 2021
Agent replied · 24 August 2024
Hi Amanda, thank you so much for taking the time to share your feedback with us. We are disappointed to hear how unhappy you are with your experience and I would love the opportunity to discuss this in greater detail with you. Please email me directly at
help@stirlingackroyd.com with any concerns you have as I would like to make sure that any outstanding issues are resolved ASAP. Thank you, Claire
★★★★★ 5/5
GoogleWe were shown around by Zakhir and I can say that among all my experiences viewing flats with different agents, my viewings with Zakhir were the best. He went over and above our expectations, he was available later int he evenings to show us flats, and understood exactly what we were looking for. You're lucky to have him in your team (or as your estate agent, if you're a prospective tenant).
Zeina · 26 August 2019
★★★★★ 5/5
GoogleJan Marie was fantastic - excellent at her work - top agency
Ash · 25 August 2023
Agent replied · 24 August 2024
Hi Ash, thanks for the great 5* for Jan Marie! - Claire
★★★★★ 5/5
GoogleI had an absolutely excellent experience in dealing with Jack on my property search - he was clued up, incredibly friendly and easy to deal with and a pleasure overall. This was the second time he'd shown me around some flats within a year and I would definitely recommend him to anyone and get back in touch on my next flat hunt. He's a great asset to Stirling Ackroyd!PositiveResponsiveness, Quality, Professionalism
Misha · 25 August 2022
Agent replied · 24 August 2024
Hi Misha, thank you for taking the time to leave valuable feedback for Jack. We wish you all the very best in your new home and I thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleSarah was my letting agent and she has been working super hard to try and get the move in as smoothly as possible, very helpful in the long process.
TIGER · 25 August 2021
Agent replied · 24 August 2024
Hi there, thank you for taking the time to leave fab feedback! Sarah will be so happy to read this! Thank you for choosing Stirling Ackroyd! - Claire
★★★★★ 5/5
Google@bethany Mullins did an excellent job of finding great tenants. Beth is a fantastic commicator and offered flexibile times for virtual viewings and calls. We would highly recommend BethPositiveProfessionalism
Sarah · 25 August 2021
Agent replied · 24 August 2024
Hi Sarah, thank you for your lovely 5* review! Beth will be so please to read this. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleHarrison king, the table is a 10/10 for whoever will buy this house!
Eun · 10 August 2025
Agent replied · 9 September 2025
Dear Eun,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHonestly best letting agents I have ever used! Had a myriad of problems in our flat and the team have been nothing but extremely helpful throughout. Jack, Tom & Donna specifically have provided top level customer service and would recommend this letting agency to anyone. Thanks again!
Lizzie · 26 March 2024
Agent replied · 24 August 2024
Hi Lizzie, Thank you for sharing your experience of working with Jack, Tom & Donna. Its great to hear how happy you are with the service received and we wish you all the very best - Claire
★★★★★ 5/5
GoogleHarris from hackney was the excellent and answered all questions needed
Emmett · 10 August 2025
Agent replied · 9 September 2025
Dear Emmett,
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleI've rented three different flats since I moved to London. I've worked with three different letting agencies and Stirling Acrkroyd was the best one so far. The letting negotiator I worked with is Zakhir Darvesh. Always ready to help and pick up his phone for any issues. It's thank to him if everything went down smoothly. I'd recommend him straight away. 5 stars!
Alex · 26 August 2019
★★★★★ 5/5
GoogleStirling Ackroyd, in particular Mehdad, did a great job of selling my flat. Market conditions changed dramatically with the introduction of the new mortgage rules just as I listed my flat. But they provided excellent advice on how to deal with this and lined up a buyer. Mehdad, followed up with both myself and buyer on a regular basis to ensure the sale went ahead smoothly.
Dhaval · 27 August 2015
★★★★★ 5/5
GoogleLiam Gaffey is a very good agent. He has been calm, honest and consistent throughout a very challenging sales process. Liam keeps his eye on the strategic goal - a successful sale - while maintaining his integrity and sense of perspective. His ability to think and communicate clearly is a boon. I look forward to doing business again with Liam in the future.
Chris · 26 August 2018
★★★★★ 5/5
GoogleLettings consultant Jack Colbran was absolutely amazing - we found the perfect apartment within a week and the process was incredibly smooth.PositiveProfessionalism
Daisy · 25 August 2021
Agent replied · 24 August 2024
Hi Daisy, thank you for the fab review for Jack 😊 Its great that you found the perfect apartment and we wish you all the best - Claire …
★★★★★ 5/5
GoogleI was assisted by Ahmed. He was super helpful and friendly, and took time to explain things to me. He also followed up to check if we found the right apartment:)
Ulika · 10 August 2024
Agent replied · 24 August 2024
Hi Ulika, thank you for sharing your experience of finding a new home with the help of Ahmed. We wish you all the best - Claire.
★★★★★ 5/5
GoogleJack was so helpful and friendly in our search for a flat. Would definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Adara · 25 August 2021
Agent replied · 24 August 2024
Hi Adara, thank you for the fab 5* review. We wish you all the very best in your new home - Claire
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