Trusted Agent profile
★★★★★
211 reviews across 1 platform
338 Mare Street, Kingsland, London E8 1HA
Stirling Ackroyd's London office at 338 Mare Street is rated 4.7 out of 5 across 211 reviews on 1 platform, including 211 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleHarris was very helpful and friendly at my viewing and also willing to help with future flat searches :)
Dear Rosie, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleI dealt with Ahmad Wain who was absolutely superb in sourcing me various properties which fitted my requirements, listening to my preferences and ultimately helping me find a new home. As an incredibly responsive and diligent letting consultant, I couldn't recommend Ahmad and Stirling Ackroyd anymore!
Dear Oliver Watt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI signed a new lease through Stirling Ackroyd. Jack was absolutely amazing, he super helpful and went to great lengths to make the process as seamless as possible. The best experience I’ve had with agents.
Dear Nathaniel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Engagement
1/5
GoogleWe rented the a place through Stirling Ackroyd for the past year. Their communication was great until the lease was signed. But the positives stoped there. Once we moved in we had to email or call them multiple times before we would get a response. Requests to have broken things in the flat were ignored. It’s been nearly a month since we moved out and they’ve only just started the process to refund us our deposit. TERRIBLE EXPERIENCE. AVOID AT ALL COSTS!!!!
Dear Wade, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at customercare@lrg.co.uk we will be happy to look into this for you. Many thanks, Customer Care Team
5/5
GoogleViewing with Harris went smoothly and efficiently. He was very friendly and accommodating
Dear Kynlee, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
5/5
GoogleBrilliant service from Jack and the team at Stirling Ackroyd. So glad I moved managing agents
5/5
GoogleAimee and her team were brilliant throughout my sale. Would definitely work with them again and would recommend. Trustworthy, knowledgable, very proactive, and cool headed, just what you need throughout the property process.
Hi Matthew, Thank you for taking the time to leave great feedback for Aimee and the team. I know they will be so pleased to read your kind words and I wish you all the very best - Claire
5/5
GoogleThe team at Stirling Ackroyd has been fantastic and on top of everything while handling the purchase of our property. We came from a purchase that fell through with another agency, and the team at Stirling Ackroyd including their sales …
Dear Emily, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleWhat a fantastic team! Super helpful, friendly & knowledgeable. Looking for a property can be a stressful process, and I had A LOT of questions throughout. But I was always answered quickly and trusted the team to get back to me with any …
Dear Phoebe, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleI had a great experience renting with Stirling Ackroyd. It was all very easy and straightforward and I ended up in a great flat that I love. Thank you Jack!
Dear Randolph, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI'm so impressed with Harris; he is really astute, professional, and devoted. He really listens and understands you and your interests. I totally agree with all these other 5* reviews for him! Thank you so much!
Dear Rachel, We greatly appreciate your 5-star review and the time you took to share your … More
5/5
GoogleAhmad was knowledgable, informative and very helpful with the search. He was also notably transparent throughout the process which I greatly appreciated, 5 stars from me!
Dear Aswad, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI worked with William Glendenning from Stirling Ackroyd for moving flats and it was such a smooth experience. I'm so glad William found me the best place for me, and he was always super responsive with my numerous questions and requests throughout the process. Compared to other estate agencies I've worked with in London this has been the best experience, thank you!
Hi Brenna, thank you for this fab feedback regarding your experience working with William to find your perfect home! Its great to hear and we wish you all the very best 😊 - Claire …
5/5
GoogleAhmed was more than helpful in finding a suitable property for my friends and I. He was super personable and sensitive to our feelings towards the current rental market. Really appreciated his service! Thank you :)
Hi Bella, thanks for the 5* and lovely words for Ahmed. We wish you all the very best in your new home - CLaire
5/5
GoogleRental hunting while abroad is tedious and overwhelming process - Jack was more than accommodating in setting up virtual viewings and providing advice on the application process. He was an absolute pleasure to work with!
Hi Becca, we're so glad that we were able to go above and beyond your expectations! Jack will be thrilled to read this! Thank you again for the great review - Claire
5/5
GoogleAhmad Wain has been so helpful in our search for a flat. He listened to our requirements and would check in regularly to let us know of new properties we could look at!
Hi Theodoulos, thanks for the 5* Wishing you all the very best - Claire
5/5
GoogleJack went above and beyond for us, we wouldn't be in our flat without his help! All his colleagues were also super helpful when we dealt with them. Can't recommend enough!!
Dear Marissa Walmsley Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleJack was really helpful in getting us our rental quickly and efficiently and went above and beyond to secure it for us
Dear Sunny, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleAvoid these rogues at all costs. 4 weeks after leaving a mould infested rental property which was damaging to my health and was not repaired by the landlord, despite chasing their team on several occasions. After leaving, I have not received my deposit. I have called them, emailed them, raised complaints and nothing. They owe me close to 4K and all I get is contempt back. How can they get away with treating people like this?!?! Avoid at all costs if you are a tenant. These people will not look after you as a customer, they don’t reply to emails and give you poor excuses.
Hi Noel, I am sorry to see how unhappy you are with your experience. Please contact us at help@stirlingackroyd.com so that I can address any outstanding concerns for you. Many thanks, Claire
5/5
GoogleAhmad was really helpful throughout our search for a property. I would highly recommend him and Sterling Ackroyd to anyone, great communication and professional service. Thank you
Dear Ali Wells Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
GoogleThese recent reviews must be bought or spam because this is an awful management and letting company. We have had so many problems with our flat that we’ve paid £4,500 a month to live in, including and not limited to: flooding, the sink not working, broken wood flooring and no communication from the agent or landlord for days. Moesha and Myles are our agents and all they do is blame the landlord, how about you do your job? Also DO NOT listen to your letting agent when they say their recommended renters insurance is required. We’ve looked into this and they clearly receive some kind of kickback for this scheme.
5/5
GoogleHarris was great and would 100% recommend him 😊 …
5/5
GoogleJack Colbran from Stirling Ackroyd helped us to find our first flat in London. After our first three offers (via other estate agents) fell through, Jack was extremely professional and friendly throughout and found the perfect place for us. We are very happy and would thoroughly recommend both Jack and Stirling Ackroyd!
Hi Kate, thank you for the great 5* review. Its lovely to hear how Jack was able to help you find your first home in London. We wish you all the best and thank you for choosing Stirling Ackroyd - Claire
5/5
GoogleAhmad was incredibly helpful - made the whole process very easy and stress free :)
Hi Jessie, Thanks for the great 5* We wish you all the very best - Customer Engagement.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Stirling Ackroyd's London office has 211 reviews across 1 platform: 211 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Stirling Ackroyd is rated 4.7 out of 5 across all 211 reviews, and 4.7 out of 5 on Google from 211 reviews, checked 9 October 2026.
Stirling Ackroyd, 338 Mare Street, Kingsland, London E8 1HA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.